Motorola PageWriter 2000X User Manual Download | Manualshive

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PageWriter 2000X User’s Guide

If the insufficient power is not corrected by changing the power
source, the charger might be malfunctioning. Have the charger
checked by an authorized service technician.

I just inserted a fresh battery, but it only lasted 2
days. Why?

When your PageWriter 2000X Two-Way Wireless Communications
Center is set to two-way transmission but is not receiving Full
Service (i.e., you are out of range), the pager continues to attempt
to reestablish communication with the network. This acts as a
continuous drain on the battery. Whenever you leave a two-way
coverage zone, set the radio mode to One-way or Off to preserve
the battery.

I haven’t used my pager in two months. When I
place the unit in the charger, I get a flashing red
light. Do I need a new battery?

Your battery is hyper-drained and it needs to be reconditioned.
1. Place the battery in the docking station. The light will blink

red

.

2. Let the battery sit overnight.
3. If the light is still flashing

red

in the morning, remove the

battery and put it back into the charger.

4. Repeat procedure until the light goes

green

. If after three

attempts the battery doesn’t charge to

green

, the battery can-

not be reconditioned and must be replaced.

FLEX PC Partner

Why can’t I establish a connection between my
pager and my PC via the infrared interface?

Check the following before re-attempting to establish a connection:
• Make sure you have opened the FLEX PC Partner application

on your pager and selected

to get the Connect Status

screen.

• Make sure your pager is placed properly in the docking station

and that the RS232 cable and transformer are properly con-
nected. For more information see “To connect the docking sta-
tion to your computer:” on page 18.

• Make sure the communications port on your PC is correctly

set. For more information, see “To configure FLEX PC Part-
ner:” on page 56.

Commonly Asked Questions

85

What caused my application installation to fail?

The pager may be in a Low RAM status or you may be attempting
to load an application that is close in size to the available RAM.
Remove the pager from the charger. Reset the pager by turning it
off then back on again. Run the installation program again.

Partner stopped working during a download and
is unresponsive. What should I do?

The battery might be drained of power. Replace or recharge the
battery, and restart the Partner download.

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Summary of Contents for PageWriter 2000X

Page 1: ...less Communications Center and you want to move your data from your old device to your new device visit this web site for complete instructions http www mot com smartupgrade CAUTION DO NOT use the FLEX PC Partner Backup Restore utility to move data from your old device to your new device If you currently use an application that requires a subscriber service and your PIN has changed please contact ...

Page 2: ... the following conditions occur Pagers that are incomplete such as those in which boards or components are missing and or incompatible Pagers whose serial numbers do not match on the boards or pagers in which the board serial numbers don t match the housing Pagers that have been opened by or had work performed by anyone other than a Motorola authorized pager service center Pagers received with non...

Page 3: ...ts Welcome 1 Using This Manual 3 Conventions 3 Finding Help 4 Getting Started 5 What s in the Box 5 Paging Service Instructions 5 How Your PageWriter 2000X Pager Works 6 The Flip 6 The Home Screen 6 The Keyboard 9 The Battery and Charger 12 The Infrared Port 17 The Holster 18 System Setup 19 Turning On and Off Your PageWriter 2000X Pager 19 Configuring Your PageWriter 2000X Pager 23 Setting the Da...

Page 4: ... incoming messages and customize the device with applications that you select This pocket message center features a QWERTY keyboard and high resolution graphics display It enables you to communicate wirelessly with Internet email addresses fax machines and other pagers yet is small enough to comfortably wear on your belt or fit in your pocket The PageWriter 2000X Two Way Wireless Communications Ce...

Page 5: ...nd and key access on your PageWriter 2000X Two Way Wireless Communications Center and your personal computer PC Specific conventions are also used to highlight additional helpful information in the form of tips notes and cautions Before you begin please refer to the following conventions On the PageWriter 2000X Pager Icons represent each application on the PageWriter 2000X menu wheel White buttons...

Page 6: ...crease your ease of use and efficiency Provides further information about the procedural step or feature CAUTION Identifies actions that can cause loss of data or damage to the product Getting Started 5 Getting Started What s in the Box Your new PageWriter 2000X Two Way Wireless Communications Center comes with 1 PageWriter 2000X Pager 1 NiMH Battery 1 Holster 1 Charger Base Docking Station 1 120 ...

Page 7: ...c in the same direction and the wheel spins in that direction to display the next three applications The Home screen also provides at a glance the basic status of your PageWriter 2000X Two Way Wireless Communications Center including Date and Time Always displays the date and time for your convenience select the Set Time application from the menu wheel to change the date or time select the Customi...

Page 8: ...for information on turning the transmitter and receiver back on Out of Range Your pager is too far from a trans mitter to receive messages Memory Low Available memory is running low older messages will be automatically deleted to free memory for new messages For more information see Memory Management System on page 74 Alt Alt mode is turned on the next key pressed will indicate an Alt mode functio...

Page 9: ... Alt mode key is pressed Additional Options Highlighted List Item How Your PageWriter 2000X Pager Works 11 Alt Functions Thirteen symbols colored blue on the keyboard are available using the Alt mode The number keys plus three other keys are used by pressing then the corresponding key Alt mode Functions Shift Activates the Shift mode control keys Press then release The status icon appears on the s...

Page 10: ...ded to your text Most of the symbols are also available on the key board using the Alt mode 1 2 3 4 5 6 7 8 9 0 a b c d e BackTab Reverses the direction of for one key press Page Up Page Down Activates Page Up and Page Down and disables Page Right and Left for one key press In the Message Area press to move to the top or bottom of the list 1 2 3 4 5 6 7 8 9 0 How Your PageWriter 2000X Pager Works ...

Page 11: ... charger 6 When the green LED indicator lights the battery is fully charged Slide the pager forward to release it from the charger 7 Remove the round transformer connector from the back of the charger then remove the plug from the power supply Logo Indicators How Your PageWriter 2000X Pager Works 15 To remove the battery for charging 1 Hold the pager face down 2 Press down on the arrow in the cent...

Page 12: ...y 1 Match the positive marking on the fresh battery with the two 2 contact side of the pager s battery compartment and the negative marking with the one 1 contact side of the battery compartment 2 Insert the battery into the battery compartment at an angle toward the outer edge of the pager then press the battery down into place Ensure the lift tab is underneath not on top of the battery The tab i...

Page 13: ...style set the date and time and select the alert modes and types For information on customizing other features see Custom ize on page 47 Turning On and Off Your PageWriter 2000X Pager The rechargeable battery in your PageWriter 2000X Two Way Wireless Communications Center allows you to leave your pager turned on 24 hours a day and depending upon usage can sustain operation for approximately a week...

Page 14: ... you migrate all your data messages preferences and add on applications from Motorola Inc or other sources to your new unit If any application to be migrated has a subscriber service associat ed with it and your PIN has changed you will need to contact the respective service provider and inform them that you have a new PageWriter 2000X Two Way Wireless Communications Cen ter unit They will probabl...

Page 15: ... Center For additional information or assistance with this process call 1 800 548 9954 System Setup 23 Configuring Your PageWriter 2000X Pager Before attempting to send or receive messages ensure your pager is set to the proper transmission mode You can also adjust the message text size or turn on or off the audible keyboard clicks when preparing your pager for use To set the transmission mode 1 S...

Page 16: ...provider but in general a major metropolitan area counts as a zone e g the greater Chicago area is one zone System Setup 25 2 From the Time field press up or down in each field to change the hour minute or AM PM Press right or left to move between Time fields 3 Press to access the Date field then press up or down to change the numbers for the date Press right or left to move between Date fields 4 ...

Page 17: ...ts PIN an email address a fax number home and work phone numbers and even miscellaneous notes for each address entry When viewing address entries the status bar noti fies you if there is additional information not displayed on the screen When you are ready to send a message each person or group will have an address entry for each type of address you have identified that the PageWriter 2000X Two Wa...

Page 18: ...individual members to add to the group TIP Press up or down to highlight an address entry then press to select the entry appears next to each entry selected Press again to de select an entry as required When you are finished selecting group members press to access the button field Addresses 29 5 Select to accept the changes and return to the Address Book Entries screen Editing Addresses Addresses ...

Page 19: ...oups TIP Remember Deleting group addresses will not delete the individual member addresses After deleting a group address delete the individual addresses as needed Write 31 Write The Write application enables you to compose messages using the QWERTY keyboard insert Quick Text and append your signature You can also choose to send your messages at a later time file the messages in inboxes prior to s...

Page 20: ...ck Text feature enables you to quickly add frequently used text to your messages This saves time and key strokes when composing a message See Customizing Message Features on page 50 for information on composing your own Quick Text through the Customize application To add Quick Text to your message 1 From the Compose Message screen select 2 Press up or down to highlight the desired text then press ...

Page 21: ...efore transmis sion 1 From the Compose Message screen select 2 Press up or down to highlight the inbox to which you want to save your message draft then select Your draft is saved to the inbox for edit or transmission at a later time Write 35 Entering a One Time Address Occasionally you may send a one time e mail message from your pager For example you want to send a demonstration e mail message b...

Page 22: ...messages waiting to be read e g Message 1 of 4 Press down or up to scroll within the message text Press right or left to scroll between the messages Read 37 Setting a Reminder Message Alarm Send yourself a reminder for meetings special events and other important To Do s Reminder messages can be sent once or on a regular basis e g daily weekly monthly yearly When it s im portant that you remember s...

Page 23: ...ry selected Press again to de select an entry as required When you are finished selecting recipients for your message press to access the button field Read 39 Filing Messages Messages that have been read can be saved to an inbox For more information on creating inboxes see Inboxes on page 40 To save a message to an inbox 1 From the Message screen select 2 Press up or down to highlight the inbox to...

Page 24: ...ny time To create a personal inbox 1 Select from the menu wheel 2 Select 3 Type the name of the new inbox in the name field 4 Type specific keywords in Get messages with field that your pager will look for in incoming messages Messages containing one or more of these strings will automatically be placed in this inbox 5 Select to accept the changes and return to the Message Area screen or TIP Press...

Page 25: ...n 5 Select the cleanup option No Cleanup Keeps all messages Number of Messages Keeps the most recent messages up TIP Press to sample the alert Read 43 to the number of messages indicated Age of Messages Keeps the messages that have been in the inbox fewer days than the number of days indicated 6 If the automatic cleanup is selected type the maximum number of days the message is retained in the inb...

Page 26: ...to return to the menu wheel To resend messages from the Outbox 1 Select from the menu wheel 2 Select Outbox 3 Press up or down to highlight the message you want to resend 4 Press to access the button field then select Read 45 Only messages that have alreadybeen sent or messages that failed to transmit can be resent 5 Select to return to the Message Area screen or press to return to the menu wheel ...

Page 27: ... press to return to the menu wheel Customize 47 Customize The Customize application provides a variety of features that allow you to configure your PageWriter 2000X Two Way Wireless Com munications Center to suit your needs Viewing System Status Information available through the Customize application includes system information memory usage and owner information To view system information 1 Select...

Page 28: ... Service 3 Type the email address for the fax service Do not enter the fax number or sign 4 Select to return to the Customize screen Customize 49 Customizing the User Interface The Customize application enables you to adjust your PageWriter 2000X Two Way Wireless Communications Center to reflect your preferences Adjust the contrast level and message text size select the date and time formats and e...

Page 29: ...elect Send Options Customize 51 To save air time your signature is not already appended to replied messages 3 Select Add Signature when sent check appears in box Messages can be saved to an inbox on an individual basis All your outgoing messages are saved to the Outbox To create Quick Text 1 Select from the menu wheel 2 Select Edit Quick Text 3 Select Add New Quick Text 4 Type your Quick Text mess...

Page 30: ...n and return to the Customize screen Customize 53 Setting the Alarm Clock Set an audible or vibrating alert at up to three preset times These alarm clock alerts have no messages attached to them To set an alarm 1 From the menu wheel select The Alarm Clock screen has three tabs that enable you to set three different alarms 2 Press left or right or to select Alarm 1 Alarm 2 or Alarm 3 3 Press down t...

Page 31: ...line Help is accessible by pressing a on your PC keyboard at any time while in the FLEX PC Partner application Clicking the Help button on a FLEX PC Partner dialog box brings up context specific help Installing FLEX PC Partner on Your PC The FLEX PC Partner application includes a setup program that automatically copies the program files to the appropriate folders on your PC Setup creates the folde...

Page 32: ...the appropriate serial port If the port selection is not correct an error message appears No IR devices found 4 In the Adapter list box select the appropriate adapter 5 Click OK If this is not the first time FLEX PC Partner has been configured to your PC click Yes to save your choices and close the FLEX PC Partner Configuration partlet FLEX PC Partner 57 Using the PC Partner Shell The FLEXPC Partn...

Page 33: ...t it to the PC If the RAM is low a message on the pager warning of the low RAM condition displays asking if you want to reset your pager to free up used space in RAM If you select Yes the pager restarts If you select No your pager automati cally exits the PC Partner application TIP Right clicking an icon also displays the File menu FLEX PC Partner 59 To transfer your Address Book information from ...

Page 34: ...ur pager to your PC Save the file to a different ADR name then merge the file with the Address Book on your PC Send the final merged Address Book to your pager FLEX PC Partner 61 Managing Address Book Files Managing your Address Book files comprises creating saving opening merging importing and deleting the files Your pager does not need to be connected to your PC to perform the following procedur...

Page 35: ...3 The Import Merge command does not merge Address Book groups PersonName PagerType PagerPIN Fax Home Phone WorkPhone Email Notes For example John SkyTel Two Way 7388281 smith 5617383281 Note that fields that you don t have information for may be skipped by adding After your address book data has been converted into this format use the Partner Address Book and select File ImportMerge and navigate t...

Page 36: ...their last name FLEX PC Partner 65 4 Edit the individual s information The Notes field holds up to 100 characters Once you have reached the 100 character limit existing characters must be deleted before more characters can be added 5 Click OK To delete an individual from the Address Book on your PC 1 On your PC open the FLEX PC Partner Shell then double click Address Book 2 Open the appropriate Ad...

Page 37: ...highlight the first address hold down C while you left click the mouse button on each additional address FLEX PC Partner 67 4 In the Available Addresses list select the address es to be added 5 Click Add 6 Click OK To remove addresses from a group in the Address Book on your PC 1 On your PC open the FLEX PC Partner Shell then double click Address Book 2 Open the appropriate Address Book file For m...

Page 38: ... select the appropriate settings For more information see your printer s user s manual 5 Click OK FLEX PC Partner 69 Managing Your Messages FLEX PC Partner s Message Manager partlet transfers messages from your pager to your PC so you can view print copy or store the messages on your PC To transfer messages from your pager to your PC 1 Snap your pager into the docking station 2 On your pager selec...

Page 39: ...tication code of any applications installed on your pager To install a new application on your pager 1 Snap your pager into the docking station TIP Before adding or removing applications from your Page Writer 2000X Two Way Wireless Communications Center perform a backup of the data FLEX PC Partner 71 2 On your pager select from the menu wheel then select and wait for the Connection Status screen 3...

Page 40: ...tner Backup Utility and the instructions on page 21 to perform this opera tion FLEX PC Partner 73 6 Click Connect to start the restore 7 When the confirmation message appears click OK Checking Memory Usage on Your PageWriter 2000X The FLEX PC Partner Memory Usage partlet enables you to monitor the allocation of persistent storage on your pager When the Memory Usage partlet indicates that the free ...

Page 41: ...ox starting with the oldest mes sage first Reminders and Alarmed Messages Deletes any alarmed inbox message or Reminder where the alarm has already gone off messages are deleted in the following order 1 Main inbox 2 Personal inboxes 3 Information Services inboxes 4 Reminders Alarmed messages that are setfor periodic alarm e g the alarm goes off every week will not be deleted Proper Care and Cleani...

Page 42: ... or injury to persons Make sure the cord is located where it will not be stepped on tripped over pinched or subjected to damage or stress If you need to use an extension cord make sure the pins on the plug of the extension cord are the same num ber size and shape as those on the plug of the charger the extension cord is properly wired and in good electrical condition and the cord size is 18AWG for...

Page 43: ... up Your PageWriter 2000X Two Way Wireless Communications Cen ter might not be accessing the power it requires Make sure you have a battery in the battery compartment If not insert a fresh battery Make sure the battery is inserted properly Check that the marking on the battery is positioned on the two contact side of the battery compartment Press the battery into the compart ment to ensure the bat...

Page 44: ...in the lower right corner of the Home screen If you are out of range your messages will be transmitted when Commonly Asked Questions 81 you are back within transmission range Why does the Home screen status line read Basic Service when the radio mode is set to Send Receive If you have just inserted a new battery or just disconnected the pager from your PC it can take a few minutes before you have ...

Page 45: ...o send your message Some service providers limit the size of a message and if the message is too big it will fail to be sent Commonly Asked Questions 83 Why are messages disappearing from my inboxes Messages are removed from inboxes under two conditions If you do not set a cleanup schedule for your inboxes the auto cleanup feature uses a default time frame of 5 days Cleanup rules can be set for in...

Page 46: ...ght goes green If after three attempts the battery doesn t charge to green the battery can not be reconditioned and must be replaced FLEX PC Partner Why can t I establish a connection between my pager and my PC via the infrared interface Check the following before re attempting to establish a connection Make sure you have opened the FLEX PC Partner application on your pager and selected to get the...

Page 47: ...alarms enable disable 48 reminder message 37 See also alerts alert modes 25 icon 7 overview 7 shut off alerts 7 alert types 26 42 alerts 48 See also alarms unread message 48 Alt functions 11 Alt mode functions 11 Alt key 10 applications delete 52 Home screen 6 install on pager 70 menu wheel 6 B Back to Previous Screen key 10 back to previous screen key 10 Backlight key 11 Backspace key 10 backup 7...

Page 48: ...pport 4 holster 18 Home phone number 64 home Index 89 Home key 10 screen 6 hospital environment 76 I icons alert mode 7 battery gauge 7 new message waiting 8 one way transmission 8 smart transmission 8 special status 8 transmitter off 8 Import add to message 32 import Address Book files 62 Address Book files from other PC based applications 62 inboxes 40 assign cleanup schedule 42 assign routing r...

Page 49: ...y 72 right click menu 58 routing rules 40 41 rules message routing 40 S safety instructions 76 save Address Book files 61 messages on the pager 39 messages on the PC 70 Select key 10 Send To Pager 60 service activation 5 Set Time Index 91 application overview 1 shell See FLEX PC Partner Shell Shift mode functions 12 Shift key 11 shortcuts 7 shut off alerts Silent mode 7 signature append to message...

Page 50: ...92 PageWriter 2000X User s Guide Notes ...

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