7. Solve problems by yourself
Fault
Meaning
Remedy
Hot water or
steam supply not possible
Milk frother (picture 11) is
blocked
➔
Please, clean milk frother
thoroughly and dismantle
completely (picture 1/R
and 11)
System might be calcified
➔
Please carry out high-dosage
descaling (point 5.5.)
To little milk froth or liquid
froth
Inappropriate milk
➔
Use cold milk
Milk frother (picture 11) is
blocked
➔
Please, clean milk frother
thoroughly and dismantle
completely (picture 1/R
and 11)
System might be calcified
➔
Please carry out high-dosage
descaling (point 5.5.)
Coffee is dripping only
Grinding degree is too fine
➔
Set grinding degree coarser
(point 4.6.)
Powder coffee is too fine
➔
Use coarser coffee powder
System might be calcified
➔
Please carry out high-dosage
descaling (point 5.5.)
Coffee has no froth
Inappropriate coffee type
➔
Change type of coffee
Beans are not freshly roasted
anymore
➔
Use fresh beans
Loud noise in grinder
Grinding degree is not
matched with
coffee beans
➔
Optimise grinding degree
Foreign objects in the grinder
i.e. stones
➔
Ring service hotline, powder
coffee can still be prepared
Display shows Fault 8
Service-Tel
Ring service phone
➔
Switch of machine and turn
in on again. In case the error
message occurs again, ring
the service hotline under
0911-25266390.
If you cannot solve a fault or a failure or a error message by yourself, it is crucial that you ring our service
hotline: 0911-25266390.
If the system notices faults, the display shows the error message.
Warning: Note down the error message. Switch off the device and unplug it. Then, ring 0911-25266390
and name your design, serial number (see type label picture 1/S) and the error number. Our customer
service will discuss further steps with you.
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7. Solve problems by yourself
