NETGEAR WNR834, Setup Manual

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Troubleshooting 31
Testing the Path from a Computer to the Internet
After verifying that the path between your computer and the wireless router works correctly, test
the path from your PC to the Internet.
To test the path using ping from a Windows PC:
1.
From the Windows task bar, click
Start
and select
Run
.
2.
In the field provided, type
cmd
.
A command screen will display.
3.
At the
>
prompt, type the following:
ping -n 10 < IP address >
where <
IP address
> is the IP address of a remote device such as your ISP’s DNS server.
4.
Press
Enter.
If the path is functioning correctly, replies as in the previous section will display. If you do not
receive replies:
• Check that your PC has the IP address of your router listed as the default gateway. If the IP
configuration of your PC is assigned by DHCP, this information will not be visible in your
PC’s Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP
default gateway.
• Check to see that the network address of your PC (the portion of the IP address specified by
the netmask) is different from the network address of the remote device.
• If your ISP assigned a host name to your PC, enter that host name as the Account Name in the
Basic Settings menu.