70
NED
RCDL2K20CL
UME-0115-02
8.3 Product Support
If the problem persists, first turn off the power and then inform us of the operating
status of the malfunctioning camera by e-mail or other means. The operational status
of the camera can be obtained through communication between the camera and the
PC (see Section 4.2.15 "Reading Operational Status" and Section 8.6.5 "Obtaining
Current Values Related to Camera Settings and Memory"). It can be obtained by
sending "sta" in the camera operating status. Alternatively, use NCamCtrl and click
Get Current Value to display it in Console. Copy that part.
Example of displaying the camera operation status
When the command "sta" is sent, the current camera settings are returned.
sta
>OK
>Model=RCDL2K20CL
>Ver.=0.60_0xff08
>Serial=0
>gax 0
>gdx 0
>gdxr 0
>gdxg 0
>gdxb 0
>odx 0
>odxr 0
>odxg 0
>odxb 0
>inm 0
>prd 2640
>expo 376400
>rev 0
>tpn 0
>ffcm 0
>ffct 800
>colmtx 0
>krr 1000
>krg 0
>krb 0
>kgr 0
>kgg 1000
