NETGEAR RO318, Reference Manual

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Reference Guide for the Model RO318 Cable/DSL Security Router
7-2 Troubleshooting
Test LED Never Blinks or LED Stays On
When the router is turned on, the Test LED blinks for about 30 seconds at a rate of approximately
0.5 Hz and then turns off. If the Test LED does not blink, or if it stops blinking and stays on, there
is a fault within the router.
If you experience problems with the Test LED:
• Cycle the power to see if the router recovers and the LED blinks for the correct amount of
time.
If all LEDs including the Test LED are still on one minute after power up:
• Cycle the power to see if the router recovers.
• Clear the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.0.1. This procedure is explained in
“Using the Default Reset button“ on page 6-7 .
If the error persists, you might have a hardware problem and should contact technical support.
LNK/ACT LEDs Not On
If either the LAN LNK/ACT LED or WAN LNK LED does not light when the Ethernet connection
is made, check the following:
• Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
• Make sure that power is turned on to the connected hub or workstation.
• Be sure you are using the correct cable:
— When connecting the router’s WAN port to a cable or DSL modem, use the cable that was
supplied with the cable or DSL modem. This cable may be a standard straight-through
Ethernet cable or an Ethernet crossover cable.
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s Web Configuration interface from a PC on your local
network, check the following:
• Check the Ethernet connection between your PC and the router as described in the previous
section.