
enables them to significantly reduce the total cost
of ownership of their BCM systems. The multi-site
management capabilities of release 3.0 will
provide the ability to apply programming changes
to all, or a subset of, BCM systems within a
network from a centralised location.
– The changes that can be applied include:
– Auto Attendant and Call Centre greetings;
– Auto Attendant hours of operation;
– Custom Call Routing tree settings;
– Telephony call routing information;
– Application of software option keycodes;
– Bulk password changes.
• NCM will provide the ability to schedule the
changes listed above and to define groups of BCM
systems to which the changes may be applied.
• NCM will be also be integrated with IVR to provide
the ability to deploy, upload or remove IVR scripts
and audio files from BCM’s on a real-time or
scheduled basis.
• Remote management capabilities enable channel
partners to administer and change their
customers’ system configurations and activate
new software remotely, minimising the need for
costly and time, consuming site visits.
Business Communications Manager Release 3.0
93
BCM 200
• 2 U high Chassis supporting up to 2 Media Bay Modules
• 32 Digital telephone Users maximum
• 64 IP Telephone Users maximum
• Optional Redundant Hard Disk
BCM 400
• 4 U high Chassis supporting up to 4 Media Bay Modules
• Optional expansion Chassis for adding up to 6 additional Media Bay
Modules
• 160 Digital telephone Users maximum (with expansion chassis)
• 90 IP Telephone Users maximum
• Optional redundant Hard Disk + RAID controller
• Optional redundant Power Supplies and Fans
Common Features – All Platforms
Voice Capabilities
• Over 150 core PBX telephony features
• ISDN trunks – PRI and BRI
- Analogue available in some markets
• Voice networking over ISDN
- QSig, DPNSS & MCDN
• 5 digital telephone models – Norstar based
- M7000, T7100, T728, T7316 and
- CAP Expansion for M7324N
Voice Applications
• Auto Attendant and Custom Call Routing
Suite
• Call Pilot Voice Mail
• Call Pilot 2.0 Unified Messaging for :-
- Outlook, Outlook Express, Lotus Notes,
Qualcomm Eudora Pro, Novell Groupwise , Netscape
Messenger
• Fax messaging
• BCM Contact Centres
Summary of Contents for Nortel Passport 8100
Page 5: ...Table of Contents ...
Page 8: ...P R O D U C T G U I D E Nortel Networks ...
Page 9: ...Nortel Networks Product Guide ...
Page 19: ...10 BayStack 420 Switch ...
Page 29: ...20 OPTera Metro 1000 Ethernet Service Module ...
Page 33: ...24 Passport 1424 Switch ...
Page 37: ...28 Passport 8000 Series Switches ...
Page 41: ...32 Passport 8000 Chassis ...
Page 47: ...38 OPTera Metro 5000 Multiservice Switch ...
Page 53: ...44 BayRS Backbone Node BN ...
Page 59: ...50 Contivity Secure IP Services Gateway ...
Page 61: ...52 Passport 2430 BayRS Access Router ...
Page 63: ...54 Passport 5430 BayRS Router ...
Page 69: ...60 Passport 6400 Multiservice Enterprise Switch ...
Page 73: ...64 Passport 7400 Multiservice Switch ...
Page 79: ...70 OPTera Metro 5000 Multiservice Switch ...
Page 85: ...76 Alteon Content Director ACD ...
Page 99: ...90 Internet Telephones ...
Page 105: ...96 Business Communications Manager Release 3 0 ...
Page 113: ...104 Power over LAN Hub Power In Line Patch Panel ...
Page 121: ...112 USB Headset Adapter ...
Page 131: ...122 Internet Telephony Gateway ITG Trunk ...
Page 151: ...142 M3900 Digital Telephones ...
Page 161: ...152 Messaging Meridian Mail ...
Page 165: ...156 Messaging CallPilot Unified Messaging ...
Page 173: ...164 Symposium Call Centre Server ...
Page 177: ...168 Symposium Express Call Centre ...
Page 185: ...176 Symposium Web Client ...
Page 189: ...180 Symposium Web Centre Portal ...
Page 195: ...186 Media Processing Server 100 MPS 100 ...
Page 199: ...190 Media Processing Server 1000 MPS 1000 ...
Page 210: ...S O L U T I O N S G U I D E Nortel Networks ...
Page 211: ...Nortel Networks Solutions Guide ...
Page 215: ...206 One Network A World of Choice ...
Page 219: ...210 IP Contact Centre Solution ...
Page 223: ...214 Multimedia Customer Contact Centre Solution ...
Page 241: ...232 Optical Ethernet Solution ...
Page 245: ...236 IP Telephony Solutions ...
Page 248: ......
Page 249: ......