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Troubleshooting

This chapter gives information about troubleshooting your Mobile Broadband 11n Wireless 
Router. After each problem description, instructions are provided to help you diagnose and solve 
the problem. For the common problems listed, go to the section indicated.

•     

Is the router on?

•     

Have I connected the router correctly?

Go to 

Basic Functioning 

on page 88.

•     

I cannot access the router’s configuration with my browser.

Go to 

Troubleshoot Access to the Router Main Menu 

on page 90.

•     

I have configured the router but I cannot access the Internet.

Go to 

Troubleshoot the ISP Connection 

on page 91.

•     

I want to troubleshoot a network using the ping utility.

Go to 

Troubleshoot a TCP/IP Network Using the Ping Utility 

on page 92.

•     

I want to clear the configuration and start over again.

Go to 

Restore the Default Configuration and Password 

on page 93.

•     

I am having problems with setting the date or time.

Go to 

Problems with Date and Time 

on page 94.

This chapter includes the following sections:

•     

Basic Functioning

•     

Troubleshoot Access to the Router Main Menu

•     

Troubleshoot the ISP Connection

•     

Troubleshoot a TCP/IP Network Using the Ping Utility

•     

Restore the Default Configuration and Password

•     

Problems with Date and Time

Summary of Contents for MBR1310

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA February 2012 202 10935 02 v1 0 Mobile Broadband 11n Wireless Router MBR1310 User Manual ...

Page 2: ...om app answers detail a_id 984 Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice Other brand and product names are registered trademarks or trademarks of their respective holders 2011 NETGEAR Inc All rights rese...

Page 3: ...ork 24 Wireless Placement and Range Guidelines 24 Wireless Security Options 25 Manually Configure Your Wireless Settings 26 Configure WEP 28 Configure WPA WPA2 or WPA WPA2 29 Use Push N Connect WPS to Configure Your Wireless Network 29 WPS Button 30 WPS PIN Entry 31 Add Wireless Computers That Do Not Support WPS 31 Wireless Guest Network 32 Chapter 3 SMS Messages Send SMS Messages 34 View SMS Mess...

Page 4: ...2 Set Your Time Zone 53 Schedule Firewall Services 53 Enable Security Event Email Notification 54 Chapter 6 Managing Your Network Router Status 57 Show Statistics 59 Connection Status 60 View Attached Devices 61 Back Up Restore or Erase Your Settings 61 Back Up the Configuration to a File 61 Restore the Configuration from a File 62 Erase the Configuration 62 Protect Access to Your Router 63 Change...

Page 5: ...eshooting Basic Functioning 88 Troubleshoot Access to the Router Main Menu 90 Troubleshoot the ISP Connection 91 Connect to the Internet 91 Troubleshoot Internet Browsing 91 Troubleshoot a TCP IP Network Using the Ping Utility 92 Test the LAN Path to Your Router 92 Test the Path from Your Computer to a Remote Device 93 Restore the Default Configuration and Password 93 Problems with Date and Time 9...

Page 6: ...allation see the Mobile Broadband 11n Wireless Router MBR1310 Installation Guide This chapter includes the following sections Hardware Features Log In to Your Router Access the Setup Wizard after Installation Manually Configure Your Internet Settings Note For more information about the topics covered in this manual visit the support website at http support netgear com ...

Page 7: ...ng to the Internet 7 NETGEAR Mobile Broadband 11n Wireless Router MBR1310 Hardware Features This section acquaints you with the physical aspects of your Mobile Broadband 11n Wireless Router Orient the Antennas ...

Page 8: ...h other WPS enabled devices For more information about using the WPS method to implement security see Use Push N Connect WPS to Configure Your Wireless Network on page 29 WiFi Turn the mobile broadband and WiFi radios in the router on and off Use the user interface to select whether the mobile broadband radio or the WiFi radio or both radios will be controlled by this button The default is the WiF...

Page 9: ...rnet connection detected or device in bridge mode WiFi Solid blue The WiFi local port is initialized Blinking blue Data is being transmitted or received over the WiFi link Off The wireless access point is turned off ACT Solid green The local Ethernet ports have detected wired links with computers Blinking Data is being transmitted or received Off No link is detected on these ports WAN Solid green ...

Page 10: ...ss Router MBR1310 Router Back Panel The back panel of the router contains port connections Ethernet LAN ports Power On Off button Power adapter input WAN port Connector for external antenna Slot for SIM card if required by ISP Connector for external antenna USB ports ...

Page 11: ...er s MAC address serial number security PIN IMEI or ESN number and factory default login information Restore Factory Settings Press for 6 seconds Router information Default access address Default user name and password Security PIN IMEI or ESN number Serial number MAC address Direction of SIM card insertion Network Key Password WiFi Network Name SSID ...

Page 12: ...ed in if you do not click Logout the router waits 5 minutes after no activity before it automatically logs you out To log in to the router 1 Type http www routerlogin net in the address field of your browser and then press Enter A login window displays 2 Enter admin for the user name and your password or the default password For information about how to change the password see Change the Built In ...

Page 13: ...re your router is using the latest updated firmware Router Status screen The Router Status screen displays the current router connection status See Router Status on page 57 4 You can use different methods to configure your router Select Setup Wizard from the router menu to set up your Internet connection and wireless network configuration See Access the Setup Wizard after Installation on page 14 Y...

Page 14: ...opens 2 Click Next The Configuration Assistant prompts you to set up your Internet connection and wireless network as described in the Mobile Broadband 11n Wireless Router MBR1310 Installation Guide a Select your Internet connection mode Use Ethernet first and if fail use mobile broadband connection Always use mobile broadband connection Always use Ethernet connection b Click Next c Select your co...

Page 15: ...if using mobile broadband connection only Broadband Settings To manually configure your broadband Internet settings 1 Log in to the router as described in Log In to Your Router on page 12 2 From the main menu select Broadband Settings 3 Adjust the settings as needed based on your Internet connection The fields in this screen are described in the following table Fields and Check Boxes Description I...

Page 16: ...ibed in the following table Failover after1 Enter how many retry attempts to make before failing over Resume after1 Enter how long to wait for the primary link to be stable before resuming use of the primary link Enable Hardware link detection Enter when to fail over when the Ethernet link is dropped This is independent of the DNS Ping detection methods 1 This field is available only when the Inte...

Page 17: ...this setting should be selected Use internal antenna If this check box is selected the router uses the internal antenna rather than the external antenna Wireless Button Configuration Select the option to determine the behavior of the WPS button on the front panel when it is pressed WiFi Only Pressing the push button toggles the WiFi function If WiFi is turned on pressing the push button turns off ...

Page 18: ...quire A Login Select the option based on the type of account you have with your ISP If you need to enter login information every time you connect to the Internet or you have a PPPoE account with your ISP select Yes Otherwise select No Then fill out the appropriate screen see Login required on page 19 or Login not required on page 21 Note If you have installed PPP software such as WinPoET from Eart...

Page 19: ...ommon PPTP is used in Austria and other European countries Telstra BigPond is for Australia only Login This is usually the name that you use in your email address For example if your main mail account is JerAB ISP com then put JerAB in this field Some ISPs such as Mindspring Earthlink and T DSL require that you use your full email address when you log in If your ISP requires your full email addres...

Page 20: ...t In Minutes An idle Internet connection is terminated after this time period If this value is zero 0 then the router keeps the connection alive by reconnecting immediately whenever the connection is lost Internet IP Address If you log in to your service or your ISP did not provide you with a fixed IP address the router finds an IP address for you automatically when you connect Select Get Dynamica...

Page 21: ...his field For example if your main mail account is JerAB ISP com then put JerAB in this field If your ISP has given you a specific host name then type it for example CCA7324 A Domain Name If Required For most users you can leave this field blank unless required by your ISP You can type the domain name of your ISP For example if your ISP s mail server is mail xxx yyy zzz you would type xxx yyy zzz ...

Page 22: ...sed on their names If your ISP gave you one or two DNS addresses select Use These DNS Servers and type the primary and secondary addresses Otherwise select Get Automatically From ISP Note If you get Address not found errors when you go to a website it is likely that your DNS servers are not set up correctly You should contact your ISP to get DNS server addresses Router MAC Address Your computer s ...

Page 23: ...EAR strongly recommends that you use wireless security This chapter includes the following sections Plan Your Wireless Network Manually Configure Your Wireless Settings Use Push N Connect WPS to Configure Your Wireless Network Wireless Guest Network Note Computers can connect wirelessly at a range of several hundred feet If you do not use wireless security this can allow others outside your immedi...

Page 24: ...range of your wireless connection can vary significantly based on the physical placement of the router The latency data throughput performance and notebook power consumption of wireless adapters also vary depending on your configuration choices For best results place your router according to the following guidelines Near the center of the area in which your computers will operate In an elevated lo...

Page 25: ... access by MAC address adds an obstacle against unwanted access to your network but the data broadcast over the wireless link is fully exposed Turn off the broadcast of the wireless network name SSID If you disable broadcast of the SSID only devices that have the correct SSID can connect This nullifies wireless network discovery feature of some products such as Windows XP but the data is still exp...

Page 26: ...uter with an Ethernet cable while you are making changes To view or manually configure the wireless settings 1 Log in to the router as described in Log In to Your Router on page 12 2 From the main menu select Wireless Settings The settings for this screen are explained in the table following the procedure 3 Select the region in which the router will operate 4 For initial configuration and test lea...

Page 27: ...raffic To join a network a wireless computer or device has to use the SSID Region The location where the router is used Channel The wireless channel used by the gateway The default is Auto Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this happens you might need to try different channels to see which works best Mode The default is ...

Page 28: ...hat requires a shared key but still leaves data transmissions unencrypted Security is stronger if you use both the Shared Key and WEP encryption settings 5 Select the Encryption Strength setting 64 bit Use 10 hexadecimal digits any combination of 0 9 a f or A F 128 bit Use 26 hexadecimal digits any combination of 0 9 a f or A F 6 Enter the encryption keys You can manually or automatically program ...

Page 29: ...y If this happens reconfigure your wireless computer to match the new settings or access the router from a wired computer to make further changes To configure WPA or WPA2 in the router 1 Log in to the router as described in Log In to Your Router on page 12 2 From the main menu select Wireless Settings 3 On the Wireless Setting screen select the radio button for the WPA or WPA2 option of your choic...

Page 30: ...S button on the front of the router The router tries to communicate with the client the computer that wants to join the network for 2 minutes 4 Go to the client wireless computer and run a WPS configuration utility Follow the utility s instructions to click a WPS button 5 Go back to the router screen to check for a message The router WPS screen displays a message confirming that the client was add...

Page 31: ...re clients and then click Next The Add WPS Client screen displays 3 Select the PIN Number radio button 4 Go to the client wireless computer Run a WPS configuration utility Follow the utility s instructions to generate a PIN Take note of the client PIN 5 In the router Add WPS Client screen enter the client PIN number and then click Next The router tries to communicate with the client for 4 minutes ...

Page 32: ...ID to a meaningful name On the WPA PSK WPA2 PSK screen select a passphrase Make sure that the Keep Wireless Settings check box is selected in the WPS Settings screen so that your new settings will not be erased if you use WPS 4 Click Apply so that your changes take effect Write down your settings All existing wireless clients are disassociated and disconnected from the router 5 For the non WPS dev...

Page 33: ...rk You can also change the SSID NETGEAR strongly recommends that you change the SSID to a different name Note that the SSID is case sensitive For example GuestNetwork is not the same as Guestnetwork For guest networks wireless security is disabled by default NETGEAR strongly recommends that you implement wireless security for the guest network 3 Select a security option for the guest network and s...

Page 34: ... SMS The SMS menus enable you to perform the tasks that are explained in the following sections Send SMS Messages View SMS Messages Send SMS Messages To send SMS messages 1 On the main menu under Advanced select SMS and then select Inbox from the drop down list to display the following screen 2 Click new and the following screen displays ...

Page 35: ... view new SMS messages 1 On the main menu under Advanced select SMS and then select Inbox from the drop down list to display the following screen 2 Select the desired message To view sent SMS messages 1 On the main menu under Advanced select SMS and then select Sent from the drop down list to display the following screen 2 Select the desired message ...

Page 36: ...nd configure the USB storage drives attached to your router Note The USB ports on the router can be used only to connect USB storage devices like flash drives or hard drives Do not connect computers USB modems printers CD drives or DVD drives to the USB ports ...

Page 37: ...SB high speed standards The approximate USB bus speeds are shown in the following table Actual bus speeds can vary depending on the CPU speed memory speed of the network and other variables The router should work with USB 2 0 compliant or 1 1 compliant external flash and hard drives For the most up to date list of USB drives supported by the router go to http kb netgear com app answers detail a_id...

Page 38: ...storage location for photos and multimedia This eliminates the need to log in to and pay for an external photo sharing site To share files with your friends and family 1 Insert your USB drive into the USB port on the router either directly or with a USB cable Computers on your local area network LAN can access this USB drive using a web browser or Microsoft Networking 2 If you want to specify read...

Page 39: ...ems with large files your colleagues can use FTP to easily download shared files from the router To share files with a remote colleague 1 To protect your network set up security Create a user name and password for the colleague with appropriate access 2 If you want to limit USB drive access to read only access from the router USB Storage Basic Settings screen click Edit a Network folder In the Wri...

Page 40: ... USB device from this screen you can click the network or device name or the share name You can also type readyshare in the address field of your web browser If you logged in to the router before you connected your USB device you might not see your USB device in the router screens until you log out and then log in again Table 3 USB Storage Basic Settings Fields and Buttons Description Network Devi...

Page 41: ... HDD Total and Free Space Shows the current utilization of the storage device Share Name You can click the name shown or you can type it in the address field of your web browser If Not Shared is shown then the default share has been deleted and no other share for the root folder exists Click the link to change this setting Read and Write Access Shows the network folder permissions and access contr...

Page 42: ...Settings screen displays You can use this screen to specify access to the USB storage device The following table explains the fields and buttons in the USB Storage Advanced Settings screen Table 4 USB Storage Advanced Settings Fields Description Network Device Name The default is readyshare This is the name used to access the USB device connected to the router from your computer Workgroup If you a...

Page 43: ... default If you enable this setting remote users can access the USB drive through FTP over the Internet Available Network Folders Folder Name Full path of the network folder Volume name Volume name from the storage device either USB drive or HDD Total and Free Space The current utilization of the storage device Share Name You can click the name shown or you can type it into the address field of yo...

Page 44: ...ive WARNING Unmount the USB drive first before physically unplugging it from the router If the USB disk is removed or a cable is pulled while data is being written to the disk it could result in file or disk corruption To unmount a USB disk drive so that no users can access it from the USB Settings screen click the Safely Remove USB button This takes the drive offline Specify Approved USB Devices ...

Page 45: ... computers using a web browser you need to use the router s Internet port IP address Locate the Internet Port IP Address To view the Internet port IP address 1 Log in to the router 2 In the main menu under Maintenance select Router Status 3 Record the IP address that is listed for the Internet port This is the IP address you can use to connect to the router remotely Access the Router s USB Drive R...

Page 46: ...ble File and Printer Sharing Each computer s network properties need to be set to enable network communication with the USB drive File and Printer Sharing for Microsoft Networking needs to be enabled as described in the following sections Note In Windows 2000 and Windows XP File and Printer Sharing is enabled by default Configure Windows 98SE and Windows ME The easiest way to get to your network p...

Page 47: ... Event Email Notification Note For information about the advanced security features port forwarding and port triggering see Port Forwarding and Port Triggering on page 70 View Select and Save Logged Information The router logs security related events such as denied incoming service requests hacker probes and administrator logins If you enabled security in the Block Sites screen the Logs screen can...

Page 48: ...the log entry was recorded Description or action The type of event and what action was taken if any Source IP The IP address of the initiating device for this log entry Source port and interface The service port number of the initiating device and whether it originated from the LAN or WAN Destination The name or IP address of the destination device or website Destination port and interface The ser...

Page 49: ...activated This entry indicates a power up or reboot with initial time entry Tue 2002 05 21 18 55 00 Administrator login successful IP 192 168 0 2 Thu 2002 05 21 18 56 58 Administrator logout IP 192 168 0 2 This entry shows a time out of the administrator login Tue 2002 05 21 19 00 06 Login screen timed out IP 192 168 0 2 This entry shows when the log was emailed Wed 2002 05 22 22 00 19 Log emailed...

Page 50: ...s within web addresses Security options include Keyword blocking of HTTP traffic Outbound service blocking Limits access from your LAN to Internet locations or services that you specify as off limits Denial of service DoS protection Detects and thwarts DoS attacks such as Ping of Death SYN flood LAND attack and IP spoofing Blocking unwanted traffic from the Internet to your LAN The router allows y...

Page 51: ...orted in the keyword list Note If you block sites you can set up the router to log attempts to access them See View Select and Save Logged Information on page 47 5 To delete a keyword or domain select it from the list click Delete and then click Apply 6 To specify a trusted user enter that computer s IP address in the Trusted IP Address field and then click Apply You can specify one trusted user w...

Page 52: ...me independent of the Schedule screen 4 Click Add and the following screen displays 5 Either select a service from the Service Type drop down list or use the Service Type User Defined field to create a custom service 6 Click Add to create the service and it will be listed in the Service Table on the Block Services screen 7 Click Apply to save your settings Scheduling The router uses Network Time P...

Page 53: ...ur local time zone and for time stamping log entries If your time zone is currently in daylight savings time select the Automatically Adjust for Daylight Savings Time check box 4 Click Apply to save your settings Schedule Firewall Services If you enabled service blocking in the Block Services screen or port forwarding in the Ports screen you can set up a schedule for when blocking occurs or when a...

Page 54: ...times for the selected days fill in the Start Blocking and End Blocking fields 4 Enter the values in 24 hour time format For example 10 30 a m would be 10 hours and 30 minutes and 10 30 p m would be 22 hours and 30 minutes If you set the start time after the end time the schedule will be effective through midnight the next day 5 Click Apply to save your changes Enable Security Event Email Notifica...

Page 55: ... your email program 3 Specify when you want the alerts and logs to be sent Send alert immediately Select this check box if you would like immediate notification of a significant security event such as a known attack port scan or attempted access to a blocked site Send logs according to this schedule Specify how often to send the logs Hourly Daily Weekly or When Full Day Specify which day of the we...

Page 56: ...o perform network management tasks with your Mobile Broadband 11n Wireless Router This chapter includes the following sections Router Status View Attached Devices Back Up Restore or Erase Your Settings Protect Access to Your Router Upgrade the Router Firmware ...

Page 57: ...tus For information about the fields on this screen see the table on the following page See Show Statistics on page 59 for information about statistics For information about the Internet connection see Connection Status on page 60 Field Description Hardware Version This field displays the model number of this router Firmware Version This field displays the router firmware version GUI Language Vers...

Page 58: ...he current network the modem is connected to Mobile Broadband Port Connection Status The status of the Internet connection IP Address The IP address used by the modem If no address is shown the router cannot connect to the Internet Protocol The protocol for the Internet connection which is PPP Point to Point IP Subnet Mask The IP subnet mask used by the router s USB port Gateway IP Address The IP ...

Page 59: ... disabled or not If not enabled the Wireless LED on the front panel is off Broadcast Name Indicates if the router is configured to broadcast its SSID Wireless Isolation Indicates whether wireless isolation is enabled or disabled Wi Fi Protected Setup Indicates status of the Wi Fi Protected Setup Field Description Status The link status Note that LAN2 LAN3 and LAN4 are guest networks TxPkts The num...

Page 60: ... the Internet No USB Device Attached The router does not detect a USB modem connected to its USB port Either the modem is disconnected or it is not correctly seated To correct the problem remove the modem and reinsert it into the port Received Signal Quality in dBm Modem radio reception A small negative number indicates good signal quality Bytes Transmitted The number of bytes transmitted in the m...

Page 61: ...his file can be backed up to your computer restored or reverted to factory default settings The procedures in the following sections explain how to do these tasks Back Up the Configuration to a File To back up the configuration to a file 1 Log in to the router Type http www routerlogin net in the address field of your Internet browser Enter admin for the user name and your password or the default ...

Page 62: ...up Settings 3 Enter the full path to the file on your network or click Browse to locate the file 4 When you have located the cfg file click Restore to upload the file to the router The router reboots Note To restore the factory default settings when you do not know the login password or IP address press the Restore Factory Settings button on the bottom of the router for 6 seconds Erase the Configu...

Page 63: ...cters Change the Built In Password To change the built in password 1 To log in to the router type http www routerlogin net in the address field of your Internet browser Enter admin for the user name and your password or the default password Note If you changed the password and do not remember what it is you can reset the router to its factory default settings See Restore the Default Configuration ...

Page 64: ... site If the upgrade file is compressed a zip file you first need to extract the binary bin or img file before uploading it to the router NETGEAR recommends that you back up your configuration before doing a firmware upgrade To restore your configuration settings after upgrade 1 Download and unzip the new firmware file from NETGEAR The web browser used to upload new firmware into the router has to...

Page 65: ...the window clicking a link or loading a new page If the browser is interrupted it might corrupt the firmware causing router to be unworkable and inaccessible When the upload is complete your router automatically restarts The upgrade process typically takes about 1 minute In some cases you might need to clear the configuration and reconfigure the router after upgrading ...

Page 66: ... Mobile Broadband 11n Wireless Router This chapter includes the following sections Advanced Wireless Settings Wireless Repeating Function Port Forwarding and Port Triggering WAN Setup LAN Setup QoS Setup Dynamic DNS Use Static Routes Enable Remote Management Universal Plug and Play Traffic Meter ...

Page 67: ... wireless radio which allows the router to work as a wireless access point Turning off the wireless radio can be helpful for configuration network tuning or troubleshooting Fragmentation Length CTS RTS Threshold and Preamble Mode These should be left at their default settings Router PIN The PIN number used for Push N Connect Disable Router PIN By default this check box is cleared This allows the W...

Page 68: ...our wireless devices to match the wireless network name SSID of the router Note The SSID of any wireless access adapters has to match the SSID you configure in the router If they do not match you will not get a wireless connection to the router Restrict Access by MAC Address For increased security you can restrict access to the wireless network to allow only specific computers based on their MAC a...

Page 69: ...ter is in the Available Wireless Cards table select its radio button to capture its MAC address Use the Wireless Card Entry fields to enter the MAC address of the device to be added The MAC address can usually be found on the bottom of the wireless device If no device name displays when you enter the MAC address you can type a descriptive name for the computer that you are adding 4 Click Apply to ...

Page 70: ...tion Enable Wireless Repeating Function Enable this if you wish to use either bridge mode or repeater mode and then select the mode you want for your environment Wireless Repeater In this mode the MBR1310 will communicate only with another base station mode wireless station You have to enter the MAC address physical address of the other base station mode wireless station in the field provided WEP ...

Page 71: ...ies to chat and Internet games Port Forwarding To set up port forwarding 1 From the main menu under Advanced select Port Forwarding Port Triggering The following screen displays By default the Port Forwarding radio button is selected 2 You can select a service or create a custom service Select a service from the Service Name drop down list and specify the computer s IP address If you want to add a...

Page 72: ...e the WAN setup 1 From the main menu select WAN Setup to display the WAN Setup screen 2 Make the changes that you want and then click Apply to save the settings The WAN Setup fields are described in the following table Setting Description Disable Port Scan and DoS Protection This check box is usually cleared so that the firewall protects your LAN against port scans and denial of service attacks Th...

Page 73: ...ured in the Port Forwarding Port Triggering screen Instead of discarding this traffic you can have it forwarded to one computer on your network This computer is called the default DMZ server To assign a computer or server to be a default DMZ server 1 Go to the WAN Setup screen as described in the previous section 2 Select the Default DMZ Server check box 3 Type the IP address for that server 4 Cli...

Page 74: ...s of the router while connected through the browser you will be disconnected and so will others connected to the router To connect to the router you have to open a new connection to the new IP address and log in again Others using the router have to restart their computers to connect to the router again To view or change the LAN setup 1 Select LAN IP to display the LAN Setup screen 2 Change the se...

Page 75: ... 254 although you might want to save part of the range for devices with fixed addresses The router delivers the following parameters to any LAN device that requests DHCP An IP address from the range you have defined Subnet mask Gateway IP address is the router s LAN IP address Primary DNS server if you entered a primary DNS address in the Basic Settings screen otherwise the router s LAN IP address...

Page 76: ...ssign to the computer or server Choose an IP address from the router s LAN subnet such as 192 168 0 x 3 Type the MAC address of the computer or server Tip If the computer is on your network it is listed on the same screen for your convenience Selecting the radio button for each entry in the attached device list fills in the fields automatically with the computer s MAC address and name 4 Click Appl...

Page 77: ...S the QoS function works to prioritize Internet access traffic For the applications that already exist in the drop down list for example On line Gaming Ethernet LAN Port or a specified MAC address you can modify the priority level by clicking the Edit button or clicking the Delete button to erase the priority rule Otherwise you can also define the priority policy for online gaming an application a...

Page 78: ...dband 11n Wireless Router MBR1310 QoS Priority Rule List From the QoS Setup screen click Setup QoS Rule to display the following screen QoS Priority Rules From the QoS Priority Rule List click Add Priority Rule to display the following screen ...

Page 79: ...ority 3 Select the priority level Highest High Normal or Low 4 You can also type the name in the QoS Policy field for this rule if you like 5 Click Apply For Ethernet LAN Ports To set up the priority for LAN port 1 From the Priority Category list select Ethernet LAN Port 2 For the priority level for those computers connecting on this LAN port select the LAN port number you plan to specify 3 Select...

Page 80: ...om the Priority Category list choose MAC Address 2 Enter the MAC address for the computer for which you are specifying the priority You can also type a name that is easy to remember in the Device Name fields 3 Select the priority level Highest High Normal or Low 4 You can also type a name in the QoS Policy field for this rule if you prefer 5 Click the Add button and then click Apply To delete a pr...

Page 81: ...use private addresses are not routed on the Internet To configure Dynamic DNS 1 From the main menu select Dynamic DNS to display the Dynamic DNS screen 2 Access the website of one of the Dynamic DNS service providers whose names appear in the Service Provider drop down list and register for an account For example for dyndns org go to www dyndns org 3 Select the Use a Dynamic DNS Service check box ...

Page 82: ...nd static route was created to your local network for all 192 168 0 x addresses With this configuration if you attempt to access a device on the 134 177 0 0 network your router forwards your request to the ISP The ISP forwards your request to the company where you are employed and the request is likely to be denied by the company s firewall In this case you have to define a static route telling yo...

Page 83: ... This has to be a router on the same LAN segment as the router Metric Type a number between 2 and 15 This represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 5 Click Apply to save your changes If you added a static route it is added to the Static Routes screen Enable Remote Management Using the R...

Page 84: ...m any IP address on the Internet select Everyone 5 Specify the number of the port that will be used for accessing the router s internal menus Access normally uses the standard HTTP service port 80 For greater security you can enter a different port number Choose a number between 1024 and 65535 but do not use the number of any common service port The default is 8080 which is a common alternate for ...

Page 85: ...P packet sent Hops are the number of steps allowed to propagate for each UPnP advertisement before it disappears The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly then it might be necessary to increase this value a little UPn...

Page 86: ... is reached Download only The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing traffic 5 You can limit the amount of data traffic allowed per month By specifying how many Mbytes per month are allowed By specifying how many hours of traffic are allowed 6 Set the traffic counter to begin at a specific time and date 7 Set up traf...

Page 87: ...ed the router but I cannot access the Internet Go to Troubleshoot the ISP Connection on page 91 I want to troubleshoot a network using the ping utility Go to Troubleshoot a TCP IP Network Using the Ping Utility on page 92 I want to clear the configuration and start over again Go to Restore the Default Configuration and Password on page 93 I am having problems with setting the date or time Go to Pr...

Page 88: ...l Quality LED is lit when the router has detected a mobile broadband signal A blue LED indicates excellent coverage A green LED indicates good coverage An amber LED indicates marginal coverage If any of these conditions does not occur refer to the following table LED Action Power Test Power Test LED is off Make sure that the power cord is correctly connected to your router and that the power suppl...

Page 89: ...he hub or workstation Make sure that power is turned on to the connected hub or workstation WAN WAN LED is off If this LED does not light when an Ethernet connection is made using the Ethernet connection option check the following Make sure that the Ethernet cable connections are secure at the router and at the modem Make sure that power is turned on to the modem 2G 3G 2G 3G LED is off The router ...

Page 90: ...o the router and reboot your computer If your router s IP address was changed and you do not know the current IP address clear the router s configuration to factory defaults This sets the router s IP address to 192 168 0 1 This procedure is explained in Restore the Default Configuration and Password on page 93 Make sure that your browser has Java JavaScript or ActiveX enabled If you are using Inte...

Page 91: ...icates excellent coverage A green Signal LED indicates good coverage An amber Signal LED indicates marginal coverage An unlighted Signal LED indicates no coverage b Maintain recommended minimum distances between NETGEAR equipment and household appliances to reduce interference see Regulatory Compliance Information on page 98 Troubleshoot Internet Browsing If your router can obtain an IP address bu...

Page 92: ...th to your router is set up correctly To ping the router from a computer running Windows 95 or later 1 From the Windows toolbar click the Start button and select Run 2 In the field provided type ping followed by the IP address of the router as in this example ping 192 168 0 1 3 Click OK You should see a message like this one Pinging IP address with 32 bytes of data If the path is working you see t...

Page 93: ...etwork address of the remote device Check that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your computer enter that host name as the account name in the Basic Settings screen Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing only traffic from the MAC address of your br...

Page 94: ... the date and time of day Problems with the date and time function can include the following Date shown is January 1 2000 Cause The router has not yet successfully reached a network time server Check that your Internet access settings are configured correctly If you have just completed configuring the router wait at least 5 minutes and check the date and time again Time is off by one hour Cause Th...

Page 95: ... that are shown in the following table Feature Default Behavior Router login User login URL http www routerlogin net or http www routerlogin com User name case sensitive admin Login password case sensitive password Internet connection WAN MAC address Use default address WAN MTU size 1500 Port speed AutoSense Local network LAN LAN IP 192 168 0 1 Subnet mask 255 255 255 0 RIP direction None RIP vers...

Page 96: ...work conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Country Region United States in North America otherwise varies by region RF channel Auto Operating mode Up to 145 Mbps Data rate Best Output power Full Access point Enabled Authentication type Open system Wireless Card Access List ...

Page 97: ...r MBR1310 Environmental specifications Operating temperature 0 to 40 C 32º to 104ºF Operating humidity 90 maximum relative humidity noncondensing Electromagnetic emissions VCCI Class B EN 55 022 CISPR 22 Class B Interface specifications LAN 10BASE T or 100BASE Tx RJ 45 WAN USB Technical Specifications ...

Page 98: ...ital 30 feet 9 meters Bluetooth devices 20 feet 6 meters ZigBee 20 feet 6 meters Europe EU Declaration of Conformity Marking with the above symbol indicates compliance with the Essential Requirements of the R TTE Directive of the European Union 1999 5 EC This equipment meets the following conformance standards EN300 328 2 4Ghz EN301 489 17 EN301 893 5Ghz EN60950 1 This device is a 2 4 GHz wideband...

Page 99: ...ΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΙΑΤΑΞΕΙΣ ΤΗΣ Ο ΗΓΙΑΣ 1999 5 ΕΚ Français French Par la présente NETGEAR Inc déclare que l appareil Radiolan est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Italiano Italian Con la presente NETGEAR Inc dichiara che questo Radiolan è conforme ai requisiti essenz...

Page 100: ...ovenia Smernice 1999 5 ES Suomi Finnish NETGEAR Inc vakuuttaa täten että Radiolan tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen Svenska Swedish Härmed intygar NETGEAR Inc att denna Radiolan står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999 5 EG Íslenska Icel...

Page 101: ...gs time 53 94 Denial of Service DoS protection 50 DHCP 75 disconnecting USB drive 44 DMZ server 73 Dynamic DNS 80 E Ethernet broadband settings 18 F factory settings restoring 62 file and printer sharing 46 file sharing 38 Firmware Upgrade Assistant 12 firmware upgrading 64 flash memory 64 front panel router 8 88 FTP sharing files using 39 G guest networks 32 I Internet connection autodetecting co...

Page 102: ... panel 10 front panel 8 88 label 11 placing antennas 7 router status 57 router usage statistics 59 S settings SMS 34 sharing files 38 sites blocking 50 SMS Short Message Service configuring 34 SMTP 55 static routes 82 statistics usage 59 status LEDs 8 88 status connection 60 status router 57 status traffic 86 storage drive See USB storage T TCP IP network troubleshooting 92 technical support 2 tim...

Page 103: ...wireless guest network 32 wireless network planning 24 range and interference 24 viewing or changing settings 26 wireless repeating function 70 wireless security 25 wireless settings advanced 67 wireless station access control 67 WPA 25 29 31 32 WPA WPA2 29 WPA and WPA2 configuring 29 WPA2 29 31 32 WPS 8 29 31 WPS button 8 ...

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