Northland MITEL 6863 SIP User Manual Download Page 4

 

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MITEL 6863 SIP PHONE 

KEYS + FEATURES

1. HANDSET:  Lift to answer or make calls

2. LABELS: Labels for P1 – P3 configurable keys

3. MESSAGE LAMP /RINGING INDICATOR:
    Slow 

RED

 flash: new voicemail messages. 

    Fast 

RED

 flash: Indicates ringing call

4. P1 – P3 FUNCTION KEYS: Configurable keys that
    are preconfigured by a System Administrator.

 

+

 

System Menu

 

Redial List

 

Call Transfer

5. DISPLAY: Monochrome display shows call information 
    and Softkey functions

6. NAVIGATION KEYS: Navigates through menus, lists 
    and Softkey functions on the display by scrolling right 
    and left or up and down.
    OK / CONFIRM KEY: Confirms selections 

7. TRANSFER KEY: P3 Key

11. LINE (L1and L2) KEYS: Make or receive internal and external calls. Flash when ringing/Light when in use.

12. SPEAKER: Toggles between handset and speaker 

13. HASH (#) KEY: Used for entering special characters

14. DIALPAD: Used to enter digits and characters

15. ASTERISK (*) STAR KEY: Used to enter a * or a space

16. MUTE KEY: Mutes the microphone of handset or speaker (you can still hear caller, they can’t hear you)

17. VOLUME KEYS: Adjust the volume of handset or speaker or when phone is idle adjusts the ringer volume

18. OPTION (MENU) KEY: Customizes settings on your telephone (reserved for System Administrator)

19. HOLD KEY: Places an active call on an “exclusive” hold, retrieves call from held condition

20. END KEY: Ends an active call, returns to display when in idle state/exits without making changes in menus

21. SPEAKER: Broadcasts conversations/sounds/ringing

NOTE:

 

Additional functions appear on the display as you navigate calls, actions and menus. Use the Navigation Keys to 

select the Softkey function. 

FOR EXAMPLE:

 DIAL will display with the word DIAL and a right arrow indicating to press the right 

navigation key to dial.

Need support? Connect with us at 

www.northland.net/support 

or

Dial 

4357 (HELP)

 or 

315-671-6262

 to speak to a Northland Training Representative

Summary of Contents for MITEL 6863 SIP

Page 1: ...MITEL 6863 SIP PHONE VOICEMAIL USER MANUAL...

Page 2: ...E HOLD SPEAKER MUTE CALL PICKUP FUNCTIONS TRANSFER PARK REDIAL CALLS YOUR PHONEBOOK DIRECTORY HUNT GROUPS HOW TO LOG IN LOG OUT RINGS INDICATORS YOUR VOICEMAIL HOW TO SETUP FORWARD CALLS TO VM ADMINIS...

Page 3: ...is connecting through your phone ETHERNET Plug into this port to connect to your network EXTERNAL POWER SUPPLY If your network does not provide Power Over Ethernet P O E a separate power supply will a...

Page 4: ...ed to enter digits and characters 15 ASTERISK STAR KEY Used to enter a or a space 16 MUTE KEY Mutes the microphone of handset or speaker you can still hear caller they can t hear you 17 VOLUME KEYS Ad...

Page 5: ...is an exclusive hold to your telephone No one else can retrieve it TO HOLD A CALL Press HOLD Key or Line Key you wish to place on hold indicator flashes TO RETURN TO CALLER Press flashing Line Key or...

Page 6: ...ect DIAL begin speaking call is connected DIRECTED PICK UP Allows you to pick up a specific extension you hear ringing TO USE Hear another phone ringing that is not in your preprogrammed group Press 1...

Page 7: ...device that your account phone number is active on or from CommPortal See the CommPortal User Guide If you are a member of more than one group you will need to know the group number in order to log in...

Page 8: ...es OUT OF HOURS Can be set to play outside of your normal business hours weekends and holidays FORWARDED TO VM Plays when you have your phone set to forward to voicemail NOTES Through the Self Service...

Page 9: ...greeting YOUR VOICEMAIL TO LEAVE A MESSAGE FOR ANOTHER SUBSCRIBER WITHOUT RINGING THE PHONE Press 99 Enter Extension Number and Select DIAL BYPASS RINGS Main Menu 1 Listen to messages 2 Send a messag...

Page 10: ...all calls to voicemail WORK WITH TIMESAVER AND CONVENIENCE SETTINGS From the Main Menu press 4 to work with Settings The following settings are available Press 1 to work with group lists add edit dele...

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