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NiceUC NC-AD300E, User Manual

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NC-AD300E Manual

- 2 -

Foreword

The purpose of this manual is to supply operating, set up and configure with the

information needed to properly and quickly set up and configure the NiceUC's PBX

NC-AD300E .

We had made every effort to ensure that the information in this manual is accurate

and adequate.

If you use this manual when you encounter any problems and have any good

suggestions , please contact us:

ShenZhen NiceUC communication Tech Co., Ltd

Room 1401, YiZhe Building, YuQuan Rd, NanShan District,

ShenZhen City, GuangDong , China

Tel:86-755-26722761

Fax:86-755-26526970

Email:

[email protected]

[email protected]

Website:

http://www.nicecomm.com.cn

http://www.niceuc.com

Summary of Contents for NC-AD300E

Page 1: ...NC AD300E PbX User Manual...

Page 2: ...ure that the information in this manual is accurate and adequate If you use this manual when you encounter any problems and have any good suggestions please contact us ShenZhen NiceUC communication Te...

Page 3: ...4 1 Terminal connection 14 4 2 Command States 15 4 2 1 Boot states 15 4 2 2 Runing state 15 4 2 3 from the boot state to running state 15 4 3 Startup Parameters 15 4 3 1 Check boot parameters 15 4 3...

Page 4: ...r line Number Configuration 44 5 3 5 User Password Configuration 44 5 3 6 Call permissions 44 5 3 7 Hot number 45 5 3 8 Call Forward Settings 45 5 3 9 Do Not Disturb Setting 45 5 3 10 Number Convert 4...

Page 5: ...nd IP network Multi router inter office management Intelligent router distribute and telephone traffic sharing CDR output support TCP or UDP Grouping switching management have PBX function like Pre re...

Page 6: ...escription Interface to the back of the device The The The The back back back back of of of of 300E 300E 300E 300E as as as as shown shown shown shown Power 220V AC PCM interface provide the correspon...

Page 7: ...t ring inner tip RX TX Analog interface to connect telephone line totally eight interfaces from UC1 to UC8 with RJ45 connector the sequence as shown 2 2 2 interface UC8 UC7 Pin number 1 2 3 4 5 6 7 8...

Page 8: ...easy to install in 19 inch cabinet Power Power Power Power eqipment eqipment eqipment eqipment Full Full Full Full load load load load power power power power 60W E1 2M E1 2M E1 2M E1 2M PCM PCM PCM P...

Page 9: ...ower line 1 article console line 1 article ethernet line 1 article Crossover cable E1 T1 line 2 pair RJ45 2 BNC data CD 1 piece 3 1 2 tools Essential Screwdriver Crystal head pressure pliers Wire cutt...

Page 10: ...k cable one is Crossover cable the other is straight through If device connect to computer please use Crossover cable If connect to HUB use Straight Through cable Network cable at both end of RJ45 lin...

Page 11: ...transfer line BNC if the opposite end of the side is RJ45 You can DIY it according the fllowing diagram 3 1 4 Enviroment a Power Requirements Voltage should be constant the electric current should be...

Page 12: ...affecting their life Temperature Humidity Transport and storage Long term work conditions Short term work conditions Long term work conditions Short term work conditions 20 60 0 40 5 45 5 85 5 90 Des...

Page 13: ...ly to components 3 2 setup step At frist please install device and fixed and then connect the power cord turn the power switch observation equipment lights are normal To normal to connect serial cable...

Page 14: ...configuration as shown Baud rate 115200 Data bits 8 Parity None Stop bits 1 Flow Control None Notes Computer usually have two serial ports COM1 and COM2 if it s out withUSB Serial port then may be CO...

Page 15: ...s 4 2 2 Runing state After start up finished the Equipment will go to running state the prompt is In PC terminal you can view and modify the equipment operating parameters Running a large number of fu...

Page 16: ...us row to make changes Enter Ctrl D exit change Directly press enter will move to the next one boot device at0 can not be changed processor number 0 can not be modified host name server can be freely...

Page 17: ...onfig ip 192 168 16 100 ffff0000 the device IP address 192 168 16 100 the subnet mask for the hexadecimal form converted to decimal as 255 255 0 0 B ifconfig Use ifconfig command to query the device I...

Page 18: ...sions 0 dropped lo unit number 0 Flags 0x8069 UP LOOPBACK MULTICAST ARP RUNNING Type SOFTWARE_LOOPBACK Internet address 127 0 0 1 Netmask 0xff000000 Subnetmask 0xff000000 Metric is 0 Maximum Transfer...

Page 19: ...2 168 16 50 Enter gateway inet g 192 168 16 1 Enter user u pbxe Enter ftp password pw blank use rsh nice Enter flags f 0x20 Enter target name tn d Enter startup script s Enter other o Enter DeviceID 0...

Page 20: ...imal as 255 255 0 0 ok means modification has been finished Note This method modify the IP to take effect immediately but don t save even after reboot take boot parameter Chapter 5 Software configurat...

Page 21: ...bar will turn into gray such as At the same time the status bar will show Connect 5 1 2 Disconnect Click Button or in the Device menu select Disconnect If successful disconnect IP address bar will re...

Page 22: ...vice parameters can be saved as a text file form The text file can be loaded into the device commonly used to restore the backup configuration Point Button or in the File menu select Import Note that...

Page 23: ...tion of editing write to ROM and restart the device to take effect 5 2 2 Telnet service In the left side of configuration tool pleas click system parameters index and modify the parameters in the righ...

Page 24: ...g the call signaling control 5 2 4 1 Clock Source E1 clock synchronization signal needs to be unity for working properly AD300E itself does not provide the clock source but it can get the clock from o...

Page 25: ...ccess also known as Digital One DSS1 signaling the domestic usually 30 B channels plus one D channel 30B D approach B SS7 signaling SS7 signaling is a common international standard for common channel...

Page 26: ...ck the ring back does not pass through the device will provide their own ring back tone rather than pass through the next level On the SS7 signaling parameters are as follows Link ID the Link ID in th...

Page 27: ...n through E1 The default settings are usually able to successfully connect if client requests are special according to manually specify the DL value V5 2 signaling parameters are as follows CIC identi...

Page 28: ...e of signaling SS7 you must first add the link parameter In Index area select SS7 signaling right click mouse button to add a new SS7 link in Parameter area This Can also be done in the Data menu sele...

Page 29: ...XXX Backup link slot If use 2 SS7 link to back each other time slot for the back SS7 link load sharing Caller category caller attributes caller screening caller display called attributes specify the n...

Page 30: ...ive L3 address is EFaddr types of PSTN signaling or control protocol message in the third layer of the address The aim is for the user port or public control functions provide a unique reference Goes...

Page 31: ...conds the line will be in the status of hanging up pickup 50 ms means that after 50 ms that pick up the line status will be pick up Flash 70ms means if the hook up time is larger than 70ms and less th...

Page 32: ...eans not detected FxsDialFirstKeyOver if user pick up phone but no dial up after this vlue then the line will be busy Set to 0 will always wait no busy FxsDialNextKeyOver if user pick up the phone and...

Page 33: ...w Right click in the table pop up action menu can add and delete User Can also goes to Data menu operation Or use the toolbar Button operation Once added first select the Line Type then select line ra...

Page 34: ...ch failed if this value not be set See figure above configuration for example in RuleID 0 when called number is 17909075526520000 then search process is as follows First check rules in grade 0 SID SID...

Page 35: ...om the sequence small to large so when the small sequence failed route can goes to larger number sequence thus can back up for multi routes Action specify how to handle the call There are several opti...

Page 36: ...ence in the group RoundInGroup each time when call in will select the timeslot one by one from beginning to the end SequenceInGroup always selct the timeslot from the beginning for each time call in o...

Page 37: ...e a FXO line Second specifyLineRange as shown below Specify a range input the start number and end number of FXO lines third SpecifyLineGroups as shown below The designated group of FXO and the select...

Page 38: ...ntents contents contents Example Example Example Example 1 Welcome Tips Welcome to XXX company 2 Operation Tips Please dial extension Number dial zero for help 3 Busy Tips user is busy now 4 No answer...

Page 39: ...en the call will be terminated PromptVocIndex designate the welcome prompt tune main instruction tune and fail prompt tune voice index if you fill out 0 use the default voice Process using designates...

Page 40: ...s as a logo Parameter It will be sent to the CTI program interface 3 SWitch 3 SWitch 3 SWitch 3 SWitch to to to to digital digital digital digital Trunk Trunk Trunk Trunk Transmitted Transmitted Trans...

Page 41: ...n a call comes in extension FXS lines will be ringing according to the order line one by one To set up the lines in the queue group click description see below To set up a group please goes to SysPart...

Page 42: ...uctions attached 5 8 Call Pick up Answer on behalf of the ringing extension by press defined function keys Usually set to 8 5 2 6 3 Groups Goes to SysPart Rule Router group you can set up groups for P...

Page 43: ...below AD300E can specify three kinds of ringback tones Ext means the ringback tone when call from FXO Int means ringback tone between extensions Trans means ringback tone when answer foract After comp...

Page 44: ...5 3 5 User Password Configuration When using the phone instructions and desktop assistants password authentication is required Click to Edit the password must be four of the numbers After completion o...

Page 45: ...y transfer and non response transfer Call forwarding is an unconditional call forwarding any calls to this line will be automatically transferred to the call forwarding number BusyForwardNumber only w...

Page 46: ...ROM and RAM can be effective immediately 5 3 11 login account setting Specify the telnet connection authentication account up to 10 accounts set up The index in the parameter area select login accoun...

Page 47: ...vitural rules then it will After completion of editing write to ROM and RAM for effective Chapter 6 Calling detail records AD300E send out the CDR through net port For receiving CDR other software ne...

Page 48: ...scription Description Description Description C Space space space left space left right r n String Example C 0 1 1 18 88889010 98888 5 Outbound lines and incoming line length is 4 the first one is lin...

Page 49: ...in_channel out_channel The format of time year month day hour miniute second the year month day hour miniute second the year month day hour miniute second the year month day hour miniute second the fo...

Page 50: ...load ok This is a DSP chip initialization information the format is dsp number function description loaded situation Number start from 0 Function including voice dtmf mfc metrec conference callerid an...

Page 51: ...w basic basic basic basic information information information information ver ver ver ver Query the device software version devinfo devinfo devinfo devinfo Read device information pboot pboot pboot pb...

Page 52: ...En logNetEn Enable the Ethernet port to send messages logNetDis logNetDis logNetDis logNetDis Close net mouth send a message logTerEn logTerEn logTerEn logTerEn Enable the serial port send a message l...

Page 53: ...record 7 4 E1 monitor The small tools of NiceMonitor exe is to monitor the E1 status of AD300E Monitor use UDP network connections In the configuration tool interface the parameters of the index area...

Page 54: ...NC AD300E Manual 54 After finished double click to open control device As shown...

Page 55: ...The left boxes indicate the physical synchronization signal The right box indicate the HDLC link status Ss7Link Here is the status of signaling links on SS7 signaling Double click the sync box left y...

Page 56: ...rt program Accessories Communication Hyper Terminal menu pop up New Connection wizard fill in names as HTCOM1 115200 then select one your favorite icon Click OK a dialog box appears as follows Select...

Page 57: ...Restore Defaults change the bits per second to 115200 then click OK appears below thewindow This has been established you can save it to your desktop for easy use next time Click File Save As menu can...

Page 58: ...ftware It is a small and easy to use FTP server program After the interface is running as follows Next create a new user Click Security menu select User right the following dialog box appears Click Ne...

Page 59: ...box Check the appropriate option click OK Appendix 3 Recording tone and load to PBX You can use the recording software such as Windows system with a tape recorder to record tone Saved as a wav sound f...

Page 60: ...Y to continue type N is cancel HOST server here to enter the FTP host IPIP address The default is server which is the IP address in startup parameters USER ad300e here to enter the FTP account name d...

Page 61: ...ary Do not disturb off lock 11 0 Cancellation of the provisional don t disturb 12 1 Set do not disturb 12 0 Cancel do not disturb 13 SUB PHONE Unconditional call forwarding 13 0 Cancel unconditional c...

Page 62: ...is cancel HOST server here to enter the FTP host IP address The default is server IP address in startup parameters USER ad300e here to enter the FTP account name The default is ad300e PASSWORD nice H...

Page 63: ...ress complete no charge ADX Address complete coin box AFC Address complete charge subscriber free AFN Address complete no charge subscriber free AFX Address complete coin box subscriber free ADI Addre...

Page 64: ...MPM Meter Pulse Message MUA Maintenance oriented group unblocking acknowledgement message NAM National area message NCB National call supervision message NNC National network congestion signal NSB Nat...

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