NetComm 3G21WE User Manual Download | Manualshive

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Introduction

2

Welcome

Preface

The purpose of this manual is to provide you with detailed information on the installation, operation and
application of your 3G21WE HSPA+ WiFi Router.
Important Notice and Safety Precaution

•

Before servicing or disassembling this equipment, always disconnect power from the device.

•

Use an appropriate power supply, preferably the supplied power adapter, with an output of DC 12V 1.5A.

•

Do not operate the device near flammable gas or fumes. Turn off the device when you are near a petrol
station, fuel depot or chemical plant/depot. Operation of such equipment in potentially explosive

atmospheres can represent a safety hazard.

•

The device and antenna shall be used only with a minimum of 20 cm from the human body.

•

The operation of this device may affect medical electronic devices, such as hearing aids and pacemakers.

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Summary of Contents for 3G21WE

Page 1: ...Introduction User Guide ...

Page 2: ...propriate power supply preferably the supplied power adapter with an output of DC 12V 1 5A Do not operate the device near flammable gas or fumes Turn off the device when you are near a petrol station fuel depot or chemical plant depot Operation of such equipment in potentially explosive atmospheres can represent a safety hazard The device and antenna shall be used only with a minimum of 20 cm from...

Page 3: ...IZED ZONE DMZ HOST 26 6 3 SECURITY 27 6 3 1 IP FILTERING 27 6 4 ROUTING 28 6 4 1 STATIC ROUTE 28 6 4 2 DYNAMIC ROUTE 29 6 5 PARENTAL CONTROL 29 6 5 1 TIME RESTRICTION 29 6 5 2 URL FILTER 30 6 6 DOMAIN NAME SYSTEM DNS 31 6 6 1 DOMAIN NAME SYSTEM DNS SERVER 31 6 6 2 DYNAMIC DOMAIN NAME SYSTEM DYNAMIC DNS 31 6 7 DEVICE SETTINGS 32 6 7 1 BACKUP SETTINGS 32 6 7 2 UPDATE SETTINGS 32 6 7 3 RESTORE DEFAUL...

Page 4: ...Introduction Introduction CHAPTER 1 4 Introduction ...

Page 5: ...WPA WPA2 and 802 1x MAC address and IP filtering Static route functions DNS Proxy Integrated 802 11n AP backward compatible with 802 11b g CLI command interface Web based management Supports VPN Pass through NAT PAT DHCP Server Relay Client Configuration backup and restoration 1 2 Package Contents Your package contains the following Etisalat HSPA WiFi Router Printed Quick Start Guide CD Containing...

Page 6: ...udes devices with Wake on LAN capability where a slight voltage is supplied to an Ethernet connection Off No device connected or Connected device is off Blink LAN activity present traffic in either direction Internet Green On Internet connection established Off No connection to the internet or Router powered off Blink Data is currently being transmitted through the Internet connection WiFi Green O...

Page 7: ...7 Advanced This chapter explains advanced setup for your Router CHAPTER 2 ...

Page 8: ...k connection click on Start Control Panel Network Connections Then right mouse click on the Local Area Connection and select Properties Select Internet Protocol TCP IP then select Properties DHCP MODE You can set your PC to DHCP mode by selecting Obtain an IP address automatically in the dialog box shown below STATIC IP MODE The following steps show how to assign a Static IP address to your PC usi...

Page 9: ... Mac 2 Choose an IP address between 192 168 1 2 192 168 1 254 Do not choose the Router IP of 192 168 1 1 enter this IP address into the field marked IP Address and enter a Subnet Mask of 192 168 1 1 3 Set the Router and DNS server field to 192 168 1 1 The Router s IP address NOTE The IP address of the Router is 192 168 1 1 default so the computer must be set with a different IP to the Router In th...

Page 10: ...or the Router Local LAN access username admin password admin Remote WAN access username support password support User access username user password user LAN IP address 192 168 1 1 Remote WAN access disabled NAT and firewall enabled Dynamic Host Configuration Protocol DHCP server on LAN interface enabled Technical Note During power on the device initializes all settings to default values It will th...

Page 11: ...ddress for the Router in the Web address field In this case http 192 168 1 1 NOTE For remote access use the WAN IP address shown on the WUI Homepage screen and login with remote username and password 2 A dialog box will appear as illustrated below enter the default username and password as defined in section 3 3 Default Settings Click Ok to continue NOTE The login password can be changed later see...

Page 12: ...12 Basic This chapter explains basic setup for your Router CHAPTER 3 ...

Page 13: ...der version The bootloader version of the device Router Firmware version The firmware version of the device Wireless driver version The wireless driver version of the wireless module Mac Address The MAC address of the device s LAN connection interface Serial Number The serial number of the device Network The name of or other reference to the mobile network operator Link Shows the connection status...

Page 14: ...14 Settings This menu includes Etisalat service Setup and PIN Configuration CHAPTER 4 ...

Page 15: ...alat s 3G network please select the Etisalat UAE profile with the Etisalat s APN as etisalat ae Authentication Method should be provided by Etisalat or just leave it set to AUTO if not required If you have not received the username and password leave these fields empty 3 Select IP compression and Data compression to be ON or OFF By default they are set to off 4 Click the Save button to save the ne...

Page 16: ...16 WIFI Etisalat CHAPTER 5 ...

Page 17: ...idging behaviour Station information 5 1 SETTINGS This screen allows you to configure basic features of the wireless LAN interface You can enable or disable the wireless LAN interface hide the network from active scans set the wireless network name also known as SSID and restrict the channel set based on country requirements The Wireless Guest Network function adds extra networking security when c...

Page 18: ...worldwide and specific national settings Each county listed in the menu enforces specific regulations limiting channel range US worldwide Japan 1 14 Jordan 10 13 Israel 1 13 Max Clients The maximum number of clients that can access the router Wireless Guest Virtual Access Points This router supports multiple SSIDs called Guest SSIDs or Virtual Access Points To enable one or more Guest SSIDs select...

Page 19: ...s that you can choose TKIP AES TKIP AES TKIP Temporary Key Integrity Protocol takes the original master key only as a starting point and derives its encryption keys mathematically from this master key Then it regularly changes and rotates the encryption keys so that the same encryption key will never be used twice AES Advanced Encryption Standard provides security between client workstations opera...

Page 20: ...d are fragmented i e split into smaller units suitable for the circuit size Packets smaller than the specified fragmentation threshold value are not fragmented Enter a value between 256 and 2346 If you experience a high packet error rate try to slightly increase your Fragmentation Threshold The value should remain at its default setting of 2346 Setting the Fragmentation Threshold too low may resul...

Page 21: ... character 6 byte convention xx xx xx xx xx xx where xx are hexadecimal numbers A maximum of 60 MAC addresses can be added Enter the MAC address on the screen below and click Save Apply 5 5 WIRELESS BRIDGE The following screen appears when selecting Wireless Bridge and goes into a detailed explanation of how to configure wireless bridge features of the wireless LAN interface Click Save Apply to im...

Page 22: ...fy a particular BSS Basic Service Set within an area In Infrastructure BSS networks the BSSID is the MAC Media Access Control address of the AP Access Point and in Independent BSS or ad hoc networks the BSSID is generated randomly Associated Lists all the stations that are associated with the Access Point along with the amount of time since packets were transferred to and from each station If a st...

Page 23: ...23 Advanced This chapter explains advanced setup for your Router CHAPTER 6 ...

Page 24: ...PnP Tick the box to enable Universal Plug and Play Dynamic Host Configuration Protocol DHCP Server Select enable DHCP server and enter your starting and ending IP addresses and the lease time This setting configures the Router to automatically assign IP default Router and DNS server addresses to every DHCP client on your LAN Static IP Lease List To specify the IP address assigned through DHCP acco...

Page 25: ...rvice from the list Or create a custom server and enter a name for the server Server IP Address Enter the IP address for the server External Port Start Enter the starting external port number when you select Custom Server When a service is selected the port ranges are automatically configured External Port End Enter the ending external port number when you select Custom Server When a service is se...

Page 26: ...select custom application When an application is selected the port ranges are automatically configured Trigger Port End Enter the ending trigger port number when you select custom application When an application is selected the port ranges are automatically configured Trigger Protocol TCP TCP UDP or UDP Open Port Start Enter the starting open port number when you select custom application When an ...

Page 27: ...D Under this condition all outgoing IP packets that match the filter rules will be BLOCKED To add a filtering rule click the Add button The following screen will display Options Description Filter Name The filter rule label Protocol TCP TCP UDP UDP or ICMP Source IP address Enter source IP address Source Subnet Mask Enter source subnet mask Source Port port or port port Enter source port number or...

Page 28: ...lter table for field descriptions Click Save Apply to save and activate the filter 6 4 ROUTING Static Route and Dynamic Route settings can be found in the Routing link as illustrated below 6 4 1 STATIC ROUTE The Static Route screen displays the configured static routes Click the Add or Remove buttons to change settings Click the Add button to display the following screen Enter Destination Network ...

Page 29: ... or stop dynamic routing 6 5 PARENTAL CONTROL 6 5 1 TIME RESTRICTION Time Restriction allows you to restrict access from a device on your Local Area network LAN to the Internet through the Router on selected days at certain times Make sure to activate the Internet Time server synchronization as described in section 7 10 SNTP so that the scheduled times match your local time Click Add to display th...

Page 30: ...ler allows you to restrict access from a device on your Local Area Network LAN to certain websites on the internet To use this feature first select whether to Allow or Block the URL list If Allow is selected only the URL addresses listed in the table will be accessible to the computers on the LAN If Block is selected the URL addresses listed in the table will be blocked from computers on the LAN A...

Page 31: ... 6 2 DYNAMIC DNS The Dynamic DNS service allows a dynamic IP address to be aliased to a static hostname in any of a selection of domains allowing the Router to be more easily accessed from various locations on the internet NOTE The Add Remove buttons will be displayed only if the Router has been assigned an IP address from the remote server To add a dynamic DNS service click the Add button and thi...

Page 32: ...n appears when selecting Restore Default By clicking on the Restore Default Settings button you can restore your Gateways default firmware settings To restore system settings reboot your Router NOTE The default settings can be found in section 2 3 Default Settings Once you have selected the Restore Default Settings button the following screen will appear Close the window and wait 2 minutes before ...

Page 33: ...he Router will reboot and the browser window will refresh to the default screen upon successful installation It is recommended that you compare the Software Version at the top of the Basic screen WUI homepage with the firmware version installed to confirm the installation was successful 6 8 ACCESS CONTROL The Access Control option found in the Management drop down menu configures access related pa...

Page 34: ...work administrator to monitor a network by retrieving settings on remote network devices To do this the administrator typically runs an SNMP management station program such as MIB browser on a local host to obtain information from the SNMP agent in this case the 3G21WE if SNMP enabled An SNMP community performs the function of authenticating SNMP traffic A community name acts as a password that is...

Page 35: ...elect the local time zone Configure these options and then click Save Apply to activate NOTE SNTP must be activated to use Parental Control section 7 5 6 11 USB SETTINGS The USB Settings option found in the Advanced Settings drop down menu configures USB port related parameters in the following two areas Print Server USB Storage 6 11 1 PRINT SERVER These steps explain the procedure for enabling th...

Page 36: ...as located on the side menu below 3 Click Next to continue when you see the dialog box below 4 Select Network Printer and click Next 5 Select Connect to a printer on the Internet and enter your printer link e g http 192 168 1 1 printers printername and click Next NOTE the printer name must be the same name entered in the web user interface printer server setting as in step 1 ...

Page 37: ...ick Next 8 Click Finish 9 Check the status of printer from Windows Control Panel printer window Status should show as Ready F O R M A C O S X 1 Browse to the Apple menu and select System Preferences In the System Preferences menu 2 click on Print Fax 3 With your Printer driver installed please add your printer from the Printer Fax menu Advanced ...

Page 38: ... down list 6 Type into the Address field GatewayIPAddress 631 where GatewayIPAddress is the IP address of your Router default 192 168 1 1 See screenshot below for an example Also enter into the Queue field printers PrinterName where PrinterName is the name you gave your printer in step 1 7 Select your printer from the Print Using drop down list Advanced ...

Page 39: ...ct add a network wireless or Bluetooth printer 4 Click on the radio button labeled Select a shared printer by name and type http 192 168 1 1 631 printers PrinterName in the box below Click Next NOTE The printername must be the same as the printer name entered in the Web User Interface during step 1 5 Next select the driver that came with your printer Browse through the list to select your printer ...

Page 40: ...from the menu along the top of the page Enable USB Storage checkbox and enter the Router Name and USB Drive Name Field Description Router Name The hostname of the Router device This should only be modified if there are multiple Etisalat HSPA WiFi Router s on your network The default name is Etisalat21 USB Drive Name The name of USB drive This should only be modified if there are multiple USB devic...

Page 41: ...ick Connect to Server 3 In the address field of the Connect to Server dialog type in the address smb GatewayName USBDriveName e g smb 3G21WE USB Storage 4 Click the button to add this server to the list of Favourites and then click Connect 5 Select the Guest radio button and then click Connect FOR WINDOWS VISTA 2 Open a web browser such as Internet explorer Firefox or Safari 3 Type in the address ...

Page 42: ... To access the USB Storage Drive in the future you can simply double click on the item in the Computer menu 6 12 SAVE AND REBOOT This function saves the current configuration settings and reboots your Router NOTE1 It may be necessary to reconfigure your TCP IP settings to adjust for the new configuration For example if you disable the Dynamic Host Configuration Protocol DHCP server you will need t...

Page 43: ...Introduction 43 Diagnostics CHAPTER 7 ...

Page 44: ...The Diagnostics menu provides feedback on the connection status of the device The individual tests are listed below If a test displays a fail status 1 Click on the Help link 2 Now click Re run Diagnostic Tests at the bottom of the screen to re test and confirm the error 3 If the test continues to fail follow the troubleshooting procedures in the Help screen Diagnostics ...

Page 45: ...k It may not have an effect on your Internet connectivity Therefore if this test fails but you are still able to access the Internet there is no need to troubleshoot this issue Ping Primary Domain Name Server Pass Indicates that the Router can communicate with the primary Domain Name Server DNS Fail Indicates that the Router was unable to communicate with the primary Domain Name Server DNS It may ...

Page 46: ...o Debugging all the events from the lowest Debugging level to the most critical level emergency level will be recorded If the log level is set to error only error and the level above will be logged Display Level Allows you to select the logged events and displays on the View System Log window for events of this level and above to the highest emergency level Mode Allows you to specify whether event...

Page 47: ...de WCDMA Europe CMDA 2000 America WCDMA band The 3G radio frequency band which supports dual band UTMS HSDPA HSUPA frequencies 850 2100 MHz IMT2000 is 2100 MHz WCDMA800 is 850MHz WCDMA channel The 3G channel MM CS state Circuit Switching state Signal Strength The 3G signal strength in dBm Signal level in dBm 109 103 101 93 91 87 85 79 77 52 5 Signal bars LED Low Medium High 7 4 STATISTICS These sc...

Page 48: ... of Destination Flag U route is up reject route G use Router H target is a host R reinstate route for dynamic routing D dynamically installed by daemon or redirect M modified from routing daemon or redirect Metric The distance to the target usually counted in hops It is not used by recent kernels but may be needed by routing daemons Service Shows the name for WAN connection Interface Shows connect...

Page 49: ...lay the DHCP information Field Description Hostname Shows the device host Pc network name MAC Address Shows the Ethernet MAC address of the device host Pc IP address Shows IP address of device host Pc Expires In Shows how much time is left for each DHCP Lease 7 8 PING The PING menu provides feedback of connection test to an IP address or a host name Input an IP address or a host name e g www googl...

Page 50: ...Introduction Introduction CHAPTER 1 50 ...

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