Norsup 7028005 Original Manual Download Page 9

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Alterations which serve the technological progress as well as errors excepted!

ORIGINAL MANUAL

NORSUP

WWW.NORSUP.EU

Alterations which serve the technological progress as well as errors excepted!

CONTROLLER & LOW SALT ELECTROLYSE UNIT TYPE NORSUPONE

C.4.3 TO VIEW THE REGIONS WHERE THE ALARMS

TRIGGERED

The installer can find the regions where the alarms

triggered by taping on the map option given at the

right top of the alarms screen.

C.4.4 RESOLVED ALARMS

Once the issue in the alarm has been resolved, the

installer can move it into resolved option.

To put the alarms under resolved option:

• Swipe right the alarms that you want to resolve

• Resolved option will be shown at the left side of the

respective alarm

• A pop-up window asking the issue resolved will be

displayed, tap on the Resolved option

Fig. 42: Shows the process of resolving alarms

C.5 CUSTOMER LOGIN

Customer can login to this application by using his

username and password. (To invite customers, refer B.4)

C.3.2 TO VIEW THE CONTROLLER DETAILS (DEVICES

AND SENSORS UNDER THE CONTROLLER)

The details of controller like whether it is on or off, the

sensors and devices under it, it’s Speed range, alarms

etc. will be displayed when you tap on the controller.

To view the controller details:

• Select the customer whose controller details you

would like to view

• Choose the controller you want to see

• The sensors and devices added under the controller

will be displayed

Fig. 36: Shows the steps to view the devices and

sensors under a customer

C.4 CRITICAL ALARMS

If the devices show any abnormality in its functioning

it shows as alarm list. To view the alarm details, tap on

the E.g. If the pump is overheating, an alarm

notification will be sent to the installer along with the

problem details, device info and customer name.

The installer can go to the dashboard and tap on the

alarms to get more details.

The installer can follow the given steps:

• Go to the dashboard

• Tap on the Alarm option, alarm list will be displayed

• Tap on the alarm to view the alarm detail

Fig. 37: Shows the Alarm list

C.4.1 TO VIEW THE CUSTOMER CONTACT DETAIL

The installer can view the contact of the customer by

the tapping on the respective alarm.

Fig. 38: Shows the customer contact details

C.4.2 TO FILTER THE ALARM LIST

The installer can filter the alarms on the basis of its

emergency. The installer can filter as All, Critical, Major,

Minor and Info alarms.

Fig. 39: Shows the Filter icon and the alarm filtering options

Fig. 40: Shows the

map icon and the

selection of Device

Fig. 41: Shows the

Alarms selecting

procedure

Fig. 43: Shows the

login page of the

customer

Summary of Contents for 7028005

Page 1: ...CONTROLLER LOW SALT ELECTROLYSE UNIT TYPE NORSUPONE ORIGINAL MANUAL Item nr 7028001 7028005 ...

Page 2: ...ms of use 53 F 7 1 Object 53 F 7 2 The instructions 53 F 7 3 Updates 54 F 7 4 Sensors 54 F 7 5 Garanties 54 F 7 6 Nomadic mode 54 F 7 7 Intellectual property 54 F 7 7 Personal data 54 F 7 8 Archiving proof 54 F 7 9 User acceptance 55 F 7 10 Litigation 55 A HARDWARE INFORMATION 4 1 GENERAL INFORMATION 4 A 1 1 Overview 4 A 1 2 Warnings 4 2 INSTALLATION 5 A 2 1 Description 5 A 2 2 Control box 5 A 2 3...

Page 3: ...an equipotential bonding to the hydraulic circuit before filtration in series with the earth intended for the devices If in doubt contact your service representative or your licensed electrician The mobile application of NorsupOne will enable the installer and the customer to control devices and sensors using IoT Flowers via IoT Flowers cloud service and the web application enables the installer t...

Page 4: ...ting process Fig 8 Shows the Back arrow A 2 4 4 CONNECTION OF VARIABLE SPEED PUMP The ports 13 to 15 of controller refer figure 10 corresponds to speed 1 2 and 3 of variable speed pump and must be linked to the relay box to any of the 8 ports the power wire which is port 16 Fig 9 Connecting wires of Variable speed pump Fig 10 Variable speed pump connection to relay board Bridge the red on the 3 NC...

Page 5: ...n in the below diagram A 2 4 6 CONNECTION OF POOL LAMP Connect two cables of light into NO and COM ports of relay box as shown in the image below And connect the corresponding communication cable from relay box to control box port number 12 Fig 14 Connection of Pool Lamp to the Relay box A 2 5 CONNECTING CONTROL BOX AND RELAY BOX Fig 15 Connection between Control box and Relay box Fig 16 Control b...

Page 6: ...roup and staff has authority to invite the Installer and the Supplier Installer is the person who invites the Customer B 1 TO INVITE STAFF The Megagroup admin can invite the Staff Click on the Customer option choose Staffs Click on Invite Staff and enter the staff s email address Click on Invite B 2 TO INVITE INSTALLER The installers will be added in the AX and all the installers have an AX id The...

Page 7: ...invite the customer by entering their email id on the respective field Installer can use both mobile and web application to invite the customers B 3 TO INVITE SUPPLIER The staff can invite the supplier by entering their email id and shop id on the respective field Fig 25 Shows the Supplier option Fig 28 Shows the steps of inviting a customer Fig 26 Shows the Invite Supplier option Fig 29 Shows the...

Page 8: ...st of customers will be shown On tapping the customer name the details of the controllers products etc added under the customer will be displayed Fig 34 Shows the customer list and page come under a customer C 3 1 TO ADD CONTROLLERS UNDER A CUSTOMER IN INSTALLER LOGIN The installer can add controllers and products under a specific customer To add controller or products Select the customer under wh...

Page 9: ... will be displayed when you tap on the controller To view the controller details Select the customer whose controller details you would like to view Choose the controller you want to see The sensors and devices added under the controller will be displayed Fig 36 Shows the steps to view the devices and sensors under a customer C 4 CRITICAL ALARMS If the devices show any abnormality in its functioni...

Page 10: ...riable speed pump and Salt Chlorinator are the available devices Customer can add the devices by following the given steps Choose Smart Pool from the navigation drawer new page will be opened Tap on the add icon two options Devices and Sensors will be shown Choose Devices option list of devices will be displayed select the one that you would like to add C 7 1 TO ADD SMART LIGHT Tap on the add icon...

Page 11: ...devices option Connect variable speed pump to port 13 C 7 6 CONTROLLING THE VARIABLE SPEED PUMP Fig 59 Shows the controlling options of Variable Speed Pump C 7 7 TO ADD SALT CHLORINATOR You can follow the same procedure as in smart light Refer C 7 1 to add Salt Chlorinator Choose Salt Chlorinator after taping on the devices option Connect Salt Chlorinator to port 17 The salt chlorinator should be ...

Page 12: ...The customer can add sensors under a controller Temperature sensor PH electrode ORP sensor and EC electrode are the available sensors To add sensors follow the given steps Choose Smart Pool from the navigation drawer new page will be opened Tap on the add icon two options Devices and Sensors will be shown Choose Sensors option list of devices will be displayed select the one that you would like to...

Page 13: ...Fi SSID and Password swimo000 then tap on Reset option at the bottom Restart the controller power off and power on then tap on next option Connect your phone with home Wi Fi network then tap next Refer steps in C 3 1 TO ADD CONTROLLERS UNDER A CUSTOMER C 7 11 TO ADD PH ELECTRODE Follow the same steps as in adding temperature sensor Refer C 7 10 Choose pH electrode option from the sensors list Conn...

Page 14: ...ge will be opened Fig 76 shows sign in option D 3 1 ADD DEVICE PURCHASE ORDER Staff creates new purchase order based on the requirement from the installer To add order Click on Device purchase order at the bottom left of the page the list will be displayed Click on add device purchase order On the top right of the screen New box will be opened asking the details like select supplier item number qu...

Page 15: ...upplier will send the product after sticking the QR code on the items D 4 2 DOWNLOAD EXCEL TEMPLATE Select the Purchase Order Number Click on Download Excel Template option Enter the Serial number on the given field Save it Click on Import from Excel option select the file The serial number will be displayed on the list Fig 92 Shows the Device Purchase Order option and purchase order number Fig 93...

Page 16: ...he update is successful Device updated success fully message will be shown at the top of the page The bill will be added and on clicking the eye icon Warranty details will be displayed Fig 100 shows the device option Fig 101 shows the device list and the eye icon Fig 102 shows the details of order and add bill option Fig 103 showschoosefileoptionandupdatedeviceoption Fig 104 shows the Updation suc...

Page 17: ...ASHBOARD On the dashboard the staff can view all the details come under him Fig 107 Shows the details in the Dashboard E 3 2 TO ADD PRODUCTS Only the Staff can add products and all the products will be automatically fetched from the AX system NS All the products will be automatically fetched from the AX system From Home page click on Products Click Add Product button Enter the details in Add Produ...

Page 18: ...he home page click on drop down arrow given near to the customer option Choose the Staff option staff list will be displayed Fig 123 Shows the Customers option Fig 124 Shows the Staff option Fig 125 Shows the Staff list E 3 8 TO VIEW THE SUBSCRIPTION From Home page click on Subscriptions The Subscription list will be displayed Fig 126 Shows the Subscription option Fig 127 Shows the Subscription li...

Page 19: ...t the right top of the list Add Device Purchase Order option has been given click on that Enter the details on the given field Click on Send option Fig 139 Shows the Device Purchase order option Fig 140 Shows the Add Device Purchase order option Fig 141 Shows the field to enter the details and the Send option Fig 142 Shows the Device option Fig 143 Shows the Device list E 4 INSTALLER LOGIN The ins...

Page 20: ...S FROM CUSTOMERS Click on the Purchase order option Choose Orders from Customers Fig 153 Shows the Purchase Order option Fig 154 Shows the Orders from customers option Fig 155 Shows the Orders from customers E 4 6 2 ORDERS TO CUSTOMERS Click on the Purchase order option Choose Orders to customers Fig 156 Shows the Purchase Order option Fig 157 Shows the Orders to Megagroup option Fig 158 Shows the...

Page 21: ...1 CUSTOMER DASHBOARD Customer can view the order details on the dashboard Fig 169 Shows the dashboard option Fig 170 Shows the dashboard E 5 2 TO VIEW POOLS LIST From the home page click on the Pools option the pools list will be displayed Fig 171 Shows the Pools option Fig 172 Shows the Pools list E 5 3 TO ADD POOL From the home page click on the Pools option Click on Add pool option at the top r...

Page 22: ...ows the confirmation message E 5 4 TO ADD SUBSCRIPTION Once the pool has been added the customer can add the subscription for the pool From the home page click on the Subscription option Click on the Add subscription option at the right top of the page Enter the subscription details On Choosing the End Month a Subscription table will be displayed with Products Details From the Subscription table c...

Page 23: ...ck on the Subscription option Delete icon has given with every subscription click on that subscription will be cancelled Fig 199 Shows the Subscription option Fig 200 Shows the Delete icon E 5 5 TO SHOP From the home page click on the Shop option Product list will be displayed Click on Add to cart option Click on View in cart option product image and price will be shown Click on Proceed to checkou...

Page 24: ...r Password Need to set a password before login in through App E 6 1 TO ADD POOL Log into the application and go to the navigation drawer Tap on the Store option pool subscription shop and orders will be displayed Tap on the Pools option on the dashboard Tap on the add icon at the right bottom of the screen Enter the pool details and tap on Done the pool will be added Fig 213 Shows the mobile app l...

Page 25: ...D SUBSCRIPTION Tap on the Subscriptions option on the dashboard Tap on the add icon at the right bottom of the screen Enter the subscription details and tap on ADD the subscription will be added Fig 226 Shows the Subscription option Fig 227 Shows the Add icon Fig 228 Shows the field to enter the details and the Add option E 6 5 TO EDIT SUBSCRIPTION Tap on the Subscriptions option on the dashboard ...

Page 26: ...Fig 234 Shows the Subscription option Fig 235 Shows the Subscription list Fig 236 Shows the Unsubscribe option E 6 7 TO SHOP Choose Shop from the dashboard the chemical list will be displayed choose the chemical Tap on the Checkout option Confirmation pop up will be displayed choose Checkout Select the shipping address Confirm shipping by tap on the Checkout option Select the payment mode and tap ...

Page 27: ...re you have a temperature sensor connected to the hydraulic circuit and that your PH and RX calibrations are correct If you have any disturbances that are not reported here contact your customer service who will be able to advise you F 6 5 LEDS MOTHER BOARD SWITCH OFF In the event of an overvoltage the 2 Ampere PF1 protection fuse ensures the durability of the motherboard In the event that the car...

Page 28: ...hin 48 hours of a new circuit Any movement by the supplier or its distributor to make the replacement will be billed at the hourly rate in effect on the day of the intervention Any failure occurring on a circuit for whatever reason cannot claim any compensation If necessary the supplier can send a replacement circuit on simple request to save time and notify of its warranty later on simple written...

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