NEC Univerge UM8000, General Description Manual

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Issue 2.0 UM8000
3 - 2 Maintenance
There are six categories of on-line reports:
Report Category Description
Usage Reports
These reports give an indication of how much the voice messaging system is
being used over time. These reports can be run for an individual guest,
subscriber, extension number, or system ID. It is also possible to track usage of
the entire UM8000 system.
Usage Bar Graph Report
shows the percentage of each hour that a person
or box was using the voice mail system. The bar graph report for the
entire system shows the percentage of each hour that the voice mail
system ports were in use. This percentage equals the number of
minutes the ports were busy, divided by the number of minutes they
could have been busy. The number of minutes they could have been
busy equals 60 minutes multiplied by the number of ports on the
system.
Usage Table Report.
Run this report for an individual guest, subscriber,
extension number ID, or system ID. The report totals the number of
calls by system port and totals the number of minutes of call duration. A
usage table for the entire system shows, for each hour of the day, the
total number of calls answered by each system port and the total
number of minutes of call duration. The report also includes grand totals
for day, night, and entire 24-hour periods.
Busy ports report:
The busy ports report shows the total number of times
all or selected ports were busy. It also shows the average percentage of
time the ports were busy during a specific time period. It is possible to
run the report for all ports on the system or for a selected group of
ports.