NEC DSX PRODUCT DESCRIPTION, Manual

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Features DSX Product Description
conversation. This can happen if a line does not properly disconnect when the outside party hangs up.
Group Call Pickup
Group Call Pickup allows an extension user to answer a call ringing an extension in their assigned Pickup
Group. This permits co-workers in the same Pickup Group to easily answer each other’s ringing calls. The
user can intercept the ringing call by dialing a code or pressing a programmed Group Call Pickup key. The
system has a maximum of eight Pickup Groups, with an unlimited number of extensions in each group.
However, an extension can be a member of only one pickup group.
Group Call Pickup can answer the following types of calls:
❥
Ringing Intercom calls
❥
Transferred calls
❥
Direct Inward Lines
❥
Calls on lines assigned to the Pickup Group
To simplify picking up calls, an extension can have Feature Keys assigned as Group Call Pickup keys. There
are three types of Group Call Pickup keys: immediate ring, no ring (lamp only), or delayed ring.
Group Listen
Group Listen permits a keyset user to talk on the handset and have their caller’s voice broadcast over the
telephone speaker. This lets the keyset user’s co-workers listen to the conversation. Group Listen turns off
the keyset’s Handsfree microphone so the caller does not hear the co-worker’s voices during a Group Listen.
When a keyset user sets up Group Listen, they hear their caller’s voice over the telephone speaker as well as
their handset.
Group Ring
Group Ring allows you to arrange extensions into Ring Groups for answering calls. When a call comes into
the Ring Group master number, all extensions in the group ring simultaneously. Any user in the Ring Group
can answer the call just by lifting the handset. The ringing call can be:
❥
A Direct Inward Line to the Ring Group (i.e., terminated to the Ring Group master number).
❥
An outside call transferred to the Ring Group master number.
❥
An intercom call to the Ring Group master number.
The system provides up to 8 Ring Groups (1-8). The Ring Group master numbers are prede fi ned as 600-607,
but can be any valid extension number not already in use.
An unanswered DIL to the Ring Group master number can be picked up by the Ring Group Mailbox.
CAUTION
Forced Line Disconnect abruptly terminates the active call on the line. Only
use this feature in an emergency and when no other lines are available.
Easily answer a call ringing your Pickup Group, even if you don’t know which extension is ringing.
Use Group Listen to talk to an important client or customer and have your co-workers listen in
on the meeting.
Use Group Ring to call a group of co-worker’s simultaneously.