Nautel NX5 AM, Preinstallation Manual

Page: 82 / 89

NX5 PRE-INSTALLATION MANUAL PRE-INSTALLATION ASSISTANCE
VERSION 0.1 2015-08-01 PAGE 1.10.3
Online Documentation
Nautel provides documentation online to customers, letting you familiarize yourself with specifications,
operation, maintenance and troubleshooting prior to the delivery of your equipment.
 Documentation can also be provided on CD-ROM and delivered with the transmitter.
On-Site Support
If you require on-site assistance, Nautel’s field support specialists can help you prepare your site, and
ensure that your NX5 transmitter installation can proceed as quickly as possible. For more information
about onsite support, including scheduling and pricing, contact Nautel Customer Service:
 Telephone: +1.902.823.5100
 Fax: +1.902.823.3183
 Email: support@nautel.com
After business hours (Atlantic time or Eastern time in North America), requests sent by fax or email will
be acknowledged within one working day.
Training
Nautel's SBE-certified broadcast training programs satisfy your day-to-day knowledge requirements.
Students participating in Nautel's broadcast transmitter or RF basics training programs earn one SBE
credit for each completed day of training. Nautel’s comprehensive selection of training programs will
help a customer’s staff develop valuable skill sets, reduce downtime, and make the most of the
customer’s technology investment.
Nautel training programs are made up of individual modules that can be
mixed and matched
to meet
the customer’s specific training needs. All Nautel training courses are available at the Nautel Training
Center. Training can also be provided at the customer’s facility, for training the customer’s technical
staff on the customer’s transmitter.
All Nautel training courses combine classroom and hands-on laboratory work to ensure a balanced
learning experience. Many of our classes also include diagnostic lab exercises.