CLEANING
Separate all parts.
Hand-Washing
Wash containers, lids, and blade assembly
in warm, soapy water. Use a dishwashing
utensil with handle to avoid direct contact
with the blades. Exercise care when handling
the blade assembly as the blades are sharp.
Thoroughly rinse and air-dry all parts.
Dishwasher
The pitcher, lid, and Stacked Blade
Assembly are dishwasher safe. It is
recommended that the lid and Stacked
Blade Assembly be placed on the top rack
of the dishwasher. Ensure the Stacked
Blade Assembly is removed from the
pitcher before placing in the dishwasher.
Exercise care when handling Stacked Blade
Assembly.
Motor Base
Turn off the unit and unplug the motor
base before cleaning. Wipe motor base
with a clean, damp cloth.
Clean the touchscreen with a soft cloth,
such as microfiber, to prevent scratching.
To remove residue from the touchscreen,
you may use an all-purpose cleaner.
Never spray the base or touchscreen with
water or other liquids.
DO NOT
use abrasive cloths/pads/brushes
to clean the base or touchscreen, as this
can dull or scratch the surface.
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CARE & MAINTENANCE
STORING
Store your unit upright with the Stacked
Blade Assembly inside the pitcher and the lid
secured on top.
DO NOT
stack items on top of the unit. Store
any remaining attachments alongside the
unit or in a cabinet where they will not be
damaged or create a hazard.
RESETTING THE MOTOR THERMOSTAT
This unit features a unique safety system
that prevents damage to the motor and
drive system should you inadvertently
overload it. If the unit is overloaded, the
motor will be temporarily disabled. Should
this occur, follow the reset procedure
below.
1
Unplug the unit from the electrical outlet.
2
Allow the unit to cool for approximately
15 minutes.
3
Remove the blade assembly from the
container. Empty the container and
ensure no ingredients are jamming the
blade assembly.
4
Re-install the pitcher onto the base and
plug the unit into the electrical outlet.
5
Once the unit has been reset, you may
resume using it, making sure
IMPORTANT:
Ensure that maximum
capacities are not exceeded. This is the
most typical cause of appliance overload.
If your unit needs servicing, call Customer
Service at 1-877-646-5288. So we may
better assist you, please register your
product online at
registeryourninja.com
and
have the product on hand when you call.
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, unplug unit
before troubleshooting�
Motor does not start or Stacked Blade Assembly does not rotate�
• Make sure the pitcher is securely placed on motor base.
• Make sure the lid is securely on the pitcher in the correct position (arrows aligned).
• If the unit is turned off, press the Power button to turn on.
• Check that the plug is securely inserted into the electrical outlet.
• Check the fuse or circuit breaker.
• Make sure the unit is not overloaded. If it is overloaded, it will stop and the Power light
will flash. Unplug and wait approximately 15 minutes before using again.
• If the unit has overheated, unplug and wait approximately 15 minutes before using again
Food is chopped too fine or is too watery�
• The food has been over-processed. Try using the PULSE button for more
controlled processing.
Food collects on lid or sides of pitcher�
• The mixture is too thick. Add more liquid.
You cannot create snow from ice�
•
DO NOT
use ice that has been sitting out or has started to melt. Use ice straight
from the freezer.
• Start with a few pulses and then use a continuous blending cycle.
You get an “--” message�
• Your Ninja® Pro Touch™ Blender is able to switch between AUTO-iQ® and MANUAL
modes. You may be trying to use a program that is not available for use with
the mode you have selected. Only those programs available for each mode will
illuminate.
Unable to access Manual programs�
• The unit will automatically default to AUTO-iQ mode. To switch from AUTO-iQ
to MANUAL mode, press the Mode button once to switch it from AUTO-iQ to
MANUAL. Once pressed, MANUAL will illuminate and the PULSE, LOW, and HIGH
settings will be ready for use.
• To return the unit to AUTO-iQ mode, simply press the Mode button again.
