87
8
8.
Troubleshooting
This chapter gives information about troubleshooting your Mobile Broadband 11n Wireless
Router. After each problem description, instructions are provided to help you diagnose and solve
the problem. For the common problems listed, go to the section indicated.
•
Is the router on?
•
Have I connected the router correctly?
Go to
Basic Functioning
on page 88.
•
I cannot access the router’s configuration with my browser.
Go to
Troubleshoot Access to the Router Main Menu
on page 90.
•
I have configured the router but I cannot access the Internet.
Go to
Troubleshoot the ISP Connection
on page 91.
•
I want to troubleshoot a network using the ping utility.
Go to
Troubleshoot a TCP/IP Network Using the Ping Utility
on page 92.
•
I want to clear the configuration and start over again.
Go to
Restore the Default Configuration and Password
on page 93.
•
I am having problems with setting the date or time.
Go to
Problems with Date and Time
on page 94.
This chapter includes the following sections:
•
Basic Functioning
•
Troubleshoot Access to the Router Main Menu
•
Troubleshoot the ISP Connection
•
Troubleshoot a TCP/IP Network Using the Ping Utility
•
Restore the Default Configuration and Password
•
Problems with Date and Time