6
Version date: March 27
th
2018
30
Operator Manual
NA 3338 Rapid Combi APM
The ice cream is too
soft (not caused by
excessive sales).
Not much air in the ice
cream (not caused by
few sales over a long
period).
See paragraph 6.2.3
‘What should I do in case
of rasping, popping or if
the machine displays LO’.
The machine is
vibrating abnormally.
The power supply is
disrupted or drive
belt(s) is (are) faulty.
Please contact the dealer.
Ice cream is leaking
through behind the
combi head.
The components have
not been fitted
correctly (cap nuts are
loose).
Fit the components
properly. Check whether
the nozzle and nozzle tube
are clean.
Gasket is worn.
Check and replace if
necessary.
Milkshake is not being
mixed.
The black plug is
mounted in the wrong
way.
Check the plug.
Feel the casing of the
motor to check if the
motor is running.
The fuse of the
milkshake motor is
broken.
Please contact the dealer.
Sirup pumps are not
running.
Broken fuse, broken
wiring or other defect.
Please contact the dealer.
The green ‘STANDBY’
light does not light up
after pasteurising.
The display should
show
after pasteurising.
Mix tank agitator not
working (error
meassage EO5).
Check whether agitator is
running (it should run on
every 3-to-4 minutes).
If not, please contact the
dealer.
Mix tank lid does not
close properly (heat
loss) (error meassage
EO5).
Fit mix tank lid properly.
The ‘OFF’ light is lit.
There was a power
failure that turned off
the whole machine.
Check wether the ice mix
is bad.
If so, empty the machine
completly and clean and
disinfect the whole
machine.
If not, pasteurise the
machine before use.
Problem
Cause
Remedy