MoniPlus2 Voice Guidance Configuration Guide
April 29, 2014
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Tag
Description
You can use the Link element to include device orientation information within the
Text element for any audioID that directs the customer to interact with a device. To do
this you need to include a Link element to the appropriate MoniPlus2-generated
device orientation audioID. For example, to include the device orientation information
for the cash dispenser to a take cash audio message, you would include the following
Link element at the end of the text for that audioID:
<Link
audioID="NHORIENTATIONLINKCashDispenser”/>.
The customer would hear something similar to “Please take your cash. The cash
dispenser is located at the 6 o'clock position, 7 inches from the keypad.” when the
take cash audioID is voiced. Refer to the list of automatically generated device
orientation audioIDs on page 12 or on page 35 for the exact audioID names to use.
Pause
Stops the audio for the specified amount of time at the specified location in the audio.
The Pause element has one attribute: duration. The duration specifies the amount of
time, in tenths of a second, to pause. The duration can be a maximum of 999 tenths of
a second.
You can also include a comma as an alternate to using this embedded element for a
short pause in the speech.
Placeholder
Specifies that dynamic data that should be voiced in this location within the audio
message. Multiple placeholders can be specified in the audio message and the data in
the Screen Display Update field or Printer Data field from the host transaction reply
message will be substituted in the same sequence as is included in both places.
See also: the next section,
Sending VG Data in Authorization Messages,
for the
description of the Screen Display Update field and Printer Data field data formats for
placeholder data.
4.8.3 Audio Element Samples
The <Audio> element samples in this section explain to the customer, in both English and Spanish, what
session options are available and how to set them. (Defaults are defined in the <afaOption> element.)
Refer to the sample VG file in the
section on page 35 for more
<Audio> element examples.
<Audio audioID="0101" groupID="0001" keyboardID="110" repetitions=“0”>
<Text lang="en"> Do you wish to blank the screen for privacy? To blank the screen,
please press 1. To display screen, please press 2. </Text>
<Text lang="sp"> La sesión de audio permite ocultar las pantallas para proteger su
privacidad durante la operación. Para hacerlo, presione 1. Para dejarlas visibles,
presione 2. </Text>
</Audio>
<Audio audioID="0102" groupID="0001" keyboardID="110" repetitions=“0”>
<Text lang="en"> To listen to all advertising messages during your session, press 1.
To skip all advertising messages, press 2.</Text>
