62 M3905 ACD telephone
555-4001-136 Standard 05.06 May 2002
Goodbye key
Use the Goodbye key to terminate an active call.
Hold key
A user can place an active call on hold by pressing the Hold key. The feature key
label of the held line displays an icon that shows that the call is on hold. A user can
return to the call that is on hold by pressing the Line key for which the call is on hold.
Mute key and
indicator
Press the Mute key to mute the voice transmit path. While in handsfree mode, the
microphone is muted. When in mute mode, the mute indicator flashes. To turn the
voice transmit path on again, press the Mute key a second time.
Headset with
LED key
This key activates the set for headset use. The LED alerts the user that the set is in
headset mode.
Quit key
The quit key is used for applications and features.
Dir/Log key
The following directories are optionally password protected. The directories
accessible by this key are:
•
personal directory with a maximum of 100 entries
•
call log with a maximum of 100
•
redial list with a maximum of 20 entries
Copy key
The Copy key is used for applications and features.
Call
Supervisor,
Emergency,
Not Ready,
Make Busy,
and Incalls
keys
These keys are permanently labeled as such, but are not restricted to these
features. The following list maps key numbers to features:
•
Key 9 – Make Busy
•
Key 10 – Not Ready
•
Key 11 – Emergency
•
Key 12 – Supervisor Call
The Incalls key is paired with key 1.
Optional key
caps
Optional key caps available with the M3905 set can be configured as follows:
•
Call Agent
•
Observe Agent
•
Answer Emergency
•
Answer Agent
•
Activity (for LOB codes)
•
Display Queue (for MSQS or display queue status)
Message key
Key 17 is called the Message key, but it is not restricted to that feature. This key
appears with the context-sensitive softkeys. In order to access voice mail without a
message waiting, Nortel Networks recommends assigning Message to Key 1 and
Autodial to the message key (Key 17.) The Autodial key should be programmed with
the voice mail system DN.
Table 13
M3905 keys
Key
Description
Summary of Contents for Meridian M3900
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