Nortel Modular ICS 7.1, Install Manual

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/ Troubleshooting
Modular ICS 7.1 Installer Guide N0130943 02
Troubleshooting procedures for the Digital Mobility phones
are included in the Digital Mobility phones documentation.
Getting ready
Before you begin troubleshooting, gather all the information
that is relevant to your network configuration:
• the Modular ICS Programming Record
• records from people who use the network
• information about other hardware and non-Norstar
features within the public or private network
Notify service provider of T1 or PRI signaling
disruption.
Notify your T1 or PRI service provider before
disconnecting your T1 or PRI lines, removing power to
your system, or performing any other action that
disrupts your T1 or PRI signaling. Failure to notify your
T1 or PRI service provider may result in a loss of T1or
PRI service.
Tips -
Remember that you can check many of the system
parameters without having to go into a programming session.
Use Line Profile (
≤••ÒȈ‰
) from a telephone
with a two-line display, to check programming for any line.
Use Set Profile (
≤••Í‰Ê
) from a telephone with
a two-line display, to check programming for any telephone.
Use Button Inquiry (
≤•‚
) to check the buttons on a
particular telephone.