VOICEMAIL:
The voicemail system is voice prompted with easy to follow instructions and commands.
FIRST TIME VOICEMAIL SET UP
TO SETUP VOICEMAIL FOR THE FIRST TIME: Dial *99 and select DIAL Softkey.
NOTE:
Follow the audio instructions to create a password, record your name + record your personal greeting.
There are multiple greeting types available for you to choose from:
+
PERSONAL GREETING:
Plays to everyone that calls you.
+
EXTENDED ABSENCE:
Plays when you will be away from your office or phone for meetings/vacation, etc.
You can turn off message acceptance when using the extended absence greeting.
The system will remind you extended absence greeting is playing.
+
SYSTEM GENERATED:
A synthesized greeting that’s set up to include your phone number or recorded name.
+
BUSY:
Plays when you have active calls on all available lines.
+
OUT OF HOURS:
Can be set to play outside of your normal business hours, weekends and holidays.
+
FORWARDED TO VM:
Plays when you have your phone set to forward to voicemail.
NOTES:
Through the Self Service CommPortal, you are able to:
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Record and change greetings
+
Choose your voicemail to email options
+
Change your login for voicemail so you’re not required to enter your mailbox and pin each time you dial*99
+
Change other voicemail and telephone settings
YOUR VOICEMAIL
Need support? Connect with us at
or
Dial
4357 (HELP)
or
315-671-6262
to speak to a Northland Training Representative
From any internal extension:
+
Dial *99 and select Dial (>)
+
Enter your 10-digit telephone number and press the # Key
+
Enter your pin and press the # Key
NOTE:
Through CommPortal, you can change your settings so dialing *99 automatically logs you in at your own extension.
From any external telephone:
+
Dial: 315-671-0031
+
Enter your 10 digit telephone number and press the # key
+
Enter your pin and press the # key
LOG IN TO VOICEMAIL