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 62

NovaScale Blade 2021 Installation and User’s Guide 

 

  
 

 

00180

xxx

A PCI adapter requested a 
resource that is not available.

Start the Configuration/Setup Utility program and 
make sure that the resources needed by the PCI 
adapter are available. 

01295085

The NovaScale Blade Server 
failed the ECC-checking hardware 
test.

Have the system board serviced.

012980

xx

012981

xx

Data for processor 

x

Download and install the latest level of BIOS code.

01298200

processor speed mismatch

Install processors with identical speeds.

I9990305

POST could not find an operating 
system.

Install an operating system.

Table 6. Abbreviated list of POST error messages (continued)

POST message

Failing device or problem found

Suggested action

Summary of Contents for Blade 2021 Series

Page 1: ...NovaScale Blade 2021 Series Installation and User s Guide NOVASCALE BLADE REFERENCE 86 A1 96EM 00...

Page 2: ......

Page 3: ...NOVASCALE BLADE NovaScale Blade 2021 Series Installation and User s Guide January 2005 BULL CEDOC 357 AVENUE PATTON B P 20845 49008 ANGERS CEDEX 01 FRANCE REFERENCE 86 A1 96EM 00 Hardware...

Page 4: ...to use the Ordering Form also provided at the end of this book Trademarks and Acknowledgements We acknowledge the right of proprietors of trademarks mentioned in this book Intel and Itanium are regis...

Page 5: ...e docu ment avant de suivre toute instruction Consultez le manuel NovaScale Blade Series Boards and Chassis Safety Information Wichtige Sicherhetshinweise Lesen Sie zun chts s mtliche Warn und Sicherh...

Page 6: ...ardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not...

Page 7: ...ming a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to pow...

Page 8: ...trostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the server the part the work mat and the p...

Page 9: ...ny equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural...

Page 10: ...he battery as required by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove...

Page 11: ...device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from...

Page 12: ...nected to the power source Always replace the blade cover before installing the blade Safety compliance USA UL 60950 3rd Edition CSA 22 2 No 60950 Canada cUL certified 3rd Edition CSA 22 2 No 60950 fo...

Page 13: ...the user will be required to correct the interference at his her own expense Electromagnetic compatibility ECM USA FCC CFR 47 Part 2 and 15 Verified Class A Limit Canada IC ICES 003 Class A Limit Euro...

Page 14: ...ss A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may...

Page 15: ...t so that distributors or users pay attention to this point If the product is sold or purchased improperly please exchange this product to what can be used at home Class B device This device complies...

Page 16: ...xiv NovaScale Blade 2021 Installation and User s Guide This page intentionally left blank...

Page 17: ...Chassis unit 20 Opening the NovaScale Blade Server cover 20 Removing the NovaScale Blade Server bezel assembly 21 Installing a SCSI hard disk drive 22 Removing a SCSI hard disk drive 23 Installing me...

Page 18: ...olving problems 59 Diagnostic tools overview 59 POST beep code descriptions 60 POST error messages 61 Troubleshooting charts 63 Memory problems 63 Processor problems 63 Monitor problems 64 Mouse probl...

Page 19: ...Server Record information about your NovaScale Blade 2021 in the following table NOTE The model number and serial number are on the ID label that is behind the control panel door on the front of the...

Page 20: ...cale Blade 2021 When you install the NovaScale Blade Server in the NovaScale Blade Chassis unit write identifying information on a label and place the label on the NovaScale Blade 2021 unit bezel Figu...

Page 21: ...e Blade 2021 server 3 Figure 2 Label placement on the NovaScale Blade Chassis unit Important Do not place the label on the NovaScale Blade Server itself or in any way block the ventilation holes on th...

Page 22: ...owing RAS features Advanced Configuration and Power Interface ACPI Automatic error retry or recovery Automatic server restart Built in monitoring for temperature voltage hard disk drives and flash dri...

Page 23: ...provides full duplex FDX capability which enables simultaneous transmission and reception of data on the Ethernet local area network LAN The controllers support Wake on LAN technology I O expansion T...

Page 24: ...cale Blade Chassis unit The possible settings for this policy are Redundant without performance impact Redundant with performance impact Non redundant You can configure and monitor the power environme...

Page 25: ...inches Maximum weight 5 4 kg 12 lb Integrated functions Dual Gigabit Ethernet controllers Expansion card interface BMC with IPMI firmware ATI 7000M video controller LSI 1020 SCSI controller Light Path...

Page 26: ...ovided in Portable Document Format PDF on the CD ROM NovaScale Blade 2021 Resource CD that came with your NovaScale Blade Server NovaScale Blade 2021 Hardware Maintenance Manual and Troubleshooting Gu...

Page 27: ...le damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur Caution These statements indicate situations that can be potent...

Page 28: ...10 NovaScale Blade 2021 Installation and User s Guide...

Page 29: ...his time the service processor in the management module is initializing therefore the power control button on the NovaScale Blade Server does not respond NOTE While the NovaScale Blade Server is power...

Page 30: ...ff in any of the following ways You can press the power control button on the NovaScale Blade Server behind the control panel door See Understanding the control panel and LEDs on page 13 This starts a...

Page 31: ...ched to the NovaScale Blade Chassis unit is a PS 2 style keyboard communication with it is through the USB The operating system in the NovaScale Blade Server must provide USB support for the NovaScale...

Page 32: ...ty Location LED When this blue LED is lit it has been turned on remotely by the system administrator to aid in visually locating the NovaScale Blade Server The location LED on the NovaScale Blade Chas...

Page 33: ...ter the NovaScale Blade Server is removed from the NovaScale Blade Chassis unit During that period of time you can relight the Light Path Diagnostics LEDs for a maximum of 25 seconds or less depending...

Page 34: ...ow the location and the settings for SW2 Figure 5 System board switch block SW2 location Table 1 Switch block 2 SW2 and settings Switch number Description SW2 Switch block Eight switches 1 BIOS backup...

Page 35: ...iagnostics switch SW4 and error LEDs Table 2 SW4 Light Path Diagnostics LED locations LED name and location Description DIMM 1 CR6 DIMM 2 CR5 DIMM 3 CR4 DIMM 4 CR201 error There is a problem with the...

Page 36: ...ll exists replace the system board MIS Check the processors to make sure they are at the same speed SBRD Reboot the NovaScale Blade Server If the error still exists replace the system board TEMP Check...

Page 37: ...swap capability you can remove or install the component while the server is running Orange can also indicate touch points on hot swap components See the instructions for removing or installing a spec...

Page 38: ...from its package and install it directly into the NovaScale Blade Server without setting it down If it is necessary to set the device down place it back into its non conductive package Do not place t...

Page 39: ...NovaScale Blade Server bezel assembly To install certain options you must first remove the NovaScale Blade Server bezel assembly The following illustration shows how to remove the bezel assembly from...

Page 40: ...lade Server expansion unit or filler blade installed in each blade bay The following illustration shows how to install a SCSI hard disk drive and tray in the NovaScale Blade Server Figure 8 Installing...

Page 41: ...a flat non conductive surface 4 Open the NovaScale Blade Server cover see Opening the NovaScale Blade Server cover on page 20 for instructions 5 Locate SCSI connector 1 and slowly pull the blue lever...

Page 42: ...nd save the new configuration information by using the Configuration Setup Utility program When you restart the NovaScale Blade Server it displays a message indicating that the memory configuration ha...

Page 43: ...have other options to install or remove do so now otherwise go to Completing the installation on page 42 Installing an additional processor The NovaScale Blade Server comes with one or two processors...

Page 44: ...stall the second processor on the system board for the NovaScale Blade Server Complete the following steps to install an additional processor 1 Read the safety information beginning on page iii and In...

Page 45: ...en position approximately a 135 angle as shown Attention You must make sure that the locking lever on the processor socket is in the fully open position before you insert the processor in the socket F...

Page 46: ...to Completing the installation on page 42 Installing an I O expansion card You can add I O optional expansion cards to your NovaScale Blade Server to give the NovaScale Blade Server additional connec...

Page 47: ...Channel expansion cards are only available as a small form factor card The following sections describe how to install an I O expansion card in the NovaScale Blade Server NOTE You cannot install both s...

Page 48: ...rrow end of the card into the raised hook on the tray then gently pivot the card into the expansion card connectors as shown by number 2 the illustration For device driver and configuration informatio...

Page 49: ...O expansion card 1 Read the safety information beginning on page iii and Installation guidelines on page 19 2 Shut down the operating system turn off the NovaScale Blade Server and remove the NovaScal...

Page 50: ...wise go to Completing the installation on page 42 Installing the NovaScale Blade Server SCSI Expansion Module The NovaScale Blade Server SCSI Expansion Module supports up to two hot swap SCSI hard dis...

Page 51: ...care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity Installing a SCSI storage expansion unit To use SCSI hard disk drives with your NovaSca...

Page 52: ...r cover a Open the NovaScale Blade Server cover and lift it from the NovaScale Blade Server b Store the cover in a safe place 5 Locate the SCSI expansion connector J132 on the system board and lift th...

Page 53: ...Server or option is in blade bay 7 through 14 power modules must be present in power bays 1 2 3 and 4 8 Turn on the NovaScale Blade Server 9 If you have not already done so install the LSI device dri...

Page 54: ...to a single large drive Embedded mirroring which is also known as RAID level 1 is used when you have two hot swap SCSI hard disk drives installed Each drive is an exact copy of the other Therefore if...

Page 55: ...om one of the empty hot swap bays by inserting your finger into the depression at the top of the filler panel and pulling it away from the expansion unit 3 Install the hard disk drive a Ensure that th...

Page 56: ...fully lay the expansion unit down on a flat non conductive surface with the cover side up 3 Press the unit cover release on each side of the expansion unit and lift the cover open as shown in the illu...

Page 57: ...as small form factor and standard form factor I O expansion cards Complete the following steps to install an I O expansion card 1 Read the safety information beginning on page NovaScale Blade safety...

Page 58: ...ed of in a proper manner NOTE After you replace the battery you must reconfigure your NovaScale Blade Server and reset the system date and time Statement 2 xx CAUTION When replacing the lithium batter...

Page 59: ...it from the socket 7 Insert the new battery a Tilt the battery so that you can insert it into the socket b As you slide the battery into place press the battery down into the socket 8 Close the NovaS...

Page 60: ...ption see Closing the NovaScale Blade Server cover on page 44 Statement 21 xx CAUTION Hazardous energy is present when the NovaScale Blade Server is connected to the power source Always replace the bl...

Page 61: ...ale Blade Server bezel assembly 1 Read the safety information beginning on page iii and Installation guidelines on page 19 2 Connect the control panel cable to the control panel connector on the syste...

Page 62: ...r 1 Read the safety information beginning on page iii and Installation guidelines on page 19 2 If you removed the blade bezel assembly replace it now see Installing the NovaScale Blade Server bezel as...

Page 63: ...ling static sensitive devices on page 19 2 If you have not done so already install any options that you want such as SCSI drives or memory in the NovaScale Blade Server 3 Select the bay for the NovaSc...

Page 64: ...lished according to bay number Reinstalling a NovaScale Blade Server into a different bay from the one from which it was removed could have unintended consequences and you might have to reconfigure th...

Page 65: ...ontrol panel the CD diskette USB select button and the keyboard mouse video select button See Understanding the control panel and LEDs on page 13 for information about these buttons and their function...

Page 66: ...48 NovaScale Blade 2021 Installation and User s Guide...

Page 67: ...tility program on page 54 Using the Configuration Setup Utility program This section provides the instructions for starting the Configuration Setup Utility program and descriptions of the menu choices...

Page 68: ...ble a device it cannot be configured and the operating system will not be able to detect it this is equivalent to disconnecting the device Remote Console Redirection Select this choice to enable seria...

Page 69: ...e arrow keys to highlight the rows representing the pair that you want to enable then use the arrow keys to select Enable To maintain optimum system operation in the event of a memory failure you can...

Page 70: ...Reboot on System NMI option on the menu If you enable this option the NovaScale Blade Server will automatically restart 60 seconds after the service processor issues a nonmaskable interrupt NMI to th...

Page 71: ...he following methods Remove the NovaScale Blade Server battery and then reinstall it see Replacing the battery on page 40 Change the position of the power on password override switch switch 8 on switc...

Page 72: ...from the menu Press Esc to return to the previous menu Press the F4 key to exit 4 Follow the instructions on the screen to change the settings of the selected items then press Enter Firmware updates...

Page 73: ...vary based on NovaScale Blade Server type and the operating system that is installed See NovaScale Blade Server Ethernet controller enumeration on page 56 for information about how to determine the ro...

Page 74: ...itch module in I O module bay 1 The other Ethernet controller in the NovaScale Blade Server is associated with the switch module in I O module bay 2 If you have installed an expansion card on a NovaSc...

Page 75: ...de Server make sure the NovaScale Blade Server is the owner of the keyboard video and mouse and watch the monitor screen 2 When the Press Ctrl C to start LSI Configuration Logic Utility prompt appears...

Page 76: ...58 NovaScale Blade 2021 Installation and User s Guide...

Page 77: ...hardware configuration problem See POST beep code descriptions on page 60 and the NovaScale Blade 2021 Hardware Maintenance Manual and Troubleshooting Guide on the CD ROM NovaScale Blade 2021 Resourc...

Page 78: ...Ms are correctly installed One long beep and two small beeps Indicates that a video error has occurred and the BIOS cannot initialize the monitor screen to display additional information Beep codes fo...

Page 79: ...nt of the NovaScale Blade Server is lit indicating that the NovaScale Blade Server is connected to the shared keyboard Make sure that the keyboard cable is connected to the NovaScale Blade Chassis uni...

Page 80: ...ovaScale Blade Server failed the ECC checking hardware test Have the system board serviced 012980xx 012981xx Data for processor x Download and install the latest level of BIOS code 01298200 processor...

Page 81: ...error message 289 If the DIMM was disabled by a system management interrupt SMI replace the DIMM If the DIMMs are not installed in pairs install DIMMs starting with DIMM 1 and DIMM 2 Make sure there...

Page 82: ...code might sound during POST followed by a blank display screen If this occurs and the Boot Fail Count feature in the Start Options of the Configuration Setup Utility program is enabled its default se...

Page 83: ...on of the operating system Select USB Symptom Suggested action One or more NovaScale Blade Servers are unable to communicate with the network Make sure that The switch modules for the network interfac...

Page 84: ...7 through 14 in the NovaScale Blade Chassis unit Ensure power modules are installed in all four power bays d The power on LED on the NovaScale Blade Server control panel is flashing slowly If the pow...

Page 85: ...t were lit before you removed the NovaScale Blade Server from the NovaScale Blade Chassis unit The LEDs will remain lit for as long as you press the button to a maximum of 25 seconds See Understanding...

Page 86: ...stics LEDs for a small period of time after the NovaScale Blade Server is removed from the NovaScale Blade Chassis unit During that period of time you can relight the Light Path Diagnostics LEDs for a...

Page 87: ...ditional processor on page 25 for installation instructions Temperature error The system temperature has exceeded a threshold level Determine whether a blower on the NovaScale Blade Chassis unit has f...

Page 88: ...70 NovaScale Blade 2021 Installation and User s Guide...

Page 89: ...Blade Server or NovaScale Blade Chassis You can solve many problems without outside assistance by following the troubleshooting procedures in the publications that are provided with your system and s...

Page 90: ...72 NovaScale Blade 2021 Installation and User s Guide...

Page 91: ...sion card 15 input output 47 memory 15 processor 15 SCSI 15 SCSI expansion 15 system board 15 controller enable or disable Ethernet 50 enable or disable SCSI 50 Ethernet 55 memory 5 SCSI 33 35 control...

Page 92: ...SCSI storage expansion unit 33 small form factor expansion card 29 standard form factor expansion card 31 installing a blade server NovaScale Blade Chassis unit 20 installing a processor notes 25 inte...

Page 93: ...ity features 4 removing blade bezel assembly 21 cover 21 38 Ultra320 SCSI hard disk drive 23 S SCSI IDs 35 SCSI disk drives support 5 SCSI hard disk drive removing 23 SCSI RAID configure an array 56 s...

Page 94: ...allation and User s Guide troubleshooting 59 charts 63 turning off the blade server 12 turning on the blade server 11 U using jumpers 15 switches 15 utility Configuration Setup Utility program 49 PXE...

Page 95: ...CATION Your comments will be promptly investigated by qualified technical personnel and action will be taken as required If you require a written reply please include your complete mailing address bel...

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Page 98: ...BULL CEDOC 357 AVENUE PATTON B P 20845 49008 ANGERS CEDEX 01 FRANCE 86 A1 96EM 00 REFERENCE...

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