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VT2442 Voice Gateway User Guide

Overview

Installation

Troubleshooting

Contact

FAQ

Glossary

License

Configuration:

Basic Advanced TCP/IP

Wireless

TOOLS

The TOOLS menu provides the following links:

•

Restore Defaults

— restore the default configuration to the voice gateway

•

Import/Export Configuration

— import or export the voice gateway configuration

•

Remote Log – Router

— specify the log messages the voice gateway sends to remote computers

•

User Management

— change the voice gateway password

•

Ping Test

— determine whether a computer can be reached over the network

•

Restart

— save the configuration or restart the VT2442

Restore Defaults

Button

Description

Restore Defaults

Restores the factory default configuration. After you restore the defaults, you must log in
again to the voice gateway.

Summary of Contents for vt2400

Page 1: ...User Guide VT2442 Voice Gateway ...

Page 2: ...non U K telephone number There are delays in making your location information available in or through the local automatic location information database Note Vonage not Motorola is responsible for the provision of VoIP telephone services through this equipment Motorola shall not be liable for and expressly disclaims any direct or indirect liabilities damages losses claims demands actions causes of ...

Page 3: ...ED WITH LIQUIDS SUCH AS VASES ON THE UNIT CAUTION TO PREVENT ELECTRIC SHOCK THIS EQUIPMENT MAY REQUIRE A GROUNDING CONDUCTOR IN THE LINE CORD CONNECT THE UNIT TO A GROUNDING TYPE AC WALL OUTLET USING THE POWER CORD SUPPLIED WITH THE UNIT CAUTION THIS PRODUCT WAS QUALIFIED UNDER TEST CONDITIONS THAT INCLUDED THE USE OF THE SUPPLIED CABLES BETWEEN SYSTEMS COMPONENTS TO ENSURE REGULATORY AND SAFETY C...

Page 4: ...into an extension cord receptacle other outlet unless the plug can be fully inserted with no part of the blades exposed Place this equipment on a stable surface It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected This is to avoid damaging the equipment by local lightning strikes and other electrical surges Do not cover the device or ...

Page 5: ...uipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Canadian Compliance This Class B digital apparatus meets all req...

Page 6: ...h revision or change Motorola provides this guide without warranty of any kind either implied or expressed including but not limited to the implied warranties of merchantability and fitness for a particular purpose Motorola may make improvements or changes in the product s described in this manual at any time MOTOROLA and the Stylized M Logo are registered in the US Patent Trademark Office Vonage ...

Page 7: ...2 Basic Configuration 13 Logging In to the VT2442 14 Configuration Overview 15 Exporting the VT2442 Configuration 15 Importing the Saved Configuration 15 Restarting the VT2442 16 Logging Out 16 WAN Configuration 17 WAN Setup for PPPoE DSL 18 WAN Setup for a Static IP Address Cable Modem 19 WAN Setup for DHCP Cable Modem 20 LAN Configuration 21 Advanced Configuration 23 ADVANCED 23 UPnP 24 IP QoS 2...

Page 8: ...on Status 50 DDNS Update Status 51 DHCP Clients 52 Product Information 52 System Log Router 53 Configuring TCP IP 54 Configuring TCP IP in Windows 95 Windows 98 or Windows Me 54 Configuring TCP IP in Windows 2000 57 Configuring TCP IP in Windows XP 60 Verifying the IP Address in Windows 95 Windows 98 or Windows Me 64 Verifying the IP Address in Windows 2000 or Windows XP 65 Troubleshooting 66 Rese...

Page 9: ... By adding hubs or other routers you can expand your network up to the recommended maximum of 16 connected devices The computers on the VT2442 network must Have a 10Base T or 10 100Base T Ethernet adapter Be running Microsoft Windows Macintosh OS Linux or UNIX Features The VT2442 Voice Gateway provides Up to two lines of robust full featured telephone and fax service Voice over data prioritization...

Page 10: ... Small Office Network The VT2442 Voice Gateway provides advanced routing and four Ethernet ports enabling you to connect up to four computers without a separate hub or router If you connect the VT2442 directly to your cable or DSL modem it can prioritize voice calls over data traffic to help ensure high quality phone service To AC power Cable or DSL modem Internet W ...

Page 11: ...se T Flashes when there is activity on the Internet connection Ethernet 1 2 3 4 Indicates the speed of the respective Ethernet connection Solid green 100Base T Solid yellow 10Base T Flashes when there is activity on the respective Ethernet connection Power If it is ever red blinking or solid restart the voice gateway see Restarting the VT2442 on page 16 During a normal start up it lights in the fo...

Page 12: ...start the VT2442 you can also restart your voice gateway using its graphical user interface GUI as described in Restarting the VT2442 on page 16 3 Ethernet 1 2 3 4 Yellow Ethernet ports for up to four computers gaming machines printers or other devices you can connect to an Ethernet network 4 Internet Blue Ethernet port to your cable or DSL modem 5 Phone 1 and 2 Green ports for phones one and two ...

Page 13: ...ors for each computer to be wired to the network the yellow cable provided with the voice gateway connects one computer If you purchased your VT2442 voice gateway from a retail location you must first activate your Vonage Phone Service You will need to provide the WAN MAC ID on the bottom of the VT2442 In the USA visit www vonage com activate In the United Kingdom visit www vonage co uk activate I...

Page 14: ... the VT2442 If you already have a router use instructions A Installation With an Existing Router see page 7 If your cable or DSL modem has a built in router with multiple computers connected you should also use instructions A If you have a standard cable or DSL modem with just one computer connected use instructions B Installation With a Standard Modem see page 9 You can place the VT2442 on a flat...

Page 15: ...r router 4 Connect one end of the blue Ethernet cable to an Ethernet port on your router 5 Connect the other end of the blue Ethernet cable to the blue Ethernet port labelled Internet on the rear panel of your voice gateway 6 Connect one end of the yellow Ethernet cable to the Ethernet 1 port on your voice gateway 7 Connect the other end of the yellow Ethernet cable to the Ethernet port on the com...

Page 16: ...rical outlet that is grounded and equipped with a surge protector or UPS 12 Turn on your computer The Ethernet 1 light on the VT2442 front panel should light 13 On your computer open a Web browser such as Microsoft Internet Explorer Netscape Navigator or Mozilla Firefox 14 Check your Internet connection by visiting any website If your Internet connection does not work see Troubleshooting on page 6...

Page 17: ...eway 6 Connect one end of the yellow Ethernet cable to the Ethernet 1 port on your voice gateway 7 Connect the other end of the yellow Ethernet cable to the Ethernet port on your computer Hint Your modem should remain off for about 10 minutes to clear its memory so it can recognize the VT2442 when you turn it back on You can continue with the installation during this time Note If your high speed I...

Page 18: ...14 If your Internet connection works go to C Connecting Your Telephone on page 12 14 Depending on whether your high speed Internet service is cable or DSL do one of the following Cable modem users First as mentioned in step 3 be sure your cable modem remained off for at least 10 minutes before you turned it back on If leaving the cable modem unplugged for at least 10 minutes does not correct your ...

Page 19: ...ype router and click Log In The HOME page is displayed Click SETUP followed by WAN Configuration From the Type drop down list choose PPPoE Type the Username and Password you normally use to log in to your DSL service In the Keep Alive field type 0 to ensure that your DSL link is always active Click Connect to start your Internet connection Click Save Go back to step 13 to test your Internet connec...

Page 20: ...e 1 port on the VT2442 If you only subscribed to one phone line from Vonage you must connect your phone to the Phone 1 port 2 If you subscribed to a second phone or fax line from Vonage connect a telephone or fax machine to the Phone 2 port 3 Check for a dial tone If you hear a recording instructing you to connect your phone to the Phone 1 port please do so If you hear neither this message nor a d...

Page 21: ...nt For basic operation most default settings require no modification The following sections describe Logging In to the VT2442 see page 14 Configuration Overview see page 15 Restarting the VT2442 see page 16 Logging Out see page 16 WAN Configuration see page 17 LAN Configuration see page 21 If DHCP is enabled on all of the computers on your home network LAN you do not need to change any of the defa...

Page 22: ...he VT2442 1 On a computer connected to the VT2442 open a Web browser 2 In the Address or Location field type http 192 168 15 1 and press ENTER to display 3 In the Username field type router 4 In the Password field type the password the default is router 5 Click Log In to display the HOME page If you have difficulty starting the GUI see Troubleshooting on page 66 ...

Page 23: ...tion page 3 Type the path and filename or click Browse to select the desired configuration file 4 Click Import The update status appears at the bottom of the window When the update is finished the voice gateway restarts You will need to log in again Item Click To HOME Display the home page SETUP Perform WAN Configuration or LAN Configuration ADVANCED Enable configure UPnP IP QoS Web filters multic...

Page 24: ...s Restarting the VT2442 1 Click TOOLS 2 Click Restart on the menu at left 3 Click the Restart button If the VT2442 Power light is red after you restart the VT2442 refer to Troubleshooting on page 66 Logging Out 1 On the main menu click Log Out The text Are you sure you want to Log Out is displayed 2 Click Log Out The VT2442 login screen appears ...

Page 25: ...d with all DSL modems See WAN Setup for PPPoE DSL on page 18 Static For some cable modems the cable company assigns the cable modem a static unchanging IP address You must provide the IP address subnet mask default gateway and one to three domain name server DNS addresses See WAN Setup for a Static IP Address Cable Modem on page 19 DHCP Most cable modems have a dynamic IP address assigned by the c...

Page 26: ...Password Authentication Protocol Microsoft CHAP v2 is supported in the Auto and CHAP options MS CHAP v1 is not supported MTU The maximum transmission unit for the DSL connection It is a negotiated value that represents the maximum size in bytes of the packets sent over the connection The default is 1492 The maximum is 1500 The minimum is 64 Override MAC If your cable or DSL provider associates a p...

Page 27: ...s Network Address Translation Firewall Enables the VT2442 firewall IP Address The static IP address Mask The subnet mask Gateway The gateway IP address Default Gateway The default gateway IP address DNS 1 2 and 3 One to three domain name server IP addresses Override MAC If your cable or DSL provider associates a particular service to a specific device such as your computer select this field and ty...

Page 28: ...s the VT2442 firewall Override MAC If your cable or DSL provider associates a particular service to a specific device such as your computer select this field and type that MAC address in the MAC field to use as a virtual WAN MAC address instead of the VT2442 MAC address By default the MAC address printed on the VT2442 is displayed in this field Restore Restores the actual VT2442 MAC address Renew ...

Page 29: ...ot changing the default 192 168 15 0 Netmask Sets the VT2442 subnet mask in dotted decimal format The default is 255 255 255 0 which enables the VT2442 router to support up 253 users connected through multiple hubs switches routers or wireless access points Default Gateway Sets the default gateway IP address for your network in dotted decimal format It must be in the range for the subnet specified...

Page 30: ...54 or reduce the Lease Time If you change Start IP or End IP be sure they are in the range for specified by the Subnet IP Address and Netmask For example if the voice gateway IP address is 192 168 15 1 the default and you set Start IP and End IP to 192 168 0 2 and 192 168 0 100 respectively computers with DHCP enabled cannot communicate with the voice gateway Lease Time Sets the time in seconds th...

Page 31: ...evice LAN Clients determine how computers on your network receive an IP address Web Filters specify whether proxies cookies Java applets ActiveX controls or pop ups can pass through your voice gateway Dynamic DNS Client register your voice gateway with a DNS server to access the voice gateway each time from the WAN using the host name Multicast enable IGMP Multicast Static Routing define up to 16 ...

Page 32: ...y License Configuration Basic Advanced TCP IP Wireless UPnP Universal Plug and Play UPnP requires one active WAN connection and the host should support this feature UPnP fields Field Description Enable UPNP Enables UPnP so traffic for applications using UPnP can pass through the voice gateway ...

Page 33: ...l IP QoS fields and buttons Field or Button Description Enable IPQoS If selected traffic prioritization is enabled the default Trusted Mode If enabled the default all IP QoS traffic rules are applied first regardless of the TOS bit settings After the rules are exhausted the existing TOS bit settings are honored If disabled all rules are also applied except if there is no match a default rule of qu...

Page 34: ...rt Port Sets the destination start port Packet Length Start Sets the minimum packet size for the rule Protocol Sets the protocol TCP UDP ICMP or Any Traffic Priority Sets the priority for traffic matching these characteristics High or Low Source Netmask Sets the source subnet mask which along with the Source IP specifies a range of source IP addresses Source End Port Sets the source end port Desti...

Page 35: ...th Normal packets have TOS byte 0 in the IP Header TOS Marking Enables you to assign a TOS value to this traffic No Change Normal Service Minimize monetary cost Maximize reliability Maximize throughput or Minimize delay The priority bits in the TOS byte are set to zero upon marking and derived based on priority queues The priority bit value for each priority queue is Voice EF1 5 High EF2 4 Medium ...

Page 36: ...f you have the necessary networking knowledge create edit or delete your own port forwarding rules Add a computer to the DMZ Port Forwarding fields and buttons Field or Button Description Allow Incoming Ping Enables the voice gateway to respond to a ping from the Internet LAN IP Select the IP address to host the service New IP Displays the LAN Clients window to reserve an IP address DMZ Displays t...

Page 37: ...e For example if you select Alien vs Predator and click View the following is displayed Click Cancel to return to the Port Forwarding page Add Adds the selected Available Rule to the Applied Rules list Remove Remove the selected rule from the Applied Rules list Applied Rules Lists the IP filtering rules you selected to apply for each given category Port Forwarding fields and buttons continued Fiel...

Page 38: ... subnet mask used in conjunction with the Source IP Address to set a range of IP addresses Enter 0 0 0 0 for all Destination IP Address The LAN s destination IP address for incoming traffic Destination Netmask Subnet mask used in conjunction with the Destination IP Address to set a range of IP addresses The default is 255 255 255 255 Destination Port Start The starting port number that is opened f...

Page 39: ...r through port forwarding to the IP address of the computer This allows access to the DMZ host from the Internet DMZ Settings fields Field Description Enable DMZ Enables or disables the DMZ feature It is disabled by default Select a LAN IP Address Selects the LAN IP address of the DMZ computer to expose to the Internet with no protection from the VT2442 firewall This may expose your network to sec...

Page 40: ...s the LAN Clients page Block All Traffic If selected network access is blocked for the IP address Block Outgoing Ping If selected outgoing pings are blocked for the IP address Blocking outgoing pings can be useful if a computer has a virus that attempts a Ping of Death denial of service attack Custom IP Filters Displays the Custom IP Filters page Category Sets the category for which rules are disp...

Page 41: ...le Selected by default and automatically applied when you click Save Source IP The LAN source IP address assigned to outgoing traffic on which filtering is applied Source Netmask Subnet mask of the source IP address Destination IP Sets the destination IP address to which your source IP address is denied access Destination Netmask Subnet mask of the destination IP address Enter 0 0 0 0 for all Port...

Page 42: ...address range LAN Clients fields Field Description Enter IP Address Type the static IP address to assign to the computer or other host For that host type its Hostname optional and MAC address required Dynamic Addresses Lists the currently assigned dynamic IP addresses and the hostname MAC address and address Type always Dynamic in this table of the assigned computer To assign a dynamic IP address ...

Page 43: ...Basic Advanced TCP IP Wireless Web Filters Web Filters enable you to manage the type of web content that passes through your voice gateway Web Filters fields Field Description Proxy Disabled by default Cookies Disabled by default Java Applets Disabled by default ActiveX Disabled by default Pop Ups Disabled by default ...

Page 44: ...g its host name Dynamic DNS Client fields Field Description DDNS Server Selects a DDNS service provider from the list A charge may occur depending on the service selected DDNS Client Enables or disables the DDNS client feature for the WAN connection It is disabled by default User Name The user name assigned by the DDNS service provider Password The password assigned by the DDNS service provider Do...

Page 45: ...d UDP datagrams to the host group Multicasting is useful when the same data needs to be sent to more than one device for example if one device is responsible for acquiring data that many other devices need Using multicasting uses less network bandwidth than sending the same data to individual devices Multicasting also enables you to receive multicast video streams from multicast servers The voice ...

Page 46: ...ting fields Field Description New Destination IP The network IP address of the subnet You can also enter the IP address of each individual station in the subnet Mask The network mask of the destination subnet Gateway The IP address of the next hop through which traffic will flow towards the destination subnet Metric Defines the number of hops between the network nodes through which data packets tr...

Page 47: ...rotocol with multicast format Routers using RIP v1 or a compatible protocol can communicate with each other but not to routers using RIP v2 Enable Password Optional RIP v2 enables simple plain text password based authentication for RIP packets It is disabled if RIP v1 is selected Password The password can have up to 16 characters Interface Normally when it is enabled on a router RIP dynamically pr...

Page 48: ...ly over the Web Remote Web Access fields Field Description Enable Enables and disables the remote web access feature Remote Network IP Enter the IP address of the remote host for example 10 10 10 1 Remote Netmask Enter the subnet mask of the remote host Redirect Port You can enter a port in this field that is different from port 8080 The port you enter is viewed externally and mapped to port 8080 ...

Page 49: ...nced TCP IP Wireless Remote SSH Access You can access the voice gateway remotely through secure shell SSH over the Internet Remote SSH Access fields Field Description Enable Enables or disables remote SSH access Remote Host IP Sets the IP address of the remote SSH host Remote Netmask Sets the subnet mask of the remote SSH host ...

Page 50: ...et Switch If automatic detection does not work for some reason you can configure Ethernet switch settings to meet your requirements Ethernet Switch fields Field Description Physical Ports 1 to 4 Sets the speed for Ethernet ports 1 to 4 It can be Auto detect the default 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half duplex or 100 Mbps full duplex ...

Page 51: ...iguration import or export the voice gateway configuration Remote Log Router specify the log messages the voice gateway sends to remote computers User Management change the voice gateway password Ping Test determine whether a computer can be reached over the network Restart save the configuration or restart the VT2442 Restore Defaults Button Description Restore Defaults Restores the factory defaul...

Page 52: ...eld or Button Description Select a File Click Browse to select the configuration file to import to the voice gateway Import Imports the selected configuration file The update status appears at the bottom of the window When the update is finished the voice gateway restarts and you will need to log in again Export Downloads a copy of the configuration file config bin saved in the voice gateway flash...

Page 53: ...equire immediate correction such as a corrupted system database Critical critical conditions such as hard drive errors Error error conditions that generally have less serious consequences than panic alert or critical errors Warning conditions that warrant monitoring Notice conditions that are not errors but might warrant special handling this is the default Log Level setting Info events or non err...

Page 54: ... Gateway User Guide 46 Overview Installation Troubleshooting Contact FAQ Glossary License Configuration Basic Advanced TCP IP Wireless User Management Use this window to change the password for the User Name router ...

Page 55: ...ription Enter IP Address to ping Sets the IP address to ping the default is the VT2442 default IP address 192 168 15 1 Packet size Sets the packet size of the ping test The default is 64 bytes Number of echo requests Sets how many times the IP address is pinged The default is 3 Test Starts the test The results display in the scroll window If the test is successful you can access the IP address If ...

Page 56: ...CP IP Wireless Restart Restart fields Field Description Restart Restarts the voice gateway Be sure to save the configuration before you restart If you restart the voice gateway without saving your changes it reverts to the previously saved configuration Your changes are lost After you restart the voice gateway you must log in again ...

Page 57: ...s links to view the Network Statistics Connection Status DDNS Update Status DHCP Clients Product Information and System Log Router The Refresh button on every STATUS page except for Product Information refreshes the information so it is up to date Network Statistics Use this page to view transmit and receive statistics for the Ethernet local network or WAN Internet interfaces ...

Page 58: ...tatus Use this page to view the WAN connection status Connection Status fields Field Description Description A description of the connection component Type The type of component IP The IP address of the component State The component state connected or disconnected Online The amount of time it has been connected Disconnect Reason The reason it was disconnected ...

Page 59: ...abled it updates every time the voice gateway gets a new IP address DDNS Status fields Field Description DDNS Server Sets the DDNS server DynDNS or TZO Status It can be one of Updated the IP address of the client has been changed and an update has been sent to the DDNS server No change the IP address of the client has not been changed Error there is an error with the DDNS update Error If the Statu...

Page 60: ...ary License Configuration Basic Advanced TCP IP Wireless DHCP Clients Use this page to view the list of LAN DHCP client devices Product Information Use this page to view product hardware and software information such as model number hardware revision and the software and boot loader versions ...

Page 61: ...shooting Contact FAQ Glossary License Configuration Basic Advanced TCP IP Wireless System Log Router The system log displays router related events Depending on the severity the event is sent to a remote host if remote logging is enabled on the Remote Log Router page ...

Page 62: ... in Windows 2000 Configuring TCP IP in Windows XP Follow the instructions in your Macintosh or UNIX user manual After configuring TCP IP on all computers perform one of the following to verify its IP address Verifying the IP Address in Windows 95 Windows 98 or Windows Me Verifying the IP Address in Windows 2000 or Windows XP Follow the instructions in your Macintosh or UNIX user manual Configuring...

Page 63: ...twork window 4 Verify that TCP IP is installed for the adapter used to connect to the VT2442 If TCP IP is installed skip to step 9 If TCP IP is not installed for the adapter continue with step 5 5 Select the adapter to use for the VT2442 connection and click Add The Select Network Component Type window is displayed Although your VT model number may be different than in the images in this guide the...

Page 64: ...lick TCP IP on the Network window If there is more than one TCP IP entry choose the one for the Ethernet card connected to the VT2442 10 Click Properties The TCP IP Properties window is displayed 11 Click the IP Address tab 12 Click Obtain an IP address automatically 13 Click OK to accept the TCP IP settings 14 Click OK to close the Network window 15 Click OK when prompted to restart the computer ...

Page 65: ...t Settings and then Control Panel from the pop up menus to display the Control Panel window 3 Double click the Network and Dial up Connections icon to display the Network and Dial up Connections window In the steps that follow a connection number like 1 2 3 etc is a reference that is displayed on computers with multiple network interfaces Computers with only one network interface may only see the ...

Page 66: ...e of number varies from system to system The Local Area Connection number Status window is displayed 5 Click Properties Information similar to the following window is displayed 6 If Internet Protocol TCP IP is in the list of components TCP IP is installed You can skip to step 10 If Internet Protocol TCP IP is not in the list click Install The Select Network Component Type window is displayed ...

Page 67: ...dow is re displayed 10 Be sure the box next to Internet Protocol TCP IP is checked 11 Click Properties The Internet Protocol TCP IP Properties window is displayed 12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected 13 Click OK to accept the TCP IP settings 14 Click Close to close the Local Area Connection number Properties window 15 Click OK when pro...

Page 68: ...ed TCP IP Wireless Configuring TCP IP in Windows XP 1 On the Windows desktop click Start to display the Start window 2 Click Control Panel to display the Control Panel window The display varies depending on your Windows XP view options If the display is a Category view as shown below continue with step 3 Otherwise skip to step 5 ...

Page 69: ...ation Basic Advanced TCP IP Wireless 3 Click Network and Internet Connections to display the Network and Internet Connections window 4 Click Network Connections Skip to step 6 5 If a classic view similar to below is displayed double click Network Connections to display the LAN or High speed Internet connections ...

Page 70: ...ireless 6 Right click the Local Area Connection If more than one connection is displayed be sure to select the one for your network interface 7 Select Properties from the pop up menu to display the Local Area Connection Properties window 8 On the Local Area Connection Properties window select Internet Protocol TCP IP if it is not selected ...

Page 71: ... the Internet Protocol TCP IP Properties window 10 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected 11 Click OK to close the TCP IP Properties window 12 Click OK to close the Local Area Connection Properties window When you complete the TCP IP configuration go to Verifying the IP Address in Windows 2000 or Windows XP on page 65 ...

Page 72: ...e winipcfg exe and click OK The IP Configuration window is displayed The Ethernet Adapter Information fields will vary depending on the system as shown in the following examples In Windows 98 if Autoconfiguration is displayed before the IP Address as in the following example call your service provider 4 Select the adapter name the Ethernet card 5 Click Renew 6 Click OK after the system displays an...

Page 73: ...ER to display the IP configuration A display similar to the following indicates a normal configuration If an Autoconfiguration IP Address is displayed as in the following window there is an incorrect connection between the PC the VT2442 and the Internet 5 After verifying your connections type ipconfig renew and press ENTER to renew the IP address If a valid IP address is displayed as shown Interne...

Page 74: ...see whether your ISP cable or DSL is having connection issues in your area Be sure the telephone connected to the VT2442 is disconnected from the wall jacks that traditional phone companies use If not the VT2442 cannot connect with the Vonage server and you will not get a dial tone Compare your device connections to those shown in Installation With an Existing Router on page 7 or Installation With...

Page 75: ... VT2442 Ethernet ports It may be easiest to have only a single router the one built in to your VT2442 on your home network 1 Shut down your computers properly Follow the instructions provided with the computers 2 Unplug your cable or DSL modem power cord or adapter 3 Unplug your router 4 Disconnect any cables connecting your router to the modem Please leave your modem connected to the cable or pho...

Page 76: ...Ethernet 1 port on your voice gateway 9 Connect the other end of the yellow Ethernet cable to the Ethernet port on one computer 10 Connect your other computers 11 Continue with step 8 in Installation With a Standard Modem on page 9 If you connect the VT2442 directly to your cable or DSL modem it can prioritize voice calls over data traffic to help ensure high quality phone service Hint If you add ...

Page 77: ...vonage com help In the United Kingdom visit www vonage co uk help For information about customer service technical support or warranty claims see the Motorola Regulatory Safety Software License and Warranty Information card provided with the VT2442 For answers to typical questions see Frequently Asked Questions on page 70 For more information about Motorola consumer cable products education and su...

Page 78: ... IPSec and PPTP the most common VPN protocols Q Can I play online games through my VT2442 A By default the voice gateway blocks all unsolicited messages to the computer or local network as a standard security measure However for online games that require some unsolicited messages to be transmitted through the voice gateway you can specify ports and IP addresses on which to allow unsolicited messag...

Page 79: ...a DHCP client and a DHCP server A DHCP server at Vonage headend assigns a WAN IP address to your VT2442 The VT2442 contains a built in DHCP server that assigns private IP addresses to each computer on its LAN DMZ A de militarized zone is one or more hosts logically located between a private LAN and the Internet A DMZ prevents direct access by outside users to private data The term comes from the g...

Page 80: ...bined with the network number forms its IP address hub On a LAN a device that connects multiple hosts to the LAN A hub performs no data filtering See also router IGMP Internet Group Management Protocol Internet A worldwide collection of interconnected networks all using TCP IP IP Internet Protocol is a set of standards that enable different types of computers to communicate with one another and ex...

Page 81: ...OTS public IP address A public IP address is visible to devices on the Internet See also private IP address QoS quality of service RIP Routing Information Protocol enables routers to exchange routing information with other network routers Any RIP enabled router Sends automatic update packets containing its routing table periodically every 30 seconds Accepts periodic updates from other routers and ...

Page 82: ...nd Play protocol UPS A universal power supply provides battery back up for a specified time during a power outage upstream In a cable data or DSL network the direction of data sent from your computer to the Internet USB Universal Serial Bus wireless access point WAP A device that provides network connectivity to one or more client computers using radio signals over a wireless connection One exampl...

Page 83: ...the TRANSFER paragraph above 2 Copy or translate the User Guide included with the Software other than for personal use 3 Copy alter translate decompile disassemble or reverse engineer the Software including but not limited to modifying the Software to make it operate on non compatible hardware 4 Remove alter or cause not to be displayed any copyright notices or startup message contained in the Sof...

Page 84: ...529497 001 1 06 Visit our website at www motorola com ...

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