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NETGEAR PROSAFE XS708Ev2, User Manual, Page: 91 / 97

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NETGEAR PROSAFE XS708Ev2 User Manual Download Page 91

91

7

7

Diagnostics and Troubleshooting

This chapter covers the following topics: 

•

Test cable connections

•

Resolve a subnet conflict to access the switch

Note: 

You can visit the support website at 

netgear.com/support

.

Note: 

All configuration pages shown are for illustration purposes only and 

show the XS708Ev2 product. Model XS716E configuration pages 
look similar but include additional ports to configure.

Summary of Contents for PROSAFE XS708Ev2

Page 1: ...R Inc 350 East Plumeria Drive San Jose CA 95134 USA May 2019 202 11656 04 User Manual 8 Port or 16 Port 10 Gigabit Multi Gigabit Smart Managed Plus Switch with 1 Copper SFP Combo Port Models XS708Ev2...

Page 2: ...ademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Revision History Publication Part Number Publish Date Co...

Page 3: ...App to discover and register the switch 22 Change the language of the local browser interface 23 Change the password 24 Use the local browser interface to change the password 24 Use the ProSAFE Plus...

Page 4: ...e to create basic port based VLANs 50 Use the ProSAFE Plus Utility to create basic port based VLANs 52 Assign ports to multiple port based VLANs 53 Use the local browser interface to assign ports to m...

Page 5: ...l browser interface to save the switch configuration 79 Use the ProSAFE Plus Utility to save the switch configuration 80 Restore a saved switch configuration 81 Use the local browser interface to rest...

Page 6: ...8 Port or 16 Port 10 Gigabit Multi Gigabit Smart Managed Plus Switch User Manual 6 Appendix A Supplemental Information Factory default settings 96 Technical specifications 97...

Page 7: ...o each other with high speed links Link to high speed servers Provide 100M 1G 10G copper and 1G 10G fiber connectivity This chapter covers the following topics Package contents Switch front panel Swit...

Page 8: ...kage includes the items shown in the following figures In addition the package includes the installation guide The power cord is localized to the country of sale The power cord that is shown in the fo...

Page 9: ...S708Ev2 front panel The following figure shows the front panel of the switch Power and Factory Defaults button Fan LEDs 100M 1G 10G RJ 45 ports SFP slot Figure 3 XS708Ev2 switch front panel From left...

Page 10: ...defaults Sixteen RJ 45 connectors for 100M 1G 10G AutoSensing 10 Gigabit Ethernet switching ports One port 16 is a combo port You can either use port 16T as Gigabit Ethernet switching port or you can...

Page 11: ...configuration Reset ProSafe XS708Ev2 S3300 28X PoE GS108T ProSAFE wireless access points Figure 8 XS708Ev2 backbone switching configuration Note Use Category 5e Cat 5e or higher rated Ethernet cables...

Page 12: ...nfiguration Reset ProSafe XS716E S3300 28X PoE GS108T ProSAFE wireless access points Figure 10 XS716E backbone switching configuration Note Use Category 5e Cat 5e or higher rated Ethernet cables Cat 6...

Page 13: ...is operating normally Speed and ACT LEDs for copper ports XS708Ev2 ports 1 to 7 and 8T XS716E ports 1 to 15 and 16T Off No link is established Solid green left LED A valid 10 Gbps link is established...

Page 14: ...al shock We recommend that only a trained technician services components inside these compartments If any of the following conditions occur unplug the product from the electrical outlet and replace th...

Page 15: ...be greater than the ratings marked on the product To help prevent electric shock plug the system and peripheral power cables into properly grounded electrical outlets The peripheral power cables are e...

Page 16: ...e switch using a web browser Access the switch with the ProSAFE Plus Utility Use the NETGEAR Switch Discovery Tool to access the switch Use the NETGEAR Insight App to discover and register the switch...

Page 17: ...64 bit Windows based computer you can use the NETGEAR Switch Discovery Tool to discover the switch in your network and access the local browser interface of the switch You can also use the NETGEAR Ins...

Page 18: ...he IP address that the DHCP server assigned to the switch If you are unsure how to determine the IP address of the switch use one of the methods that are described in the introduction of this section...

Page 19: ...ou can install the utility to select additional options to manage and customize the switch for your network Visit netgear com support product PCU to download the utility and its user manual Install th...

Page 20: ...t situation do not use a WiFi connection to the switch but use only a direct wired connection over an Ethernet cable That is configure a computer with an IP address in the same subnet as the switch an...

Page 21: ...ETGEAR Switch Discovery Tool discover the switch in your network and access the local browser interface of the switch 1 Download the Switch Discovery Tool by visiting netgear com support product netge...

Page 22: ...d The default password is password The password is case sensitive The Switch Information page displays Use the NETGEAR Insight App to discover and register the switch If the switch is connected to a W...

Page 23: ...u can set the language to a specific one To change the language of the local browser interface 1 Connect your computer to the same network as the switch You can use a WiFi or wired network connection...

Page 24: ...browser enter the IP address of the switch If you do not know the IP address of the switch see Access the switch using a web browser on page 17 The login window opens 4 Enter the switch s password in...

Page 25: ...he New Password field and in the Re type New Password field 9 Click the APPLY button Your settings are saved Keep the new password in a secure location so that you can access the switch in the future...

Page 26: ...Access the switch using a web browser on page 17 The login window opens 4 Enter the switch s password in the password field The switch s default password is password The Switch Information page displ...

Page 27: ...tings for the switch Manage multicast traffic with IGMP snooping Set up static link aggregation groups Note All configuration pages shown are for illustration purposes only and show the XS708Ev2 produ...

Page 28: ...d subnet mask values for the switch as well as the address of the gateway device used by the switch Use the local browser interface to specify the switch IP address To specify IP address settings for...

Page 29: ...er to the same network as the switch You can use a WiFi or wired network connection or connect directly to a switch that is off network using an Ethernet cable 2 Double click the ProSAFE Plus Utility...

Page 30: ...st traffic intelligently on the switch Multicast IP traffic is traffic that is destined to a host group Host groups are identified by class D IP addresses which range from 224 0 0 0 to 239 255 255 255...

Page 31: ...sword in the password field The switch s default password is password The Switch Information page displays 5 Select System Multicast 6 Make sure that the IGMP Snooping Status Enable radio button is se...

Page 32: ...are asked to enter the password for the switch 5 Enter the switch s password in the password field The switch s default password is password The Switch Status page displays 6 Select System Multicast...

Page 33: ...rowser enter the IP address of the switch If you do not know the IP address of the switch see Access the switch using a web browser on page 17 The login window opens 4 Enter the switch s password in t...

Page 34: ...naged switches that it discovers on the local network 3 Select the switch If you do not see the switch click the REFRESH button 4 Click the APPLY button You are asked to enter the password for the swi...

Page 35: ...ocal browser interface to specify LAG membership and enable LAGs You must set up LAG membership before you can enable LAGs To specify LAG membership and enable a LAG 1 Connect your computer to the sam...

Page 36: ...specify LAG membership and enable LAGs You must set up LAG membership before you can enable LAGs To specify LAG membership and enable a LAG 1 Connect your computer to the same network as the switch Yo...

Page 37: ...ID The switch supports four static LAGs 8 Select the ports for the LAG by selecting the associated check boxes under the port numbers A LAG consists of at least two ports 9 Click the APPLY button Your...

Page 38: ...DSCP based Quality of Service Configure port based Quality of Service Set up rate limiting Set up broadcast filtering Note All configuration pages shown are for illustration purposes only and show the...

Page 39: ...rity determined by the packet content Use the local browser interface to enable 802 1p DSCP based QoS This feature is enabled by default To enable 802 1p DSCP based QoS 1 Connect your computer to the...

Page 40: ...naged switches that it discovers on the local network 3 Select the switch If you do not see the switch click the REFRESH button 4 Click the APPLY button You are asked to enter the password for the swi...

Page 41: ...connection or connect directly to a switch that is off network using an Ethernet cable 2 Launch a web browser 3 In the address field of your web browser enter the IP address of the switch If you do n...

Page 42: ...s repeat Step 9 Use the ProSAFE Plus Utility to configure port based QoS To configure port based QoS 1 Connect your computer to the same network as the switch You can use a WiFi or wired network conne...

Page 43: ...tep 9 A pop up window opens informing you that the current QoS settings will be lost 8 Click the Yes button The pop up window closes and the port priority options display 9 To set the port priority fo...

Page 44: ...nnect your computer to the same network as the switch You can use a WiFi or wired network connection or connect directly to a switch that is off network using an Ethernet cable 2 Launch a web browser...

Page 45: ...ting 1 Connect your computer to the same network as the switch You can use a WiFi or wired network connection or connect directly to a switch that is off network using an Ethernet cable 2 Double click...

Page 46: ...are not blocked broadcast storm packets can delay or halt the transmission of other data Some switches allow you to select a storm control rate for each port Others assign a predetermined storm contr...

Page 47: ...t one or more ports b In the Storm Control Rate menu select the maximum rate You can set a rate from 32 to 4096 Mbps By default no limit is set c Click the Apply button Your settings are saved 9 To se...

Page 48: ...iltering The Broadcast Filtering page displays 7 If this is the first time that you are setting up broadcast filtering select the Enable radio button and continue with Step 8 Otherwise go to Step 9 8...

Page 49: ...Q based VLANs in a basic configuration Create 802 1Q based VLANs in an advanced configuration Add tagged or untagged ports to an 802 1Q based VLAN Specify a port PVID for an 802 1Q based VLAN Note All...

Page 50: ...s technique is useful for communicating with devices outside of your local network as well as receiving data from other ports that are not in the VLAN However to use an 802 1Q VLAN you must know the V...

Page 51: ...button and continue with Step 7 Otherwise go to Step 9 A pop up window opens informing you that the current VLAN settings will be lost 7 Click the OK button The pop up window closes 8 Click the Apply...

Page 52: ...see the switch click the REFRESH button 4 Click the APPLY button You are asked to enter the password for the switch 5 Enter the switch s password in the password field The switch s default password i...

Page 53: ...s are members of VLAN 1 Use the local browser interface to assign ports to multiple port based VLANs To assign ports to multiple port based VLANs 1 Connect your computer to the same network as the swi...

Page 54: ...ntifier menu select the VLAN 10 Select the ports that you want to add to the VLAN by doing the following a Optional In the Group Operation menu select either Select All or Remove All All ports are eit...

Page 55: ...Select the switch If you do not see the switch click the REFRESH button 4 Click the APPLY button You are asked to enter the password for the switch 5 Enter the switch s password in the password field...

Page 56: ...mbers of the same LAG you must assign them to the same VLAN c Click the APPLY button Your settings are saved In the VLAN Membership table the ports display as members of the VLAN 11 To select ports fo...

Page 57: ...itch see Access the switch using a web browser on page 17 The login window opens 4 Enter the switch s password in the password field The switch s default password is password The Switch Information pa...

Page 58: ...using an Ethernet cable 2 Double click the ProSAFE Plus Utility icon The Switch Selection page displays a list of Web Managed switches that it discovers on the local network 3 Select the switch If you...

Page 59: ...ration you can assign ports on the switch to a VLAN with an ID number in the range of 1 4093 and you can add tagged or untagged ports to a VLAN In addition you can use port VLAN IDs PVIDs By default a...

Page 60: ...tton and continue with Step 7 Otherwise go to Step 9 A pop up window opens informing you that the current VLAN settings will be lost 7 Click the OK button The pop up window closes 8 Click the Apply bu...

Page 61: ...the local network 3 Select the switch If you do not see the switch click the REFRESH button 4 Click the APPLY button You are asked to enter the password for the switch 5 Enter the switch s password i...

Page 62: ...Q based VLAN on page 62 Note To delete a VLAN select the check box for the VLAN and click the Delete button Add tagged or untagged ports to an 802 1Q based VLAN After you define a VLAN ID using the ad...

Page 63: ...e password field The switch s default password is password The Switch Information page displays 5 Select VLAN 802 1Q Advanced VLAN Configuration The Advanced 802 1Q VLAN Status page displays The menu...

Page 64: ...your computer to the same network as the switch You can use a WiFi or wired network connection or connect directly to a switch that is off network using an Ethernet cable 2 Double click the ProSAFE P...

Page 65: ...e ports display next to the VLAN or VLANS to which they were added Specify a port PVID for an 802 1Q based VLAN A default port VLAN ID PVID is a VLAN ID tag that the switch assigns to data packets it...

Page 66: ...2 1Q based VLANs in an advanced configuration on page 59 7 Select one or more ports 8 Enter the PVID You can enter a PVID only for a VLAN that already exists 9 Click the Apply button Your settings are...

Page 67: ...e password field The switch s default password is password The Switch Status page displays 6 Select VLAN 802 1Q Advanced PVID You can select Port PVID only if you already enabled the advanced 802 1Q V...

Page 68: ...ons Upgrade the firmware Reboot the switch Save the switch configuration Restore a saved switch configuration Restore factory default settings Enable port mirroring View switch information View the po...

Page 69: ...o the same network as the switch You can use a WiFi or wired network connection or connect directly to a switch that is off network using an Ethernet cable 2 Launch a web browser 3 In the address fiel...

Page 70: ...s Utility icon The Switch Selection page displays a list of Web Managed switches that it discovers on the local network 3 Select the switch If you do not see the switch click the REFRESH button 4 Clic...

Page 71: ...on or connect directly to a switch that is off network using an Ethernet cable 2 Launch a web browser 3 In the address field of your web browser enter the IP address of the switch If you do not know t...

Page 72: ...e switch You can use a WiFi or wired network connection or connect directly to a switch that is off network using an Ethernet cable 2 Double click the ProSAFE Plus Utility icon The Switch Selection pa...

Page 73: ...port blink at a constant speed Use the local browser interface to enable loop detection To enable loop detection 1 Connect your computer to the same network as the switch You can use a WiFi or wired n...

Page 74: ...he password field The switch s default password is password The Switch Status page displays 6 Select System Management Loop Detection The Loop Detection page displays 7 Select the Enable radio button...

Page 75: ...ity to do so To use the local browser interface to manage the power saving options 1 Connect your computer to the same network as the switch You can use a WiFi or wired network connection or connect d...

Page 76: ...nt firmware and boot loader versions on your switch Use the local browser interface to upgrade the firmware To upgrade the firmware 1 Connect your computer to the same network as the switch You can us...

Page 77: ...k using an Ethernet cable 3 Double click the ProSAFE Plus Utility icon The Switch Selection page displays a list of Web Managed switches that it discovers on the local network 4 Select the switch If y...

Page 78: ...tch 1 Connect your computer to the same network as the switch You can use a WiFi or wired network connection or connect directly to a switch that is off network using an Ethernet cable 2 Launch a web...

Page 79: ...he password for the switch 5 Enter the switch s password in the password field The switch s default password is password The Switch Status page displays 6 Select System Maintenance Device Reboot The D...

Page 80: ...onfiguration file a cfg file 7 Follow the directions of your browser to save the switch configuration Use the ProSAFE Plus Utility to save the switch configuration To save the switch configuration 1 C...

Page 81: ...ed network connection or connect directly to a switch that is off network using an Ethernet cable 2 Launch a web browser 3 In the address field of your web browser enter the IP address of the switch I...

Page 82: ...k the APPLY button You are asked to enter the password for the switch 5 Enter the switch s password in the password field The switch s default password is password The Switch Status page displays 6 Se...

Page 83: ...switch reboots to load the restored configuration Use the ProSAFE Plus Utility to restore factory settings To restore factory settings 1 Connect your computer to the same network as the switch You can...

Page 84: ...nterface to enable port mirroring To enable port mirroring 1 Connect your computer to the same network as the switch You can use a WiFi or wired network connection or connect directly to a switch that...

Page 85: ...dio button 9 Click the Apply button Your settings are saved Use the ProSAFE Plus Utility to enable port mirroring To enable port mirroring 1 Connect your computer to the same network as the switch You...

Page 86: ...e 10 Click the APPLY button Your settings are saved View switch information You can view the switch product name model MAC address firmware level DHCP mode and other network information Use the local...

Page 87: ...network as the switch You can use a WiFi or wired connection 2 Double click the ProSAFE Plus Utility icon The Switch Selection page displays a list of Web Managed switches that it discovers on the lo...

Page 88: ...ear the port statistics 1 Connect your computer to the same network as the switch You can use a WiFi or wired network connection or connect directly to a switch that is off network using an Ethernet c...

Page 89: ...use a WiFi or wired network connection or connect directly to a switch that is off network using an Ethernet cable 2 Double click the ProSAFE Plus Utility icon The Switch Selection page displays a lis...

Page 90: ...or 16 Port 10 Gigabit Multi Gigabit Smart Managed Plus Switch Manage and Monitor the Switch User Manual 90 7 To clear the port statistics click the CLEAR COUNTERS button All statistics counters chang...

Page 91: ...ns Resolve a subnet conflict to access the switch Note You can visit the support website at netgear com support Note All configuration pages shown are for illustration purposes only and show the XS708...

Page 92: ...ection To test a cable connection 1 Connect your computer to the same network as the switch You can use a WiFi or wired network connection or connect directly to a switch that is off network using an...

Page 93: ...n The Switch Selection page displays a list of Web Managed switches that it discovers on the local network 3 Select the switch If you do not see the switch click the REFRESH button 4 Click the APPLY b...

Page 94: ...ur network You might see the following message if you try to use the ProSAFE Plus Utility to access the switch The switch and manager IP address are not in the same subnet To resolve this subnet confl...

Page 95: ...95 A ASupplemental Information This appendix covers the following topics Factory default settings Technical specifications...

Page 96: ...he factory settings that are shown in the following table Table 2 Factory default settings Feature Setting Switch password password IP address 192 168 0 239 if the switch is not connected to a network...

Page 97: ...6 Cat 6a or Cat 7 to make 10G connections For 10G speeds if the cable distance is greater than 148 feet 45 meters we recommend that you use a Cat 6a cable or higher rated cable Operating temperature...

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