NDS Radiance Ultra SERIES, User Manual

Page: 44 / 50

34 | Troubleshooting
ZeroWire Troubleshooting
Startup
Transmitter Indicator LED is not on
Loose Power Connector: Verify that the power source connector is fully inserted into the unit’s power connector.
Y' Cable: If you are using the ‘Y’ cable to supply power to the ZeroWire display-mounted transformer, confirm
that it is connected to an NDS 24VDC power supply and that the power supply is energized.
Stand Alone Power Supply: If the stand alone power supply is being used confirm that it is fully inserted into the
wall socket.
Wall Socket: Some wall sockets have built-in On/Off switches. If the socket being used has a built-in switch, check
that it is in the On position.
See “ZeroWire Transmitter Setup” on page 28.
No transmitter found
Verify the Transmitter unit is ON or Source signal is connected.
No image on display after changing input resolution
Cycle both ZeroWire Transmitter’s and Receiver’s power.
Poor or Intermittent Video
Transmitter and Receiver are spaced more than 30 feet (9.1 m) apart
See “Positioning and Orientation” on page 29.
DVI or SDI (Transmitter only) connections
Confirm that the cables are properly connected.
Crosstalk
See “Avoiding Co-Channel Interference” on page 27.
Low signal strength
See “ZeroWire Receiver Status Messages” on page 4.
Transmitter and Receiver are switched
Verify that the video source is connected to the Transmitter, not the Receiver.
Status LED Indicators
Blue and blinking slowly
The unit is scanning for a channel.
Blue and flashing rapidly
The unit is attempting to link.
Blue and steady
The unit is sending (Transmitter) or receiving (Receiver) video data.
Blue alternating ON/OFF for 3 seconds
No Linking Information stored.