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NEC NS170, User Manual

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NEC NS170 User Manual Download Page 135

5

Problems Solving

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Overview

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Static Precautions

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Resetting the Server

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Troubleshooting Guide

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Problems at initial Server Start-up

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Problems After the Server Has Been Running Correctly

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Problems Running New Application Software

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Problems and Suggestions

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If You Need Assistance

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Error Messages

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Beep Codes

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How to Identify BIOS Revision Level

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Status Indicators

Summary of Contents for NS170

Page 1: ...User Guide NAS Server NS170 ...

Page 2: ......

Page 3: ... suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers International To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof with out prior written approval of NEC Computers International is ...

Page 4: ......

Page 5: ..._______________ 1 12 Off line Maintenance Utility ______________________________________ 1 12 Power Supply __________________________________________________ 1 13 Peripheral Bays ________________________________________________ 1 13 Optional Features _________________________________________________ 1 14 With Enhanced Cage ____________________________________________ 1 14 S ATA Configuration _____...

Page 6: ...e ________________________________ 3 27 Running the Array Configuration Utility ACU _______________________ 3 28 Using the Array Configuration Utility _______________________________ 3 29 Managing Arrays _____________________________________________ 3 29 Viewing Array Properties ______________________________________ 3 29 Deleting Arrays ______________________________________________ 3 30 Creating...

Page 7: ... Cabling a Floppy Disk Drive ______________________________________ 4 45 Preparing the Devices ______________________________________________ 4 46 Preparing a CD ROM or DVD ROM Drive __________________________ 4 46 Preparing a S ATA Hard Disk Drive ________________________________ 4 46 Preparing a Tape Drive __________________________________________ 4 47 IDE Device Configuration _________________...

Page 8: ..._______________________________ 5 22 LAN Connector Lamps __________________________________________ 5 22 Appendix A Specifications _____________________________________________ A 1 Appendix B IRQ and I O Port Adresses ___________________________________B 1 Interrupt Requests __________________________________________________B 1 PIRQ and PCI Device ______________________________________________B 1 ...

Page 9: ...ures of your server It also provides rack version of your server specific information Chapter 2 helps you installing the server in an appropriate place make connections and start using your server Chapter 3 shows you how to configure your server and helps you set up the various options Chapter 4 provides all the information you need to remove components from your server and install new ones You wi...

Page 10: ...Cautions indicate situations that can damage the system hard ware or software Note Notes give important information about the material being described Names of keystrokes dialog boxes or areas are printed as boldface type For example Ctrl Enter S the ASCII Setup dialog box Text that you type is printed as boldface type For example type abc123 File names are printed in uppercase letters For example...

Page 11: ...tion may be included with your system either as electronic files or as paper copy shipped with your server System Release Notes Release Notes provide you with the latest information about your system This information was not available to be included in your user s guide at the time it was developed and released ...

Page 12: ... Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided wi...

Page 13: ...uits to the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions Earth Bonding For safe operation only connect the equipment to a building sup ply that is in accordance with current wiring...

Page 14: ...Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt ...

Page 15: ...1 Server General Description Server Overview Server Chassis Standard Features Optional Features Rack Version 100SystemOverview ...

Page 16: ...an additional memory add in boards and peripheral devices tape devices CD ROM and hard disk drives Figure 1 1 NS170 Your server features the following major components A high performance Intel Pentium 4 processor Up to 4GB of memory using 1GB DIMMs Minimum configuration is 256 MB of memory Five integrated I O expansion PCI slots for add in boards two 64 bit 66 MHz and three 32 bit 33 MHz slots Onb...

Page 17: ...NS170 User Guide Server General Description 1 3 Server Chassis Front View Figure 1 2 NS170 Front View 1 2 3 4 5 6 7 8 9 ...

Page 18: ...ith the following Eject button to eject the floppy disk Acces lamp that indicates the disk access status 5 Disk access lamp orange Lights up when a hard disk drive active reading or retrieving data 6 Status lamp green Indicates whether the computer is on or off A steady green lamp indicates the computer is on The lamp blinks green when the computer is in sleep mode 7 Power button Press this switch...

Page 19: ...NS170 User Guide Server General Description 1 5 Rear View Figure 1 3 NS170 Rear View 6 5 1 12 13 2 3 4 2 7 8 9 10 11 ...

Page 20: ...nnect devices accepting the USB interface to these sockets 8 Serial port connector Connect devices accepting the serial interface to this socket The server cannot be directly connected to a leased line through the connector 9 Printer port connector The printer port connector can be connected to a printer with the Centronics interface 10 Monitor connector Connect the display unit to this socket 11 ...

Page 21: ...170 User Guide Server General Description 1 7 RJ45 Leds Figure 1 4 RJ45 Leds Table 1 1 RJ45 Leds Activity Speed Led A Activity Led B Activity 10 Lights ON green when active OFF 100 ON green 1000 ON orange ...

Page 22: ... installed The standard device bay can include a maximum of two 5 25 inch devices and two 3 5 inch device 6 3 5 inch floppy disk drive 7 Device bay fixing screw To remove the hard disk drive bay loosen and then remove this screw 8 Hard disk drive bay The hard disk drive bay can be equipped with 4 hard disk drives maximum 9 Hard disk drive optional 10 Motherboard 11 PCI board retention spring 12 Re...

Page 23: ...ket 4 Power connectors 5 DIMM sockets 6 Hard disk drives cooling fan connectors 7 8 Configuration jumper switch CMOS Clear 9 Speaker 10 Front panel interface connector 11 Lithium battery 12 Floppy disk drive connector 13 Ultra ATA100 connector primary for optical drives 5 4 5 3 5 2 5 1 6 7 8 9 10 11 12 13 14 19 18 17 1 17 2 17 3 17 4 17 5 1 2 3 4 16 15 1 15 2 ...

Page 24: ... Ultra ATA100 connector secondary for tape drive if any 15 Serial ATA connectors 16 USB connector not used 17 PCI board slots Slots 17 1 and 2 64 bit 66 MHz PCI 3 3V Slots17 3 to 5 32 bit 33 MHz PCI 5 0V 18 LED connector 19 External connection connector ...

Page 25: ...rive configuration feature Optional SCSI and S ATA RAID controllers Management utilities NEC ESMPRO Off line Maintenance Utility Power Saving Feature Sleep feature available for Windows Server 2003 Windows 2000 Expandability Five integrated I O expansion PCI slots two 64 bit 66 MHz Large memory of up to 4GB four 1GB DIMMs Four hard disk drive bays USB 2 0 interface Many available features Graphic ...

Page 26: ...eature that enables control over the power supply from the UPS to the server The AC LINK feature can be enabled or dis abled with the Power Mangement Setup in the Server menu of the BIOS setup utility Refer to chapter 3 for details Security The BIOS setup utility feature provides a number of security features to prevent unau thorized or accidental access to the system Once the security measures ar...

Page 27: ...heral Bays The server supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays Two 3 5 inch file bays for installing the standard 3 5 inch floppy disk drive sup ports 720 KB and 1 44 MB floppy disk media or an optional file device Two 5 25 inch file bays for installing half height 5 25 inch peripheral devices such as an optional tape drives An o...

Page 28: ...at may be installed in your system With Enhanced Cage Three 5 25 inch file bays for installing the standard 3 5 inch floppy disk drive in a converter supports 720 KB and 1 44 MB floppy disk media and optional file devices One slim CD ROM drive S ATA Configuration The hard disk drive bays for installing up to four S ATA hard disk drives ...

Page 29: ...minimum of 2 8 GHz Caution Intel Pentium 4 Prescott processors are not supported Using an Intel Pentium 4 Prescott processor may cause overheating and result in system damage Removing the Rack Front Bezel Caution Observe the safety precautions 1 Remove the top cover right side door See Removing or Installing the Right Side Door on page 4 2 Remove the screws B securing the bezel to the frame Figure...

Page 30: ...de Server General Description 1 16 3 Open the Front Bezel pulling on the handle and remove the tabs A from the frame as shown on the picture Figure 1 8 Removing the Front Bezel Your server is now ready to be upgraded ...

Page 31: ...ts Figure 1 9 Positioning the Front Bezel 2 Fix the bezel to the frame with the screws B provided in the rack mount kit Figure 1 10 Fixing the Bezel 3 Replace the right side door See Removing or Installing the Right Side Door on page 4 Your server is ready to be reinstalled into a standard IAE 19 inch rack cabinet Refer to the Rack Installation Guide documentation delivered with your server for in...

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Page 33: ...2 Setting Up Your Server Overview Selecting a Site Unpacking the Server Making Connections Connecting the Power Cord Using the Server ...

Page 34: ...r Server 2 2 Overview This chapter describes how to select a site unpack the server make cable connections and power on the system units Information on front and rear panel features switches and LEDs are also included in this chapter ...

Page 35: ... ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices Spacious enough to provide at least ten inches 25 centimeters in front of the syst...

Page 36: ...ontainers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately ...

Page 37: ... a printer or scanner by following the instructions included with these devices Caution Damage to the system may result if the keyboard mouse cable is inserted or removed when power is applied to the system Inserting a telephone line connector into a LAN RJ 45 port may result in personal injury and equipment damage Figure 2 1 Connecting Peripheral Devices ...

Page 38: ...g criteria The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region The power cord c...

Page 39: ...g the floppy disk Turning off the server or ejecting the floppy disk while the access lamp is lit may damage data being stored on the floppy disk After turning off the server wait at least 10 seconds before turning it on again Cycling the power immediately may cause malfunction or failures of the server Before relocating the server turn off the power and unplug the power cord from the outlet Movin...

Page 40: ...ntrol unit such as an UPS Uninterruptible Power Supply make sure that the power control unit is powered on 3 Press the POWER switch on the front of the server chassis The POWER lamp lights green If it is not lit ensure the AC power cord is connected to a functional ac power source After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system boar...

Page 41: ...f necessary press the POWER switch on the front of the server chassis again to power off the system The POWER lamp lights off 3 Power off the peripheral devices Note If the server power cord is connected to a power control unit such as an UPS Uninterruptible Power Supply refer to the UPS user s guide for proper power off procedures Forcing a Power Shutdown A forced power shutdown can be used when ...

Page 42: ......

Page 43: ...3 Configuring Your Server Overview BIOS Redirection Console BIOS Setup Utility SCSISelect Utility RAID Configuration Utility Configuring MotherBoard Jumpers ...

Page 44: ... configured using the BIOS Setup which is stored in the system FLASH memory If your server has been factory configured the BIOS Setup Utility does not need to be run unless you want to change the password or security features add certain types of option boards or devices or upgrade your server board This chapter also provides information on several system configuration parameters that are set by j...

Page 45: ...en of the NS170 during the booting phase When the boot phase reaches the Windows 2003 logo the BIOS redirection console stops displaying live information Note The BIOS Redirection Console only works when the processor is running in real mode and stops functioning when it goes in protected mode Requirements A NULL MODEM serial cable is required to connect your NS170 to a client through its serial p...

Page 46: ...Configuration To configure HyperTerminal 1 In Programs Accessories Communications launch HyperTerminal After a few seconds the Connection Description dialog box opens 2 In the Connection Description dialog box type the name of the connection NS 170 for example ...

Page 47: ...figuring Your Server 3 5 3 Choose an icon for the connection then click OK The Connect To dialog box opens 4 Select the COM port used on your second machine for example COM1 5 Click OK The COM1 Properties dialog box opens ...

Page 48: ...6 6 To configure the connection enter the following parameters Bits per second 19200 Flow control Xon Xoff Note When you modify your serial connection speed setup the speed in the BIOS of the NS170 then modify it in the HyperTerminal connection ...

Page 49: ...NS170 User Guide Configuring Your Server 3 7 7 Click OK The NS170 HyperTerminal windows opens 8 In the menu click File The pull down File menu unrolls ...

Page 50: ...NS170 User Guide Configuring Your Server 3 8 9 Click Properties The NS170 Properties dialog box opens 10 Click the Settings tab The Settings tab opens ...

Page 51: ...NS170 User Guide Configuring Your Server 3 9 11 Set up as following Function arrow and ctrl keys act as Windows Key Emulation ANSI ...

Page 52: ...Wrap lines that exceed terminal width then click OK The ASCII Setup dialog box closes 14 In the NS170 Properties dialog box click OK The NS170 Properties dialog box closes 15 Click OK The ASCII Setup dialog box closes 16 To enable the serial connection in the HyperTerminal main window click on the CALL icon The BIOS boot screens is displayed ...

Page 53: ...position the cursor on a selection that has a submenu and press ENTER An arrow precedes selections with submenus Refer to the following table for information on the keys that you use with BIOS Setup These keys are also listed at the bottom of the Setup menu Table 3 1 Main Menu Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features availa...

Page 54: ... Disabled 360 KB 5 1 2 MB 5 720 KB 3 1 44 1 25 Mb 3 2 88 MB 3 Select floppy disk drive type Legacy Diskette B Disabled 360 KB 5 1 2 MB 5 720 KB 3 1 44 1 25 Mb 3 2 88 MB 3 Select floppy disk drive type Hard Disk Pre Delay Disabled 3 6 9 12 15 21 30 Seconds Allows to add a delay before the first access of a hard disk drive by the BIOS Primary IDE Master Selects sub menu Primary IDE Slave Selects sub...

Page 55: ... it This field is informational only for Type Auto Block Multi Sector Transfer Disabled Auto Enales or disables multiple sector transfers support This field is informational only for Type Auto PI0 Mode Auto 0 1 2 3 4 Select the method for moving data to from the drive This field is informational only for Type Auto This field is updated to display only the modes supported by the attached device DMA...

Page 56: ...fore installing a supported operating system 5 For more information on Hyper Threading Technology visit www intel com info hyperthreading Note The BIOS may display more options that presented here Table 3 5 Processor Settings Submenu Feature Choices or Display Only Description Your Setting Processor Retest Yes No If Yes is selected the BIOS will clear historical processor status and retest the pro...

Page 57: ...t If Boot is selected the system will attempt to boot after a memory or processor error SATA RAID Enable Disabled Enabled Enables or disables the SATA RAID function Multiprocessor Specification 1 1 1 4 Configures the MP specification revision level Some operating systems will require 1 1 for compatibility reasons Table 3 7 Memory Configuration Submenu Feature Choices or Display Only Description Yo...

Page 58: ... Embedded device 1 Submenu Feature Choices or Display Only Description Your Setting Onboard CSA LAN Control Disabled Enabled This option allows you to enable or disable the onboard CSA LAN controller Option ROM Scan Disabled Enabled Initialises device expansion ROM Only if Onboard CSA LAN Control is enabled Table 3 10 PCI Device Embedded device 2 Submenu Feature Choices or Display Only Description...

Page 59: ...erial ATA Disabled Enabled Enables or disables Serial ATA Table 3 12 Advanced Chipset Control Submenu Feature Choices or Display Only Description Your Setting PCI Device Select submenu Wake On LAN PME Disabled Enabled Enables or disables system wake up when a LAN or PME wake up event occurs Wake On Ring Disabled Enabled Enables or disables system wake up when the modem is ringing Wake On RTC Alarm...

Page 60: ...us are accessible This option is available only if the Supervisor Password is set Set Supervisor Password Up to 7 alphanumeric characters Press Enter to display the supervisor password entry screen With the supervisor password all SETUP menus are available for access This option is available only when you log into the SETUP utility with the supervisor password Password On Boot Disabled Enabled Spe...

Page 61: ...play Only Description Your Setting BIOS Version e g 4N34 Indicates BIOS version number View only Board Part Number e g 856 123320 002 Indicates the part number of mother board View only Board Serial Number _ Indicates the serial number of mother board View only System Part Number e g N8100 935 Indicates the system part number View only System Serial Number e g KIR 000001 Indicates the serial numbe...

Page 62: ...ate for communications with the connected HW console Flow Control None XON XOFF CTS RTS CTS RTS CD Select a flow control method Terminal Type PC ANSI VT100 VT UTF8 Specify the type of remote console Table 3 17 Console Redirection Submenu Continued Feature Choices or Display Only Description Your Setting ...

Page 63: ...ew or configure devices Enter expand or collapses devices with a or in front Ctrl Enter expads all Shift 1 enables or disables a device and moves the device up or down n may move removable device beetween hard disks or removable disks d removes a device that is not installed Removable Devices Hard Drive IBA GE Slot 0208 v1216 ...

Page 64: ... Menu Choices Description Exit Saving Changes Exit after writing all modified Setup item values to NVRAM F10 key can be used for this operation Exit Discarding Changes Exit leaving NVRAM unmodified User is prompted if any of the setup fields were modified Esc key can be used for this operation Load Setup Defaults Load default values for all SETUP items F5 key can be used for this operation Discard...

Page 65: ...2 When this message appears on the video monitor Press Ctrl A to run SCSI Utility 3 Press Ctrl A to run this utility The SCSI utility starts When the Adaptec SCSI Utility detects more than one 29320ALP host adapter it displays a selection menu listing the slot number of each adapter When the selection menu appears select the adapter you wish to configure as follows 29320ALP at slot 01 03 01 00 4 O...

Page 66: ...ations OPTION RECOMMENDED SETTING OR DISPLAY ONLY YOUR CONFIGURATION SCSI Bus Interface Definitions SCSI Controller ID 7 SCSI Controller Parity Enabled SCSI Controller Termination Enabled Additional Options Boot Device Configuration Press ENTER for menu Master SCSI Controller 29320ALP slot 01 03 01 00 Boot SCSI Controller 29320ALP slot 01 03 01 00 SCSI Device Configuration Press ENTER for menu Syn...

Page 67: ...ermine the SCSI IDs for installed options You can also view the device information by selecting a device and pressing Enter Support Removable Disks Under Int13 as Fixed Disks Disabled1 2 BIOS Support for Bootable CDROM Enabled1 Table 3 22 SCSISelect Utility Setup Configurations Continued OPTION RECOMMENDED SETTING OR DISPLAY ONLY YOUR CONFIGURATION Scanning SCSI ID 0 LUN Number 0 Select SCSI Disk ...

Page 68: ...C until a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit SCSI ID 4 xxxxxxxxx Firmware xxxx xxx Capacity xxGB Format Verify Disk Me dia Table 3 23 Submenu Items Submenu item Description Format Formats the selected device Verify Disk Media Verifies all the sectors in the selected device If one or more bad sectors are found the sectors are...

Page 69: ...ore than two S ATA hard disk drives purchase the optional RAID controller board and hard disk drives Installing the Hard Disk Drives Install the two serial ATA hard disk drives to your server Refer to Chapter 4 for details Caution Use identical hard disk drives Activating the SATA RAID Feature To run the Array Configuration Utility ACU run the BIOS setup utility and change the SATA RAID Enable opt...

Page 70: ...ng the system startup Press Ctrl A for Adaptec RAID Configuration Utility The ARCU menu appears presenting these options Array Configuration Utility ACU Disk Utilities To select an option from this menu browse with the arrow keys and then press Enter In some cases selecting an option displays another menu To return to the previous menu at any time press Esc ...

Page 71: ...d delete arrays The following sections describe these operations in greater detail Viewing Array Properties To view the properties of an existing array 1 At the BIOS prompt press Ctrl A 2 From the ACU menu select Manage Arrays 3 From the List of Arrays dialog box select the array you want to view and press Enter The Array Properties dialog box appears showing detailed information on the array The ...

Page 72: ...leting the array will render array unusable Do you want to delete the array Yes No RAID 1 only the following prompt is also displayed Deleting the partition will result in data loss Do you also want to delete the partition Yes No 5 Press Y to delete the array or partition or N to return to the previous menu 6 Press Esc to return to the previous menu Creating Arrays Before creating arrays make sure...

Page 73: ...ng Array Properties Note Once the array is created and its properties are assigned you cannot change the array properties using the ACU Instead use Adaptec Storage Manager Browser Edition To assign properties to the new array 1 In the Array Properties menu select an array type and press Enter Note that only the available array types RAID0 and RAID1 are displayed Each of these types requires two dr...

Page 74: ...iate Table 3 24 Using the Create RAID via property RAID level Create via When appropriate RAID0 No init Creating a RAID0 on new drives RAID0 Migrate Creating a RAID0 from on new drive and one drive with data you wish to preserve RAID1 Build Any time you wish to create RAID1 but especially if you have data on one drive that you wish to preserve RAID Clear Creating a RAID1 on new drives or when you ...

Page 75: ...dition RAID1 created using the Quick Init option may return some data miscompares if you later run a consistency check This is normal and is not a cause for concern The ACU allows you to use drives of different sizes in a RAID1 During a build operation however only the smaller drive can be selected as the source or first drive When migrating from single volume to RAID0 migrating from a larger driv...

Page 76: ...f the drive is used in an array you may not be able to use the array again Do not initialize a disk that is part of a boot array To determine which disks are associated with a particular array see Viewing Array Properties described earlier in this section To initialize drives 1 Turn on your server and press Ctrl A when prompted to access the ACU 2 Select Initialize Drives 3 Use the up and down arr...

Page 77: ...enable you to format or verify the media of your Serial ATA hard disks To access the disk utilities 1 Turn on your server and press Ctrl A when prompted to access the ACU 2 From the ACU menu select Disk Utilities 3 Select the desired disk and press Enter You are offered the following options ...

Page 78: ...riting zeros to the entire disk Serial ATA drives are low level formatted at the factory and do not need to be low level formatted again Caution Formatting destroys all data on the drive Be sure to back up your data before performing this operation Verify Disk Media Scans the media of a disk drive for defects ...

Page 79: ...semble repair or alter the server on any occasion other than described in this manual Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server To clear the CMOS data in the server 1 Power off the server and disconnect the power cord and all the cables connected on the rear of the server 2 Remove the right side door See Removing or Installing the ...

Page 80: ...MOS clear of the jumper block A Hold B Clear Figure 3 2 Configuring Motherboard Jumper 5 After three seconds reinstall the jumper 6 Reinstall the server and then turn on the power 7 Press F2 when prompted to run the BIOS Setup utility and select Load Setup Default in the Exit menu A B ...

Page 81: ...r for Upgrade Removing or Installing the Right Side Door Removing and Replacing the Front Panel File Device Expansion File Device Bay Installing or Removing 3 5 inch Hard Disk Drives Installing or Removing Random Access Memory Installing and Removing a PCI Board Replacing the Battery Cabling the Devices Preparing the Devices Internal Cabling ...

Page 82: ...board s will be hot To avoid the possibility of a burn be careful when removing or installing components that are located near pro cessors Caution Operating your system with the side access panels removed can damage your system components For proper cooling and airflow always replace the side access panels before powering on your system Contact your sales representative or dealer for a list of app...

Page 83: ...ap recommended Preparing Your Server for Upgrade To prepare your system for installation or removal of system components 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Shutdown the operating system OS 3 If necessary press the power on off switch on the front panel of the server see See Powering On Your Server on p...

Page 84: ...r plug before working with the server Failure to do so may result in death or serious personal injury Removing the Right Side Door 1 Make sure the power switches for the computer video monitor and any peripheral devices are turned OFF and unplug the power cord see the Safety Precautions chapter 2 Disconnect the monitor and peripheral devices printers for instance from the system 3 Unlock the right...

Page 85: ... system Figure 4 2 Removing the Thumb Screws 5 Carefully slide the cover about two centimetres towards the back of the unit Please note that you may find this procedure easier to follow if you lay the unit on the left side Figure 4 3 Removing the Right Side Door 6 Lift the cover away from the computer ...

Page 86: ...must be securely connected to the chassis before you replace the cover 1 Examine the interior side of the cover and notice the 4 metal hooks located on two opposite edges A and the 5 bigger hooks located on a third edge B Notice the corresponding holes on the chassis C Figure 4 4 Locating Hooks and Holes Note Your server may slightly differ from the picture shown here 2 Leaving about 1 centimetre ...

Page 87: ...his procedure easier to follow if you lay the unit on the left side 3 Make sure the cover is properly inserted the cover the chassis and the front panel should fit squarely together 4 Secure the two thumb screws in their respective holes Figure 4 5 Replacing the Right Side Door ...

Page 88: ...nstalling the Right Side Door on page 4 2 Pull the release tabs 3 at the left end of the front panel toward you so that the tabs are removed from the frame of the server Caution Only pull out the tabs a little Pulling out the tabs toward you excessively would damage the hooks fixing the right end of the front panel Figure 4 6 Removing the Left Tabs 3 Gently pull the right side of the front panel t...

Page 89: ...eased Be careful not to damage the switches and LEDs board when pulling Figure 4 7 Releasing the Right Tabs Replacing the Front Panel 1 Insert the three tabs located on the right end of the front panel into their respective slots You may have to slightly pivot the front panel to aid the process Figure 4 8 Inserting the Right Tabs ...

Page 90: ...0 2 Gently press on the left side of the front panel until the 3 remaining tabs are securely inserted into their slots Figure 4 9 Installing the Front Panel 3 Replace the right side door See Removing or Installing the Right Side Door on page 4 ...

Page 91: ...e 5 25 inch device bay A also called standard cage below the CD ROM drive B The device bay standard cage is integrated to be a single chassis the integrated chassis is called the file bay Notes If a SCSI device is installed the optional SCSI controller board and built in SCSI cable are required See Cabling the Devices on page 42 To install an IDE device refer to table IDE Device Configu ration on ...

Page 92: ...nd the front panel as described earlier in this chapter 3 Remove all the cables from the normally equipped CD ROM and floppy disk drives and the devices installed in the device bay 4 Remove the screw A securing the hard disk bay Figure 4 11 Removing the Hard Disk Bay Screw 5 Pull out the file bay from the server with the release tabs on both sides of the file bay Figure 4 12 Pulling out the File B...

Page 93: ...nd rigid table carefully 7 Push the tabs on both sides of the dummy cover A to remove the cover Note Save the removed dummy cover carefully Figure 4 13 Removing the Dummy Cover 8 Remove the EMI cover Note Save the removed EMI cover carefully Figure 4 14 Removing the EMI Cover A ...

Page 94: ...re the device by using the four screws provided with the device Caution Use the screws provided with the optional device to secure it If not use the screws provided with the server Using screws longer than the required length may cause the device to be damaged Align the front face of the device to be installed with the front face of the normally equipped CD ROM drive Figure 4 16 Aligning Screws ...

Page 95: ... of the floppy disk drive A so that the end with the red line B indicating pin 1 faces the motherboard Figure 4 18 Connecting Cables 13 Assemble the server 14 If a SCSI device is installed set the parameters including the transmission rate using the BIOS utility of the SCSI controller Refer to the manual provided with the SCSI controller for details Removing a file device The file device can be re...

Page 96: ... slim CD ROM drive Note An optional 5 25 inch to 3 5 inch converter can be used to insert a 3 5 inch floppy disk drive Installing a File Device 1 Remove the standard file bay from the server See File Device described earlier in this chapter 2 Remove the three screws securing the floppy disk drive to the standard file bay Save the screws for installation procedure ...

Page 97: ...se 4 Remove two screws on both sides of the expansion file bay 5 Pull the floppy disk drive carrier out of the expansion file bay Place the floppy disk drive into the floppy disk drive carrier 6 While holding the floppy disk drive in place turn the carrier upside down 7 Line up the screw holes in the carrier with the screw holes in the drive ...

Page 98: ...removed in Step 2 9 Slide the floppy disk drive carrier into the expansion file bay 10 Secure the floppy disk drive to the expansion file bay with the screws previously removed in Step 4 11 Install the 5 25 inch file device s into the expansion file bay See File Device described earlier in this chapter ...

Page 99: ...4 19 12 Insert the file bay into the server then push the file bay until a click occurs The file bay is locked Note If the expansion file bay cannot be inserted completely pull the file bay up while inserting the bay into the server chassis ...

Page 100: ...ower cable from the power supply to the power relay cable 14 Assemble the server 15 If a SCSI device is installed set the parameters including the transmission rate using the BIOS utility of the SCSI controller Refer to the manual provided with the SCSI controller for details 16 Install the device driver for the installed device Refer to the manual provided with the device for details Removing a F...

Page 101: ...d Disk Drives The server may contain up to four hard disk drives Caution Your server does not support mixing SCSI and Serial ATA hard disk drives A First hard disk drive B Second hard disk drive C Third hard disk drive D Fourth hard disk drive Figure 4 19 Four Hard Disk Drives Bay ...

Page 102: ...erver for Upgrade on page 3 3 Remove the right side door See Removing or Installing the Right Side Door on page 4 4 Remove the front panel See Removing and Replacing the Front Panel on page 8 5 Disconnect the interface cable and power cord from the hard disk drive if connected Table 4 2 SCSI Hard Disk Drives Hard Disk SCSI ID Bay to install SCSI Termination First hard disk drive ID0 Top OFF Second...

Page 103: ...ing Your Server 4 23 6 Disconnect the cooling fan cables on hard disk bay from the cooling fan cable connectors A on the mother board Figure 4 20 Cooling Fan Cable Connectors 7 Loosen the screw A securing the hard disk bay A ...

Page 104: ...d disk bay Only loosen the screws They may not be removed 9 Slide the hard disk bay backwards and set it aside 10 Making sure the screw holes will line up slide the hard disk drive into one of the available slots connectors last 11 Secure the hard disk with the screws 4 provided with the hard disk drive ...

Page 105: ...isk bay contact with the frame of the server Figure 4 21 Installing the Hard Disk Bay 1 Note Insert the hooks A on the server into the holes on the hard disk bay and then slide the hard disk bay to the front of the server Figure 4 22 Installing the Hard Disk Bay 2 Note Your system may slightly differ from the pictures shown here A A ...

Page 106: ...Data seems to be erased when you empty the Recycle Bin of Windows or execute the format command of the operating system However the actual data remains written on the hard disk Data not erased completely may be restored by special software and used for unexpected purposes It is strongly recommended that the software or service both available at stores for data erasure should be used in order to av...

Page 107: ...he server The motherboard contains four sockets in which DIMMs are installed A 256 MB DIMM is normally installed in DIMM 1 A The DIMMs normally installed may be replaced DIMMs are installed on the sockets in the ascending order of DIMM socket numbers A DIMM group 1 B DIMM group 2 C DIMM group 3 D DIMM group 4 Up to 4GB 1GB 4 of memory can be added Figure 4 23 NS170 Motherboard D C B A ...

Page 108: ...MM but also the server itself may be defected You will be charged by any repair of a malfunction or defect caused by such a device within the warranty period Installing DIMMs Figure 4 24 DIMM Module Install DIMMs one by one in the ascending order of DIMM slot numbers 1 Read section Preparing Your Server for Upgrade on page 3 2 Remove the right side door See Removing or Installing the Right Side Do...

Page 109: ... the computer cover Note The amount of installed memory will be automatically detected by the system Removing DIMMs Note To remove the defected DIMM check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket group in which the deffected DIMM is installed The server operates only when at least one DIMM is installed 1 Read section Preparing Your Server for Upgrade on page 3 ...

Page 110: ...ts for installing PCI boards Caution Long sized boards may be installed in slots 3 to 5 only A PCI slot 1 B PCI slot 2 C PCI slot 3 D PCI slot 4 E PCI slot 5 Figure 4 25 PCI Slots Note To install the PCI board make sure the shape of the board connector matches with the shape of the PCI board slot connector A B C D E ...

Page 111: ...installing the disk mirroring controller board and configuring the array Use hard disks of the same capacity and revolution for each pack to configure them in the array The disk array configuration improves disk reliability but provides a smaller disk capacity than the total capacity of hard disks in the disk array configuration When the disk array controller board is replaced restore the disk arr...

Page 112: ...rver use the LED cable that comes with your server to connect the LED connector A on the motherboard and RAID controller Figure 4 26 LED Connector Figure 4 27 LED Cable LED Cable end A goes to motherboard red wire towards the inside of the motherboard see picture above LED Cable end B goes to the RAID controller Figure 4 28 Disk Array Controller S ATA A Red pin B Black pin A A B A B ...

Page 113: ...NS170 User Guide Upgrading Your Server 4 33 Figure 4 29 Disk Array Controller A Red pin B Black pin Use an appropriate RAID configuration utility to configure the RAID A B ...

Page 114: ...isk drive When the controller is choosed to boot on OS install the hard disk controller in the highest priority PCI slot i e in the smallest PCI slot number To indicate the global disk access status of drives connected to the SCSI controller with the DISK ACCESS lamp on the front panel of the server use the LED cable that comes with your server to connect the LED connector A on the mother board an...

Page 115: ...er Guide Upgrading Your Server 4 35 Figure 4 32 SCSI Controller for Tapes A Red pin Figure 4 33 SCSI Controller for Disks A External SCSI Connector B Internal SCSI Connector C Hard Disc Activity LED Connector A ...

Page 116: ...ble end B goes to the SCSI controller with red wire on pin A in the picture below After the installation set the transfer rate of the board those of the devices connected to the board and other parameters by using the SCSI BIOS utility of the SCSI controller Refer to the document coming with the board for the details of the settings and the procedures A B ...

Page 117: ...led board appropriately referring to the manual provided with the board if necessary 2 Read section Preparing Your Server for Upgrade on page 3 3 Remove the right side door See Removing or Installing the Right Side Door on page 4 4 Press the tabs of the PCI board retention springs one by one to release the lock Push each tab to the depth of the server lightly 1 and then push them to the mother boa...

Page 118: ...nent side of the board face the bottom of the server put the rear panel of the board on the frame spring securely and push the board fully so that the board connection port is firmly connected to the slot Caution If the board cannot be correctly installed remove the board once and then install it again Note that adding an excess force to the board may cause it to be damaged Figure 4 36 Installing ...

Page 119: ...essage appears write down the message and contact the maintenance service agent for the maintenance Setting after Installation Depending on the type of the installed board some settings of the server must be modified by using the proper utility such as the BIOS Setup Utility or the setup utility installed in the board after the installation Provide the settings correctly according to the informati...

Page 120: ...emove the PCI board retention springs following installation steps 4 and 5 4 Remove the board 5 Install the additional slot cover and then install the PCI board retention springs following the installation steps 8 and 9 6 Replace the right side door See Removing or Installing the Right Side Door on page 4 7 Turn on the power of the server Make sure that no error message appears in the POST If an e...

Page 121: ...ove the battery form the motherboard 1 Turn off and unplug the server unit and any external options connected to the server 2 Remove the right side door See Removing or Installing the Right Side Door on page 4 3 Locate the battery on the motherboard See Motherboard on page 9 4 With your finger carefully remove the battery from the battery socket on the motherboard Warning The battery may explode i...

Page 122: ...le The following figure shows a typical three connector IDE cable If the IDE cable is not keyed with a connector tab align the coloured edge Pin 1 of the cable with the pin 1 side of the drive connector A Connects to the motherboard IDE port B Red edge Pin 1 C Connects to IDE devices Figure 4 38 Three connector IDE Cable The S ATA Cable Depending on your configuration your system may come equipped...

Page 123: ...vice and the power cable adaptor for a S ATA device Figure 4 40 Standard Storage Device Power Cable Connector Figure 4 41 S ATA Storage Device Power Cable Adaptor Cabling a CD DVD ROM CD RW or IDE Tape Drive All these storage devices require power and IDE cable connections Devices shipped with the system are already connected To attach the cables to a CD DVD ROM or CD RW drive 1 Connect the IDE ca...

Page 124: ...ipped with the system are already connected To attach the cables to an S ATA Hard Disk Drive 1 Connect the S ATA cable connector to the matching pins on the storage device Take care to prevent bending drive connector pins Align the cable connector to the matching pins on the drive Black side goes to hard disk drive blue side goes to motherboard Refer to S ATA Hard Disk Drive picture hereafter 2 Lo...

Page 125: ...y connected To attach the cables to a floppy disk drive 1 Connect the data cable connector A to the matching pins on the storage device Take care to prevent bending drive connector pins Align the cable connector to the matching pins on the drive 2 Locate an available power connector coming from the power supply 3 Connect the appropriate power cable C to the power connector on the storage device A ...

Page 126: ... using the jumper on the back of the drive Refer to the IDE Device Configuration hereafter for details about configuring IDE drives as master or slave Refer to the instructions printed on the device for further jumper setting information A Jumper Block Figure 4 45 Connectors on the back of a CD DVD ROM or CD RW drive A Master B Slave C Cable select Figure 4 46 Jumper setting as master Preparing a ...

Page 127: ... setting information A Master B Slave C Cable Select Figure 4 47 Connectors on the Back of a Tape Drive IDE Device Configuration SCSI Device Configuration Table 4 5 IDE Device Configuration Device Primary IDE Secondary IDE MASTER SLAVE MASTER 1 CD ROM or 1 DVD ROM or 1 Combo 1 DVD ROM or 1 Combo or 1 CD ROM 1 tape Tape 1 DVD ROM or 1 Combo 1 CD ROM 1 DVD ROM or 1 Combo 1 CD ROM DVD ROM Combo Combo...

Page 128: ...ks in the order of SCSI ID0 ID1 and ID2 from the top to the bottom Connect the connector nearest to the last interface cable to the hard disk of SCSI ID0 the next connector to the hard disk of SCSI ID1 the third connector to the hard disk of SCSI ID2 and the last connector to the SCSI card Refer to Installing or Removing 3 5 inch Hard Disk Drives on page 22 for details about hard disk drives order...

Page 129: ...d the serial ATA S ATA hard disks connect the cables as shown in the figure below Fill the drive bay with the hard disk drives from the top to bottom bay Optional serial ATA cable is required Figure 4 49 Cables Connections to add S ATA Hard Disks IDE Cable FDD Cable S ATA Cable ...

Page 130: ...oard controller RAID0 and RAID1 If SCSI disks are installed the disk array controller can be connected to the server The internal hard disk drives as well as the hard disks installed in the optional disk addition chassis can be subject to the disk array configuration If so the supported RAID configuration includes RAID0 striping RAID1 mirroring and RAID5 striping and parity A IDE Primary B Disk Ar...

Page 131: ...e fails the other contains an exact duplicate of the data and the controller can switch to using the mirror drive with no lapse in user accessibility The disadvantages of mirroring are no improvement in data access speed and higher cost since twice the number of drives is required 50 capacity utilization RAID 5 RAID level 5 provides striping as well as parity for error recovery The parity block is...

Page 132: ...d with both internal and external SCSI devices A IDE Primary B SCSI Controller Figure 4 51 Connecting a 5 25 inch device Set the SCSI ID of the internal device to 4 tape drive SCSI cables sold separately are required for external devices Set the SCSI ID of each device uniquely Connect the terminator to the device at the end Installing an IDE Device If an IDE device such as a CD RW drive is install...

Page 133: ...e connection is shown in the figure below The server only uses the power cables shown here Unused connector For serial ATA hard disk drives use the conversion cable connector that comes with the optional serial ATA cable as shown figure below Figure 4 52 S ATA Conversion Cable Connector ...

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Page 135: ...leshooting Guide Problems at initial Server Start up Problems After the Server Has Been Running Correctly Problems Running New Application Software Problems and Suggestions If You Need Assistance Error Messages Beep Codes How to Identify BIOS Revision Level Status Indicators ...

Page 136: ...C outlet Before doing the procedures in this manual make sure that your server is powered off and unplug the AC power cords from the back of the chassis Not disconnecting power before open ing your server can result in personal injury and equipment damage Caution Running your system with the cover removed can damage your server components For proper cooling and airflow always replace the right sid...

Page 137: ... power once to load the OS and turn off the power again in the normal way If the processor is heated excessively the circuit for protecting expensive components is activated If so the POWER SLEEP switch cannot be used to control the power because the server is entered into the reset status Pull out the power cord and turn off the power After a while check the operation environment including the am...

Page 138: ... indicator may need replacement 4 Monitor the power on self test POST execution Each time you turn on the system the POST checks the server board memory keyboard and certain peripheral devices 5 Check the following during the POST 500IfthePOSTdoesnotdetectanyerrors thesystemshouldbootup 500Errorsthatdonotpreventthebootprocess non fatalerrors displayamessagethatmayappearsimilartothefollowingdisplay...

Page 139: ... switches and jumpers on the motherboard correct if they have been changed from their original default settings Are jumper and switch settings on optional add on cards and peripheral devices set correctly Check the documentation included with these devices for details Ensure that there are no system resource conflicts between hardware components For example two add on cards could inadvertently sha...

Page 140: ...nstall the software on the hard disk and try again If problems appear intermittently there may be a loose cable dirt in the keyboard if keyboard input is incorrect or other random component failures A transient voltage spike power cut or brownout may have occurred Symptoms of voltage spikes include a flickering video display unexpected server reboots and the server not responding to user commands ...

Page 141: ...r s customer service Does the system meet the minimum hardware requirements for the software Refer to the software documentation Is the software an authorised copy Unauthorised copies often do not work Obtain an authorised copy of the software If you are running the software from a CD or diskette is it a good copy If you are running the software from a CD is the disc scratched or dirty Is the soft...

Page 142: ... Check your monitor s documentation Characters do not appear on screen Make sure the monitor is plugged in and turned on Are the brightness and contrast controls properly adjusted Make sure that the video signal cable is properly connected Turn the system power off before reconnecting cables Make sure your system s video adapter card is installed enabled Reboot the system CMOS RAM settings are wro...

Page 143: ... UPS for details Power supply to the server may be linked with the connected UPS using the CMOS Setup utility of the server Menu to check Advanced AC LINK Did you press the POWER SLEEP switch Press the POWER SLEEP switch on the front of the server to turn on the power the POWER SLEEP lamp lights POST fails to complete Is the DIMM board installed At least one DIMM boards are required for operation ...

Page 144: ...e properly connected Make sure that the cable is connected to the correct connector on the rear of the server The keyboard or mouse does not operate if it is connected when the server is powered not applicable to USB devices Power of the server first and connect it properly Are the server drivers installed Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are...

Page 145: ... out of the CD ROM drive confirm that it is not dirty or injured reset and click OK Fail to access the hard disk Refer to the documentation supplied with the disk array controller Is the hard disk applicable to the server Operation of any device that is not authorized by NEC is not guaranteed Is the hard disk properly installed Is the hard disk properly configured Fail to access the internal or ex...

Page 146: ... Caution If STOP error system error or stall occurred follow the proce dure below after restarting the server 1 Click Management Tool Event Viewer from the Control Panel 2 Select the type of the log to collect On Application Log the events related to the running application is archived On Security Log the events related to the security is archived On System Log the events occurred at the item whic...

Page 147: ...menu 5 Enter the file name to save in the File Name box 6 Click Save Collecting Dr Watson Diagnostic Information Dr Watson collects diagnostic information related to application errors The location to save the information can be specified as you like Memory Dump If an error occurs the dump file should be saved to acquire necessary information If you saved the dump to DAT write down that it is save...

Page 148: ...oblem with your server first review the sections of Problems Solving Note Refer to the warranty booklet delivered with your system to find out how to contact the local office in your country For technical support such as BIOS upgrades consult our Web site http www nec online com ...

Page 149: ...ry of Ctrl Alt Delete Immediately after the system is rebooted in response to an OS instruction During hardware initialization following restart of the POST When the POST detects a hardware failure due to the above reason restart the server once again If the same error message reappears you may assume there is no hardware error To ensure normal operation of the server however make sure to follow t...

Page 150: ...Extended RAM Failed at address line 0250 System battery is dead Replace and run SETUP Contact your service representative to replace the battery After restarting the computer start the SETUP to provide the setting again 0251 System CMOS checksum bad Default configuration used The default values have just been set Start the SETUP to provide the setting again If the error cannot be corrected contact...

Page 151: ...curred 0B32 Fan 3 Alarm occurred 0B5F Forced to use Processor with error Because an error is detected in every CPU the system is forcibly started Contact your service representative 0B60 DIMM group 1 has been disabled Contact your service representative 0B61 DIMM group 2 has been disabled 0B62 DIMM group 3 has been disabled 0B63 DIMM group 4 has been disabled 0B70 The error occurred during tempera...

Page 152: ...ected in DIMM group 1 Contact your service representative to replace the DIMM in the relevant group 8101 Memory Error detected in DIMM group 2 8102 Memory Error detected in DIMM group 3 8103 Memory Error detected in DIMM group 4 Table 5 2 POST Error Messages Continued Error Code Error Message Recommended Action ...

Page 153: ...Check if the DIMM is properly installed 2 Remove the DIMM once and then re install it to check if it operates normally 3 Ask your service representative to replace the failed DIMM or mother board 1 3 1 3 Keyboard controller error 1 Check if the keyboard is properly connected 2 Replace the mother board 1 3 3 1 No memory or capacity check error 1 Check if the DIMM is properly installed 2 Remove the ...

Page 154: ...following procedures 1 Power on or reboot the system 2 When logo displays press the ESC key 3 The BIOS revision level is displayed Immediately press Pause to have time to read the BIOS version or 1 Power on or reboot the system Press F2 to enter SETUP displays 2 Press F2 3 In the Server menu select System Management and press ENTER The BIOS revision level is displayed ...

Page 155: ...at the server is running in the power saving mode sleep mode If the OS supports the power saving mode such as Windows 2003 running a command blinks the POWER lamp in green and place the server in the power saving mode Press the POWER switch to turn out the POWER lamp and place the server back in the normal mode The power saving mode is only available when the OS supports the power saving feature S...

Page 156: ...rver and HUB and the connection is correct the lamp is on green LINK The lamp turns green and flashes while the network port is transmitting receiving data ACT If the lamp does not go on when the LINK state is placed check if the network cable is in normal state and if it is connected correctly If the lamp does not go on yet when the network cable is normal the network LAN controller may be faulty...

Page 157: ...logy Ultra ATA 100 Intel Communication Streaming architecture Low Power Sleep mode Memory Minimum 256 MB Maximum 4 GB Architecture Non interleave possibility of 2 way interleave Connectors 4 memory connectors 168 pin wide Memory module DDR333 Error check Un buffered ECC PC2600 Without Enhanced Cage With Enhanced Cage Floppy Disk Drive 3 5 inch drive 1 standard USB 1 optional External cessible bays...

Page 158: ... Extended Capabilities Port support 1 port Video 1 port BIOS Phoenix BIOS ISA Flash ROM 4 MB Power On Self Test POST Supports Plug n Play Advanced Configuration and Power Interface PI 1 0 Advanced Power Management APM 1 2 S3 mode Y2K PC2001 Desktop Management Interface External dimensions 176 width 458 height 453 depth mm Weight 11 kg Max Power supply 300W with PFC V 10 50 60 Hz 1 Hz Environne men...

Page 159: ...timer 8 Real time clock 1 Keyboard 9 PCI 2 Cascaded connection 10 PCI 3 COM B 11 PCI 4 COM A 12 Mouse 5 PCI 13 Numeric processor 6 Floppy disk 14 Primary IDE 7 PCI 15 Secondary IDE Table B 3 PCI Devices Interrupts Menu Option Interrupt Recommended PCI IRQ 1 LAN 1 IRQ 7 PCI IRQ 2 IRQ 7 PCI IRQ 3 Auto Select PCI IRQ 4 USB ports 1 and 2 IRQ 5 PCI IRQ 5 PCI slot 1 IRQ 11 PCI IRQ 6 Auto Select PCI IRQ ...

Page 160: ...pt 64 Keyboard mouse 70 73 Real time clock Non maskable interrupt 80 8F DMA1 DMA2 92 Port 92 A0 A1 Interrupt controller 2 B2 B3 Advanced power management C0 CF DMA controller 2 F0 Coprocessor 170 177 IDE secondary bus 1F0 1F7 IDE primary bus 2F8 2FF Serial port 2 370 377 Floppy disk controller 2 IDE controller 2 3BF 3DF VGA 3F0 3F7 Floppy disk controller1 IDE controller 1 3F8 3FF Serial port 1 4D0...

Page 161: ...up copy of the disk array configuration data if your system is in the array configuration When your hard disks have been auto rebuilt due to a failure it is recommended to make a backup copy of the configuration data To make a backup copy of the configuration data use the configuration utility that is resident in the FLASH memory on the optional disk array controller board Refer to the manual supp...

Page 162: ...s on the server with the cloth prepared in Step 4 6 Soak a soft cloth in water squeeze it firmly wipe the server with it once again 7 Wipe the server with a dry cloth 8 Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth Cleaning the Interior of the Server One important item in a good maintenance program is regular and thorough cleaning of the interior of the serv...

Page 163: ...ing material that will generate an electrostatics To clean the interior of the server 1 Power off the server and unplug all power cables 2 Remove the right side door 3 Remove the dust accumulate on the air inlet of the front and the rear fan 4 Use a small brush to loosen any dust and debris on the mother board 5 Use computer grade canned air to blow dust off components on the mother board 6 Use a ...

Page 164: ... or lukewarm water and squeeze it firmly 7 Rub off stains on the mouse ball Softly wipe the mouse ball with the cloth prepared in Step 6 8 Wipe the mouse ball with a dry soft cloth 9 Wipe three small rollers inside the mouse with a cotton swab soaked with alcohol Wipe stains slowly and carefully by rotating rollers with the tip of the cotton swab 10 Blow out any dust from the mouse Protect your ey...

Page 165: ...cause a malfunction of the drive 5 Push the tray to close it 6 Wipe the signal side of the optical drive with a dry soft cloth Caution Wipe CD ROMs from the center to the outside Use only CD ROM cleaner if necessary Cleaning a CD ROM with record spray cleaner benzene or thinner causes damage to the CD ROM contents Inserting the CD ROM into the server may cause failure ...

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Page 167: ...s of the unit and server board The model and serial numbers of the server unit are recorded on a label attached to the rear of the unit The location of serial numbers on add in boards hard disk drives and external equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or describe the location of model and serial...

Page 168: ... Model name Serial No Date installed PCI Slot 3 Model name Serial No Date installed PCI Slot 4 Model name Serial No Date installed PCI Slot 5 Model name Serial No Date installed Printer Model name Serial No Manufacturer Date installed External Peripheral Device 1 Model name Serial No Manufacturer Date installed External Peripheral Device 2 Model name Serial No Manufacturer Date installed External ...

Page 169: ... Record Table D 3 Table D 6 Software Product Configuration Record Table Firmware version OS Name Version Name Version File system FAT FAT32 NTFS Others Bundled software installed Licensed software installed Application running when a failure occurred ...

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Page 171: ...mputer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps BIOS Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM bit Derived from BInary digiT a bit is the smallest unit of informati...

Page 172: ...ault The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be in...

Page 173: ... or from an operating bus This method is typically used in RAID subsystems When used in non RAID subsystems the operating system must typically be restarted I IC Integrated Circuit An electronic device that contains miniaturized circuitry IDE Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interf...

Page 174: ...nce all devices including cable controller and drive must support LVD M memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit b...

Page 175: ... Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 528 MB per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to a...

Page 176: ...t the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer software Programs with specific functions such ...

Page 177: ...ess Lamp 5 22 E Exit Menu 3 22 Expansion File Device Bay 4 16 F Features Optional Features 1 14 Standard Features 1 11 File Device 4 11 Floppy Disk Drive 1 4 Front Panel 4 8 Front View 1 3 H Hard Disk Drive 4 21 HyperTerminal Configuration 3 4 I IDE Device Configuration 4 47 Internal Cabling 4 48 Internal View 1 8 Interrupt Requests B 1 L Lamp Disk Access 5 22 LAN Connector 5 22 Power 5 21 Status ...

Page 178: ... 7 5 8 R Rack 1 15 RAID Configuring RAID 3 27 Random Access Memory 4 27 Rear View 1 5 Record Table D 1 Resetting Server 5 3 Right Side Door 4 4 S SCSI Device Configuration 4 47 SCSISelect Utility 3 23 Security Menu 3 18 Server Forcing a power shutdown 2 9 Powering Off 2 9 Powering On 2 8 Resetting 5 3 Server Menu 3 19 Specifications A 1 Status Lamp 1 4 T Troubleshooting 5 4 ...

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