4
CALL PARK
TO PARK A CALL: Places an active call on a system hold to be retrieved from another telephone
Press TRANSFER (P3) Key, call automatically held
Press *13 and Select DIAL (>), system audibly advises the Orbit Code call is parked on
Press TRANSFER (P3) Key, call is parked, advise party of Orbit Code
TO RETRIEVE PARKED CALL: Press *14 and Orbit Code Number
Select DIAL (>), call is connected
NOTE:
If parked call is not retrieved within a predetermined number of seconds, call will “Callback” to the phone it was parked
from. The 6863 Model phone cannot make pages.
CALL PICK UP
GROUP PICK UP: Pick up another phone ringing in your group (must be programmed by System Administrator)
TO USE: Hear another phone ringing in your preprogrammed group
Press *11 and select DIAL (>), begin speaking, call is connected
DIRECTED PICK UP: Allows you to pick up a “specific” extension you hear ringing
TO USE: Hear another phone ringing that is not in your preprogrammed group
Press *12 and select DIAL (>)
Enter extension number you wish to pick up
NAVIGATING CONNECTED CALLS
Need support? Connect with us at
or
Dial
4357 (HELP)
or
315-671-6262
to speak to a Northland Training Representative
TRANSFER TO VOICEMAIL:
Sends a caller directly to voicemail without ringing the phone
Press TRANSFER Key, call automatically held
Press *99 and EXTENSION Number and Select DIAL (>)
Press TRANSFER (P3) Key immediately
REDIAL: Displays the last numbers dialed and dials selected numbers
TO USE: Press REDIAL (P2) Key
Displays shows recent dialed calls
Press UP/DOWN Arrow keys to highlight number you wish to dial
Lift Handset or Press Speaker key to dial selection
NOTE:
The screen will tell you the number of missed calls.
REDIAL