Norsup 7028005 Original Manual Download Page 27

52

53

Alterations which serve the technological progress as well as errors excepted!

 

ORIGINAL MANUAL 

NORSUP

WWW.NORSUP.EU 

Alterations which serve the technological progress as well as errors excepted!

CONTROLLER & LOW SALT ELECTROLYSE UNIT TYPE NORSUPONE

CONTROLLER & LOW SALT ELECTROLYSE UNIT TYPE NORSUPONE

EN

F. MAINTENANCE

F.1  MAINTENANCE OF THE HYDRAULIC CIRCUIT

Monitor the state of the pre-filter in the analysis 

chamber to maintain a constant flow in the chamber.

F.2  PROBE MAINTENANCE

Each year, clean and calibrate the probes, bathing 

them in a solution provided for this purpose, taking 

care not to damage the electrodes’ bulbs. If you must 

store them, always leave the bulbs in a storage liquid or, 

if necessary, in water. 

 

F.3  LIFESPAN OF THE PROBE

The PH probe is the most fragile. If you have to report 

professionally, we advise you to change this probe 

every year, and at the latest within 36 months after its 

commissioning. The known drift of the PH probes is 0.1 

pts of PH per year. The RX probe (orp / redox) has a 

lifespan of 24 to 36 months; its drift is 54 mv / year. 

conductivity and temperature probes have a lifespan of 

more than 5 years.

For the PH and RX probes, the KCL gel crystallizes at 0 ° 

C and makes the probes definitively unfit for their 

functions. Also, the wintering of the probes may be 

necessary if they are not in a place protected from frost 

during the winter.

F.4  MAINTENANCE OF OTHER PROBES

Overall, periodically check the probes, clean them if 

deposits are not formed. The deposit case is recurring 

with salt electrolysis. Limestone and impurities are also 

a cause of sensor malfunctions.

F.5  SPECIAL CASES

Analog sensors generally respond to leakage and 

circulating currents in the pools. If you see 

heterogeneous probe readings, check that you have a 

“ground pool” connected before the filtration pump 

and that it is well connected with the common ground 

to avoid any interference of the equipotentiality of the 

circuit. If your PH probe drops for no apparent reason, 

check your TAC with a test strip and immediately stop 

the treatment equipment.

The TAC, and in all cases the mineral balance of a basin 

must be maintained to allow a reading of the ionic 

exchanges.Do not hesitate to seek advice from a 

professional who can guide you.

F.6  TROUBLESHOOTING GUIDE

F.6.1 CALIBRATION

After any calibration, check with your buffer baths 

that your probes are correctly calibrated by letting 

them bathe for 5 minutes in each bath and by rinsing 

them between each bath to avoid contaminating the 

buffer baths.

F.6.2  FLOW DETECTION

The flow is a sign that the circuit is working. If the 

controller does not receive the correct information, it 

will fail the processing system. When you receive a 

debit alert, first check: - the state of the filter - the 

tightness of the circuit - the water level - if a valve is 

closed after washing etc, so that the system returns to 

normal operation. 

 

F.6.3  TANK LEVEL

The system calculates the consumption of the cans. 

Without end of container detector (optional), this 

calculation system is reliable if: - the power of ml / min 

of the dosing pump has been correctly indicated - if 

the suction rod has been correctly primed - if the 

suction rod is still primed. - when the container was 

changed, the volume of the container was updated.

If you have the impression that your set point has not 

been reached, or that the level of the container does 

not correspond to reality, check the previous points.

F.6.4 SMART MODE

Your controller offers a smart mode for each device. 

Overall, it will gradually define the ideal operation for 

your basin. (machine learning)

If you find that this mode is not optimized, check the 

general settings: - pool volume - type of pool - basin 

situation Then check that the flow rate in m3 / h of 

your filtration pump corresponds to reality. Finally 

make sure you have a temperature sensor connected 

to the hydraulic circuit and that your PH and RX 

calibrations are correct.

If you have any disturbances that are not reported 

here, contact your customer service who will be able 

to advise you. 

 

F.6.5  LEDS MOTHER BOARD SWITCH OFF

In the event of an overvoltage, the 2 Ampere PF1 

protection fuse ensures the durability of the 

motherboard. In the event that the card LEDs remain 

off after 10 seconds, check the condition of the fuse.

F.6.6  RESET WIFI

You change your WIFI password, internet boxing or 

simply you have entered a wrong password (led D2 

flashes quickly). Click for 12 seconds on the R-WIFI 

push button (S1) and follow the WIFI procedure.

F.6.7  CUSTOMER SERVICE

If you are having difficulty or simply cannot find the 

answer to your need in this document, please do not 

hesitate to contact your customer service.

F.7  TERMS OF USE

These conditions are concluded on the one hand 

between the distributor of the service or product, 

hereinafter referred to as the supplier and on the 

other hand, between any natural or legal person who 

uses a controller, hereinafter referred to as the user. 

The supplier provides a product or service specializing 

in machine intelligence, and to do this, offers home 

automation controllers, together with sensors and 

actuators.

F.7.1 OBJECT

These conditions of use have been established to give 

the user all the means to understand the limits of use 

of our controllers, and the duties and obligations of 

the parties. The supplier reserves the right to be able 

to modify these conditions of use at any time. 

Characteristics of the services offered: We offer 

controllers with sensors to facilitate the management 

of water, air and soil, by operating equipment. Their 

roles are to achieve user defined guidelines. 

 

F.7.2  THE INSTRUCTIONS

Regarding water quality, the instructions aimed at 

maintaining the balance of water and its quality, 

according to the defined objective, must be chosen 

with care. Thus, PH management, if it is regulated by 

our controllers, must always be within the margin 

acceptable by the standards in force in the user 

sector. For the swimming pool, we accept a PH of 6.8 

to 7.7. It is therefore unwise to target a setpoint below 

or above these values. However, our controllers being 

intended for swimming pools as well as for the 

management of water for the cultivation of 

cyanobacteria or plants, we leave it to the user to 

choose the instructions for each equipment. By 

accepting the conditions of use of our controllers, the 

user refuses to initiate any procedure against the 

supplier’s company concerning a set value which 

would not be adapted to the user’s environment and 

which would have caused material or bodily damage. 

As such, adjusting the value of a probe by increasing 

or decreasing its value virtually also involves 

managing the setpoint by increasing or decreasing 

the original value and cannot bind the supplier in the 

event of an error in handling or choice setpoint.

The supplier’s controllers are generally delivered 

uncalibrated or with basic factory calibration. As such, 

when installing a new probe, the user must calibrate 

the probe with quality buffer baths and check the 

calibration afterwards using a second control system. 

values of the probe (photometry, strip) to ensure that 

the probe is correctly calibrated to control an auto-

mation. Some automations can jeopardize the user’s 

objective if the probes are not correctly calibrated. As 

the supplier’s controllers offer a very wide range of 

possibilities, the supplier cannot be held responsible 

for any failure on the part of an uninformed user.

The supplier’s distributors offer maintenance services 

for users who do not have the technical skills or the 

desire to manage a home automation controller.

E.6.8 ORDERS

•  Tap on the order option from the store dashboard list of 

orders will be displayed.

•  Choose an order to view the order details

Fig. 244:

Shows the  

order option

Fig. 245:

Shows the  

order list

Fig. 246:

Shows the  

order details

Summary of Contents for 7028005

Page 1: ...CONTROLLER LOW SALT ELECTROLYSE UNIT TYPE NORSUPONE ORIGINAL MANUAL Item nr 7028001 7028005 ...

Page 2: ...ms of use 53 F 7 1 Object 53 F 7 2 The instructions 53 F 7 3 Updates 54 F 7 4 Sensors 54 F 7 5 Garanties 54 F 7 6 Nomadic mode 54 F 7 7 Intellectual property 54 F 7 7 Personal data 54 F 7 8 Archiving proof 54 F 7 9 User acceptance 55 F 7 10 Litigation 55 A HARDWARE INFORMATION 4 1 GENERAL INFORMATION 4 A 1 1 Overview 4 A 1 2 Warnings 4 2 INSTALLATION 5 A 2 1 Description 5 A 2 2 Control box 5 A 2 3...

Page 3: ...an equipotential bonding to the hydraulic circuit before filtration in series with the earth intended for the devices If in doubt contact your service representative or your licensed electrician The mobile application of NorsupOne will enable the installer and the customer to control devices and sensors using IoT Flowers via IoT Flowers cloud service and the web application enables the installer t...

Page 4: ...ting process Fig 8 Shows the Back arrow A 2 4 4 CONNECTION OF VARIABLE SPEED PUMP The ports 13 to 15 of controller refer figure 10 corresponds to speed 1 2 and 3 of variable speed pump and must be linked to the relay box to any of the 8 ports the power wire which is port 16 Fig 9 Connecting wires of Variable speed pump Fig 10 Variable speed pump connection to relay board Bridge the red on the 3 NC...

Page 5: ...n in the below diagram A 2 4 6 CONNECTION OF POOL LAMP Connect two cables of light into NO and COM ports of relay box as shown in the image below And connect the corresponding communication cable from relay box to control box port number 12 Fig 14 Connection of Pool Lamp to the Relay box A 2 5 CONNECTING CONTROL BOX AND RELAY BOX Fig 15 Connection between Control box and Relay box Fig 16 Control b...

Page 6: ...roup and staff has authority to invite the Installer and the Supplier Installer is the person who invites the Customer B 1 TO INVITE STAFF The Megagroup admin can invite the Staff Click on the Customer option choose Staffs Click on Invite Staff and enter the staff s email address Click on Invite B 2 TO INVITE INSTALLER The installers will be added in the AX and all the installers have an AX id The...

Page 7: ...invite the customer by entering their email id on the respective field Installer can use both mobile and web application to invite the customers B 3 TO INVITE SUPPLIER The staff can invite the supplier by entering their email id and shop id on the respective field Fig 25 Shows the Supplier option Fig 28 Shows the steps of inviting a customer Fig 26 Shows the Invite Supplier option Fig 29 Shows the...

Page 8: ...st of customers will be shown On tapping the customer name the details of the controllers products etc added under the customer will be displayed Fig 34 Shows the customer list and page come under a customer C 3 1 TO ADD CONTROLLERS UNDER A CUSTOMER IN INSTALLER LOGIN The installer can add controllers and products under a specific customer To add controller or products Select the customer under wh...

Page 9: ... will be displayed when you tap on the controller To view the controller details Select the customer whose controller details you would like to view Choose the controller you want to see The sensors and devices added under the controller will be displayed Fig 36 Shows the steps to view the devices and sensors under a customer C 4 CRITICAL ALARMS If the devices show any abnormality in its functioni...

Page 10: ...riable speed pump and Salt Chlorinator are the available devices Customer can add the devices by following the given steps Choose Smart Pool from the navigation drawer new page will be opened Tap on the add icon two options Devices and Sensors will be shown Choose Devices option list of devices will be displayed select the one that you would like to add C 7 1 TO ADD SMART LIGHT Tap on the add icon...

Page 11: ...devices option Connect variable speed pump to port 13 C 7 6 CONTROLLING THE VARIABLE SPEED PUMP Fig 59 Shows the controlling options of Variable Speed Pump C 7 7 TO ADD SALT CHLORINATOR You can follow the same procedure as in smart light Refer C 7 1 to add Salt Chlorinator Choose Salt Chlorinator after taping on the devices option Connect Salt Chlorinator to port 17 The salt chlorinator should be ...

Page 12: ...The customer can add sensors under a controller Temperature sensor PH electrode ORP sensor and EC electrode are the available sensors To add sensors follow the given steps Choose Smart Pool from the navigation drawer new page will be opened Tap on the add icon two options Devices and Sensors will be shown Choose Sensors option list of devices will be displayed select the one that you would like to...

Page 13: ...Fi SSID and Password swimo000 then tap on Reset option at the bottom Restart the controller power off and power on then tap on next option Connect your phone with home Wi Fi network then tap next Refer steps in C 3 1 TO ADD CONTROLLERS UNDER A CUSTOMER C 7 11 TO ADD PH ELECTRODE Follow the same steps as in adding temperature sensor Refer C 7 10 Choose pH electrode option from the sensors list Conn...

Page 14: ...ge will be opened Fig 76 shows sign in option D 3 1 ADD DEVICE PURCHASE ORDER Staff creates new purchase order based on the requirement from the installer To add order Click on Device purchase order at the bottom left of the page the list will be displayed Click on add device purchase order On the top right of the screen New box will be opened asking the details like select supplier item number qu...

Page 15: ...upplier will send the product after sticking the QR code on the items D 4 2 DOWNLOAD EXCEL TEMPLATE Select the Purchase Order Number Click on Download Excel Template option Enter the Serial number on the given field Save it Click on Import from Excel option select the file The serial number will be displayed on the list Fig 92 Shows the Device Purchase Order option and purchase order number Fig 93...

Page 16: ...he update is successful Device updated success fully message will be shown at the top of the page The bill will be added and on clicking the eye icon Warranty details will be displayed Fig 100 shows the device option Fig 101 shows the device list and the eye icon Fig 102 shows the details of order and add bill option Fig 103 showschoosefileoptionandupdatedeviceoption Fig 104 shows the Updation suc...

Page 17: ...ASHBOARD On the dashboard the staff can view all the details come under him Fig 107 Shows the details in the Dashboard E 3 2 TO ADD PRODUCTS Only the Staff can add products and all the products will be automatically fetched from the AX system NS All the products will be automatically fetched from the AX system From Home page click on Products Click Add Product button Enter the details in Add Produ...

Page 18: ...he home page click on drop down arrow given near to the customer option Choose the Staff option staff list will be displayed Fig 123 Shows the Customers option Fig 124 Shows the Staff option Fig 125 Shows the Staff list E 3 8 TO VIEW THE SUBSCRIPTION From Home page click on Subscriptions The Subscription list will be displayed Fig 126 Shows the Subscription option Fig 127 Shows the Subscription li...

Page 19: ...t the right top of the list Add Device Purchase Order option has been given click on that Enter the details on the given field Click on Send option Fig 139 Shows the Device Purchase order option Fig 140 Shows the Add Device Purchase order option Fig 141 Shows the field to enter the details and the Send option Fig 142 Shows the Device option Fig 143 Shows the Device list E 4 INSTALLER LOGIN The ins...

Page 20: ...S FROM CUSTOMERS Click on the Purchase order option Choose Orders from Customers Fig 153 Shows the Purchase Order option Fig 154 Shows the Orders from customers option Fig 155 Shows the Orders from customers E 4 6 2 ORDERS TO CUSTOMERS Click on the Purchase order option Choose Orders to customers Fig 156 Shows the Purchase Order option Fig 157 Shows the Orders to Megagroup option Fig 158 Shows the...

Page 21: ...1 CUSTOMER DASHBOARD Customer can view the order details on the dashboard Fig 169 Shows the dashboard option Fig 170 Shows the dashboard E 5 2 TO VIEW POOLS LIST From the home page click on the Pools option the pools list will be displayed Fig 171 Shows the Pools option Fig 172 Shows the Pools list E 5 3 TO ADD POOL From the home page click on the Pools option Click on Add pool option at the top r...

Page 22: ...ows the confirmation message E 5 4 TO ADD SUBSCRIPTION Once the pool has been added the customer can add the subscription for the pool From the home page click on the Subscription option Click on the Add subscription option at the right top of the page Enter the subscription details On Choosing the End Month a Subscription table will be displayed with Products Details From the Subscription table c...

Page 23: ...ck on the Subscription option Delete icon has given with every subscription click on that subscription will be cancelled Fig 199 Shows the Subscription option Fig 200 Shows the Delete icon E 5 5 TO SHOP From the home page click on the Shop option Product list will be displayed Click on Add to cart option Click on View in cart option product image and price will be shown Click on Proceed to checkou...

Page 24: ...r Password Need to set a password before login in through App E 6 1 TO ADD POOL Log into the application and go to the navigation drawer Tap on the Store option pool subscription shop and orders will be displayed Tap on the Pools option on the dashboard Tap on the add icon at the right bottom of the screen Enter the pool details and tap on Done the pool will be added Fig 213 Shows the mobile app l...

Page 25: ...D SUBSCRIPTION Tap on the Subscriptions option on the dashboard Tap on the add icon at the right bottom of the screen Enter the subscription details and tap on ADD the subscription will be added Fig 226 Shows the Subscription option Fig 227 Shows the Add icon Fig 228 Shows the field to enter the details and the Add option E 6 5 TO EDIT SUBSCRIPTION Tap on the Subscriptions option on the dashboard ...

Page 26: ...Fig 234 Shows the Subscription option Fig 235 Shows the Subscription list Fig 236 Shows the Unsubscribe option E 6 7 TO SHOP Choose Shop from the dashboard the chemical list will be displayed choose the chemical Tap on the Checkout option Confirmation pop up will be displayed choose Checkout Select the shipping address Confirm shipping by tap on the Checkout option Select the payment mode and tap ...

Page 27: ...re you have a temperature sensor connected to the hydraulic circuit and that your PH and RX calibrations are correct If you have any disturbances that are not reported here contact your customer service who will be able to advise you F 6 5 LEDS MOTHER BOARD SWITCH OFF In the event of an overvoltage the 2 Ampere PF1 protection fuse ensures the durability of the motherboard In the event that the car...

Page 28: ...hin 48 hours of a new circuit Any movement by the supplier or its distributor to make the replacement will be billed at the hourly rate in effect on the day of the intervention Any failure occurring on a circuit for whatever reason cannot claim any compensation If necessary the supplier can send a replacement circuit on simple request to save time and notify of its warranty later on simple written...

Page 29: ...Powered by Norsup installer brochure 2019 2020 v2 ...

Reviews: