NEC SuperScript 950C, User Manual

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ROUBLESHOOTING
• If the printed document appears faint, clean the Print
Cartridges from the Printer Monitor.
• If the printed document continues to be faint,
manually clean the Print Cartridge nozzles /contacts
as described in chapter 3.
• Replace the black or color Print Cartridge.
Missing Dots
• Remove the Print Cartridge then insert it.
• Clean the Print Cartridge.
• Clean the electrical contacts on the Print Cartridge and
those on the Print Cartridge Carriage.
• Print a Test Page, to check that no nozzles are blocked
and that all the electrical contacts are active in the
Print Cartridge; check the print quality.
• If the print quality is not acceptable, change the Print
Cartridge.
No Print Cartridge is Installed message
In this case, a message is displayed from the driver on
your screen prompting you to insert a Print Cartridge.
Print Cartridge not in the right housing message
• You have inserted the black cartridge in the color
housing or the color cartridge in the black housing.
• Remove the Print Cartridge and insert it in the correct
housing.
High Ink Level Displayed
When there is high ink level displayed and the print
cartridge is out of ink.
• Replace the Print Cartridge.
• From the Printer Care tab of the Printer Monitor, click
the Reset button.
Printing
The following problems are described in this section.
Note:
During a printing operation, do not stop the
Print Cartridge Carriage manually nor touch the area
within the Print Cartridge Carriage path.
• Printer Does not Receive Data
• Printing Stops
• Printing does not Resume after Changing the Print
Cartridges
• Printing Resumes but Nothing is Printed
• Poor Print Quality
• Borders are not in a Straight Line
• Strange Characters are Printed