Chapter 3 - Service, Warranty and Tech Support
41
3.2.1 On-Line Warranty Registration
If you wish to register your modem on-line, you can do so at the
following address:
http://www.multitech.com/support/register.htm
3.3
Tech Support
Multi-Tech has an excellent staff of technical support personnel
available to help you get the most out of your Multi-Tech product. If
you have any questions about the operation of this unit(s), call 1-
800-972-2439. Please fill out the information (below), and have it
available when you call. If you require service, the tech support
specialist will advise you in Multi-Tech's service procedure (Section
3.3.2).
3.3.1 Recording MultiModemISI Information
Please fill in the following information on your Multi-Tech product.
This will help tech support in answering your questions.
Serial No.:
______________________________
Firmware Version:
______________________________
Driver Type/Version:
______________________________
COM Port #:
______________________________
IRQ Setting:
______________________________
Please note the status of your MultiModemISI before calling tech
support (e.g., screen messages, diagnostic test results, problems
with a specific application, etc). Use the space below to note status:
Summary of Contents for MultiModemISI ISI3334/4
Page 4: ...iv...
Page 5: ...Chapter 1 Introduction and Description...
Page 10: ...ISI3334 4 Hardware Driver Installation Manual 10...
Page 11: ...Chapter 2 AT Commands S Registers...
Page 39: ...Chapter 3 Service Warranty and Tech Support...
Page 48: ...ISI3334 4 Hardware Driver Installation Manual 48...
Page 49: ...Appendixes...
