UM8000
Issue 2.0
General Description Manual
3 - 3
Directory Reports
Directory reports show the structure of the system, its subscribers, system IDs,
and message groups. It is possible to run the report for everyone enrolled in the
system, for all extension IDs, or for message groups. Directory reports include
a subscriber report, extension list, and group reports.
Subscriber Report
lists each subscriber and guest enrolled in the system.
The report includes each personal ID, the number of new messages
waiting, the total number of new and old messages, the date the person
last called the voice mail system, the number of days the system saves
the subscriber’s old, and archived messages, and the subscriber’s access
code.
Extension List Report
shows every subscriber on the system, with his or
her extension number ID and the system IDs for any transaction boxes
and interview boxes the subscriber owns. This report does not include
guests. For each subscriber, the report lists whether call transfer is
currently on or off, the phone number that calls will be transferred to,
the call transfer type, the number of times the extension rings, call
transfer options, and whether call holding is on or off.
Groups Reports
provide information about message groups in the
system. There are three different group reports:
List of Message Groups (lists groups),
Group Membership (lists members of groups), and
Groups Including Person (lists all the message groups of which a subscriber
or guest is a member).
System Managers Report
lists all subscribers who are system managers.
Use this report to verify that the correct subscribers are assigned system
manager status.
Call Report Log
The call log provides a record of every call UM8000 answers, dials, or
transfers. The call log can be run for the entire system or an individual
subscriber.
Error log Report
The error log lists system errors. The report lists each error code, the port on
which the error occurred, and the date and time the error occurred. This report
can be used to diagnose and solve system problems. The System Manager
can look up the error code on line and follow the steps to correct the error.
Network Reports
Network reports show Messages, Subscribers, Groups, and Call Reports for
each site in a multi-site network.
Hospitality
Reports
These reports are for Hospitality installations: Hotel Guests, Pending Calls,
Wake-up Call Log, and Wake-up Call Failures.
Summary of Contents for Univerge UM8000
Page 1: ...Unified Messaging System Version 11 0 INT 2077 GEN Issue 2 0 UM8000 General Description Manual...
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Page 30: ...Issue 2 0 UM8000 2 20 Features NOTES...
Page 38: ...Issue 2 0 UM8000 4 4 Specifications NOTES...
Page 44: ...Issue 2 0 UM8000 5 6 Glossary of Terms Standard Protocols and Applications NOTES...
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