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NetApp SteelStore 30 Series, Owner'S Manual

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NetApp

®

 SteelStore Cloud Integrated Storage 

xx30 Series Hardware Owner’s Guide 

NetApp, Inc. 
495 East Java Drive 
Sunnyvale, CA 94089 
U.S. 

Telephone: +1 (408) 822-6000 
Fax: +1 (408) 822-4501 
Support telephone: +1 (888) 463-8277 
Web: www.netapp.com 
Feedback: [email protected] 

Part number: 215-09593_A0 
December 2014 

Summary of Contents for SteelStore 30 Series

Page 1: ...eries Hardware Owner s Guide NetApp Inc 495 East Java Drive Sunnyvale CA 94089 U S Telephone 1 408 822 6000 Fax 1 408 822 4501 Support telephone 1 888 463 8277 Web www netapp com Feedback doccomments...

Page 2: ...mand ONTAP ONTAPI RAID DP SANtricity SecureShare Simplicity Simulate ONTAP Snap Creator SnapCopy SnapDrive SnapIntegrator SnapLock SnapManager SnapMirror SnapMover SnapProtect SnapRestore Snapshot Sna...

Page 3: ......

Page 4: ...Rear Panel 19 2 7 Power Supply Unit 19 2 7 1 Multiple Power Supply Units 20 2 8 Cooling Fans 21 2 9 Drive Carrier Module 21 2 9 1 Drive Status Indicator 22 2 9 2 Anti Tamper Locks 22 2 9 3 Dummy Driv...

Page 5: ...tion During Replacement 39 5 1 2 Replacing Modules 39 5 2 Start Up Problems 40 5 2 1 Faulty Power Cords 40 5 2 2 The Motherboard Doesn t Recognize the Drives 40 5 3 LED Alarm Interpretation 40 6 Modul...

Page 6: ...Guide This guide describes SteelStore xx30 system components including rack installation how to replace and upgrade components and technical specifications For information about the SteelStore xx30 s...

Page 7: ...n system hardware Documentation and Release Notes To obtain the most current version of all NetApp documentation go to the NetApp Support site at https mysupport netapp com If you need more informatio...

Page 8: ...end us your comments by email to doccomments netapp com To help us direct your comments to the correct division include in the subject line the product name version and operating system You can also c...

Page 9: ...NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner s Manual 4...

Page 10: ...efer to the Safety and Compliance Guide if you do not clearly understand the safety information provided in the product documentation 1 1 Safe Handling Caution If this equipment is used in a manner no...

Page 11: ...vice areas 1 2 Safety The SteelStore must only be operated from a power supply input voltage range of 100 to 240 VAC 50 to 60 Hz Make sure that the socket outlets are located near the equipment and ar...

Page 12: ...aid down in the technical specification Bifurcated power cords MUST NOT be used with the SteelStore they are not supported Hot surfaces heatsinks are exposed when the enclosure top cover is removed Di...

Page 13: ...with the manufacturer s instructions and national regulations 1 2 2 Equipment Handling Precautions Important Operation of the enclosure with ANY drive carrier modules missing will disrupt the airflow...

Page 14: ...more than one enclosure be drawn out of the cabinet at any one time The back pressure created by rack doors and obstacles must not exceed 5 pascals 0 5mm water gauge The rack design should take into c...

Page 15: ...e Owner s Manual 10 units The rack requires labeling with the following HIGH LEAKAGE CURRENT Earth connection essential before connecting supply When configured the rack must meet the safety requireme...

Page 16: ...ve low profile 1 inch high 3 5 inch form factor drives of the following type 3 0 6 0Gb s SAS up to 15000 rpm Each individual disk drive is hot pluggable and field replaceable Figure 2 1 shows a front...

Page 17: ...NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner s Manual 12 Figure 2 1 SteelStore Appliance Front View Figure 2 2 SteelStore Appliance rear view showing service areas...

Page 18: ...Supply Units see Figure 2 8 An ATX server subsystem Refer to section 2 4 on page 14 for details A cooling cage containing 10 high speed single rotor axial fans which are individually pluggable Up to 1...

Page 19: ...h the EM Card There are 12 drive bays at the front of the appliance Each drive bay accommodates a plug in drive carrier module which houses low profile 1 inch high 3 5 inch form factor drives Note A b...

Page 20: ...5 gigabit Ethernet ports Boot from LAN capability PXE is available on these ports Note It is recommended that STP Ethernet cables are used for enhanced EMC performance but this is not essential for co...

Page 21: ...of the appliance SteelStore cards must be in specific slots The following table shows the mapping of the slot numbers to PCI cards Slot Number PCI Card 1 LSI 9280 8e optional 2 LSI 9260 4i 3 Four Port...

Page 22: ...orrect slot the software will not perform the disk naming correctly and might fail to start 2 4 2 2 Upgrade with Shelf Configuration If you upgrade the system with an expansion shelf you need to add t...

Page 23: ...own in Figure 2 7 Important The Ops Panel is an integral part of the appliance chassis assembly and is not field replaceable This assembly incorporates a USB socket three LEDs and three buttons with t...

Page 24: ...om among other units Important The Rear Panel is an integral part of the appliance chassis assembly and is not field replaceable 2 7 Power Supply Unit AC DC power is provided by two commercial dual re...

Page 25: ...al power sources for the system so that if one PSU fails the other maintains the power supply and appliance operation is not affected while the faulty unit is replaced PSU replacement should only take...

Page 26: ...provides sufficient airflow to make sure that drive maximum temperatures are not exceeded when the appliance is at 35 C ambient sea level and one fan has failed The cooling cage contains ten individua...

Page 27: ...description of the LED states 2 9 2 Anti Tamper Locks Anti tamper locks are fitted in the drive carrier handles Figure 2 11 and are accessed through the small cutout in the latch section of the handl...

Page 28: ...itted in any vacant PSU bay or PCI card slots at the rear of the appliance to maintain airflow and allow correct operation Warning Operation of the appliance with ANY modules missing will disrupt the...

Page 29: ...NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner s Manual 24...

Page 30: ...ollowing procedures describe the installation of the SteelStore appliance and highlight any critical requirements and good handling practices that you must follow to comply with the warranty Caution M...

Page 31: ...Modules Two Power Supply Units must be fitted When two PSUs are installed in the Power Supply Module full power redundancy is provided while a faulty PSU is replaced Cooling Fans Ten fans housed in a...

Page 32: ...2005 2nd edition and IEC 60950 1 2nd edition 3 2 4 Rack Installation Pre Requisites The SteelStore appliance is designed for installation into an industry standard 19 inch rack cabinet subject to the...

Page 33: ...ft it by yourself Do not lift the appliance by the handles on the modules they are not designed to take the weight 1 Inspect the packaging for crushes cuts water damage or any other evidence of mishan...

Page 34: ...rail kit is suitable for 19 inch racks with square and round holes only The minimum distance between vertical rack posts is 24 inches 610 mm The maximum distance between vertical rack posts is 36 inch...

Page 35: ...mping screws marked in Figure 3 3 There are 4 screws in total left and right sides front and rear The screws should be left loose enough to allow the rail to move sideways in its slots 7 Slide the cha...

Page 36: ...access to fans If it becomes necessary to remove the chassis completely pull the chassis out until it reaches its stops then press in the latches on the side of the appliance see Figure 3 5 before con...

Page 37: ...Power Cords 1 Attach the power cords to the two Power Supply Units Important To provide AC power failure redundancy the two power cords must be connected to separate and independent AC power sources 2...

Page 38: ...illed with a blank 2 Apply AC mains power to the appliance 3 Press the on off switch see section 4 4 1 on page 35 The Power Active LED on the Ops Panel should be lit green when the power button is pre...

Page 39: ...the drive carrier handles 4 3 1 Activating the Locks 1 Carefully insert the key a Torx T10 screwdriver provided with the appliance into the anti tamper lock in the handle see Figure 4 1 2 Rotate the...

Page 40: ...activated via the ID LED switch or the appliance firmware Push Button Switches Definition On Off Powers the appliance on if currently off Powers the appliance off if currently on hold the switch down...

Page 41: ...PSU is powered on Flashing amber power supply failure over current or under voltage Constant Amber power supply failure over voltage over temperature or fan failure Power Supply LEDs are shown in Fig...

Page 42: ...d in section 4 4 1 on page 35 LED Status Appliance ID Blue only when activated via the ID LED switch 4 4 6 ATX Server LEDs 4 4 6 1 Server Status LEDs The ATX motherboard I O panel contains eight LEDs...

Page 43: ...le 4 7 LED LED State Description Left Off No network connection Solid green Network connection is active Blinking green Transmit receive activity is occurring Right Off 10 Mbps connection if left LED...

Page 44: ...r supply units either of them can maintain power to the subsystem while the other is replaced 5 1 2 Replacing Modules Make sure that you have obtained a replacement module of the same type before remo...

Page 45: ...LEDs see 4 4 2 on page 36 should flash green when an active power cord is inserted or be constant green if the appliance has been powered on Contact NetApp Support if any of the following are true Co...

Page 46: ...or more fan LEDs constant or one PSU fan LED constant Fans broken or out of tolerance replace fans immediately Constant No fan LEDs constant Failure state temperature in range where damage could occur...

Page 47: ...NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner s Manual 42...

Page 48: ...it 6 2 ESD Precautions Caution It is recommended that you fit and check a suitable anti static wrist or ankle strap and observe all conventional ESD precautions when handling SteelStore plug in module...

Page 49: ...e Return the PSU to your supplier for repair 6 3 1 1 Removing a Power Supply Unit Warning The removal of the appliance top cover or a Power Supply Unit must only be performed by a service person Poten...

Page 50: ...Module Replacement 45 3 Squeeze the locking tab to the left Figure 6 2 4 Grip the handle and withdraw the PSU from the mounting cage Figure 6 3 Figure 6 2 Removing a PSU 1 Figure 6 3 Removing a PSU 2...

Page 51: ...and the system will not receive sufficient cooling It is ESSENTIAL that all apertures are filled before operating the unit Warning Do not remove covers from the PSUs there is a danger of electric shoc...

Page 52: ...l you have a replacement module of the same type available 6 3 2 1 Removing a Cooling Fan Warning The appliance top cover should only be opened by service personnel as it provides access to a service...

Page 53: ...e the fan has stopped rotating before you attempt to remove it there is a risk of trapping or cutting fingers 2 Grip the faulty fan module with finger and thumb and pull it upward to unplug it from th...

Page 54: ...of damage 2 Grip the fan and push it all the way into the appliance until it fits firmly and is level with the other fans see Figure 6 8 The fan plugs into the EM Card 3 Make sure that the fan LED ex...

Page 55: ...p SteelStore Cloud Integrated Storage xx30 Series Hardware Owner s Manual 50 5 Close the appliance cover and secure by turning the lock mechanism to the locked position Figure 6 8 Cooling Fan Installa...

Page 56: ...re to make sure that the drive has stopped prior to removal 1 Open the bezel to display the disks To release the bezel press the tabs on each side of the bezel and pull toward you The bezel remains at...

Page 57: ...e Cloud Integrated Storage xx30 Series Hardware Owner s Manual 52 4 Gently withdraw the drive carrier module approximately 1 inch 25 mm and wait 30 seconds see Figure 6 10 Figure 6 9 Removing a Drive...

Page 58: ...ny are left open 6 3 3 2 Installing a Drive Carrier Important A drive carrier module cannot be installed if its anti tamper lock is activated while the unit is outside the appliance Refer to section 4...

Page 59: ...Cloud Integrated Storage xx30 Series Hardware Owner s Manual 54 2 Insert the drive carrier into the appliance Figure 6 12 Figure 6 11 Installing a Drive Carrier Module 1 Figure 6 12 Installing a Drive...

Page 60: ...drive carrier home The camming foot on the base of the carrier will engage into a slot in the appliance Continue to push firmly until the handle fully engages A click indicates when the latch engages...

Page 61: ...d the motherboard itself cannot In the event of a motherboard failure contact your supplier 6 4 1 Replacing Memory Modules Note This procedure is only for authorized customers using authorized parts T...

Page 62: ...black slots Important Replacing the existing memory module with a module of a different size causes the system to fail You must use approved memory modules Contact NetApp Support at https mysupport n...

Page 63: ...See 2 4 2 PCI Express Slots on page 15 for more information about the slot location requirements for each type of card 1 To access a PCI card release the appliance top cover by turning the lock mechan...

Page 64: ...in the retaining bracket at the back of the appliance disconnect all cables and lift the card upwards and out of the appliance 4 Replace the card 5 Reconnect the cables 6 Close the appliance cover and...

Page 65: ...NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner s Manual 60...

Page 66: ...from rack posts to rear of PCI bulkhead 26 82 681 3 Depth from rack posts to maximum extremity of appliance 27 83 707 Depth from flange to furthest extremity at front of Ops covers 1 18 30 Weight Kil...

Page 67: ...s Vibration Operational 0 2grms 5 500 Hz random Vibration Non Operational 0 8grms 2 200 Hz random test with drives 1 04grms 2 200 Hz random test without drives Vibration Relocation 0 15g 2 200 Hz sine...

Page 68: ...in 5 banks of 2 Connection Hot pluggable connector to Appliance Management Card Tacho Outputs Individual tacho outputs for each fan Power Operated from resettable fused 12V from supply rail Specifica...

Page 69: ...Manual 64 A 7 Drives Important Drives should be UL Approved A 7 1 Data Drives 3 5 inch SAS up to 15000 rpm A 8 Motherboard Standard ATX form factor with integral I O panel Operating Temperature 5 C to...

Page 70: ...LED 37 49 d De activating the Anti tamper Locks 34 disk drive 14 21 Disk Drive LEDs 36 Disk drive status 22 Drive Bay 21 26 drive carrier handle 22 53 Drive Carrier module 13 21 22 26 36 39 52 53 54 D...

Page 71: ...e 6 19 20 Power Supply Unit 6 9 13 14 19 26 32 39 44 Preparation of Site and Host Server 26 Problems at Initial Start up 40 43 PSU 6 8 20 21 26 44 45 46 PSU bay 23 PSU voltage operating ranges 20 r Ra...

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