Troubleshooting
87
RNS
®
System User Manual
9. Secure the connector cover onto the RNS
®
Neurostimulator using the torque driver.
10. View the real-time ECoGs to verify that the signal is sufficient and free of noise or artifacts.
Isolated artifacts may be the result of electrostatic discharge (ESD) / static electricity shocks
to the programmer.
11. If the signal contains noise or artifacts, disconnect the AC adapter from the programmer and
run on battery power. (Make sure the battery is charged before doing so.) Disconnect the
network cable as well if it is connected.
12. If the signal is not sufficient or still contains noise or artifacts, measure the impedances. If the
impedances are out of range, follow the instructions in the
(greater than 3500 Ohms or less than 250 Ohms)
section of this manual.
13. If impedance measurements are normal, but the problem remains, try using a different
programmer, if available.
14. If the problem persists, replace the neurostimulator, Refer to the
Troubleshooting During a Routine Follow-up
1. Reposition the wand over the RNS
®
Neurostimulator and interrogate again.
2. If the signal is not sufficient, follow the
Poor or No Communication Between the RNS®
Neurostimulator and the Programmer
instructions in this section.
3. If the signal is not sufficient, measure the impedances. If the impedances are out of range,
follow the instructions in the
section of this manual.
Poor or No Communication Between the RNS
®
Neurostimulator and the Programmer
1. Confirm that the wand cable is inserted securely into the USB port at the rear of the
programmer.
2. Confirm that the concave side of the wand faces the neurostimulator and that the wand is
within approximately 1 inch of the neurostimulator.
3. Test the wand signal and lack of noise (quality) by selecting the
T
EST
T
HE
W
AND
button on
the main menu screen.
4. Disconnect the AC adapter from the programmer and run on battery power. (Make sure the
battery is charged before doing so.) Disconnect the network cable as well if it is connected.
5. Move electronic equipment that may be a source of interference or move away from such
equipment if possible. (Turning electronic equipment on and off may help identify the source
of any interference.)
•
Reposition the wand over the neurostimulator and interrogate.
•
View the real-time ECoGs to verify that the signal is sufficient and void of noise or
artifacts.
6. Move the wand to any other available USB port on the programmer and retry.
7. Reboot (turn OFF and back ON) the programmer. Attempt the interrogation again.
8. Try a different programmer, if available.
9. Try interrogating a different neurostimulator, if available, to see if the problem is with the
neurostimulator.