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4. Maintenance of Express5800/ft series

Express5800/R320d-E4, R320d-M4 Maintenance Guide (VMware 5.5)

Chapter 1 Maintenance

4.3

ftsmaint Examples

The following sections provide examples of how to use the ftsmaint command.

4.3.1

Displaying System Status

To display the status of the fault-tolerant devices and subsystems in your

server

system, use the following

command:

# /opt/ft/bin/ftsmaint ls

Example 1 shows typical output for this command.

Example 1. Displaying System Status with the ftsmaint Command

H/W Path

Description

State

OPState FRev

Fct

=================================================================================

Combined CPU/IO

ONLINE DUPLEX

0/1

DIMM

ONLINE ONLINE

0/1/130

DIMM 1 Temp#0 Sensor

NORMAL

0/2

DIMM

MISSING EMPTY

...

0/21

Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz ONLINE ONLINE

...

0/130

Baseboard Temp#0 Sensor

NORMAL

0/140

Baseboard Fan1#0 Sensor

NORMAL

...

Combined CPU/IO

ONLINE DUPLEX

1/1

DIMM

ONLINE ONLINE

1/1/130

DIMM 1 Temp#1 Sensor

NORMAL

1/2

DIMM

MISSING EMPTY

...

1/21

Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz ONLINE ONLINE

...

1/130

Baseboard Temp#1 Sensor

NORMAL

1/140

Baseboard Fan1#1 Sensor

NORMAL

1/141

Baseboard Fan2#1 Sensor

NORMAL

...

Combined CPU/IO

ONLINE DUPLEX

10/1

MISSING EMPTY

10/2

MISSING EMPTY

10/3

Fibre Channel Serial Bus Ctlr

ONLINE ONLINE

8f:00.0

Fibre Channel: QLogic Corp. ISP2532-based ONLINE ONLINE

10/4

MISSING EMPTY

10/5

Mass Storage Ctlr

ONLINE DUPLEX

0b:00.0

Serial Attached SCSI controller: LSI Logi ONLINE DUPLEX

10/6

Network Ctlr

ONLINE DUPLEX

07:00.0

Ethernet controller: Intel Corporation 82 ONLINE DUPLEX

vmnic_100600 Network Interface

ONLINE DUPLEX

07:00.1 Ethernet controller: Intel Corporation 82 BROKEN BROKEN

vmnic_100601 Network Interface

BROKEN BROKEN

10/7

Display Ctlr

ONLINE DUPLEX

0a:00.0

VGA compatible controller: Matrox Graphic ONLINE DUPLEX

10/8

USB Serial Bus Ctlr

ONLINE ONLINE

2c:00.0

USB Controller: Intel Corporation Patsbur ONLINE ONLINE

2c:00.1

USB Controller: Intel Corporation Patsbur ONLINE ONLINE

10/10

PCI to PCI Bridge

ONLINE ONLINE

10/11

PCI to PCI Bridge

ONLINE ONLINE

10/12

Network Ctlr

ONLINE ONLINE

7d:00.0

Ethernet controller: Intel Corporation Et BROKEN BROKEN

vmnic_101200 Network Interface

BROKEN BROKEN

7d:00.1 Ethernet controller: Intel Corporation Et BROKEN BROKEN

vmnic_101201 Network Interface

BROKEN BROKEN

10/40

Internal Disk Enclosure

10/40/1

Disk Drive

ONLINE DUPLEX

N007

Summary of Contents for N8800-184F

Page 1: ...odel Number N8800 184F EXP320P Maintenance Guide VMware 5 5 30 104 03 104 02 December 2014 NEC Corporation 2014 Express5800 R320d M4 Model Number N8800 185F EXP320Q Chapter 1 Maintenance Chapter 2 Con...

Page 2: ...pecifications and other information Installation Guide Chapter 1 Installing OS Installation of OS and drivers and important information for installation Chapter 2 Installing Bundled Software Installat...

Page 3: ...the Transportation of This Server 17 1 4 Relocation and Storage 18 2 Daily Maintenance 20 2 1 Checking and Applying Updates 20 2 2 Checking Alerts 20 2 3 Checking STATUS LED 21 2 4 Making Backup Copie...

Page 4: ...LED Indication 49 6 2 POST Error Message 55 7 Collecting Failure Information 62 7 1 Collection of Collect Logs 62 7 2 Collection of System Information 63 7 3 Collecting Memory Dump 64 8 Troubleshooti...

Page 5: ...Overview 108 3 2 Operable Network Configuration 108 4 Miscellaneous Configuration 110 4 1 Changing Datastore Name 110 5 Installing Optional Devices 111 5 1 Before Starting Work 111 5 1 1 Safety preca...

Page 6: ...tting BMC Configuration 175 2 2 3 Initializing BMC 185 2 2 4 Resetting BMC 185 3 SAS Configuration Utility 186 3 1 Starting the SAS Configuration utility 186 3 2 Quitting the SAS Configuration Utility...

Page 7: ...ardware or operating software Tips Indicates information that is helpful to keep in mind when using this server Optical disk drives This server is equipped with one of the following drives depending o...

Page 8: ...registered trademarks of LSI Corporation Adobe the Adobe logo and Acrobat are trademarks of Adobe Systems Incorporated DLT and DLTtape are trademarks of Quantum Corporation of the United States PCI Ex...

Page 9: ...ns Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Industry Canada Clas...

Page 10: ...e 5 5 10 Japan 03 3455 5800 VCCI A JIS C 61000 3 2 JIS C 61000 3 2 3 2 1 20A UPS JIS C 6802 IEC 60825 1 1 Vietnum Complying with CIRCULAR No 30 2011 TT BCT Hanoi August 10 2011 Temporary regulations o...

Page 11: ...tion Of the use of certain Hazardous Substances in electrical and electronic equipment TR on RoHS The content of hazardous substance with the exemption of the applications listed in the Annex 2 of TR...

Page 12: ...ly from normal household waste This includes Information and Communication Technology ICT equipment or electrical accessories such as cables or DVDs When disposing of used products you should comply w...

Page 13: ...ver errors or omissions please contact your retailer 5 Regardless of these 4 items NEC Corporation does not take responsibility for effects resulting from operations 6 The sample values used in this d...

Page 14: ...omponents of ft server and how to update firmware 5 Checking the Duplicating Operation of Modules Describes how to check if the system runs properly after system installation or reinstallation 6 Error...

Page 15: ...0d E4 R320d M4 Maintenance Guide VMware 5 5 15 Chapter 1 Maintenance 10 System Diagnostics Describes the system diagnostics of this server 11 Offline Tools Describes tools for preventive maintenance o...

Page 16: ...es It is the user s responsibility to erase the data Important NEC assumes no liability for data leakage should the product be transferred to a third party without erasing the data Data seems to be er...

Page 17: ...n storage devices such as hard disk drives backup data cartridges or any other media such as CD R CD RW so that the data cannot be restored by a third party Some components including fans batteries an...

Page 18: ...Precautions for Use in User s Guide Make sure to complete installation Do not get your fingers caught Be careful of handling internal components that may be at high temperatures Note If the server ne...

Page 19: ...ondensation will occur and cause malfunctions and failures when these are used in such state Wait for a sufficient period of time before using the server and other components in the operating environm...

Page 20: ...n for BIOS FW firmware driver and others of the server and peripheral devices on our website We recommend that the latest update always be applied for stable system NEC corporate site http www nec com...

Page 21: ...the server LEDs to be checked LEDs located at front of the server LEDs on hard disk drives installed in 2 5 inch hard disk drive bay If the indicator shows the server abnormality contact your salses r...

Page 22: ...e hardware configuration or BIOS configuration make a backup copy of the system information according to Chapter 1 1 14 Backing Up System Information in Installation Guide 2 5 Cleaning Regularly clean...

Page 23: ...ide of the server must be kept dry Do not moisten them with water 1 Power off the server 1 Make sure that the server is powered off 2 Unplug the power cord of the server from a power outlet 2 Clean th...

Page 24: ...ptical Disk A dusty optical disk or dust accumulated tray causes the device to fail to read data correctly Follow the procedure below to clean the tray and optical disk regularly 1 Make sure that the...

Page 25: ...ed follow the steps below 1 Check if the power cord and cables to other products are properly connected 2 Check LED indications and alarm messages on display unit Refer to Chapter 1 6 Error Messages 3...

Page 26: ...path This command displays the status of the hardware specified by the enumerated path Specifying a path displays a detailed status of the hardware at that path Omitting the path argument displays a l...

Page 27: ...te This command is valid only for CPU module I O module and internal disk drives ftsmaint bringUp path This command brings into service the CPU module I O module or internal disk specified by path No...

Page 28: ...eriodically in order not to run out of the capacity The size of a dump file is approximately 100 MB 4 1 6 BMC firmware update ftsmaint burnBmcs fw_file This command updates the BMC firmware using BMC...

Page 29: ...ssors 0 21 0 22 1 21 1 22 Temperature n sensor 0 130 1 130 Fan n sensors 0 140 0 144 1 140 1 144 I O Module 10 11 PCI Slot devices in slots on motherboards 10 1 10 2 11 1 11 2 PCI Slot devices in opti...

Page 30: ...rive 2 10 40 2 1 3 Internal disk drive 3 10 40 3 2 4 Internal disk drive 4 10 40 4 3 5 Internal disk drive 5 10 40 5 4 6 Internal disk drive 6 10 40 6 5 7 Internal disk drive 7 10 40 7 6 8 Internal di...

Page 31: ...cations of Major Enumerated Devices Rear View Callout Device Device ID 1 I O module 0 PCI Slot 1 10 1 2 I O module 0 PCI Slot 2 10 2 3 I O module 0 PCI Slot 3 10 3 4 I O module 0 PCI Slot 4 10 4 5 I O...

Page 32: ...oard Fan2 1 Sensor NORMAL 10 Combined CPU IO ONLINE DUPLEX 0 10 1 MISSING EMPTY 10 2 MISSING EMPTY 10 3 Fibre Channel Serial Bus Ctlr ONLINE ONLINE 0 8f 00 0 Fibre Channel QLogic Corp ISP2532 based ON...

Page 33: ...etwork Interface BROKEN BROKEN 11 7 Display Ctlr ONLINE DUPLEX 0 44 00 0 VGA compatible controller Matrox Graphic ONLINE DUPLEX 11 8 USB Serial Bus Ctlr ONLINE ONLINE 0 66 00 0 USB Controller Intel Co...

Page 34: ...MPLEX is shown if the system is not duplicated The following examples demonstrate some common commands and the resulting output In Example 2 the I O module 1 is listed as having a State of ONLINE and...

Page 35: ...t Threshold 2147483647 604800 86400 Value 0 0 0 Minimum Count 1 4 2 MTBF fault class aborts Fault Count 0 Last Timestamp Replace Threshold 0 Evict Threshold 86400 Value 0 Minimum Count 2 4 3 3 Bringin...

Page 36: ...ore starting diagnostics you need to bring down the module to be diagnosed For example use the following commands to start diagnostics on CPU module 1 opt ft bin ftsmaint bringDown 1 Completed bringDo...

Page 37: ...Shutdown the guest OS except for ftSys Management Appliance 1 Login to ftSys Management Appliance as a root user 2 Use the SCP command or vSphere Client to store the BMC firmware file in the desired...

Page 38: ...pletes Updated firmware on the device at path 11 120 Updated firmware on the device at path 10 120 Important Do not operate the machine and power supply unit while the firmware is updated The firmware...

Page 39: ...bios 2700_4700_6400 Tips See Chapter 2 1 1 2 Installing NEC ESMPRO Agent in Installation Guide for how to mount unmount ft control software Install DVD 3 Run the following command to check the State s...

Page 40: ...operate the machine and power supply unit while the firmware is updated The firmware is destroyed and modules may need to be replaced 5 Run the following command to check that Op State of CPU module s...

Page 41: ...e installation of the CPU module Important You need to perform this configuration as a root user Note This configuration just shifts the timing of the no communication and does not control the no comm...

Page 42: ...CPU by combination with cron daemon 1 Add configuration to etc crontab Example Disable auto reinstallation of CPU module from 6 00 to 18 15 everyday Add the following lines to etc crontab Defer CPU b...

Page 43: ...op of I O Modules This section describes how to confirm the continuous system operation by failover after stopping the primary I O module 1 Check which is the primary I O module The I O module with th...

Page 44: ...ing command Specify the device path ID of the primary I O module When you stop the operation of the primary I O module failover occurs and the secondary I O module becomes the primary module The statu...

Page 45: ...of diagnosis LED I O module 0 I O module 1 1 PRIMARY LED Green 2 DISK ACCESS LED Amber or Green blinking Green when accessing to HDD LED System 3 System FT LED When duplication of disks is started aft...

Page 46: ...modules 1 Confirm that the CPU modules are duplicated To check if the CPU modules are duplicated see the status LEDs of the CPU modules Indications of status LED when CPU modules are duplicated LED Sy...

Page 47: ...m 3 System FT LED 3 Start the stopped CPU module Run the following command to start the operation of the CPU module stopped in step 2 When the CPU module is started Hardware diagnosis Memory Synchroni...

Page 48: ...1 Maintenance 6 Error Messages If the server enters the abnormal state the error is posted by various means This section explains the types of error messages LED indication is unusual Refer to 6 1 Err...

Page 49: ...eems to have occurred check the LED indication This Maintenance Guide describes actions to be taken for watch error message However if replacement of modules is necessary contact your sales agent Modu...

Page 50: ...ed However the failed CPU IO module cannot be identified Contact your service representative 3 System FT LED LED indication Description Action On green The system is operating under duplex condition O...

Page 51: ...en The network port is sending or receiving data ACT Off Disconnected from network Check the network status and cable connection Speed LED Management port LED indication Description Action On green Th...

Page 52: ...tate 2 SAFE TO PULL SAFE TO PULL LED This LED indicates the possibility to remove CPU IO module safely LED indication Description Action On green The CPU IO module can be removed Blinking green The CP...

Page 53: ...ontact your sales representative An error occurred on memory slot 5 Contact your sales representative An error occurred on memory slot 6 Contact your sales representative An error occurred on memory s...

Page 54: ...ive 9 FAN Fan error LED The LED lights in amber when failure occurs on the cooling fan for CPU and power supply unit of CPU IO module Contact your service representative 10 I O I O FAULT LED The LED l...

Page 55: ...ayed messages and beep patterns before contacting your sales representative Alarm messages are useful information for maintenance The list only contains messages for the server For details about error...

Page 56: ..._ARCH_PROTOCOL_NOT_A VAILABLE 8806 PEI_RESET_NOT_AVAILABLE The system was not reset correctly 8807 DXE_RESET_NOT_AVAILABLE 8808 DXE_FLASH_UPDATE_FAILED The Flash ROM was not written to correctly B000...

Page 57: ...e Unplug the power cord wait for at least 30 seconds then restart the server If the same error is detected repeatedly contact your sales representative C10D Internal Use Area of BMC FRU corrupted An i...

Page 58: ...ected that BMC is in Forced Boot Mode Unplug the power cord wait for at least 30 seconds then restart the server At that time check the jumper switch setting on motherboard If the same error is detect...

Page 59: ...yed while POST is running This is not an error POST Completed Successfully Displayed when POST completes normally This is not an error POST ERROR XXXX Error XXXX was detected during POST Check the mes...

Page 60: ...on Critical CPU1_DIMM Area Temperature Upper Non Critical CPU1_DIMM Area Temperature Lower Critical CPU1_DIMM Area Temperature Upper Critical CPU2_DIMM Area Temperature Lower Non Critical CPU2_DIMM Ar...

Page 61: ...t A timeout occurred while servicing system management interrupts IPMI Watchdog timer timeout Power off A watchdog timer timeout occurred System Front FAN1 Lower Non Critical A fan alarm was detected...

Page 62: ...ccurred a message may appear indicating virtual memory shortage Ignore this message and proceed with starting the system Restarting the system may result in an inability to properly dump the data 7 1...

Page 63: ...ars enter the host name or IP address of ESXi host If the following message appears enter the root user name of ESXi host If the following message appears enter the root password for ESXi host The col...

Page 64: ...may affect the system operation Important A message indicating insufficient virtual memory may appear when restarting the system due to an error Ignore this message and proceed Restarting the system...

Page 65: ...xcessively shorter or longer will fail to collect memory dump Do not use anything that easily breaks such as pencil toothpicks or plastic The memory dump is stored when DUMP switch is pressed Memory d...

Page 66: ...10 Problems with Optical Disk Drive and Flash FDD Failed to start from EXPRESSBULDER Refer to 8 2 Problems with NEC EXPRESSBUILDER Refer to 8 8 When EXPRESSBUILDER is Started on Windows Failed to ins...

Page 67: ...he POWER LED is lit green Did you install the CPU IO module properly Check if the CPU IO module is properly installed in the server Secure the CPU IO module with screw located on the module removable...

Page 68: ...lution This EXPRESSBUILDER version is not designed for this computer Insert the correct version and click OK This EXPRESSBUILDER version is not designed for this computer Use EXPRESSBUILDER provided w...

Page 69: ...of the programs that are running Installation will be aborted if you finish the programs that are running Although the operation onOS will be feasible modules or PCI boards will not be duplicated pro...

Page 70: ...nction Is the AC power supplied to both CPU IO modules If the AC power supplied to only one of the CPU IO module Wake On LAN may become unavailable Supply the AC power to both of CPU IO modules Is Hub...

Page 71: ...emory dump Check if you are not using a physical processor of CPU 0 for the virtual machine If a physical processor of CPU 0 is allowed to be used for the virtual machine memory dump may not be collec...

Page 72: ...does not work Is the cable properly connected Make sure that the cable is connected to the connector on the front or rear of the server Are the keyboard and mouse are compliant with your server Opera...

Page 73: ...mode is the same with that of the connected hub A CPU IO module cannot be integrated When a componet fails and is reintegrated the following message may be recorded to the system log and the process i...

Page 74: ...ion bar to enforce security If this happens click the Information bar to display the documents The menu does not appear Is the shift key pressed Setting the DVD CD with the shift key pressed down canc...

Page 75: ...portmap stops or NEC ESMPRO Agent reboots while NEC ESMPRO Agent is operating NEC ESMPRO Agent does not work appropriately Run the following command and reboot NEC ESMPRO Agent opt nec esmpro_sa bin E...

Page 76: ...ext monitoring interval of monitoring service CPU Load Ratio of snmpd Service While monitoring the server from NEC ESMPRO Manager the CPU load ratio of snmpd Service on NEC ESMPRO Agent side may incre...

Page 77: ...IMM2 Temp 0 Temperature Unknown Threshold Disabled Status Unknown Pop up Constitution Information has changed is displayed If you are seeing Information of server state constitution pop up is displaye...

Page 78: ...metal pin that is 1 2 mm in diameter or uncoil a thick paper clip and insert it into the forced eject hole at the front of the tray Keep pressing slowly until the tray comes out Important Do not use a...

Page 79: ...at no processing is in progress 9 2 Forced Shutdown Use this function when an OS command does not shut down the server POWER Switch does not turn off the server or software reset does not work Continu...

Page 80: ...d set in the BIOS Setup utility SETUP by using the same way Tips When the server works use the BIOS setup utility SETUP to return the settings to the factory defaults To clear the password or the CMOS...

Page 81: ...le repair or alter the server Do not remove lithium batteries Disconnect the power plug before installing or removing the server CAUTION Be sure to observe the following precautions to use the server...

Page 82: ...following warning message appears press the POWER switch to power off the server POST proceeds even when the warning message is displayed WARING 8006 System configuration data cleared by Jumper 10 Dis...

Page 83: ...s after a while If PRIMARY LED of CPU IO module 1 lights disconnect AC power cords from both CPU IO modules wait for 30 seconds and connect them at the same time 8 When the POWER LEDs on CPU IO module...

Page 84: ...itten to the disk on checking hard disk drives 10 2 Startup and Exit of System Diagnostics Start up System Diagnostics in the following procedure If the server is running shutdown the system 1 Start u...

Page 85: ...ary window Shows the results of each test Move the cursor and press Enter on the cursor line to display the details of the test When an error is detected by the System Diagnostics the relevant test re...

Page 86: ...pletion screen of the above diagnostics Device List Shows a list of connected devices Log Info Shows the log information of the diagnostics Log information can be saved To save it connect a FAT format...

Page 87: ...tools at the following steps 1 Turn on the peripheral devices and then the server 2 Press F4 while the message below is displayed Press F2 SETUP F4 ROM Utility F12 Network 3 Keyboard Selection Menu ap...

Page 88: ...IPMI Information Viewer Displays System Event Log SEL Sensor Data Record SDR and Field Replaceable Unit FRU in IPMI Intelligent Platform Management Interface and also back up such information Using t...

Page 89: ...option devices 1 ftSys Management Appliance Describes the specifications of ftSys Management Appliance virtual machine 2 Disk Operations Describes how to duplex hard disk drives and how to replace the...

Page 90: ...oftware runs on ftSys Management Appliance ft control software monitors manages the state of the ESXi host system at all times and provides commands to change the system settings and access the system...

Page 91: ...present and running on your ftServer system at all times Do not restart or shutdown the ftSys Management Appliance unless instructed to do so for updates or troubleshooting purposes The appliance is...

Page 92: ...command before running the administrative commands The default ftadmin password is ftadmin and changing the password is recommended as well as that of the root user Avoid deploying your own scripts a...

Page 93: ...installation of the ESXi 2 1 Operable disk configuration Duplication must be configured for all the internal disks in NEC Express5800 ft series The disks redundancy is configured by Software RAID with...

Page 94: ...installed in the slot0 of I O module 0 10 run the following command In the following example the kernel device name is vmhba0 C0 T0 L0 opt ft bin ftsmaint ls 10 40 1 H W Path 10 40 1 Description Disk...

Page 95: ...il the status indication of Raid device disappears and the status of each disks become in_sync Check the status of RAID using the esxcli storage mpm command which is described later in this document U...

Page 96: ...storage mpm add v Device name d Kernel device name To add disks RAID configuration esxcli s ESXi host IP address storage mpm create v Device name disk1 Kernel device name disk2 Kernel device name 2 3...

Page 97: ...This must be operated by root user 1 Run esxcli s ESXi host IP address storage mpm list 2 Check the failed disk form the displayed info The following is an example when a failure occurred on the inte...

Page 98: ...orage mpm remove commands with device name and kernel device name specified Note The remove command will fail if disk status is other than faulty You should change disk status by running fail command...

Page 99: ...is required to complete synchronization When the progress is no longer displayed and both kernel devices show in_sync the synchronization is completed esxcli s xxx xxx xxx xxx storage mpm list Info mp...

Page 100: ...he example below shows that the command is run for device name mpm1 Note The minimum maximum resync speed is reverted when the ESXi host is rebooted To use the setting persistently let this command be...

Page 101: ...2 Configuring a RAID Device This section describes how to configure a new RAID device on the added disks Important These operations must be performed by the root user Note If the target disk drive has...

Page 102: ...n the progress is no longer displayed and both kernel devices show in_sync the synchronization is completed esxcli s xxx xxx xxx xxx storage mpm create v mpm1 disk1 vmhba0 C0 T1 L0 disk2 vmhba1 C0 T1...

Page 103: ...device you have built Note When configuring RAID device using esxcli storage mpm create command some data remains unerased and the existing VMFS datastore may be displayed on datastore list In this ca...

Page 104: ...R320d M4 Maintenance Guide VMware 5 5 104 Chapter 2 Configuring and Upgrading the System 5 The Add Storage wizard appears Select Disk LUN in Storage Type and click Next 6 Select a volume on which to c...

Page 105: ...ons Express5800 R320d E4 R320d M4 Maintenance Guide VMware 5 5 105 Chapter 2 Configuring and Upgrading the System 7 Select the version of file system and click Next 8 Confirm the current disk layout a...

Page 106: ...aintenance Guide VMware 5 5 106 Chapter 2 Configuring and Upgrading the System 9 Enter the datastore name and click Next 10 Specify the capacity for the area to be used and click Next By default the m...

Page 107: ...2 Disk Operations Express5800 R320d E4 R320d M4 Maintenance Guide VMware 5 5 107 Chapter 2 Configuring and Upgrading the System 11 Click Finish Now the VMFS datastore is created...

Page 108: ...andard switch vSwitch0 is created in the port 1 vmnic_100600 vmnic_110600 of On Board 1 Gigabit of CPU IO modules 0 and 1 and network duplication is achieved You can configure the setting of and check...

Page 109: ...it 1 vmnic_100600 vmnic_110600 2 vmnic_100601 vmnic_110601 On Board 10 Gigabit 1 vmnic_101200 vmnic_111200 2 vmnic_101201 vmnic_111201 PCI e slot 1 1 vmnic_100100 vmnic_110100 2 vmnic_100101 vmnic_110...

Page 110: ...4 1 Changing Datastore Name If the ft Management Appliance is installed in internal disk the storage name of internal disk datastore1 is changed to datastore2 You can change the datastore name as nee...

Page 111: ...the warranty period 5 1 Before Starting Work 5 1 1 Safety precautions Observe the following notes to install or remove optional devices safely and properly WARNING Be sure to observe the following pr...

Page 112: ...cloth to work with the server Wear anti static shoes to work with the server Take off any metal accessories you wear ring bracelet or wristwatch before working with the server Handling of components K...

Page 113: ...e server is powered off disconnect all power cords and interface cables from the server before installing or removing the optional devices To remove the CPU IO module during the continuous operation d...

Page 114: ...es in 2 5 inch hard disk drive bay at front of the server DIMM Up to 256 GB 16 16 GB DIMMs can be installed on R320d E4 model or R320d M4 model After removing the CPU IO module install DIMMs in DIMM s...

Page 115: ...pair Contact your sales agent for hard disk drives optimum for your server The operation is executed on the created mirror volume with installed hard disk drive pairs such as slot 0 on CPU IO module...

Page 116: ...Important Refer to Chapter 2 5 1 2 Anti static measures and Chapter 2 5 1 4 Preparing your system for upgrade before starting installing or removing options You must mount two HDDs that form dual disk...

Page 117: ...ver hook touches the server frame Check the direction of the lever Insert the hard disk drive with the lever unlocked 7 Slowly close the lever When the lever is locked you will hear a click sound Impo...

Page 118: ...g your system for upgrade before starting installing or removing options 1 Shut down the OS The system turns off automatically 2 Remove the front bezel 3 Push the lever of the hard disk to unlock the...

Page 119: ...hard disk drive fails the DISK ACCESS LED on the hard disk drive s handle lights amber 2 Remove the failed hard disk referring to Chapter 2 2 4 Replacing a hard disk drive and Chapter 2 5 3 2 Removing...

Page 120: ...ng the CPU IO module Removing the module being operating may cause unexpected trouble Use the management software e g the ftsmaint command to isolate the module to be removed so that the module is rem...

Page 121: ...follows With the following command check that the Status of the CPU module is OFFLINE Similarly stop the PCI module 0 Check that the Status of the PCI module is OFFLINE Tips When removing CPU IO modu...

Page 122: ...or network If any cables are connected keep a record of where the cables are connected and disconnect all cables from the module you are to pull out Tips If you cannot disconnect the LAN cable easily...

Page 123: ...he way and cannot be pulled out Lower the lock on the side of CPU IO module to unlock it and then pull it out 7 Pull out the CPU IO module gently and carefully and place it on a flat and sturdy table...

Page 124: ...a way that its back panel connector faces the back of the rack and engage the guides of the module and chassis and insert it slowly 2 Push up the black levers placed on the left and right sides of the...

Page 125: ...al frame of the server to discharge static electricity from your body before handling the DIMM Do not touch the DIMM terminals or onboard parts with a bare hand or place the DIMM directly on the desk...

Page 126: ...install DIMM No of CPUs Capacity GB 1 2 3 4 8 7 6 5 9 10 11 12 16 15 14 13 1 4 4 8 4 4 12 4 4 4 16 4 4 4 4 20 4 4 4 4 4 24 4 4 4 4 4 4 28 4 4 4 4 4 4 4 32 4 4 4 4 4 4 4 4 32 8 8 8 8 48 8 4 8 4 4 8 4...

Page 127: ...Follow the procedure below to install the DIMM 1 Shut down OS The sever turns off automatically 2 Disconnect the power cords from the outlets 3 Remove the CPU IO module referring to Chapter 2 5 4 1 R...

Page 128: ...nal Devices Express5800 R320d E4 R320d M4 Maintenance Guide VMware 5 5 128 Chapter 2 Configuring and Upgrading the System 6 Disconnect cables 7 Remove the air duct 8 Locate the socket you are mounting...

Page 129: ...MM slot Important Keep and store the removed dummy memory module with care 10 Insert a DIMM into the DIMM socket vertically After the DIMM is completely inserted into the socket the levers are automat...

Page 130: ...CPU IO module and secure it with three screws 13 Refer to Chapter 2 5 4 2 Installing CPU IO Module and install the CPU IO module 14 Connect the power cords 15 Press the POWER switch to power on the se...

Page 131: ...emove the DIMM Important At least one DIMM is required to operate the server 1 Shutdown OS The system turns off automatically 2 Disconnect the power cords from the outlets 3 Remove the CPU IO module r...

Page 132: ...Maintenance Guide VMware 5 5 132 Chapter 2 Configuring and Upgrading the System 6 Disconnect cables 7 Remove the air duct 8 Open the levers attached on both sides of the socket of the DIMM to be remov...

Page 133: ...amp 11 Place the top cover of the CPU IO module and secure it with three screws 12 Refer to Chapter 2 5 4 2 Installing CPU IO Module and install the CPU IO module 13 Connect the power cords 14 Press t...

Page 134: ...DIMM Follow the procedure below to replace a failed DIMM 1 Identify the failed DIMM by viewing the memory slot error LED 2 Remove the CPU IO module referring to Chapter 2 5 4 1 Removing CPU IO Module...

Page 135: ...g the CPU Do not touch the CPU terminals or onboard parts with a bare hand or place the CPU directly on a desk Make sure to use the CPU specified by NEC Installing a third party CPU may cause a failur...

Page 136: ...rds from the outlets 3 Remove the CPU IO module referring to Chapter 2 5 4 1 Removing CPU IO Module 4 Remove the air duct refferring to Chapter 2 5 5 2 Removing DIMM 5 Verify the location of the CPU s...

Page 137: ...en the lever until it stops 10 Lift the plate 11 Put the processor on the CPU socket slowly and gently For easy installation hold edges of processor with your thumb and index fingers so that the notch...

Page 138: ...nance Guide VMware 5 5 138 Chapter 2 Configuring and Upgrading the System 12 Lightly push the processor to the CPU socket and close the plate 13 Close the socket lever marked with to fix it 14 Close t...

Page 139: ...the heat sink on the CPU Important Do not touch the cooling sheet that is attached on the back of the heat sink with your hand Important If you install additional CPU ensure that the fins of the addi...

Page 140: ...in parallel then tighten the screws diagonally 17 Install the air duct referring to Chapter 2 5 5 1 Installing DIMM 18 Refer to Chapter 2 5 4 2 Installing CPU IO Module and install the CPU IO module...

Page 141: ...cing CPU Take the steps below to replace the failed CPU 1 Identify the failed CPU by ftsmaint command 2 Remove the CPU IO module referring to Chapter 2 5 4 1 Removing CPU IO Module 3 Install the new h...

Page 142: ...r place the PCI card directly on the desk Refer to Chapter 2 5 1 2 Anti static measures and Chapter 2 5 1 4 Preparing your system for upgrade before starting installing or removing options 5 7 1 Preca...

Page 143: ...same slot for each CPU IO module 0 1 2 Up to one card can be installed for each CPU IO module and up to two boards can be installed for each device List of option PCI cards and installable slots R320...

Page 144: ...the board connector matches with the shape of the PCI card slot connector 1 Installing Low Profile PCI Board 1 Shut down the OS The server is automatically powered off 2 Disconnect the power cords fro...

Page 145: ...rew 9 Refer to Chapter 2 5 4 2 Installing CPU IO Module and install the CPU IO module 10 Connect the power cords 11 Press the POWER switch to power on the server 12 Verify that POST displays no error...

Page 146: ...ff 2 Disconnect the power cords from the outlets 3 Remove the CPU IO module referring to Chapter 2 5 4 1 Removing CPU IO Module 4 Remove one screw that secures the stopper and remove the stopper 5 Rem...

Page 147: ...ter 2 Configuring and Upgrading the System 8 Remove the PCI bracket cover Important Keep and store the removed PCI bracket cover with care 9 Install a PCI card in a PCI slot 10 Install the stopper and...

Page 148: ...module 14 Connect the power cords 15 Press the POWER switch to power on the server 16 Verify that POST displays no error message If POST displays an error message write it down and see the POST error...

Page 149: ...and cables for option devices 7 The installed CPU IO module will start automatically 8 Confirm that the PCI card is recognized correctly by the OS 2 N8803 038 Fibre Channel Board set 1 Identify the f...

Page 150: ...ll drivers for N8804 009 board because they are included in the OS After installing the boards refer to Chapter 2 3 Duplex LAN Configuration 2 N8804 011 10GBASE T 1ch board set Important For LAN cable...

Page 151: ...tem BIOS settings and parameters 2 BMC Configuration Describes the BMC Configuration Utility in Off line Tool of the server 3 SAS Configuration Utility Describes the SAS Configuration Utility of the s...

Page 152: ...pears at the bottom left of the screen Press F2 SETUP a different message may appear depending on the environment If you press F2 SETUP will start after POST and the Main menu appears You can also sta...

Page 153: ...o password is set Administrator is displayed Memory Information Total Memory The total capacity of installed memory is displayed display only System Date WWW MM DD YYYY Set the system date System Time...

Page 154: ...vanced menu appears For the menus that show a to their left select a menu and press Enter to display its submenu 1 Processor Configuration submenu From the Advanced menu select Processor Configuration...

Page 155: ...disable Execute Disable Bit feature This option is displayed only when the installed processor supports this feature VT x Disabled Enabled Enable or disable Intel Virtualization Technology feature to...

Page 156: ...rocessor 1 or not is displayed Hyper Threading Supported Not Supported Whether the Hyper Threading Technology is supported or not on Processor 1 is displayed Processor 2 CPUID Number Not Installed ID...

Page 157: ...menu From the Advanced menu select Memory Configuration and then press Enter to display the menu screen shown below For the menu that has on the left move the cursor to it and then press Enter to show...

Page 158: ...Parameter Descriptions Total Memory The physical capacity of installed memory is displayed Available under 4GB Memory capacity available in an area under 4 GB is displayed CPU1_DIMM1 8 Status CPU2_DI...

Page 159: ...Parameter Descriptions SAS Option ROM Scan Disabled Enabled Enable or disable the option ROM SCAN for onboard SAS LANX Option ROM Scan Disabled PXE Boot iSCSI Boot Enable or disable the option ROM SCA...

Page 160: ...ut the options see the table below Option Parameter Descriptions HPET Disabled Enabled Enable or disable the High Precision Event Timer This option may not be supported depending on OS Wake On LAN PME...

Page 161: ...the Advanced menu select USB Configuration and then press Enter to display the menu screen shown below For details about the options see the table below Option Parameter Descriptions Device Reset Time...

Page 162: ...ful Features 6 Serial Port Configuration submenu From the Advanced menu select Serial Port Configuration and then press Enter to display the menu screen shown below From BIOS Redirection Port select S...

Page 163: ...al port B Serial B Interrupt IRQ 4 IRQ 3 Specify the interrupt for serial port B Console Redirection Settings BIOS Redirection Port Disabled Serial Port A Serial Port B Enable or disable the console r...

Page 164: ...settings Select Administrator Password or User Password and then press Enter to display the screen where you can register change the password Tips User Password cannot be set without setting Administr...

Page 165: ...rted by administrative right If no password is set SETUP starts with administrative right User Password Up to 20 alphanumeric characters When Enter is pressed the password entry screen to set user rig...

Page 166: ...umeration Monitoring Timeout 60 180 1200 Specify the timeout period for PCI device scan Unit second Option ROM Scan Monitoring Disabled Enabled Enable or disable the feature to monitor option ROM scan...

Page 167: ...e has elapsed and CPU IO modules of both systems are installed 180 seconds at longest Power On Delay Time 50 600 Specify the DC power on delay time when Power On or Last State is selected for AC LINK...

Page 168: ...is displayed System Part Number The part number of the system is displayed System Serial Number The serial number of the system is displayed Chassis Part Number The part number of chassis is displayed...

Page 169: ...r menu move the cursor to Event Log Configuration and then press Enter to show its submenu For details about the options see the table below Option Parameter Descriptions Clear Online Event Logs Press...

Page 170: ...cution are displayed instead of the logo If BIOS Redirection Port is enabled this option is shown as Unavailable and inaccessible run with Disabled state automatically Bootup NumLock State On Off Enab...

Page 171: ...evice using the arrow keys and change the priority using the arrow keys Tips If a bootable device is newly connected the priority lowest in its BBS Priorities is assigned to that device If a bootable...

Page 172: ...The SETUP utility closes without saving the changes in NVRAM The setting at startup of SETUP utility is retained After the SETUP utility closes the system automatically reboots c Save Changes Changes...

Page 173: ...Tools The server has the following offline tools Off line Maintenance Utility Use this tool when maintaining the server BMC Configuration Use this tool when setting system configuration information t...

Page 174: ...on to BMC If you select OK after you change the values the set values are applied to BMC Refer to Chapter 3 2 2 2 Setting BMC Configuration for details b BMC Initialization You can restore the BMC Con...

Page 175: ...ent and services of BMC LAN of CPU IO module X X 0 or 1 and change parameter setting Only the module that is installed appears on this menu See 2 2 2 a Network for details b User Management You can ma...

Page 176: ...at speed of 100 Mbps 10Mbps Full Connecting by Full Duplex at speed of 10 Mbps 10Mbps Half Connecting by Half Duplex at speed of 10 Mbps Auto Negotiation BMC MAC Address MAC Address of BMC is displaye...

Page 177: ...lue is specified for subnet mask an error message is displayed and setting is disabled 2 Can be changed only when DHCP is set to Disable 3 Can be changed only when DHCP is set to Enable 4 Host Name sh...

Page 178: ...user 4 Administrator Operator User Administrator Active Directory Property Active Directory Authentication Enable or disable Active Directory authentication Disable User Domain Name Specify the user...

Page 179: ...19 ASCII characters excluding blank quotation ampersand question mark equal sign and can be used 4 Privileges are defined as follows Administrator User who has administrator right All operations are...

Page 180: ...ail Address Specify the mail address of To 1 2 3 Blank To 2 Select Enable Disable of To 2 1 Disable To 2 E Mail Address Specify the mail address of To 2 2 3 Blank To 3 Select Enable Disable of To 3 1...

Page 181: ...sending an alert by mail 10 1 When Mail Alert is enabled at least one addresses should be enabled 2 Can be specified only when To X is set to Enable 3 Up to 255 characters including alphanumeric hyphe...

Page 182: ...P Address2 Specify the IP Address of secondary receiver 5 0 0 0 0 Alert Reciever3 Enable or disable tertiary receiver 4 Disable IP Address3 Specify the IP Address of tertiary receiver 5 0 0 0 0 Alert...

Page 183: ...e to indicate coordinate when moving mouse cursor Relative Absolute Relative Keyboard Language Select a keyboard language Japanese JP English US French FR German DE English US Remote Media Encryption...

Page 184: ...all log records in the SEL Repository are cleared 2 Disabling Platform Event Filter also disables SNMP alert 3 When BMC can be managed directly from NEC ESMPRO Manager Ver 5 4 or later this item must...

Page 185: ...Initialization ESC Aborts processing and returns to Main menu Enter Initializes BMC configuration settings and restores the default value except for some items After initialization it takes about one...

Page 186: ...de When you configure the CPU IO module of the secondary side first power off the server plug out and plug in the AC power cord of the primary side Then start the server The SAS Configuration Utility...

Page 187: ...lity 1 Keep pressing ESC until the Adapter List menu appears A message appears to prompt whether you want to quit the utility Select an item you want to perform and press Enter Are you sure you want t...

Page 188: ...ide first power off the server plug out and plug in the AC power cord of the primary side Then start the server The following describes how to execute physical formatting of hard disk drive 1 Press En...

Page 189: ...disk drive to execute physical formatting and press D while pressing Alt Device Properties menu appears after a while 5 Select Format and press Enter Device Format menu appears after a while 6 Press...

Page 190: ...ly careful not to lose Flash FDD or have it stolen If Flash FDD is lost stolen misappropriated or fraudulently obtained there is a risk of leaking confidential information to a third party NEC assumes...

Page 191: ...cannot be connected via USB hub Directly connect Flash FDD to USB connector of the server Before handling Flash FDD discharge static electricity from your body by touching a nearby metal object such...

Page 192: ...r 3 5 2 Menus of EXPRESSBUILDER 1 Boot Selection Menu appears 2 Insert the DVD into a computer running Windows Autorun Menu shown in Chapter 3 5 2 Menu of EXPRESSBUILDER 4 Autorun Menu appears The aut...

Page 193: ...g the mouse or keyboard The following menus are included a Setup This menu is not available b Utilities Starts a utility provided by EXPRESSBUILDER See Chapter 3 5 3 Utilities Provided by EXPRESSBUILD...

Page 194: ...orun menu to read documents or install bundled software Adobe Reader is needed to view or print manuals of PDF format You can easily install Starter Pack or NEC ESMPRO using this feature Log on the Wi...

Page 195: ...voltage Connecting the management LAN port to your network enables you to do the following from a remote site via a Web browser and SSH client Managing the server Operating KVM keyboard video and mou...

Page 196: ...of NEC ESMPRO Agent refer to User s Guide in ft control software Install DVD 7 2 NEC ESMPRO Manager NEC ESMPRO Manager remotely controls and monitors the server hardware To use these features install...

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