NEC EXP320J, User Manual, Page: 424 / 504

7-14 Troubleshooting
Screen freezes, keyboard and mouse don’t work:
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If the amount of memory is large, it takes time to copy the memory in dual mode
and the system stops working temporarily during the copying, but it is not system
trouble.
Message “New Hardware Found” appears:
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Such a message may appear at the system startup or when a CPU/IO module is
replaced and incorporated into the system. This is due to the server’s operating
specifications and does not pose any problem.
Fail to access (read or write) to the floppy disk:
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Does the floppy disk drive contain a floppy disk?
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Insert a floppy disk into the floppy disk drive until it clicks.
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Is the floppy disk write-protected?
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Place the write-protect switch on the floppy disk to the "Write-enabled" position.
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Is the floppy disk formatted?
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Use a formatted floppy disk or format the floppy disk in the floppy disk drive.
Refer to the manual that comes with the OS for formatting a floppy disk.
Fail to access to the CD/DVD-ROM:
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Is the CD/DVD-ROM properly set in the CD/DVD-ROM drive tray?
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The tray is provided with a holder to secure the CD/DVD-ROM. Make sure that
the CD/DVD-ROM is placed properly in the holder.
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Is the CD/DVD-ROM applicable to the server?
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The CD/DVD-ROM for Macintosh is not available for use.
Fail to access the hard disk:
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Is the hard disk applicable to the server?
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Operation of any device that is not authorized by NEC is not guaranteed.
†
Is the hard disk properly installed?
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Make sure to lock the hard disk with the lever on its handle. The hard disk is not
connected to the internal connector when it is not completely installed (see
Chapter 8). When the hard disk is properly installed, the drive power LED for the
hard disk is lit while the server is powered.