Chapter 5 Feature Description
Attendant Console
NEAX2000 IVS
2
General Description
NDA-24293, Issue 2
Page 41
Attendant
Called/Calling
Number
This feature provides a display of the station number and station name on the
Attendant Console during an Attendant-to-station connection. During an
Attendant-to-trunk connection, the same display shows the trunk route designation
and a trunk identification code (4 digits).
Attendant Call
Selection
This feature allows assignment of keys on the Attendant Console to particular types of
trunk routes (such as WATS or FX) and particular types of service calls (such as
Attendant recalls, intercept calls, etc.). LEDs indicate the type of incoming call and
pressing the associated key allows the Attendant to answer the calls in any order.
Attendant Console
Lockout -
Password
This feature allows the Attendant Console to be set into a lockout mode. This disables
the console from originating or receiving calls and setting or resetting service features.
To return the Console to its manual operating condition a password is required.
Attendant Do Not
Disturb Setup And
Cancel
The Attendant has the ability to enter and remove individual stations from Do Not
Disturb (DND). Additionally, the Attendant can set one preassigned group of stations
into, or out of, Do Not Disturb.
Attendant
Interposition
Calling/Transfer
This feature allows any Attendant to directly converse with another Attendant and
also allows Attendants to transfer calls from their console to another Attendant's
console in systems where Multiple Console Operation has been provided.
Attendant Lamp
Check
This function is used to check the status of keys, lamps, and LCDs mounted on the
Attendant Console to verify that various operations of the Attendant Console are
functioning normally. The check is done by a preset procedure.
Attendant Listed
Directory Number
This feature provides a display of the Listed Directory Number on the Attendant
Console when the operator has answered a Listed Directory Number call.
Attendant Loop
Release
This feature allows an Attendant Console loop to become available for a second call
as soon as the Attendant has directed the first call to a station, even if that station does
not answer.
Attendant
Programming
This function is allowed only for the Attendant Console (SN610) and is used to
execute DISA code set up, speed dial programming, and system clock set up
operations.
Attendant Training
Jacks
The Attendant Console can be equipped with two headset/handset jacks using an
optional adapter. Two jacks are equipped on the adapter and can be used for training
new operators.
Audible Indication
Control
This feature allows the Attendant to adjust the volume of audible indications received
at the Attendant Console.