Appendix E — Warranty
MUSICAM USA, formerly known as Corporate Computer Systems (CCS)
warrants to the original purchaser that each of its hardware products and all
component s therein contained will be free from defects in materials and/or
workmanship for one (1) year from the date of purchase. Any warranty
hereunder is extended only to the original purchaser and is not assignable.
In the event of a malfunction or other indication of failure attributable directly to
faulty workmanship and/or material, MUSICAM USA will, at its option, repair
or replace said device or components, to whatever extent it shall deem necessary
to restore said device to proper operating condition.
Before returning a device for repair, the customer must call MUSICAM USA at
(732)739-5600 and obtain a return authorization number. This number should be
included with the customer’s mailing address and telephone number when the
product is returned.
Products must be returned to:
MUSICAM USA
670 North Beers St. Building #4
Holmdel, NJ 07733
U.S.A.
Attention: Warranty Repair
During the first year after the date of purchase, all labor and materials will be
provided without charge. There shall be no warranty for either parts or labor
after the expiration of 1 year from the date of purchase.
Units must be returned postage pre-paid. It is recommended that the unit be
insured and securely packed when shipped. Units returned which are out of
warranty will be repaired or replaced (at the option of MUSICAM USA) and the
customer will be charged for parts and labor at current rates.
Units will be returned to the customer after repair or replacement has been
completed by carrier and method chosen by MUSICAM USA to any destination
within the United States of America. Should a customer desire some other
specific form of conveyance, or be located beyond the US borders, then the
customer must bear the cost of return shipment.
The customer shall be solely responsible for the failure of any MUSICAM USA
hardware computer product, or component thereof, resulting from accident,
abuse or misapplication of the product, and MUSICAM USA assumes no
liability as a consequence of such events under the terms of this Warranty.
