Next Level RG2C User Manual Download Page 80

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Summary of Contents for RG2C

Page 1: ...Next Level Residential Gateway User s Guide RG2C Next Level Communications 6085 State Farm Drive Rohnert Park CA 94928...

Page 2: ...Level Residential Gateway device or Next Level Residential Gateway RG2C device Copyright 2003 by Next Level Communications All rights reserved Computer programs referred to in this documentation conta...

Page 3: ...NG STARTED 15 Using Your RG2C 16 Using Your Remote Control 19 Caller ID Message Waiting 24 Using Pay Per View 27 Access Parental Control 27 Recording Your Favorite Programs 29 Cancelling Your Recordin...

Page 4: ...cifying A Preferred Language 48 Display Language 49 Closed Captioning 50 Teletext 51 EADS Emergency Alert Device Support 51 COMMON CONNECTIONS 55 CONNECTING YOUR COMPUTER TO THE INTERNET 57 Ethernet C...

Page 5: ...adhered to CLEANING Do not use liquid or aerosol cleaners to dust this product Use a cloth lightly dampened with water for cleaning ATTACHMENTS Do not use attachments that are not recommended as they...

Page 6: ...of power source indicated on the marking label If you are not sure of the type of power supplied to your home consult your local power company For equipment intended to operate from battery power or...

Page 7: ...electrical shock OBJECT AND LIQUID ENTRY Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short out parts that could result in a fire or...

Page 8: ...ly SAFETY This section reviews important safety concepts for working with the optical and electri cal equipment covered in this guide SAFETY ADVISORIES AND LABELS Important warning notices if any are...

Page 9: ...pact and stylish exterior of the RG2C is a powerful media delivery system The RG2C is different from other video boxes that you may have encoun tered Some competitor boxes are designed to deliver one...

Page 10: ...ogrammed its functions It also describes how to use the RG2C remote control to access and control the basic features of the RG2C ADVANCED USE on page 33 provides more technical information about the R...

Page 11: ...eatures and services to which you have subscribed including Wiring additional rooms with coaxial cable for secondary TVs Connecting secondary TVs TV2 and TV3 to the network and to any splitters and RA...

Page 12: ...e able to receive programming unless you retune your TV to a new VHF channel Once your TV is tuned to the specified VHF channel the RG2C and your remote allow you to surf through the channel line up a...

Page 13: ...then be able to easily identify which TV is controlled by each remote Ask your service provider for labels if they have not already been provided Write your remote control ID here TV1 _____ TV2 _____...

Page 14: ...14...

Page 15: ...ng Your Remote Control on page 19 Changing Channels on page 21 Controlling TV Volume on page 21 Setting Up Channel Order and Your Favorite Channel List on page 22 Caller ID Message Waiting on page 24...

Page 16: ...16 USING YOUR RG2C The illustration below shows the controls you need to be familiar with when using the RG2C Go to the tables on the next page for a description of their function 1 4 3 2 5 8 7 6 9...

Page 17: ...y Menu 2 UP arrow Increases the channel number When you are using the on screen program guide or menu moves the cursor up 3 DOWN arrow Decreases the channel number When you are using the on screen pro...

Page 18: ...solid green LED indicates the RG2C is communicating with the network and is ready to use 7 ONLINE No light or off indicates there is no active computer detected on the data port An amber light indica...

Page 19: ...mote to operate in the most appropriate mode for your home If your remote control is programmed for IR mode it requires a direct line of sight to function In other words you need to point an IR remote...

Page 20: ...e program guide back 24 hours K When pressed starts Gateway ID programming sequence L Powers TV on off and tunes to default channel M Displays Main Menu N Pages up and down in interactive program guid...

Page 21: ...change the channel using the remote control buttons do one of the following Press the up or down arrow on the CHAN button Enter the channel number on the number key pad and press SELECT Enter the cha...

Page 22: ...set up your TV channel order or create a list of your favorite channels Once your favorite channel list is set up it can be accessed by pressing the FAV button on your remote control TO SELECT CHANNE...

Page 23: ...guide is displayed 2 Use the up or down arrow to highlight Setup The Channels 3 Press SELECT An options screen is displayed 4 Use the down arrow to highlight Change Channel Order 5 Press SELECT 6 Foll...

Page 24: ...6 Follow the instructions in the interactive program guide to select your favorite channels 7 When you have completed your selection press EXIT to return to the previous screen Now whenever you access...

Page 25: ...formation appears in the upper left hand corner of each of the caller ID enabled TVs The information may include some or all of the following depending on the services available in your area The calle...

Page 26: ...ID information is added to the Call Log The RG2C maintains a log of the last 50 calls The log includes The caller s name The caller s phone number The date The time of the call Information that is una...

Page 27: ...programs create pass words that control the ability to purchase programs ORDER OR CANCEL PAY PER VIEW PROGRAMS USING YOUR REMOTE CONTROL 1 Press PPV on your remote control The interactive pay per view...

Page 28: ...se the down arrow on your remote to highlight Parental Control 3 Press SELECT An options menu is displayed The options include Parental Control Locks Setup Passwords 4 Highlight the action you want to...

Page 29: ...remote control 4 Highlight the channel you wish to record 5 Press SELECT 6 Start the record function on your VCR Consult your VCR user s manual for the correct procedure User Tip If you don t want ca...

Page 30: ...layed 4 Follow the interactive program guide instructions to set up the times you want to start and stop the recording When your programming is complete the following occurs Your VCR begins recording...

Page 31: ...s displayed 5 If you know your VCR brand and code highlight Quick VCR Setup See VCR Codes on page 84 for a list of compatible VCRs 6 Press SELECT An interactive action menu is displayed 7 Follow the i...

Page 32: ...ver at the thumb depression and slid ing it off in the direction shown in the illustration below 2 Install two 1 5V AA alkaline batteries aligning positive and negative terminals according to the diag...

Page 33: ...same Gateway ID this is the ID of your RG2C into all the remote controls in your home If there is more than one RG2C in your home your NSP programs the Gateway ID into the remote controls that commu...

Page 34: ...splay DETERMINING THE GATEWAY ID Check Write Your Remote Control and Other IDs Here on page 13 Your NSP may have already written down the Gateway s ID If the ID has not written down perform the follow...

Page 35: ...V 2 Use the down arrow on your remote control to scroll down to Remote Control Setup 3 Press SELECT on your RG2C or your remote Gateway Menu SEP 3 3 22 PM Use and then press SELECT Use EXIT to return...

Page 36: ...36 The Remote Control Setup screen will be displayed 4 Press PPV on your remote control Remote Control Setup SEP 3 3 22 PM Press PPV on Remote now Press EXIT to return to the main menu...

Page 37: ...ompts you to reset the Gateway ID For future reference write down the Gateway ID number displayed in Write Your Remote Control and Other IDs Here on page 13 5 Press EXIT twice on your remote to exit t...

Page 38: ...r with 3 digits even if it con tains leading zeroes Examples of valid Gateway ID numbers are 009 012 124 or 255 If you did not enter the Gateway ID correctly the following occurs The LED is turned off...

Page 39: ...nks indicates a non zero digit such as the following pause long blink long blink long blink indicates a 3 After blinking the remote returns to normal operation GUIDE SELECT V O L C H A N MENU B A 1 2...

Page 40: ...remote control ID to work with each TV in your household You may use it too Remote Control ID Operates TV Mode 0 Local TV1 TV in same room as RG The remote is set to operate in IR mode IR 1 Remote TV1...

Page 41: ...control ID from the table on page 40 Note Valid single digit codes are 0 1 2 and 3 with 3 band models If you correctly entered the single digit code the LED flashes on and off and then remains off Onc...

Page 42: ...into the remote control in order to operate your TV 1 Press the MUTE button and hold it down until the LED at the top of the remote control flashes rapidly 2 While the LED button is flashing enter th...

Page 43: ...you have scanned through all the codes 4 Press the SELECT button to store the TV code The LED flashes rapidly then stops indicating that the TV code has been stored 5 Repeat procedure for each remote...

Page 44: ...long blink long blink off represents 3 pause short burst of flickering blinks off represents 0 VERIFYING AND SETTING OTHER FEATURES The TV Setup menu allows you to read the TV RF settings as well as s...

Page 45: ...the down or up arrow on the RG2C or the remote to highlight TV Setup 3 Press the SELECT button on the RG2C or the remote control Gateway Menu SEP 3 3 22 PM Use and then press SELECT Use EXIT to retur...

Page 46: ...grammed to operate If you press SE LECT and nothing happens you need to determine which TV the remote operates See Determining the Remote Control ID on page 39 VERIFYING THE TV RF SETTING 1 Press SETU...

Page 47: ...row on the remote control to highlight the TV you want to examine 5 Press SELECT For example if you selected TV1 the Setup 1 menu will be displayed Setup 1 SEP 3 3 22 PM TV RF Channel Use and to selec...

Page 48: ...ou to select a preferred language for each TV Your NSP may deliver up to four audio programs with each video program Your NSP may specify for example English as the first language Spanish as the secon...

Page 49: ...ed 6 Use the up or down arrow button on your RG2C or remote control to highlight Secondary Audio 7 Use the left and right arrow buttons to cycle through the alternate languages until the language you...

Page 50: ...button to highlight the default language which was English in the previous examples 8 Continue to press the right arrow button in the language field until the language you want appears Available lang...

Page 51: ...y Alert Device Support on each TV when service is established If you would like to disable or change the EADS settings use the following directions 1 Press the SETUP button on the RG2C The Gateway Men...

Page 52: ...return to the previous menu If Emergency Alert Device Support is enabled the following occurs for all EAS Emer gency Alert System broadcasts You hear a two tone attention signal during Emergency Alert...

Page 53: ...AS broadcast You hear a two tone attention signal A pop up message appears on your TV screen to advise you of what type of emergency has occurred and the channel you should tune for more information T...

Page 54: ...54 For national and required monthly testing alerts the RG2C automatically tunes your TV to the EADS broadcast channel Flash Flood Warning Tune to Channel 6 for information...

Page 55: ...de Power Network Telephone line Use the telephone line input only if you subscribe to voice mail or Caller ID through your Network Access Provider back panel Telephone line AC 3 AUDIO R AUDIO L S VIDE...

Page 56: ...our configuration Using CAT 5 cable connect the RJ 45 connector from your network wall jack to the NETWORK IN input on the RG2C Using coax cable connect the coax connector from your network wall jack...

Page 57: ...s ETHERNET CONNECTIONS Important Although they appear identical the CAT 5 cable that connects your RG2C to your NSP Network Service Provider may be wired differently than the RJ 45 cable that connect...

Page 58: ...s through the use of a hub or router Whether all computers connected in this manner can be provided with Internet access service depends on your NSP AC 3 AUDIO R AUDIO L S VIDEO TV OUT NETWORK IN TV O...

Page 59: ...ver connection A crossover connection is one in which wires 1 and 2 are cross connected with wires 3 and 6 as illustrated in the figure below AC 3 AUDIO R AUDIO L S VIDEO TV OUT NETWORK IN TV OUT NETW...

Page 60: ...itches or have one port wired for crossover connection Crossover switches allow you to toggle between crossover and straight through connections without changing cables 1 To set up Ethernet crossover...

Page 61: ...BaseT connector on the rear panel of the RG2C 2 Disconnect the other end of the Ethernet workstation cable from the workstation You may or may not be able to reuse this cable to connect the RG2C to th...

Page 62: ...62...

Page 63: ...1 and your home entertainment system User Tip When you are plugging your RG2C into a VCR that has more than one AV input be sure to plug your RG2C into the default or pri mary input which could be cal...

Page 64: ...O L and AUDIO R 7 DIGITAL AUDIO Dolby Digital formerly known as AC 3 on S P DIF connector 8 Ethernet port 9 TEL LINE 10 IR BLASTER 11 AC power 2 3 4 6 7 5 8 11 10 1 AC 3 AUDIO R AUDIO L S VIDEO TV OUT...

Page 65: ...NNECTIONS TV OUT VHF to TV1 AC 3 AUDIO R AUDIO L S VIDEO TV OUT NETWORK IN TV OUT NETWORK IN IR BLASTER 110 230 VAC 50 60 Hz 13A MAX VIDEO S Video VHF UHF IN Video1 Video2 Video In Audio L Audio R ETH...

Page 66: ...te AUDIO L AUDIO R to TV1 AC 3 AUDIO R AUDIO L S VIDEO TV OUT NETWORK IN TV OUT NETWORK IN IR BLASTER 110 230 VAC 50 60 Hz 13A MAX VIDEO S Video VHF UHF IN Video1 Video2 Video In Audio L Audio R ETHER...

Page 67: ...UDIO L AUDIO R to TV1 AC 3 AUDIO R AUDIO L S VIDEO TV OUT NETWORK IN TV OUT NETWORK IN IR BLASTER 110 230 VAC 50 60 Hz 13A MAX VIDEO S Video VHF UHF IN Video1 Video2 Video In Audio L Audio R ETHERNET...

Page 68: ...TV1 AC 3 AUDIO R AUDIO L S VIDEO TV OUT NETWORK IN TV OUT NETWORK IN IR BLASTER 110 230 VAC 50 60 Hz 13A MAX VIDEO S Video VHF UHF IN Video1 Video2 Video In Audio L Audio R OUT TO TV ANTENNA IN ETHER...

Page 69: ...CR and TV1 AC 3 AUDIO R AUDIO L S VIDEO TV OUT NETWORK IN TV OUT NETWORK IN IR BLASTER 110 230 VAC 50 60 Hz 13A MAX VIDEO S Video VHF UHF IN Video1 Video2 Video In Audio L Audio R VIDEO OUT VIDEO IN A...

Page 70: ...eceiver and TV1 AC 3 AUDIO R AUDIO L S VIDEO TV OUT NETWORK IN TV OUT NETWORK IN IR BLASTER 110 230 VAC 50 60 Hz 13A MAX VIDEO S Video VHF UHF IN Video1 Video2 Video In Audio L Audio R AUDIO IN AUDIO...

Page 71: ...TV1 AC 3 AUDIO R AUDIO L S VIDEO TV OUT NETWORK IN TV OUT NETWORK IN IR BLASTER 110 230 VAC 50 60 Hz 13A MAX VIDEO S Video VHF UHF IN Video1 Video2 Video In Audio L Audio R AUDIO IN DIGITAL AUDIO IN...

Page 72: ...OUT NETWORK IN IR BLASTER 110 230 VAC 50 60 Hz 13A MAX VIDEO SPEAKER OUT AUDIO IN AUDIO OUT VIDEO IN VIDEO OUT AUDIO IN AUDIO OUT L R L R L R L R S Video VHF UHF IN Video1 Video2 Video Out Audio L Aud...

Page 73: ...BLASTER 110 230 VAC 50 60 Hz 13A MAX VIDEO DIGITAL AUDIO IN SURROUND AUDIO OUT FRONT CENTER BACK AUDIO OUT S Video VHF UHF IN Video1 Video2 Video Out Audio L Audio R Video In AUDIO IN AUDIO OUT VIDEO...

Page 74: ...ction and positioning VCR IR Blaster cable from IR Blaster port AC 3 AUDIO R AUDIO L S VIDEO TV OUT NETWORK IN TV OUT NETWORK IN IR BLASTER 110 230 VAC 50 60 Hz 13A MAX VIDEO ETHERNET TEL LINE IR Blas...

Page 75: ...a clear line of sight between the RG2C and the remote Remote does not accept programming changes Weak batteries Replace batteries and reprogram Remote does not operate at secondary viewing locations W...

Page 76: ...on the RG2C is connected to the VCR the VCR must be ON and programmed to LINE IN or VIDEO IN Make sure VCR TV is set to TV Make sure the TV is set to the correct TV channel or video input No picture Y...

Page 77: ...o the VCR User s Manual VCR is not connected properly See TV VCR Audio Connections on page 65 VCR is connected with RCA jacks and is not in correct mode Place the VCR on the LINE input This can be acc...

Page 78: ...are unable to make channel changes TV program temporarily not available Wait several seconds and try again If you are still unable to make the channel change turn off one of the other TV programs by s...

Page 79: ...Setup The model number appears in the upper right hand corner of the screen For example RG2BV30000 Be sure that the remote control you are using came with your RG2C Using more than one type of remote...

Page 80: ...80...

Page 81: ...andle 005 006 022 025 Capehart 019 Centurion 194 Citizen 005 006 016 018 022 024 025 098 202 224 Concerto 005 Contec 017 041 185 227 Corando 224 Craig 021 041 Crown 098 Curtis Mathes 005 006 016 018 0...

Page 82: ...068 110 154 167 175 194 224 231 237 251 255 Majestic 018 Marantz 005 006 010 068 237 238 Marta 223 Matsui 032 109 Memorex 018 032 194 223 242 244 248 251 Mitsubishi 005 017 070 071 072 123 149 187 19...

Page 83: ...sign 005 025 041 251 Spectricon 120 Supra 005 022 Sylvania 005 006 010 025 068 098 110 194 224 237 240 251 Symphonic 32 251 TMK 005 Tandy 098 113 129 251 Tatung 009 211 Teac 251 Technics 008 242 Techw...

Page 84: ...neral 278 Citizen 278 037 Colt 072 Craig 037 072 047 240 271 Curtis Mathes 035 041 060 162 Cybernex 051 240 Daewoo 278 561 020 045 Daytron 020 Denon 042 Dynatech 000 Electrohome 037 Electrophonic 037...

Page 85: ...037 104 432 Optonica 062 Orion 479 002 184 209 Panasonic 035 162 077 225 616 Penney 035 240 037 042 038 040 054 Pentax 042 105 Philco 035 209 479 Philips 081 035 062 Pilot 037 Pioneer 058 067 Portland...

Page 86: ...037 240 Unitech 240 Vector 045 Vector Research 038 040 Video Concepts 040 045 061 Videosonic 240 Wards 035 060 062 000 047 212 240 042 048 072 081 149 White Westinghouse 278 209 VCR and Codes XR 1000...

Page 87: ...UDIO AC 3 shielded phono RCA male AUDIO L R shielded phono RCA male VIDEO shielded phono RCA male S VIDEO S video NETWORK IN TV OUT coax F male TV OUT coax F male ETHERNET CAT 5 RJ 45 TEL LINE telepho...

Page 88: ...Rules Operation is subject to the follow ing two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may ca...

Page 89: ...cations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be dete...

Page 90: ...90...

Page 91: ...1 channel list select 22 channel order favorite 22 setting up 22 closed captioning 50 codes TV 81 83 VCR 84 86 connecting common inputs outputs 55 56 Controlling TV Volume 21 crossover connection illu...

Page 92: ...s PCs multiple 58 Introduction 9 IR about 19 L language alternatives 48 49 M message waiting 24 mute TV volume 22 N Network Service Provider finding 79 Services 11 P Parental Control 27 parental locks...

Page 93: ...audio 48 settings changing 33 programming 33 Setup Menu illustrated 47 Setup TV menu 44 46 Specifications 87 SRC 200 remote control TV codes list 81 83 Surround Sound wiring illustrated 73 T Teletext...

Page 94: ...VCR using the RG2C to start 29 VHF channels about 12 video recording 29 W wiring advanced home entertainment center with Surround Sound 73 basic home entertainment center 72 composite video with AUDI...

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