Novatel SA2100X-UG001 User Manual Download Page 77

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SA 2100 User Guide

Customer Support

The Customer Support page provides links and contact information to assist you if you have any
problems or questions. The following figure shows the Customer Support screen.

Your Wireless Number

This is the phone number for this device. Support staff will often ask for this number.

Support

Use this information to access the user guide or to obtain additional information or support.

Summary of Contents for SA2100X-UG001

Page 1: ...SA2100X UG001 SA 2100 User Guide Version 2 0 August 7 2015 ...

Page 2: ...vice marks collectively the Trademarks used in this user manual are the property of Novatel Wireless or their respective owners Nothing contained in this user manual should be construed as granting by implication estoppel or otherwise a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respecti...

Page 3: ...g Methods 17 Driver Installation 18 Using the Device 23 Powering the Device 24 Positioning Your Router 25 Connecting to the SA 2100 Router 26 Using the Web User Interface 27 Logging In 28 Home 30 Connected Devices 32 Data Usage 35 Settings 36 Device Settings 36 Hotspot Settings 50 Mobile Network Settings 53 Advanced Settings 57 Messages 70 GPS 71 Customer Support 73 About 74 Current Status 75 Devi...

Page 4: ...re Update 86 Accessories 88 Accessories List 89 Antenna 90 Backup Battery 92 Power Cable 93 USB Cable Part 95 Compliance and Regulatory 96 General Disclaimer 97 Warranty Information 98 Regulatory Compliance 101 ...

Page 5: ...Introduction Device Description and Label Technical Specifications 1 1 ...

Page 6: ...e visits all while being assured that their solution will support carrier network updates for years to come Reliability The rugged SA 2100 is designed to get connected easily and stay connected The MiFi Powered platform offers unique features to ensure business continuity Battery backup delivers instant failover during power outages Advanced security of encryption and authentication protocols offe...

Page 7: ...er allows you to set up a network and provides both wired and wireless connectivity NOTE This device is intended for professional installation and not for consumer use Requirements include l A computer or computing device supporting Wi Fi 802 11 b g n l Internet browser software such as Microsoft Internet Explorer 8 0 or higher Firefox Safari Opera or Chrome Label The label is located on the back ...

Page 8: ... 1700 MHz 3G CDMA 2000 850 1900 MHz Bands LTE B2 B4 B5 B17 WCDMA B1 B2 B4 B5 B8 GSM B8 B9 B13 B14 LTE B4 B13 CDMA BC0 BC1 Data Speed LTE 100 Mbps DC DSPA 42 Mbps HSPA 21 Mbps LTE 100 Mbps CDMA 3 1 Mbps Routing DHCP server DNS static or dynamic IP address port filtering port forwarding Security NAT SPI Firewall VPN pass through IPSec VPN MAC access control Wireless Network Wi Fi 802 11 b g n 10 cli...

Page 9: ...age Temperature 40 C to 85 C external power 40º C to 60º C battery Relative Humidity Up to 95 non condensing Antenna Internal Cellular Antenna primary diversity External Cellular Antenna primary diversity Automatically switches between internal and external SMA Connector Internal Wi Fi Antenna 2 4 GHz Internal GPS Antenna 1575 MHz Interfaces I O and LED 1 Ethernet Port RJ45 Connector 1 Micro SIM C...

Page 10: ...PIO 1 Wire Exception Based Reporting 3 Axis Digital Accelerometer I O Control Models SA2100 xx AT AT T variations SA2100 xx VZ Verizon Wireless variations SA2100 10 R ROW Telematics SA2100 20 R ROW Telemetry Document References Guide Number Guide Title SA2100X AT002 SA 2100 Telemetry AT Command Reference Guide SA2100X AT003 SA 2100 Telematics AT Command Reference Guide ENF0000AN002 FOTA Applicatio...

Page 11: ...Features and Functions LEDs Connectors Reset Button 2 7 ...

Page 12: ...hen operating on Battery power all other LEDs are OFF The LED blinks slowly once every 5 seconds when running on the battery Blinking 1 sec On 2 sec Off During device Reset or Power up sequence WiFi Green Off Wi Fi not enabled or No Wi Fi connected devices or device is powered from Battery On External Power Wi Fi devices attached but no Wi Fi traffic Blinking 1 sec On 1 sec Off Wi Fi traffic SA 21...

Page 13: ...d 4G 3G no traffic Blinking 1 sec On 1 sec Off PDP Activity WAN 2G Orange On Attached 2G no traffic Blinking 1 sec On 1 sec Off PDP Activity Cellular 5 bar signal strength Green Off No SIM No Signal Operating from battery On Active only when external power is present NOTE While the SA 2100 is operating on battery power the Power LED is the only LED that operates ...

Page 14: ...Cellular Antenna Connector RF1 Primary Micro USB Connector Graceful Shutdown Button Network Connector Ethernet 8 Pin I O Connector Includes Power Cellular Antenna Connector RF2 Diversity For Pin Out descriptions see the Power Cable section SA 2100 User Guide 10 ...

Page 15: ...nside a corner of the battery compartment The button is a small hole about 1 5mm in diameter with the word RESET below it The location is shown in the following image NOTE If a reset is required use a small pointed object such as a paperclip to push the Reset button ...

Page 16: ...Installation SIM Installation Battery Precautions and Guidelines Mounting Methods Driver Installation 3 12 ...

Page 17: ...attery compartment 2 Remove the battery to uncover the SIM card holder 3 Insert the SIM card into the SIM holder You should hear a click when the SIM card is in place 4 Insert the device door plate into the opening and snap into place The SIM Installation is complete SA 2100 User Guide 13 ...

Page 18: ...100 User Guide 14 Battery To insert the battery 1 Open the device by removing the lid for the battery compartment 2 Connect the battery plug to the battery jack in the device as shown in the following photo ...

Page 19: ...3 Place the battery into the recessed compartment as shown in the following photo 4 Finally replace the battery compartment cover SA 2100 User Guide 15 ...

Page 20: ...k in its box when not in use l Do not block any ventilation openings by applying adhesives or labels to the router as this might cause the device to overheat or it might interfere with the antenna l Clean only with a clean dry cloth l Protect the cord from being crushed or pinched l Route the cord so that it is not easily damaged by someone walking on it or by items sitting on or against it l Avoi...

Page 21: ...device into the mounting bracket as shown in the figure above The device should be inserted with the battery compartment down Take care to position the device so that the top of the device has the best unobstructed path to the sky Double Sided Tape CAUTION If securing the device using double sided tape or a method not described in this manual note the following precautions l Excessive force in the...

Page 22: ...ivers in Windows 7 using the Novatel Wireless Driver Setup Utility To install the drivers 1 Double click the Novatel Wireless Factory Driver Installer executable file to run the Novatel Wireless Driver Setup Utility The Novatel Wireless Factory Driver Installer Welcome window opens 2 Click Next ...

Page 23: ...The Novatel Wireless Factory Driver Installer License Agreement Window opens 3 Read the terms and if you agree select I accept the terms in the license agreement and click Next SA 2100 User Guide 19 ...

Page 24: ...SA 2100 User Guide 20 The Ready to Install the Program window opens 4 Click Install ...

Page 25: ...The Installation Progress window opens SA 2100 User Guide 21 ...

Page 26: ...SA 2100 User Guide 22 Once the installer has successfully installed the driver the Installation Complete window opens 5 Click Finish ...

Page 27: ...Using the Device Powering the Device Positioning Your Router Connecting to the SA 2100 Router 4 23 ...

Page 28: ... the Connectors section 3 The device power LED lights up to indicate that it is powered on It may take approximately two minutes for the device to power up Using the Battery To power the device using the battery 1 See the Inserting a Battery section for instructions 2 Push the Power switch that is located in the back of the device To view the Power switch location see the Connectors section 3 The ...

Page 29: ... Away from large containers of glass or concrete fish tanks mirrors brick or concrete walls l Away from large metal surfaces cook tops metal doors aluminum studs appliances l Close to a window but out of the way of direct sunlight great for 4G reception l Close to an AC outlet and near Ethernet computer cables l In an elevated location l In line of sight to wireless devices l Near the computers or...

Page 30: ...ovided by Novatel Wireless Detailed instructions for installing these drivers are provided in the Driver Installation section of this document 2 Ensure the SA 2100 router is powered on 3 Connect the router to a USB port on the computer using a micro USB cable Connecting using Wi Fi To connect using Wi Fi 1 Ensure the SA 2100 router is powered on 2 Connect to the router using the SSID and WPA key i...

Page 31: ...Using the Web User Interface Logging In Home Connected Devices Data Usage Settings Messages GPS Customer Support About 5 27 ...

Page 32: ...Logging In To log in to your SA 2100 Web Interface 1 Open your Internet browser and navigate to one of the following URLs l 192 168 1 1 l http my sa2100 The SA 2100 Home Page opens SA 2100 User Guide 28 ...

Page 33: ... the Sign In link in the top right corner of the page to open the SA 2100 Web Interface Sign In page 3 Enter your Administrator password and click Sign in NOTE The default Administrator password is admin without the quotation marks ...

Page 34: ...ck the Home tab The homepage displays quick links and navigation tabs on the left side of the page The left side of the page displays navigation tabs for l Home l Connected Devices l Data Usage l Settings l Messages l GPS l Customer Support l About SA 2100 User Guide 30 ...

Page 35: ...as Quick Links for the following l Customize Hotspot Settings l Change SA 2100 Administrator Password The Quick Links are shortcuts to the most commonly used settings Details of these settings are discussed in the Settings section of this document ...

Page 36: ...Devices The Network devices tab is shown in the following figure Connected Device List The following information is displayed for each network device which is currently connected Type The first column uses an icon to indicate the type of connected device You can use the Edit option to set or change the type If the type has not been set no icon is displayed Once you set the device type an appropria...

Page 37: ...Link Local address of the connected device is displayed Blocking and Unblocking Devices Block Button Clicking the Block button disconnects the connected device and prevents it from reconnecting The blocked device then appears in the Blocked list This option is available for use with each connected device except for your own device and any device connected via USB Blocked Devices This lists any dev...

Page 38: ... 2100 using the USB On The Go OTG feature to switch the SA 2100 micro USB port to host mode A micro USB OTG adapter is required NOTE If a computer is connected to the SA 2100 then the computer is the host and the USB connection becomes a network connection The computer would then be listed in Network Devices rather than in this list 1 Wire Devices If any 1 Wire devices are attached to the SA 2100 ...

Page 39: ...d the alert level specified on this page Data Usage Settings Reset You can use the Reset Data Counter button to restart the data counter and set the last reset date to today s date Usage Counter Monthly Limit Select the desired option If the desired option is not available select None In this case data usage will be recorded and displayed but cannot be compared to a monthly limit Cycle Start Date ...

Page 40: ...vice Settings l Hotspot Settings l Mobile Network Settings l Advanced Settings Device Settings By default when the Settings Icon is selected the Settings page opens and displays the Device tab The Device tab contains 5 menu options l Admin Password l Preferences l USB Serial SA 2100 User Guide 36 ...

Page 41: ...gs Device Admin Password The following figure shows the Admin Password screen The Admin Password is used to sign in to this Web based management interface This page allows you to change the Admin Password To change the Admin password 1 Enter the current Admin Password admin by default and click the Continue button NOTE If you enter an incorrect Admin Password too many times you will be locked out ...

Page 42: ...haracters long 3 Confirm the new Admin Password by re entering the new password in the Confirm new Admin password field 4 Select a security question The security question is used if the Admin Password is lost and the I forgot the Admin Password option is used 5 On the Answer security question field type in your answer NOTE The answers are case sensitive 6 Click Save Changes SA 2100 User Guide 38 ...

Page 43: ...Preferences Enable Ethernet Port Use this option to enable or disable the Ethernet port as needed Enable powersaving This option should be enabled if the SA 2100 uses its own internal battery or if you are concerned that the external battery connected to the SA 2100 could become fully discharged due to the SA 2100 ...

Page 44: ... not want the SA 2100 to enter sleep mode Wake from deep sleep The setting determines when the SA 2100 will periodically wake up from sleep mode Once awake the SA 2100 will resume normal operation The Enter deep sleep setting above will determine when sleep mode is resumed Select the desired time interval to wake from sleep mode User Preferences Language Select the desired language option Date For...

Page 45: ...e Access to USB Serial Port Enable remote access Use this option to enable or disable remote access as needed If enabled the SA 2100 will allow a TCP connection to the specified port Telnet or a similar application can be used to establish this connection Port Number Enter the port number to be used for the USB Serial Port connection to the SA 2100 Connection Timeout This option will terminate the...

Page 46: ...ect the option to match your serial device Stop Bits Select 1 or 2 as used by your serial device Flow Control The available options are None XON XOFF and Hardware Select the option used by your serial device Settings Device Accelerometer The accelerometer settings screen displays different options depending on the mode selected The two mode options are driver behavior and motion detection These se...

Page 47: ...SA 2100 User Guide 43 Driver Behavior The following figure shows the Accelerometer settings screen when the mode is set to Driver Behavior ...

Page 48: ... situation where the SA 2100 is installed in a vehicle and you wish to monitor vehicle operation Events are generated and recorded for exceptional above threshold changes in motion of the vehicle while it is being used You can set different thresholds and parameters for changes in different directions braking acceleration left turn right turn vertical plus the Magnitude which is a change in any di...

Page 49: ...seconds in order to trigger an event If the measured time period above the threshold is less than Set Time the event is not triggered Clear Time This is the delay in milliseconds before an event is cleared Once an event is triggered it will last until the Max Time below is reached or a time interval equal to Clear Time has elapsed without any readings above the threshold A new event cannot be trig...

Page 50: ...ange This is the maximum G value which can be recorded accurately The wider the range the less accurate the readings will be The default is 2g which is more than sufficient for normal vehicles Any value above 2g must be a crash Auto Calibration Enable this to have the Accelerometer perform auto calibration when the SA 2100 is powered up Normally this is necessary and should be enabled SA 2100 User...

Page 51: ... than spurious Count This refers to the number of consecutive samples above the threshold which are needed to trigger a motion event For example if count is 100 and there are 98 consecutive samples above the threshold then 1 sample below the threshold the count would be reset to 0 and no motion event is triggered Note that the sampling rate is 10 Hz 10 samples per second so the Count may be conver...

Page 52: ...a previously saved configuration file This configuration file contains all settings for the device router and system functions It does not contain any settings or data for the 4G modem Note that you can only restore a file to the same device it came from This screen also provides the ability to reset all settings to the factory default values Backup Admin Password Enter the current password in thi...

Page 53: ...this button to begin the file upload After uploading the configuration file is immediately applied and this device restarted NOTE Uploading a configuration file changes ALL of the existing settings to match the configuration file This may change the current Wi Fi settings breaking all existing connections to this SA 2100 including this web browser session Restore to Factory Defaults Click the Rest...

Page 54: ...re shows the Hotspot Settings page All Wi Fi connected devices must use these Wi Fi settings in order to connect to the SA 2100 s Wi Fi network If you change these settings existing connected devices may lose their Wi Fi connection Wi Fi On Off Use this control to turn the Wi Fi network on or off as needed When off network devices must use the Ethernet or USB connection SA 2100 User Guide 50 ...

Page 55: ...is required Enter the Wi Fi Password in this field An on page hint indicates the password requirements for the current security option Maximum Wi Fi Connected Devices Specify how many devices can simultaneously connect to this SA 2100 Advanced Settings Click the Show Advanced Settings link to display the advanced settings The advanced settings page is shown in the figure below Channel This should ...

Page 56: ...Internet CAUTION If at all possible using None should be avoided Using WPA2 is strongly recommended as this is the most secure method supported Broadcast Wi Fi Name If this setting is enabled this Wi Fi network appears in the list of available Wi Fi networks on your connected devices If disabled this network will be invisible Wi Fi Range Use this option to determine the strength of the Wi Fi signa...

Page 57: ...rk tab The Mobile Network tab contains 3 menu options l Mobile Settings l Manual DNS l SIM Lock By default the Mobile Settings option is displayed The following paragraphs describe each of the three menu options available from the Mobile Network page Settings Mobile Network Mobile Settings The following figure shows the Mobile Settings screen These settings affect the connection to the mobile netw...

Page 58: ...e network technologies which will be used Content Delivery Optimization CDO This feature provides better download performance but can only assist one connected device at any time Normally this feature should be enabled 4G LTE APN This APN is pre configured to access the Verizon Wireless network You should not change the APN unless you have a corporate account with your own APN or you change the SI...

Page 59: ...ess is optional and may be left blank if desired Settings Mobile Network SIM Lock The following figure shows the SIM Lock screen The SIM card inside your SA 2100 device can be locked using a PIN If the SIM card is locked you must enter the PIN before connecting to the mobile network Once entered the PIN is remembered until the next shutdown In addition to enabling you to enter the SIM PIN when nee...

Page 60: ...vice l SIM Error a SIM was detected but it did not respond as expected and cannot be used Desired Action The actions available depend on the current SIM status If multiple operations are possible a Desired action select list is visible Use this to choose the desired operation PIN Lock WARNING If the SIM is currently PIN locked you are prompted to enter the PIN Note that if an incorrect PIN is ente...

Page 61: ...most SIMs the new PIN must consist of 4 digits The default value is often 0000 or 1111 l Current PIN l New PIN l Confirm New PIN Advanced Settings By default when the Settings Icon is selected the Settings page opens and displays the Device tab To display the Advanced page click the Advanced tab The Advanced tab contains six menu options l Firewall l MAC Filter l LAN l IP Passthrough l Port Filter...

Page 62: ... through this device to remote VPN servers Normally this option should be left enabled IPv6 Transparent Mode If your device and service provider support IPv6 this option will be available Normally the firewall will block incoming IPv6 connection requests intended for an IPv6 enabled connected device If you wish to allow these incoming connection requests to reach the intended connected device enab...

Page 63: ... feature as needed Generally DMZ should be disabled unless really necessary DMZ IP Address Enter the IP address of the connected device you wish to become the DMZ device DMZ destination into this field You can check the IP address of each connected device on the connected devices screen Settings Advanced MAC Filter The following figure shows the MAC Filter Settings screen The MAC Filter feature if...

Page 64: ...he MAC Filter is l Blocked devices are always blocked regardless of whether the MAC Filter is on or off l If the MAC Filter is on and a device is in the Blocked list but not in the MAC Address Filter list then it will not be able to connect Both the MAC Filter and the Block would prevent connection l If the MAC Filter is on and a device is in the MAC Address Filter list then the device will be abl...

Page 65: ... consists of this device and all connected devices including the USB connected device if it exists IPv4 IP Address The IP address for this device as seen from the local network Normally you can use the default value Subnet Mask The default value 255 255 255 0 is standard for small class C networks If you change the LAN IP Address ensure you use the correct Subnet Mask ...

Page 66: ...de this range Reserved IP Addresses This feature can be used to ensure that a connected device will always be allocated the same IP Address by the SA 2100 Click this button to access the setup screen for this feature DHCP Lease Time This field determines how often connected devices must renew the IP address assigned to them by the DHCP server Normally this can be left at the default value but if y...

Page 67: ...d device Overview The following limitations apply to IP Passthrough l The passthrough device must be the only device on the selected interface Other devices on this interface will be ignored and will not have Internet access l Devices on the other interface or interfaces function normally l When IP passthrough is enabled the following features cannot be used o Port Forwarding o Port Filtering o DM...

Page 68: ... you wish to become the IP Passthrough device The IP Passthrough device must be the only connected device on this interface IP Address Once the IP Passthrough feature is enabled the IP address allocated to the IP Passthrough device is displayed here Note that if there is no connection to the mobile network the IP Passthrough device will be allocated an IP address on the local network This address ...

Page 69: ...ccess the Internet Traffic is identified by port numbers Some applications are pre defined You can define additional applications but you need to know details of the traffic used and generated by the applications you wish to define Applications Enable Disable Checkbox Use these check boxes to enable access to the Internet for each application while the Port Filtering feature is enabled Traffic fro...

Page 70: ...o enable an application after you have defined it If selected traffic from this application can access the Internet Otherwise the traffic is blocked App Name Enter a suitable name for the application you are defining Port Range Start Port End Port Each application has its own port range Enter the beginning and end of the port range for each application l For a single port enter the port number in ...

Page 71: ...er or device on your Wi Fi network Normally the built in firewall blocks incoming traffic from the Internet Use Port Forwarding to allow Internet users to access any server you are running on your computer such as a Web FTP or E mail server For some online games Port Forwarding must be used in order for the games to function correctly Note that the use of Port Forwarding creates a security risk an...

Page 72: ...the computer s IP address that is on the Connected Devices screen 4 Enter the IP Address in the IP Address field that appears next to the application that you chose to enable 5 Click Save Changes On the Current Status screen make a note of the Internet IP address of this device Ask users on the Internet to connect to the Internet IP address of this device These connection requests will be forwarde...

Page 73: ...egin Port and End Port fields l For a port range enter the beginning of the range in the Begin Port field and the end of the range in the End Port field Protocol For each port range select the protocol TCP or UDP used by that port range Connected Device IP Address Enter the IP address of the connected device which will receive this traffic Delete Use this checkbox to delete a custom application ...

Page 74: ...s are set to read once they are displayed on this screen Message List All messages are listed in date order Unread new messages are indicated by an icon Messages are automatically marked as read once they are displayed on this page so the next time the page is entered they will no longer be shown as unread Delete Button Each message has an individual Delete icon Use this to delete messages Delete ...

Page 75: ... Enable GPS Use this ON OFF control to enable or disable the GPS feature Turn off GPS This setting determines when the GPS receiver will turn off once it is on If the Turn off on power down option is chosen the GPS receiver will turn off once the SA 2100 is shut down You will need to turn it on again the next time the GPS receiver is needed If the Always on option is chosen the GPS receiver will r...

Page 76: ...on is displayed and a Google map appears to visually indicate the current location Current Location Latitude The Latitude for the last location fix Longitude The Longitude for the last location fix Altitude The Altitude for the last location fix Accuracy This is a measure of the accuracy of the horizontal position obtained by the GPS receiver SA 2100 User Guide 72 ...

Page 77: ...ssist you if you have any problems or questions The following figure shows the Customer Support screen Your Wireless Number This is the phone number for this device Support staff will often ask for this number Support Use this information to access the user guide or to obtain additional information or support ...

Page 78: ... page contains five tabs l Current Status l Device Info l Diagnostics l Logs l Software Update By default when the About Icon is selected the About page opens and displays the current status tab SA 2100 User Guide 74 ...

Page 79: ...screen This screen displays status information for this device Internet Status Connection Status This displays the connection status for the Internet connection and indicates if an error condition exists Network Name The name of the network to which this device is currently connected ...

Page 80: ...ter starts from zero when the connection is established IP Address The Internet IP address assigned to this device Subnet Mask The network mask associated with the IP address above Gateway The gateway IP address associated with the IP address above DNS The Domain Name Server currently used by this device IPv6 The global IPv6 address for the SA 2100 is displayed here This will be blank if IPv6 is t...

Page 81: ...rrently connected devices For details use the Connected Devices menu option Maximum Devices Allowed This is the maximum number of devices that can connect to this SA 2100 device at any time Operations Restart Click this button to restart the device All Internet connections and all Wi Fi connections will be lost during the restart Shutdown Click this button to shut down the device All existing conn...

Page 82: ...rted This lists the different radio technologies supported by this device NOTE Note that this list refers to this device and not the mobile network IMEI The IMEI International Mobile Equipment Identity for this device The IMEI is a 15 or 17 digit code used to uniquely identify an individual mobile station on a LTE network The IMEI does not change when the SIM is changed SA 2100 User Guide 78 ...

Page 83: ...sion information relates to various software components OS version This is the version number for the OS Operating System and its components Modem FW version For the 4G Modem component this is the version of the firmware software currently installed Wi Fi FW version For the Wi Fi component this is the version of the firmware software currently installed Web UI version The version number for the SA...

Page 84: ... following figure shows the Diagnostics screen This page contains information about SA 2100 and the available networks Use it as needed for troubleshooting it is not required for normal operation SA 2100 User Guide 80 ...

Page 85: ...e software currently installed in the 4G modem SIM Status This indicates the status of the SIM card If the SIM card is missing or this field indicates some form of SIM error connection to the mobile network is not possible ICCID This unique ID number is assigned to the SIM card It does not display if there is no SIM card or a SIM error condition exists MIN MSID This ID is used to identify a subscr...

Page 86: ...as been detected l Available LTE is enabled and a LTE network has been detected The following data items are only provided if the 4G LTE network is available Network operator This is the name of the LTE network Signal strength RSRP This indicates the strength of the LTE signal measured in dBm Higher absolute values indicate a stronger signal so 80 dBm is a stronger signal than 90 dBm Note that LTE...

Page 87: ...icates the signal strength for the EVDO signal See above for a description of RSSI Technology The current technology for the 3G network Possible values from slower to faster are l 1xRTT l EVDO l HRPD l eHRPD Ec Io Ec Io is a measure of how clean the signal is and is a type of signal to noise ratio Typical values range from 10 to 40 A value of 4 would be a very clean signal SID SID System ID is a n...

Page 88: ...Logs The following figure shows the Logs screen The Log information is useful for troubleshooting but is not required for normal operation SA 2100 User Guide 84 ...

Page 89: ...you to select the type of Log data to view Mobile Network Log This log contains data regarding connections to the mobile network System Log This log records events other than mobile data connections which occurred on this device Buttons Clear Log Clicking this button will delete all existing log data This makes new data easier to read Refresh Use this to update the log data which is displayed Down...

Page 90: ...re currently installed on this device Checked for update This device automatically checks for updates this field indicates when the last check was performed Update available This indicates if an update is available If an update is available it is automatically downloaded and installed Last Update This panel displays the details of the last update installed on this SA 2100 device If no updates have...

Page 91: ...0 User Guide 87 Update History The Update History panel displays the details of all updates that have been downloaded and installed to this SA 2100 device If no updates have been installed this panel is blank ...

Page 92: ...Accessories Accessories List Antenna Backup Battery Power Cable USB Cable Part 6 88 ...

Page 93: ...der an accessory contact your Novatel Wireless sales representative Accessory SKU USB 01019886 USB latched 60715094 Mounting 21915041 Mounting vehicle 21915042 Power Cable 60715093 Power Adapter NA 30 TO 70C 40123113 01 Power Adapter EU 30 TO 70C 40123113 01 Battery 40115130 001 SA 2100 User Guide 89 ...

Page 94: ...ailure to follow these guidelines can result in operations that exceed RF Exposure limits WARNING Maintain a minimum distance of at least 20 cm 8 in from all persons regardless of how the antenna is mounted stand assembly or wall mount The following images show how the antenna can be placed with a 20 cm distance from the SA 2100 ...

Page 95: ...exceed the following Frequency Maximum Antenna Gain dBi 704 787 3 5 824 849 4 0 1710 1755 3 5 1850 1910 2 0 NOTE For any questions regarding the safe operation of this device please contact Novatel Wireless at www novatelwireless com SA 2100 User Guide 91 ...

Page 96: ...2 Backup Battery The Backup Battery is a rechargeable 3 7V 2900 mAh 1073Wh Li ion Battery The backup battery is charged when the power adapter is connected to the device The backup battery does not charge using a USB cable ...

Page 97: ...12 V or 24 V vehicle ready power supply 8 Pin Molex Connector Pin Function Pin 1 User Controlled Input1 Pin 2 User Controlled Input2 For the SA 2100 s in vehicle deployment this pin is intended for ignition sense Pin 3 1 Wire Pin 4 GND Pin 5 Supply Voltage Pin 6 User Controlled IO1 Pin 7 User Controlled IO2 Pin 8 User Controlled Output SA 2100 User Guide 93 ...

Page 98: ...SA 2100 User Guide 94 Power Supply The Power Adapter has an 8 pin Molex connector that supplies power to the SA 2100 Input l 100 240v l 50 60 Hz l 0 45A Output l 12V l 1 5A ...

Page 99: ...USB Cable Part An industry standard Micro USB not included is required only if communication through the Com port is required SA 2100 User Guide 95 ...

Page 100: ...Compliance and Regulatory General Disclaimer Warranty Information Regulatory Compliance 7 96 ...

Page 101: ...ntation with respect to the merchantability suitability functionality accuracy or completeness of any such New Materials The user of such New Materials assumes all risk known or unknown of such use Novatel Wireless reserves all rights in such New Materials The user shall have only a revocable and limited license to use such New Materials in connection with the products for which they are intended ...

Page 102: ...iginal purchaser and is not transferable During the warranty period Novatel Wireless at its expense and in its sole discretion will repair the product or replace the product with a corresponding or equivalent product if it is determined to have a covered defect provided that the purchaser first notifies Novatel Wireless directly or through its authorized distributor from which the product was purc...

Page 103: ...ii caused by use of any materials not supplied by Novatel Wireless or by use of the product other than in accordance with its documentation or iv the result of electrostatic discharge electrical surge fire flood or similar causes The purchaser or its customers as applicable shall be solely responsible for the proper configuration testing and verification of the Novatel Wireless product prior to de...

Page 104: ...cidental or consequential damages so the above disclaimer limitation or exclusion may not apply to products sold in those jurisdictions This limited warranty gives the purchaser specific legal rights and the purchaser may have other legal rights that vary from jurisdiction to jurisdiction This limited warranty shall be governed by the laws of the State of Texas United States of America without reg...

Page 105: ...nce requirements In order to use the Enabler IIIG module without any additional FCC certification the installation must meet the following conditions l The system antenna s connected to the Enabler IIIG module must be installed to provide at least 20cm separation from the human body during normal operation l The system antennas must not be co located with any other transmitter or antenna l The sys...

Page 106: ... l Increase the separation between the equipment and receiver l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected l Consult the dealer or an experienced radio TV technician for help If the FCCID of the module is not visible when installed in the host platform then a permanently attached or marked label must be displayed on the host unit referr...

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