NEC Univerge UM8000, General Description Manual

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UM8000 Issue 2.0
General Description Manual 2 - 11
The prompts appear on the Voice Prompt page, the default language selected is
listed, select the prompt set that is to be changed, then click the record button
next to the prompt to re-record the prompt.
Prompts are .WAV files and must be in (AD) PCM audio format with 16-bit audio
sample size, 96Kbps bit rate, 1 (mono) channel, and 8KHz audio sample rate.
No other formats are supported.
o
Directory listing: A caller who does not know the extension can enter up to 30
letters of a subscriber’s name (first or last, depending on how the system is
configured) and the system routes the call. Callers are told the extension
number for future reference. If the extension is not answered or is busy,
UM8000 routes the caller to the subscriber’s voice mailbox.
o
Holiday greetings: Up to 18 holiday greetings can be programmed one year in
advance so the system automatically runs on night mode on holidays.
o Multilingual capability: UM8000 can support up to 23 different language
prompt sets. One system can handle several different languages at once.
Language choice can be per port or per user. In addition a caller can select a
language from a language selection box.
o
Multiple personal greetings: Subscribers can record three separate personal
greetings—a standard greeting, busy greeting, and an alternate greeting. The
three separate greetings enable users to record a new greeting for holidays,
vacations, or other special purposes, without having to delete their standard
greeting.
o
Multiple user interfaces: Individual users on the same system have a choice of
using menu options or NEC’s easy-to-use 1 for Yes, 2 for No
®
interface.
o Menu options: UM8000 offers a menu interface as well as the yes-and-no
interface. Menu options make it easy for experienced users to quickly access all
functions.
o 1 for Yes, 2 for No interface™: Using the 1 for Yes, 2 for No option, users
access all functions by responding to simple yes-or-no questions.
o
Quick keys: Yes-and-no interface users can utilize other keys to jump to
specific options or features.
o Music or unique messages for callers holding in queue: Up to ten different
on-hold prompts can be recorded for callers waiting in a subscriber’s queue.
Prompts can be recorded to play information or music.
o Numeric directory assistance: UM8000 provides directory assistance for
outside callers without letters on their phone keypad. UM8000 can be set up to
guide the outside caller through directory assistance using numbers.
o One-key dialing: This feature enables callers to press a single touchtone digit
instead of a series of touchtones to dial an extension. This makes dialing calls
faster and more convenient.