MUTOH ValueJet VJ-1638UR Operation Manual Download Page 146

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146 Printing-related troubleshooting

"Loading the media" P. 29

"Set 4: Origin" P. 72

"**>2: Adjust Print>" P. 59

"**>3: PF Adjust" P. 63

"Nozzle check and cleaning"

P. 35

White or black lines appear
on printed media.

Is the media loaded correctly?

‐ Load the media correctly.

Did you perform Print quality adjustment?

‐ Perform Print quality adjustment.

Did you perform Media feed adjustment?

‐ Perform Media feed adjustment.

Did you perform Print quality adjustment?

‐ Perform Print quality adjustment.

Did you perform Media feed adjustment?

‐ Perform Media feed adjustment.

Does the media contain moisture or are you using the creased or
wrinkled media?

- Replace it with the new media.

Are Nozzles in good condition?

‐ Perform Nozzle check.

Then if nozzle missing is found, conduct cleaning.

The printing position is
incorrect (some parts of
the media cannot be
printed on).

Is the media loaded correctly?

‐ Load the media correctly.

Did you set up the origin?

‐ Cancel or reset the settings of the origin.

Printing is blurred.

Is the media printed on the printing surface?

‐ Check the printing surface of the media and set it correctly.

Summary of Contents for ValueJet VJ-1638UR

Page 1: ...UTOH or the dealer you purchased the product from if you find any unclear erroneous or otherwise unsatisfactory content in the manual Please be aware that MUTOH will not be liable in any way for failures or accidents that result from handling or operating the printer according to any procedures other than those set forth in this manual Company names and product names that appear in this manual are...

Page 2: ...rence to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives By affixing the...

Page 3: ...ng the power ON 25 Turning the power OFF 25 Sleep Mode 27 Loading the media 29 Loading Roll Media onto the Roll media holder 29 Loading Roll Media into the printer 31 After loading the media 33 Nozzle check and cleaning 35 Nozzle check 35 Cleaning 37 Setting the Printing Precision 38 Head adjustment 38 Print quality adjustment 40 Media feed adjustment 42 Changing the Head Height 44 Operating from ...

Page 4: ... Length 75 Set 11 FrontInterlace 76 Set 12 CR Maintenance 77 Set 13 Ink Status 77 Set 14 Life Times 78 Set 15 Header Dump 79 Set 16 Exhaust Fan 79 Set 17 White Maintenance 80 Set 18 Start Feed 80 Set 19 Initialization 80 Set 20 Spitting 81 Set 21 Temporary 82 Menu 4 Test Print 83 Test 1 Nozzle Check 83 Test 2 Nozzle Check B 83 Test 3 Mode Print 84 Test 4 Setup List 84 Test 5 Palette 85 Test 6 Head...

Page 5: ...ing ink level 101 When it becomes time to replace ink 102 Replacing ink 102 Replacing Adapter s plug for High capacity ink pack adapter 105 Emptying waste fluid tank 106 Emptying waste fluid tank 106 Daily Maintenance 109 Flow of Daily Maintenance 109 Preparing for Daily Maintenance 110 Performing Daily Maintenance 112 Continuously using printer after daily maintenance 117 Cleaning each part 119 H...

Page 6: ... 136 Status messages 136 Error message display and remedies 138 Error requiring restart 140 Troubleshooting 141 Installation and initial setup troubleshooting 141 Boot up troubleshooting 142 Media related troubleshooting 143 Printing related troubleshooting 145 The media is jammed 148 Specifications of this product 150 List of specifications 150 Options Supply list 152 Revision History 152 ...

Page 7: ...e power ON 25 Turning the power OFF 25 Sleep Mode 27 Loading the media 29 Loading Roll Media onto the Roll media holder 29 Loading Roll Media into the printer 31 After loading the media 33 Nozzle check and cleaning 35 Nozzle check 35 Cleaning 37 Setting the Printing Precision 38 Head adjustment 38 Print quality adjustment 40 Media feed adjustment 42 Changing the Head Height 44 Operating from Opera...

Page 8: ...8 ...

Page 9: ...ance cover R Open and close this cover when cleaning or replacing consumables It is normally closed Waste fluid tank Used for collecting waste fluid discharged from the printer Remove the waste liquid before it becomes full Maintenance cover L Open and close this cover when cleaning or replacing consumables It is normally closed Media guide This is a passage for the media Stand Adjuster Media cut ...

Page 10: ...nt side Roll media holder Load the roll media Equipped with Flanges to attach the roll media and Fixing levers to fix Roll media holders Media feed slot When setting the media insert the media here and pass the media to the front side Media guide This is a passage for the media AC inlet 4 colors 6 5 colors slot 5 slot 6 slot 7 slot 7 slot 5 slot 6 Wh K Y K Va Va Y Va Wh slot 8 slot 8 CL CL slot 1 ...

Page 11: ... menu Press this to move to another menu item Press this to change a set value Pause Cancel key Press this key to pause printing Holding this key pressed down for two seconds or longer will cancel the print job and delete the data received When setting the menu Cancels a change of a setting value key Forward feed key Media is fed in the forward direction When setting the menu Press this to move to...

Page 13: ... Width Mode Graphics 2 Effect Fine Fog PF 1 Initial Print PF 2 Initial Change PF 3 Confirm Print PF 4 Micro Print PF 5 Micro Change Menu 2 User Type Thickness 170 μm Adj Print 1 Standard Adj 1 Confirm Ptn Adj 2 Rough Pattern Adj 3 Fine Pattern Adj 1 Confirm Ptn Adj Print 2 Custom Adj 2 RoughPtn ALL Adj X FinePattern X Adj X RoughPattern X Adj 9 FinePtn ALL 11 Initial ...

Page 14: ...tial 1 Language Initial 2 Length Menu 9 Initial Initial 5 Gateway Initial 3 IP Address Initial 4 Subnet Mask Initial 6 Alert Buzzer HeadAdj 1 Standard HeadAdj 2 Custom Adj X Fine Pattern X Adj 1 Fine Ptn ALL Mnt 1 Daily Maintenance Mnt 2 Plug Life Menu 7 Maintenance Mnt 3 Ink Discharge Plug 1 Comfirm Plug 2 Init ToDoLength m Done m Remain m Job Status Completed Menu 10 Job Status ...

Page 15: ...Menu chart 15 Menu during printing Menu 1 PF Micro Adj Menu 2 Backup ToDoLength XXX X mm Done XXX X mm Remain Time XXXX min Menu 3 Job Status Remain XXX X mm ...

Page 16: ...M Mobile Status check and remote control of ValueJet can be done from personal digital assistance like your iPhone and Android Main functions Status monitor Remote panel 1 ValueJet Club This Web service provides free useful contents to ValueJet users Have user registration done to use various services Main functions Downloading the latest application and manual Downloading media profiles Printer s...

Page 17: ...ernet or later 1 Connect the Gigabit Ethernet cable to the product 2 Connect the Gigabit Ethernet cable to the computer 3 Use the printer operation panel to set the IP address subnet mask and gateway Initial 3 IP Address P 93 Initial 4 Subnet Mask P 93 Initial 5 Gateway P 93 Note The above illustration is the example of peer to peer connection between this product and computer Connection method di...

Page 18: ... on the Desktop Windows 10 Windows 7 Double click the VSM icon on the Desktop Note Launching from the Start Menu of Windows Windows 8 Windows 8 1 Right click somewhere the Start screen tiles are not displayed to display the application bar and click All Apps Windows 10 Windows 7 From the Start menu click All Programs or All Apps MUTOH ValueJet Status Monitor Displaying VSM Double click the VSM ico...

Page 19: ... 8 1 Click the Down Arrow in the Start screen Click ValueJet Status Monitor Launching ValueJet Layer Editor Windows 8 Window 8 1 Display the charm bar on the desktop and then click Search Enter ValueJet Layer Editor and then click Click the ValueJet Layer Editor icon displayed in the search result Windows 10 Windows 7 From the Start menu click All Programs or All Apps MUTOH ValueJet Layer Editor i...

Page 20: ...able Area Media feeding direction a 5 mm 1 b 5 mm to 25 mm c 5 mm d 5 mm to 25 mm 1 The value of a will be 15 mm in the following cases Immediately after media initialization When feeding the media by using the Backward key The value of a will be 40 mm in the following cases When Media Initial menu is set to Top Width After cutting the media ...

Page 21: ...could deform such media Do not use media that are liable to reflect the UV light The reflective UV light can cure the ink on the print head Requirements for usable media Usable sizes Outer diameter 150 mm or less Media tube diameter 2 inches or 3 inches Weight 30 kg or less Maximum width 1 625 mm Minimum width 182 mm Maximum thickness 1 3 mm When the head height is set to High Important The defaul...

Page 22: ...function It is recommended to use this product once a week When left unused for a long time the print head nozzles can get clogged causing damage This product requires daily maintenance Perform the Nozzle check before and after printing If nozzle missing is found conduct a head cleaning Make sure to perform daily maintenance after you finish printing for the day Failure to perform daily maintenanc...

Page 23: ...r eye or on your skin immediately wash it off with water If not it could cause bloodshot eyes or light inflammation Should any anomalies occur immediately seek medical attention In this product there are some parts required to be replaced after a long term use Parts required to be replaced by users Absorption material for the flushing box Cutter Cleaning wiper Parts required to be replaced by serv...

Page 24: ...maintenance cover Do not force the front cover closed It will close by its own weight If excessive force is applied to the cover it will shorten its life or will damage to the printer Open Close the front cover gently 1 Open the maintenance cover 2 Close the cover next to the maintenance cover 3 Detach the maintenance cover CAUTION ...

Page 25: ... use If you do not put the printer into the sleep mode the ink inside the printer could settle out and or coagulate causing poor image quality or printer failure Sleep Mode P 27 1 Check that the printer completes printing and no media is loaded 2 Prepare items required for daily maintenance Preparing for Daily Maintenance P 110 3 Press the power button to turn the power OFF This product starts its...

Page 26: ...tart daily maintenance Performing Daily Maintenance P 112 After the daily maintenance is complete press the Enter key The printer automatically performs the Short cleaning After the Short cleaning the printer will start turning off Daily Maint End Cleaning Power Off Printer ...

Page 27: ...ave the printer in sleep mode for seven days or more perform followings once a week Check the ink level and replace the relevant ink cartridge ink bag if Ink Low is displayed Agitate the ink cartridges ink bags Steps 1 Make sure that the printer s operating condition is as follows The front cover and the maintenance cover are closed No media is loaded The remaining ink level is sufficient The wast...

Page 28: ... the Short cleaning The sleep mode will start To exit the sleep mode press the Enter key Note The power button flashes in blue while the printer is in the sleep mode Depending on the elapsed time from the previous automatic maintenance the printer may automatically execute head cleaning and or ink charging etc when it exits the sleep mode Such operation does not depend on the sleep mode settings I...

Page 29: ...two or more persons set the media 1 Loosen Fixing levers on the Roll media holders both left and right on the back of the printer 2 Set the distance between Roll media holders wider than the actual width of the roll media to be set 3 Tighten Fixing lever of Roll media holder left and fix the Roll media holder left 4 Set the roll media to Roll media holder left Loading the media ...

Page 30: ...evers of the right and left Roll media holders move the roll media to the center 7 Press Roll media holder toward the printer and fix the Fixing levers Note When tightening Fixing lever press Roll media holder toward the printer If you do not press Roll media holder Fixing lever may not be completely locked because of the weight of the roll media ...

Page 31: ...rn the printer ON 2 Open the front cover 3 Raise the media loading lever 4 Load the roll media to Media feed slot Note If the end of the roll media is not wound tightly wind it tightly again and then load it 5 Pull the roll media out about 1 m from the front Media feed slot Press ...

Page 32: ...ding the edge of the media and eliminate any slack or slant Note If you set the roll media free while rewinding the roll media may fall out from Media feed slot and fall toward the back of the printer Confirm that the right edge of the roll media does not go beyond the loading mark If it does it may affect print quality ...

Page 33: ...rs of the right and left Roll media holders and move the roll media to left or right Press Roll media holder toward the printer and fix the Fixing levers Note If the media is not appropriately pressed by Pressurizing rollers the media may be misaligned or creased during printing When tightening Fixing lever press Roll media holder toward the printer If you do not press Roll media holder Fixing lev...

Page 34: ... the media To hold down the media make sure that the part overlapping the media is less than 5 mm in length 6 Close the front cover 7 User Type OK is displayed on the Operation panel Press the key or key on Operation panel to select the User Type Setting 8 Press the Enter key to execute media initialization That ends the media loading procedure User Type OK Press ...

Page 35: ...er is set to 6 color configuration When using white ink colored media transparent films or semi transparent films such as OHP film tracing paper and more are recommended to use for nozzle check Nozzle check Nozzle check steps 1 Load the media for Nozzle check Loading the media P 29 2 Press the Menu key 3 Press the key several times to bring up the display on the left Press the key 4 Press the Ente...

Page 36: ...es are clearly printed you can start printing The figure below are examples of the 4 color setting Nozzle Check patterns Nozzle Check B is printed on the partially colored background The figure below is an example of the Nozzle Check B pattern In this example non colored background area is shown in gray Y Y K K M C C M Y Y K K M C C M Print head 2 Print head 1 Y VA VA WH WH WH WH K C M Y VA VA WH ...

Page 37: ...hts steady The cleaning mode will be set to Normal 2 Press the Cleaning key for more than two seconds Cleaning will start 3 Conduct a nozzle check again Nozzle check steps P 35 If there is still nozzle missing repeat normal cleaning See Head cleaning P 119 regarding Short Long Little Charge and Initial Charge cleaning Press Press ...

Page 38: ...djustment make sure you adjust print head Since all print modes are adjusted at once after performing Custom head adjustment head adjustment is not required even after changing the print mode When specifying a print mode for RIP software etc that is different from the mode set in the user type setting perform Custom head adjustment and check all patterns A to F and then adjust any patterns that ar...

Page 39: ... the left Press the key 4 Press the key several times to bring up the display on the left Press the key 5 Select the adjustment method with the key Press the Enter key 6 Starts printing The confirmation pattern will be printed 7 Follow the steps below and adjust the head Steps P 87 1 2 Take Up Auto Cut Press Menu 4 Test Print Test 6 HeadAdjust Head Adj 1 Standard Head Adj 2 Custom ...

Page 40: ...ty may improve by head adjustment in the following situations For adjustment procedure see Head adjustment P 38 Print quality is poor when using the uni direction print mode Details of print mode P 58 Print quality does not improve even after performing print quality adjustment After you have performed head adjustment make sure you perform print quality adjustment There may be misalignment caused ...

Page 41: ...er key Note In Standard print quality adjustment and Custom print quality adjustment the names in the available patterns are different For details refer to the page below Adj Print 1 Standard P 59 Adj Print 2 Custom P 60 For a pre adjustment check select Confirm Ptn Check the printing results in Confirm Ptn To adjust large misalignment select Rough Pattern To adjust small misalignment select Fine ...

Page 42: ...d adjustment Note If you encounter any of the following problems with the printing results you may be able to solve them by adjusting the media feed Printed images overlap White lines are printed over images Media feed adjustment steps 1 Load the media Loading the media P 29 2 Press the Menu key 3 Press the key 4 Press the key 5 Use the keys to select a user type Press the Enter key 1 2 Take Up Au...

Page 43: ...g up the display on the left Press the key 7 Use the key to select a menu Press the Enter key 8 Follow the steps below and adjust the print quality Steps P 63 3 PF Adjust PF 1 Initial Print PF 2 Initial Change PF 3 Confirm Print PF 4 Micro Print PF 5 Micro Change ...

Page 44: ...cover and change the head height during printing If the head height is changed the adjustment will be changed and high print quality will not be guaranteed Changing the Head Height Procedure 1 Open the front cover 2 Change the head height by moving Head height adjustment lever orange When the Head height is set to Low Low lamp on Operation panel lights up in green When the Head height is set to Hi...

Page 45: ...e Backward key on Operation panel after feeding the media to the desired position Pausing Restarting printing To halt printing press the Cancel key The printing pauses To resume printing press the Enter key Note In this operation printing data sent to the product are not deleted Please see the followings when canceling printing and deleting data Canceling printing P 46 Important Mutoh cannot guara...

Page 46: ... Cutting key on Operation panel for more than two seconds The printer feeds the roll media to the length of the margin and cuts the media Note When loading the new roll media cut the front edge of the media if it is not straight When the media detection is set to Off the media cannot be cut automatically 6 Media Initial P 67 If the Output mode menu is set to Auto Cut the printer cuts the media aut...

Page 47: ...messages on the left is displayed 2 Press the key to select a menu Menu 1 PF Micro Adjustment P 47 Menu 2 Backup P 48 Menu 3 Job Status P 48 Menu 1 PF Micro Adjustment 1 Press the Enter key 2 Use the key to change the setting value Press the Enter key to set the changed value Note The changed value set with this menu item will become invalid when the printing ends To have the change reflected in t...

Page 48: ...to select a menu item ToDoLength display this to check the total length media feed direction of the job being printed Done display this to check how much of the current job has been printed Remain display this to check how much of the current job remains to be printed Remain time displays the time remaining to complete the print job Note The values displayed by this function are approximate They a...

Page 49: ...lant Check 74 Set 8 Single Head 74 Set 9 Nozzle Select 75 Set 10 Roll Length 75 Set 11 FrontInterlace 76 Set 12 CR Maintenance 77 Set 13 Ink Status 77 Set 14 Life Times 78 Set 15 Header Dump 79 Set 16 Exhaust Fan 79 Set 17 White Maintenance 80 Set 18 Start Feed 80 Set 19 Initialization 80 Set 20 Spitting 81 Set 21 Temporary 82 Menu 4 Test Print 83 Test 1 Nozzle Check 83 Test 2 Nozzle Check B 83 Te...

Page 50: ...Maintenance 90 Maintenance 2 Plug Life 90 Maintenance 3 Ink Discharge 91 Menu 8 Version 92 Menu 9 Initial 92 Initial 1 Language 92 Initial 2 Length 92 Initial 3 IP Address 93 Initial 4 Subnet Mask 93 Initial 5 Gateway 93 Initial 6 Alert Buzzer 94 Menu 10 Job Status 94 ...

Page 51: ...is flashing 2 Use the key to scroll through the menus Press the key to access the menu you are on 3 Use the key to select submenus enter numeric values and so forth Press the Enter key to set execute Use the Cancel key to return to the menu submenu In the case shown on the left pressing Cancel key will return to Menu 3 Setup Introduction 1 2 Take Up Auto Cut Press Menu 3 Setup Menu 10 Job Status M...

Page 52: ...it 9 Add Y Layer 10 User Copy 11 Initial Menu 3 Setup Various settings of the printer are configured Submenus Set 1 Side Margin Set 2 Output Mode Set 3 Method of Cut Set 4 Origin Menu 1 Sleep Mode Sleep Mode Start Menu 2 User Type 1 Print Mode 2 Adjust Print 3 PF Adjust 4 Vacuum Fan 5 Thickness 6 Media Initial 7 Media Width 8 Pass Wait 9 Add Y Layer 10 UserCopy 11 Initial Menu 3 Setup Set 1 Side M...

Page 53: ...print head and setup list Submenus Test 1 Nozzle Check Test 2 Nozzle Check B Test 3 Mode Print Test 4 Setup List Test 5 Palette Test 6 Head Adjust Set 5 Head Travel Set 6 Multi Strike Set 7 Slant Check Set 8 Single Head Set 9 Nozzle Select Set 10 Roll Length Set 11 FrontInterlace Set 12 CR Maintenance Set 13 Ink Status Set 14 Life Times Set 15 Header Dump Set 16 Exhaust Fan Set 17 White Maint Set ...

Page 54: ...Maintenance Configures the periodical printer maintenance Submenus Maintenance 1 Daily Maintenance Maintenance 2 Plug Life Maintenance 3 Ink Discharge Menu 8 Version Displays the versions of the firmware Menu 8 Version Menu 5 Cleaning Time Short Time Normal Time Long Time Little Charge Time Initial Charge Menu 6 Menu Option Menu 7 Maintenance Mnt 1 Daily Maintenance Mnt 2 Plug Life Mnt 3 Ink Disch...

Page 55: ...al 1 Language Initial 2 Length Initial 3 IP Address Initial 4 Subnet Mask Initial 5 Gateway Initial 6 Alert Buzzer Menu 10 Job Status Displays various information of previous print Menu 10 Job Status Menu 9 Initial Initial 1 Language Initial 2 Length Initial 3 IP Address Initial 4 Subnet Mask Initial 5 Gateway Initial 6 Alert Buzzer Menu 10 Job Status ...

Page 56: ...is not performed under the following circumstances When the front cover is open When the maintenance cover is open Media loading lever is raised The waste fluid tank is full Ink cartridges or High capacity ink pack adapters have been removed The inserted S C card is not the genuine S C card etc If one of the above conditions occurs during Head cleaning cleaning is stopped When the printer returns ...

Page 57: ...pe all the settings that can be set via the User Type will be changed When using the printer for the first time or when changing the media configure the items for the User Type Making media settings Submenus 1 Print Mode 2 Adjust Print 3 PF Adjust 4 Vacuum Fan 5 Thickness 6 Media Initial 7 Media Width 8 Pass Wait 9 Add Y Layer 10 User Copy 11 Initial Menu 2 User Type Menu 2 User Type User Type 1 U...

Page 58: ...etting Sets up to perform high speed printing There are two patterns Banner 1 and Banner 2 Print Mode Resolution Pass 4 color setting Pass 5 6 color setting Direction Initial values for effect Quality 1 1440 1440 16 pass 32 pass Uni unidirectional i Weave UV Quality 2 1440 1440 16 pass 32 pass Bi bidirectional i Weave UV Quality 3 720 1440 8 pass 16 pass Uni unidirectional i Weave UV Quality 4 720...

Page 59: ...s currently set Adjusts the print modes other than the mode in the user type setting which is currently set Adjusts only the print mode in the user type setting which is currently set 1 Confirm pattern P 61 2 Rough adjustment pattern P 62 3 Fine adjustment pattern P 62 Submenus Print the test pattern for the adjustment Check before adjusting Perform this to adjust large misalignment Print Adjust p...

Page 60: ...fineadjustmentpatternsfromA to X For printing an adjust pattern selected from A to F Print mode Print mode specifications Adjustment pattern Quality 1 1440 x 1440 16 pass 32 pass Uni E Quality 2 1440 x 1440 16 pass 32 pass Bi Quality 3 720 x 1440 8 pass 16 pass Uni D Quality 4 720 x 1440 8 pass 16 pass Bi Graphics 1 720 x 1080 6 pass 12 pass Uni Graphics 2 720 x 1080 6 pass 12 pass Bi Banner 1 720...

Page 61: ...adjusted in the printing results of print head 1 If you selected Adj Print 2 Custom select ALL or A to F The number printed under the pattern without alignment errors is the adjustment value 6 Enter the adjustment values 7 Follow the same procedure to adjust print head 2 1 Confirm pattern Press the Enter key to carry out printing Check the printing results If there are shifting problems proceed to...

Page 62: ...on both sides and center of the media and select the number that looks most aligned between 1 and 7 Pattern names such as Pattern E1 4 are shown on the display Use the key to enter the number of the best adjusted pattern and press the Enter key In the case of the picture below enter 6 so that the display reads Pattern E1 6 Follow the same procedure to adjust print head 2 1 2 3 4 5 6 7 8 9 10 11 2 ...

Page 63: ...irmation adjustment printing cut the media Measure the distance between the in the confirmation adjustment print using a ruler Then confirm that the distance matches the feeding length when printing If the distance does not match the feeding length follow the procedure from Step 1 to Step 5 and readjust If the distance matches the feeding length proceed to Step 7 3 PF Adjust Sets up various settin...

Page 64: ...h to print a confirm pattern and complete the setup PF1 Initial Print After the initial adjustment printing cut the media With a ruler measure the length between in the pattern In the example below the measured place is shown in orange dotted lines and arrows the orange parts are not actually printed Performs Initial Print Enter the Feed Length and press the Enter key Setting values 100 mm to 250 ...

Page 65: ...o enter the adjustment value and press the Enter key Setting values You can set a value that is between 50 mm and 50 mm of the feed length configured in Initial Print Performs Confirm Print Enter the Feed Length and press the Enter key Setting values 100 mm to 250 mm to 500 mm indicates the initial value Note The length of media that is fed feeding length for confirmation adjustment printing is no...

Page 66: ...n saved the value will be the baseline value from the next time to be printed in the center of the pattern For example if you have entered 0 20 and print a micro adjustment pattern values printed below block pattern will be changed to from left 1 00 0 60 0 30 0 00 0 20 baseline value 0 30 0 40 0 70 1 00 1 40 Use the key to enter the adjustment value and press the Enter key Select whether you wish ...

Page 67: ...Setting values 80 μm to 170 μm to 2 800 μm indicates the initial value Note This menu is to automatically adjust print quality to a certain extent If you want to improve print quality manually adjust it 2 Adjust Print P 59 If you have adjusted the print settings you do not need to configure the thickness of the media in this menu 6 Media Initial Sets whether to detect the media width while initial...

Page 68: ...he 6 Media Initial is set to Width the detected media width will be displayed Setting values 182 mm to 1 000 mm to 1 625 mm indicates the initial value 8 Pass Wait Sets the waiting time between passes in multi strike setting and normal printing Setting values 0 0 sec to 5 0 sec indicates the default setting 7 Media Width Media Width 1000 mm 8 Pass Wait Pass Wait 0 0 sec ...

Page 69: ...er is set to ON varnish is blended into KCMY layer as top layer 10 User Copy This is for copying the currently selected User Type setting into another User Type Setting values Select the User Type to copy the settings into If you select ALL the settings will be copied into all the User Type 11 Initial Returns all settings of the currently selected User Type to factory default 9 Add Y Layer Add Y L...

Page 70: ...ts how the media is handled after printing Submenus The Take up Unit will not be used Set when using the Take up Unit This is the initially set value Set when cutting the media automatically Set 3 Method of Cut P 71 When the Output Mode is set to Take up the menu is shifted to Page Gap In the Page Gap menu you can change the margin setting between images Setting values The default margin setting b...

Page 71: ...for media with narrow width Normal cutting method This is the initially set value Set when unable to cut with Single Cut 2 steps Suitable for media with narrow width Set when unable to cut with Single Cut 3 steps Cut Pressure menu Sets the media cutting pressure for the cutting operation Setting values Cut the media at low pressure Suitable for thin media orifthe High pressure setting is too stron...

Page 72: ...nter the value and press the Enter key Setting values X media feeding distance 15 000 mm to 15 000 mm Y print head transferring distance 0 mm to 1 690 mm Set 5 Head Travel Sets up the range that Print head moves while printing Setting values Print head moves the range of the print data width Print head moves from origin to the maximum printable media width Print head shifts within the media width ...

Page 73: ...tr 2 Wh Layer Multi Str 3 Va Sets the number of times to print the same line in color CMYK layer Setting values 1 times to 9 times indicates the default setting Sets the number of times to print the same line in white layer This function is available in 6 color set Setting values 1 times to 9 times indicates the default setting Sets the number of times to print the same line in varnish layer clear...

Page 74: ...hether or not to perform printing using only one Print head You can still print even if some of the print heads malfunction However in that case the printing speed will drop Setting values Select this setting to use all the print heads for printing This is the initially set value Select this setting to use only print head 1 for printing Select this setting to use only print head 2 for printing Set...

Page 75: ... the initially set value Prints using half of the print head nozzles Prints with one nozzle line of the 2 nozzle lines per color Uses the nozzle line opposite of Nozzle A Set 10 Roll Length Sets up the roll media length Setting values Roll Length is not used This is the initially set value Sets up the roll media length The set values of the roll media length can be set as Roll1 to Roll3 Length men...

Page 76: ... Printing pauses when the rear sensor responds This is the initially set value Even when the rear sensor does not respond printingpauseswhentherollmediaremaining count becomes 0 Near End menu Sets whether or not to display Roll Near End m is replaced with a number between 1 and 10 before the length of the roll media that is counted inside the printer becomes 0 Setting values Near end is not displa...

Page 77: ...d After the replacement is complete press the Enter key The printer moves the carriage and the cleaning wiper back to each original position Set 13 Ink Status The amount of ink remaining in each Ink cartridge ink bag is displayed unit Setting values 4 color setting 1 Magenta M 2 Magenta M 3 Cyan C 4 Cyan C 5 Yellow Y 6 Yellow Y 7 Black K 8 Black K 5 color setting 1 Black K 2 Magenta M 3 Cyan C 4 Y...

Page 78: ... are not in this menu You can delete this message by pressing the Cancel key Submenus Displays the service life for the print head 1 The service life in this case is at 60 Displays the service life for the print head 2 Displays the service life for the pump Displays the service life for the CR motor The service life of the component in this case is over Have the component replaced Displays the ser...

Page 79: ...rinted This is the initially set value Dumpdataisprintedaftertheoriginalimageis printed Prints only damp data Data dot number is not printed Prints the last header dump If no history is available No Print Data will appear on the operation panel Set 16 Exhaust Fan Sets up Exhaust fan operation Ventilates the inside of the printer to stabilize the parts performance It also decreases the contaminatio...

Page 80: ...values White ink maintenance operation will be carried out at a normal frequency This is the default setting White ink maintenance operation will be carried out at a lower frequency Set 18 Start Feed You can change the margin setting between images Value over 0 The margin setting between images will be wider than when setting 0 Value equal to 0 The default margin setting between images will be app...

Page 81: ...ranteed Set 20 Spitting Sets up the spitting operation while printing The display will shift to setting of the pass count only if On is set for Spitting Setting values Perform the spitting operation on Spitting box located on the origin side for every shuttle This is the initially set value Perform the spitting operation on the page margins The printing speed will be improved since the number of t...

Page 82: ...on Spitting box on the origin side every time Print head returns to the origin position Perform the spitting operation on Spitting box every time Print head returns to the origin position On Media 5 cnt Performs the spitting operation on Spitting box on the origin side every five times Print head returns to the origin position Perform the spitting operation on Spitting box every time Print head re...

Page 83: ...le Check Use this menu to check that the print head and print nozzles you selected can properly print without nozzle clogging and missing or too light lines Nozzle check P 35 Test 2 Nozzle Check B The background for some of the nozzle check pattern is printed in color so that the nozzle condition is easy to see Part of the background for the white nozzles is black The background of the KCMY nozzle...

Page 84: ...t Head ALL １８ Print Nozzle NozzleA １ Print Mode Graphics 2 Effect Fine Fog ２ Adjust Print ３ PF Adjust １ Initial Adj Print ２ Initial Adjust 250 0 250 0mm ３ Confirm Adj Print ４ Micro Adj Print ５ Micro Adjust 0 00 ７ Thickness 170µm ６ Vacuum Fan High ４ Heater Upper Off ５ Heater Lower Off Setup List Information Serial No Model Memory Size 2 None 3 None 4 None 5 None Error 0 None 1 None Menu Setup Numbe...

Page 85: ...e 85 Test 5 Palette Palette print is executed for the color demonstration Note When the selected print mode of the user type is Graphics 1 or Graphics 2 Palette menu is not displayed 1 Print Mode P 58 Test 5 Palette ...

Page 86: ... need to use the same print mode settings for the RIP Raster Image Processor as the print mode settings for the User Type Use the same settings for the resolution pass and printing direction in the RIP print mode as in the print mode for the User Type Youcanalsoadjustaprintmodeotherthanthe one used for the current User Type You can print with an optimal image quality even if the RIP print mode is ...

Page 87: ...t results and select the number that looks most aligned between 1 and 7 Pattern names such as Pattern E 4 are shown on the display Use the key to enter the number of the best adjusted pattern and press the Enter key In the case of the picture below enter 5 so that the display reads Pattern E 5 If you selected Head Adj 2 Custom and Fine Pattern ALL enter the adjustment value for A to F Note The abo...

Page 88: ...mes more ink than Normal cleaning When nozzle missing still occurs after Normal cleaning conduct Long cleaning Though much better cleaning results can be expected than Long cleaning it consumes a large amount of ink Gives a rather higher cleaning effect than LittleCharge but also consumes rather more ink Menu 5 Cleaning Time Short Time Normal Time Long Time LittleCharge Time InitialCharge ...

Page 89: ... menu The initial value is Displays the Output Mode menu The initial value is Displays the Method of Cut menu The initial value is Displays the Spitting menu The initial value is If you press the Enter key all the items in Menu Option will be marked with a displayed If you press the Enter key all the items in Menu Option will be marked with a not displayed Menu 6 Menu Option 1 Side Margin 2 Output...

Page 90: ...r key to start maintenance After the maintenance is complete press the Enter key The printer automatically performs the Short cleaning Important To perform daily maintenance after using the printer for the day see Daily Maintenance P 109 Maintenance 2 Plug Life Check and initialize the lifetime counter of the adapter s plug in High capacity ink pack adapter Submenu Check the adapter s plug lifetim...

Page 91: ...life in this case is at 60 Displays the lifetime of adapter s plug in the cartridge slot 8 This means that the plug has already reached to the end of its life Replace the plug Plug Life Initialization menu Initialize each adapter s plug lifetime counter If you replace the adapter s plug without receiving the replacement message Change Plug use this menu to initialize the counter which you replaced...

Page 92: ... will be in English This is the initially set value Displays will be in Japanese Initial 2 Length For setting the length units that will be displayed Setting values Displays the length in millimeters mm This is the initially set value Displays the length in inches inch Menu 8 Version Menu 8 Version Version X XX Menu 9 Initial Initial 1 Language Initial 2 Length Length mm Length inch ...

Page 93: ...e the key to increase a setting value Use the key to decrease a setting value Press the Enter key to confirm your input for a value The cursor will move on to the next setting value Confirm your input for each value Setting values 0 0 0 0 to 255 255 255 0 to 255 255 255 255 indicates the initial value Initial 5 Gateway Sets the gateway Use the key to increase a setting value Use the key to decreas...

Page 94: ...eled The total length of print data media feeding direction will be displayed The printed length will be displayed The remaining length of print data will be displayed Note The values displayed in this function are just standard values not guarantee the accuracy If the print data includes no length data all information will be displayed as 0 This function is to check the information of print data ...

Page 95: ... Emptying waste fluid tank 106 Daily Maintenance 109 Flow of Daily Maintenance 109 Preparing for Daily Maintenance 110 Performing Daily Maintenance 112 Continuously using printer after daily maintenance 117 Cleaning each part 119 Head cleaning 119 Inside cleaning 121 Replacing consumable parts 122 Replacing absorption material for the flushing box 122 Replacing Cutter 126 Replacing the cleaning wi...

Page 96: ...placing Adapter s plug for High capacity ink pack adapter P 105 Emptying waste fluid tank P 106 Replacing absorption material for the flushing box P 122 Replacing Cutter P 126 Monthly Inside cleaning P 121 Every six months Replacing the cleaning wiper P 128 When not used for a week or more Head cleaning P 119 Once a week Important Since a service technician has to handle following cases please con...

Page 97: ...ion material for the flushing box P 122 Replacing the cleaning wiper P 128 How to wear the supplied gloves Wear the rubber gloves white over the plastic gloves pink Do not touch uncured UV ink with bare hands If glove becomes contaminated with ink replace it with new If protective clothing becomes contaminated with ink immediately remove and wash for re use If ink gets on skin immediately wash wit...

Page 98: ... 72 hours Important Agitate the ink periodically Otherwise the ink settles or coagulates and may cause poor print quality or a malfunction You should agitate the ink when the message appears Otherwise for 12 hours after the message appears you will repeatedly have to wait a certain time before you can print When 12 hours have passed the printer will not print any data In either case you can restor...

Page 99: ...d maintain vertical position for three seconds Rotate cartridge upside down plug facing down and hold for three seconds Repeat it 10 times 4 Re insert the ink cartridges into Ink cartridge slots Make sure to match the ink cartridge color with the label of this printer The arrow should face up Insert all the way to the end Important Make sure you insert the ink cartridges into the original slots Ev...

Page 100: ...ution label is facing down Tilt High capacity ink pack adapter so that the insertion point is lowered a little 4 To prevent the ink bag and the High capacity ink pack adapter from separating hold one hand against the top of the ink bag Rotate the plug of the ink bag vertically and hold for 3 seconds Then invert the ink bag with the adapter and hold for 3 seconds Repeat that 10 times 5 Re insert th...

Page 101: ... key to change the display The ink level is displayed from 0 to 100 1 M1 Magenta 2 M2 Magenta 3 C1 Cyan 4 C2 Cyan 5 Y1 Yellow 6 Y2 Yellow 7 K1 Black 8 K2 Black 1 K Black 2 M Magenta 3 C Cyan 4 Y Yellow 5 Va1 Varnish 6 Va2 Varnish 7 Cl1 Cleaner 8 Cl2 Cleaner 1 K Black 2 M Magenta 3 C Cyan 4 Y Yellow 5 Va1 Varnish 6 Va2 Varnish 7 Wh1 White 8 Wh2 White Checking and replacing ink 1 2 Take Up Auto Cut ...

Page 102: ...nk cartridge ink bag is nearing replacement 2 Prepare the replacement ink Note Sleep mode continues after stopping the buzzer Replacing ink Important Do not replace ink when the power of this product is OFF Ink level cannot be detected correctly If ink is moved from cold to warm place leave it at least three hours Leave ink cartridges ink bags away from fire or high temperature objects It may caus...

Page 103: ...k cartridge color with the label of this printer The arrow should face up Insert all the way to the end Important Make sure you insert the ink cartridges into the original slots Even when you have the same color ink cartridges do not switch and insert them into different slots Steps for High capacity ink pack adapter 1 Removing the High capacity ink pack adapter 1 Press the Enter key The buzzer st...

Page 104: ...lug upward and wait for three seconds Next turn the ink plug downward and wait for three seconds Repeat that three times Note When replacing varnish ink you do not have to agitate it 2 Slide the S C card into the tabs of the adapter 3 While lowering the lock lever of the High capacity ink pack adapter insert an ink bag Make sure to fully insert the ink bag into the High capacity ink pack adapter 4...

Page 105: ... of this printer Insert all the way to the end Important Make sure you insert the High capacity ink pack adapters into the original slots Even when you have the same color ink packs do not switch and insert them into different slots Replacing Adapter s plug for High capacity ink pack adapter 1 Press the Enter key 2 Follow the procedure described in the operation manual for High capacity ink pack a...

Page 106: ... waste fluid tank immediately Printing or other operation will stop It will resume when you have transfered the waste fluid Do not mix waste fluid with any other chemicals even in a small amount If mixed with other chemicals e g oxidizing agent it may produce heat Before pouring waste fluid into a container make sure the container is empty inside the container is completely dry Skin or eye contact...

Page 107: ...over the floor beneath the waste fluid tank using paper you do not need or the like 3 Wear the rubber gloves white over the plastic gloves pink Wear protective goggles 4 Press on the absorbent material tray of the waste fluid valve to store it 5 Open the waste fluid valve and transfer the waste fluid to the container 6 After pouring the waste fluid to the empty container close the waste fluid valv...

Page 108: ...ompliance with Wastes Disposal and Public Cleansing Act and local ordinances Delegate disposal to an industrial waste disposal contractor Waste fluid from this printer is harmful to aquatic organisms Avoid the waste fluid from out flowing to sewage or natural water systems Keep out of direct sunlight and store the waste fluid container in a cool dark place Do not mix waste fluid with any other che...

Page 109: ... to perform daily maintenance once a day Failure to perform daily maintenance may affect print quality or result in damage to the printer To perform daily maintenance without entering to sleep mode go to Mnt 1 Daily Maint on the operation panel Maintenance 1 Daily Maintenance P 90 Continuously using printer after daily maintenance P 117 Daily Maintenance Prepare required items for Daily Maintenanc...

Page 110: ...the optional maintenance cleaner contact your local Mutoh dealer or nearest Mutoh sales office 2 Wear the rubber gloves white over the plastic gloves pink Wear protective goggles Skin or eye contact with UV curable ink may cause skin inflammation or allergic reaction For this operation be sure to wear the supplied gloves or solvent resistant gloves and goggles to prevent ink from contacting with y...

Page 111: ...iage and cleaning wiper move to gain access to daily maintenance 6 The message on the left will appear You can start daily maintenance Important Make sure to complete this maintenance within 10 minutes while the printer is in Daily maintenance state 1 2 Take Up Auto Cut Press Menu1 Sleep Mode SleepMode Start Start Sleep Mode Daily Maint Start Wait for a while Daily Maint End ...

Page 112: ... ink and dust from the UV lamp If ink deposits cannot be removed with the paper towel use the scraper supplied with the printer Press the scraper on the ink deposits with a slight angle and scrape off the ink deposits Use the paper towel to clean the ink scraped from the lamp Important Make sure to use the scraper supplied with the printer Never use the corner of the scraper It can damage the UV l...

Page 113: ...aning stick with fingers If sebum is adhered it can cause damage to the print head Do not reuse a cleaning stick Dusts can adhere causing damage to the print head 1 Put a cleaning stick in the plastic cup Use the dropper to dampen the swab of cleaning stick with dedicated maintenance cleaner Amount used 0 5 ml 2 Look the bottom of the carriage Using the cleaning stick dampened with the maintenance...

Page 114: ...move the ink and dust on the bottom of the carriage Note If maintenance cleaner is splashed onto the printer use a paper towel to wipe it off 3 Close the maintenance cover 4 Next clean the cleaning wiper and the cap circumference Print head circumference Print head guide part Print head circumference silver metal part Print head guide part black plastic part DO NOT touch the surface of a print hea...

Page 115: ...umference of the cap 1 Open the maintenance cover on the right 2 Detach the maintenance cover 3 Wipe the cleaning wiper with a cleaning stick Wipe the left side surface of cleaning wiper going back and forth 4 Wipe the right side surface of cleaning wiper going back and forth ...

Page 116: ...tomatically enters to sleep mode 4 Dispose of the used cleaning stick Use a paper towel to wipe the maintenance cleaner off the dropper Dispose of the maintenance cleaner in the plastic cup and dry the cup well using the paper towel Important Do not reuse a cleaning stick Dusts can adhere causing damage to the print head Check that the lid of the maintenance cleaner is shut properly and store it 5...

Page 117: ...the printer after this maintenance follow the steps below If you will not use the printer after this maintenance enter to sleep mode and then perform maintenance Daily Maintenance P 109 1 Putting the printer into the Daily maintenance mode 1 Press the Menu key 2 The message on the left will appear 3 Press the key several times to bring up the display on the left Press the key 4 Press the Enter key...

Page 118: ...sure to complete this maintenance within 10 minutes while the printer is in Daily maintenance state 3 Finishing maintenance 1 Close the front cover and the maintenance cover 2 Press the Enter key 3 The printer automatically performs the Short cleaning 4 Dispose of the used cleaning stick Use a paper towel to wipe the maintenance cleaner off the dropper Dispose of the maintenance cleaner in the pla...

Page 119: ...d cleaning Short cleaning Consumes less ink than Normal cleaning Normal cleaning Conduct nozzle check before and after printing and use when nozzle missing is found Long cleaning Consumes more ink than Normal cleaning When nozzle missing still occurs after Normal cleaning conduct Long cleaning Little Charge Though much better cleaning results can be expected than Long cleaning it consumes a large ...

Page 120: ... start 3 Perform Nozzle Check If there is still nozzle missing repeat cleaning and nozzle check Steps for head cleaning P 120 Note When nozzle missing remains even after repeating normal cleaning several times perform Long cleaning When nozzle missing remains even after repeating Long cleaning several times conduct Continuously using printer after daily maintenance P 117 If the nozzle missing stil...

Page 121: ...ps 1 Remove the media 2 Open the front cover 3 Brush off dusts on the pressurizing rollers with a soft brush Important Do not blow off dusts inside the product with a gas duster Dust can attach to moving parts causing abnormal sound or malfunctions 4 Use a wet tightly wrung soft cloth to clean the media guide 5 Close the front cover ...

Page 122: ...tion material for the flushing box Paper you can get dirty paper which ink will not bleed through Replacing absorption material for the flushing box Skin or eye contact with UV curable ink may cause skin inflammation or allergic reaction For this operation be sure to wear the supplied gloves or solvent resistant gloves and goggles to prevent ink from contacting with your eyes or skin 1 Checking st...

Page 123: ...left Press the key 4 The message on the left will appear 5 Press the key several times to bring up the display on the left Press the Enter key 6 Press the Enter key The carriage and cleaning wiper move to maintenance position 7 The message on the left will appear You can start replacement 1 2 Take Up Auto Cut Press Menu1 Sleep Mode Menu3 Setup Set1 Side Margin Set12 CR Maintenance CR Maint Start W...

Page 124: ...ip from the absorption material for the flushing box We recommend covering the floor with paper as well 4 Wear the rubber gloves white over the plastic gloves pink Wear protective goggles 5 Pull the tab up of the absorption material for the flushing box and release the hook Then remove the absorption material for the flushing box Important When removing the absorption material for the flushing box...

Page 125: ...lushing box 125 6 Attach new absorption material for the flushing box 7 Attach the maintenance cover 8 Close the maintenance cover 9 Press the Enter key The message on the left will appear That ends the procedure CR Maint End CR Maint Start ...

Page 126: ...push the knob of cutter or release suddenly Because there is a spring under the cutter the cutter can jump out Do not touch the cutter blade It may cause injury Steps 1 Put the printer into the CR maintenance mode Putting the printer into the Daily maintenance mode P 117 2 Open the maintenance cover on the left side 3 Close the cover next to the maintenance cover CAUTION ...

Page 127: ...d below Important Do not push down the cutter cap It may damage the part 6 Remove the Cutter Note Used Cutter should be put in a plastic bag etc and dispose of it in compliance with local ordinance and instructions of local authorities 7 Attach a new cutter 8 Press the tab of Cutter lightly return cutter cap to its initial position ...

Page 128: ...en close it 10 Press the Enter key The message on the left will appear That ends the procedure Replacing the cleaning wiper Skin or eye contact with UV curable ink may cause skin inflammation or allergic reaction For this operation be sure to wear the supplied gloves or solvent resistant gloves and goggles to prevent ink from contacting with your eyes or skin Replacing Steps 1 Put the printer into...

Page 129: ...ng wiper be cautious of ink drops 6 Follow the steps below to install new cleaning wiper Slide the front side of the new cleaning wiper into its slot Press the wiper hook down until it clicks into place Important Do NOT touch the cleaning wiper rubber with your bare hand If finger oil gets on the rubber it will damage the print head 7 Attach the maintenance cover and then close it 8 Press the Ente...

Page 130: ...herwise the ink may leak or the handling mentioned above may cause abnormality When moving this printer always empty the waste ink tank even moving short distance If ink splashes inside the waste ink tank while being moved it can cause damage 1 Preparation before moving 1 Turn OFF the printer Turning the power OFF P 25 2 Dispose of waste fluid Emptying waste fluid tank P 106 3 Remove all the cable...

Page 131: ...suitable place for installation Startup Guide 2 Move and install the printer to the location 3 Attach Cables such as Power cord set 4 Perform Nozzle check and then confirm that there is no clogging in Print head Nozzle check steps P 35 5 Perform print quality adjustment Print quality adjustment steps P 41 Transporting the printer Important When transporting the printer consult the MUTOH product de...

Page 132: ...r Steps for ink cartridge 1 Make sure you agitate the ink cartridge after you unpack it Turn the ink plug upward and wait for three seconds Next turn the ink plug downward and wait for three seconds Repeat that 10 times Note You do not have to agitate varnish ink and cleaner before use 2 Insert ink cartridge to this printer Match the label of this printer to the color of ink cartridge The arrow sh...

Page 133: ...e the smart chip card into the tab on the High capacity ink pack adapter to install it 3 Lower the lock lever on the High capacity ink pack adapter and insert the ink bag Insert all the way to the end 4 Confirm that the ink bag is inserted all the way and is locked 5 Confirm that the lock lever on the High capacity ink pack adapter is in its original position 6 Place the light shielding cover over...

Page 134: ...he print result If there is still no improvement contact your local Mutoh dealer 7 Insert the High capacity ink pack adapter Match the colors of the label on the printer and the label on the High capacity ink pack adapter Firmly insert it all the way in Important Load the same ink color configuration as before Ink charging procedure after loading ink set The message on the left will appear Ink cha...

Page 135: ...requiring restart 140 Troubleshooting 141 Installation and initial setup troubleshooting 141 Boot up troubleshooting 142 Media related troubleshooting 143 Printing related troubleshooting 145 The media is jammed 148 Specifications of this product 150 List of specifications 150 Options Supply list 152 Revision History 152 ...

Page 136: ... a while Moving Origin Pos The print head is moving to the original printing position in the Origin setup menu Please wait a while Initializing Initializing the setting in the Initialization menu Please wait a while Press 2sec The Cleaning key or the Nozzle Check key is pressed for less than 2 seconds Press the key for more than 2 seconds again Lever Up Set the media and then lower the Media loadi...

Page 137: ...ll paper count is almost 0 The remaining roll paper is m Installed Wiper No Install the cleaning wiper Startup Guide Installed Wiper Yes After installing the cleaning wiper press the Enter key Start Ink Charge E Ink charging starts Press the Enter key Ink Comb color Select the ink type you want to use from 4 color set or 6 color set Insert CleaningCart Washing Print head Install cleaning cartridge...

Page 138: ...o continue printing load a new media Loading the media P 29 Check Media Size Media End Media ran out while printing Load a new media Loading the media P 29 Note If the printer detects media end while printing it will not print a complete image In such cases Mutoh does not guarantee the print quality at the end of the print Shake W Cartridge Agitate the White Wh ink cartridge ink bag Shake KMCY Car...

Page 139: ... your local MUTOH dealer Ready to Print PFErr PF origin sensor could not detect the origin position for feeding You can still print but print quality is not guaranteed If this still does not clear the problem contact your local MUTOH dealer Life Warning CPump You must replace the Circulation pump Please contact your Mutoh dealer to replace the Circulation pump If you want to stop the beep and cont...

Page 140: ...ng any key on the operation panel stops the beeping For an error requiring restart operation will return to normal after removing the cause of the error and restarting the printer If the same error continues to be displayed contact the your local MUTOH dealer Be sure to tell us the code no of the error message when you contact us Note in the error message is the code no that indicates what type of...

Page 141: ...ging Is the front cover or the maintenance cover open Close the front cover or the maintenance cover Is the media loading lever raised Lower the media loading lever Are ink cartridges High capacity ink pack adapters inserted all the way into the printer Make sure ink cartridges High capacity ink pack adapters are all inserted properly Ink does not come out after ink charging Is the ink too cold Le...

Page 142: ...es not work at all after power activation after loading the media Is the power cable connected to the plug Connect the power cable Does the AC power supply provide the specified voltage Connect the cable to another outlet Is the front cover or the maintenance cover open Close the front cover or the maintenance cover Is the media loading lever raised Lower the media loading lever Is there any error...

Page 143: ...sing creased damaged torn or curled media Replace the media Is the media loaded correctly Load the media correctly Is the media loaded at an angle Load the media straight Did you load the media which has been printed before Use a new media The printer does not detect the media Do you use the printer within recommended environmental conditions Make sure to use the printer within the specification r...

Page 144: ...dia Set the media holder at both edges of the media Check that you select the appropriate vacuum fan setting Are you using creased damaged torn or curled media Replace the media Is the media loaded correctly Load the media correctly The media skews during printing Do you use the printer within recommended environmental conditions Make sure to use the printer within the specification range If the m...

Page 145: ...1 64bit Windows 7 64bit CPU Intel R Core TM i5 i7 Memory No less than 8G byte Network Use a network port that supports Gigabit Ethernet and an Ethernet cable that supports Category 6 Gigabit Ethernet or later Is there any error message displayed on VSM Go to the Printer Status tab in VSM and check that if any error message is displayed in the Status Information Smears or missing area partially app...

Page 146: ...orm Print quality adjustment Did you perform Media feed adjustment Perform Media feed adjustment Does the media contain moisture or are you using the creased or wrinkled media Replace it with the new media Are Nozzles in good condition Perform Nozzle check Then if nozzle missing is found conduct cleaning The printing position is incorrect some parts of the media cannot be printed on Is the media l...

Page 147: ...d on each High capacity ink pack adapter If it does not match contact your local Mutoh dealer Are Nozzles in good condition Perform Nozzle check Then if nozzle missing is found conduct cleaning Did you agitate ink in the cartridge bag When Shake XX Cartridge message appears on the operation panel agitate ink in the cartridge bag Did you agitate ink in the cartridge bag When Shake XX Cartridge mess...

Page 148: ...ia is jammed Steps 1 Turn the printer OFF 2 Open the front cover 3 Move the carriage from the top of the media Important When the head height is set to Low change it to High and then shift Head After shifting Head change the setting back to Low Changing the Head Height P 44 4 Raise the media loading lever Press ...

Page 149: ...ewind the media a little by rolling Flange on Roll media holder 7 If paper dust or pieces of paper remain inside the printer remove them 8 Turn the printer ON 9 Perform Nozzle Check Nozzle check and cleaning P 35 If there is nozzle missing go to Cleaning steps P 37 If all lines are clearly printed you can start printing ...

Page 150: ...less Maximum width 1 625 mm Minimum width 182 mm Maximum thickness 0 3 mm when the head height is set to Low 1 3 mm when the head height is set to High Maximum print width 1 615 mm Maximum print length 200 m Head height adjustment Two level adjustment of Low and High CPU 64bit RISC CPU Memory 384 MB Interface Gb Ethernet 1000BASE T Waste fluid tank Fixed to the body type capacity 2 000 ml waste fl...

Page 151: ... Ink Storage Environment Soft UV ink US11 Black Cyan Magenta Yellow Varnish 220 ml or 800 ml each White 220 ml or 500 ml Temperature 5 to 35 C Humidity No condensation Cleaning cartridge 200 ml Temperature 5 to 35 C Humidity No condensation Power supply specifications Voltage AC 100V to 240V 10 Frequency 50 60Hz 1Hz Power consumption Power off 4 W or below Standby 52 W or below Sleep Mode 25 W or ...

Page 152: ...ply list For more information about the options and the supply items contact your local MUTOH dealer 4 Revision History Date Version Manual code Supported Firmware 2018 5 00 VJ1638URE A 00 V 1 00 or later Options Supply list Revision History ...

Page 153: ...List of specifications 153 ...

Page 154: ...VJ1638URE A 00 ...

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MUTOH ValueJet VJ-1638UR, Operation Manual

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