NEC DS2000 IntraMail, Feature Handbook

Page: 12 / 216

If you are an attendant (also called
an operator), you are the system’s
call processing focal point. In
addition to all the features of the
standard keyset, your attendant
extension also has the following unique features. Initially, only
your attendant extension has these capabilities. Refer to the indi-
vidual feature for the specifics.
●
Barge In
You can break into a co-worker’s established call.
●
Direct Trunk Access
You can dial a code to access an individual outside line.
●
Forced Trunk Disconnect
In an emergency, you can release (disconnect) another user’s
active outside call.
●
Night Service / Night Ring
If your telephone has a programmed Night Key, you can
press it to put the system in the Night Mode.
●
Removing Trunks (Lines) and Extensions from Service
Remove problem outside lines from service — then return
them to service once the problem is corrected.
●
Trunk (Line) Queuing
You can wait in line for a busy trunk (line) to become free.
To call an attendant extension:
1. Press .
2. Dial .
If your system has more than one operator, you
may have to dial 01-04 instead. You can also dial
the attendant’s extension number (e.g., 300).
Attendant Position
4
The attendant is the
system’s call processing
focal point.
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