Motorola MTC100 TETRA Feature User Manual Download | Manualshive

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TETRA Explorer

Security Tab

The security functions that are used are as follows:

• Enter PIN to unlock the TETRA terminal
• Enter PUK
• Disable PUK
• Erase encryption keys (for administrators only)
• Initiate encryption key loading mode (for administrators

only)

• Enable or Disable administration rights (for administrators

only)

PIN Enable - enter PIN to enable (unlock) the radio

The

PIN Enable

function requires the user to enter the

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Summary of Contents for MTC100 TETRA

Page 1: ...ed by Motorola Feature User Guide EN H E R T Z Elektronik GmbH Strausberger Straße 8h Pappelhain 15378 Rüdersdorf bei Berlin OT Herzfelde Telefon 033434 766 0 Fax 033434 766 76 E Mail info hertz elektronik de Internet www hertz elektronik de ...

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Page 3: ...pter 2 Managing your PDA 25 Today Screen 25 Configuring Network Connection 27 Managing Power 28 Program and Storage Memory 33 SD Card Memory 33 Chapter 3 Troubleshooting and Maintenance 35 Resetting PDA 35 Power Problems 38 Memory Problems 38 Screen Problems 39 Connection Problems 41 Care and Maintenance 42 Chapter 4 TETRA Explorer Application 47 Introduction 47 Functionality 47 Start and Exit TET...

Page 4: ...ations 65 Data Loss Disclaimer 69 Chapter 6 Appendix 71 Optional Accessories 73 Motorola Inc 2007 2009 MOTOROLA and the stylized M Logo are registered in the U S Patent and Trademark Office All other product or service names are the property of their respective ...

Page 5: ...grams including the exclusive right to copy or reproduce in any form the copyrighted computer program Accordingly any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied or reproduced in any manner without the express written permission of Motorola Furthermore the purchase of Motorola products shall not be deemed to grant either dire...

Page 6: ...roduct or circuit described herein nor does it cover any license under its patent rights nor the rights of others Disposal Information European Union EU Waste of Electrical and Electronic Equipment WEEE Directive The European Union s WEEE directive requires that products sold into EU countries must have the crossed out trashbin label on the product or the package in some cases As defined by the WE...

Page 7: ...he MTC100 TETRA PDA and how to get the unit setup TETRA Explorer is the only end user application provided as standard with the PDA and so is described in this manual The responsibility for documenting and supporting any other end user application that is loaded on this device lies with the application provider For information on using Microsoft Windows Mobile 5 0 features either click on the Star...

Page 8: ... of the items listed below MTC100 TETRA PDA Basic User Guide MTC100 TETRA PDA battery USB cable Travel Charger Stylus 1 in PDA 1 spare and Stylus tether 1 Communication Power Adapter Documentation CD ROM optional Carrying accessories either belt clip and carry strap kits or optional carrying case ...

Page 9: ...1 MTC100 TETRA PDA Content Package Battery Documentation CD optional Travel Charger MTC100 TETRA PDA Communication power adapter Stylus with stylus tether Carrying accessories optional Belt clip carry strap kit carrying case ...

Page 10: ...lus and stylus tether Yes Belt clip and carry strap Yes Carrying case Optional Documentation CD Optional Integrated Digital Camera Yes Intergrated 802 11g Bluetooth No Integrated GPS No Battery Pack 3600mAh Part Number H95PCF6TZ7AN Configuration Name Enhanced Base Unit 520 MHz processor 128 MB RAM 196 MB ROM Windows Mobile 5 0 Yes Integrated TETRA Modem Yes Stylus and stylus tether Yes Belt clip a...

Page 11: ... Pack 3600mAh Description Part Number 3600mAh Battery Pack NNTN6969A Desk Charger Cradle PMLN5056A Spare Stylus GMLN4598A Accessory kit stylus belt clip carry strap GMLN4590A Plug in UK Travel wall Charger 2571003U01 Plug in EU Travel wall Charger 2571003U02 Companion CD GMLN4621A CPS CD GMVN5136A ...

Page 12: ...tom connector for connection to desk charger or power and charging adapter Microphone to record messages internal speaker to replay audio files Supports synchronization of data between PC and TETRA PDA Microsoft Active Sync Software Installed The following software is provided with the MTC100 TETRA PDA 1 Windows Mobile 5 0 elements Office Mobile Word Mobile Excel Mobile PowerPoint Mobile Calculato...

Page 13: ...obile Outlook Calendar Outlook Contacts Outlook Messaging Tasks Notes Application Spell Checker Pictures Videos Image Video viewer Terminal Services Client Voice Recorder Windows Media Player 10 x Mobile 2 Motorola Standard application Tetra Explorer ...

Page 14: ...10 Controls and Indicators Front View Figure 2 Front View 2 3 4 5 6 7 8 12 11 10 9 13 14 15 16 1 17 18 19 ...

Page 15: ... the backlight ON or OFF 8 Home Returns to the Today screen This button is programmable from the Start Settings Buttons screen 9 Power Status LED Indicates battery charge status 10 W LAN Signal LED Indicates Wireless LAN signal strength 11 Stylus Stylus stored at the rear and used for the touchscreen 12 Navigation Joy stick ENTER button Allows up down left or right naviga tion on screen 13 Calenda...

Page 16: ...ess and hold to make an audio recording 19 IrDA Infrared Port Note Buttons 6 8 13 14 17 and 18 can be assigned to run programs or applications according to user needs A typical use is shown and described in this table They can be reassigned by going to Start Settings then Buttons and selecting a new assignment Note During video capture the microphone is only suitable for adding additional voice no...

Page 17: ...13 Introduction Back View Figure 3 Back View Item Part Description 1 Camera 1 3 Megapixel Camera 2 Camera Light Light which can be turned on when using camera 3 SD Card Slot for SD Card 4 2 1 5 3 6 ...

Page 18: ...14 4 SD slot screw Screw to release SD slot cover 5 SIM door Future use do not remove 6 IrDA Infared Communication ...

Page 19: ... the reset button inside the battery compartment and ensure that it is in the rightmost position Slide the battery into the battery compartment making sure to first line up the top pin connections Then push the bottom of the battery gently into the compartment Replace the battery door and tighten the latch clockwise Note that the PDA will not function until the battery door is fitted Figure 4 Inst...

Page 20: ... uninterrupted charge to ensure that the battery is fully charged charge complete The Power Status LED turns to solid red while charging and turns to green when charging is complete After the battery is fully charged the first time you can charge recharge and or operate your MTC100 TETRA PDA with available AC power using the travel charger Use only the chargers and adaptors that came with your MTC...

Page 21: ...kaging 4 Initial Charging The MTC100 TETRA PDA recharges in approximately three 3 to 4 four hours while not in use and five 5 hours while in use Normally the MTC100 TETRA PDA operates on Failure to fully charge the battery do a complete charge cycle waiting for the charge LED to turn green before using the MTC100 TETRA PDA for the first time may reduce the overall service life of the battery 3 Pow...

Page 22: ...ss and release the Power on off Button Wait for the screen to light up To turn off the PDA suspend press and release the power button The screen backlight typically turns off after a pre defined interval of inactivity Pressing a key or tapping the screen brings it back on To turn the backlight on or off manually when the PDA is on press and hold the power button After prolonged inactivity the PDA ...

Page 23: ...t include all screws and mounting material necessary for assembling 8 Installing Belt Clip 1 If the carry strap mounting bar see item 1 and Position of the Stylus Bracket on page 24 Position of the Stylus Bracket on page 24 Position of the Stylus Bracket on page 24Figure 9 is fitted to the PDA remove this using the screwdriver provided TETRA Service LED Flashing green In Service Red Out of Service...

Page 24: ...he case rear Screw it into place using two long bolts for the top two screws and two shorter bolts for the lower two 4 Click the belt clip 4 into place on the circular raised hollow boss of the mounting plate 5 Refit the stylus into the slot in the PDA 9 Installing Carry Strap 1 If the carry strap mounting bar see Figure 9 is already fitted to the PDA go to step 2 If carry strap mounting bar strap...

Page 25: ...he metal mounting of the carry strap onto the grooves on the lower rear of the PDA adjacent to the battery catch 4 Close the open end of the carry strap by fixing the Velcro end onto the strap 5 Adjust tension to suit hand size ...

Page 26: ...he arrow on the first screen to enter the main screen Click Start Here then click Install ActiveSync 4 2 or later version Click Install to start the installation 4 When prompted connect your MTC100 TETRA PDA to your PC as shown below a Plug the adapter with the port into the MTC100 TETRA PDA b Plug the USB cable into the USB port on the adapter c Connect the AC adapter to the power connector on th...

Page 27: ...crosoft com mobile For More Information For information on See this source Programs on your MTC100 TETRA PDA Click first on the Start icon and then on Help of your MTC100 TETRA PDA touch screen for more details on using Microsoft Windows Mobile 5 0 software Connecting to and synchronizing with a PC Tap Help on the Start menu to view Help options Customer Support Contact your designated help desk T...

Page 28: ...ur screen Using other pointers could damage the PDA screen and void the warranty Figure 8 The Stylus When not in use you can conveniently place the stylus in the storage slot located on the rear of your MTC100 TETRA PDA To avoid stylus loss a mounting bracket strap attachment 1 supplied is fitted to the case rear The stylus is tied to it by looping one end of the cord supplied through the bracket ...

Page 29: ...C100 PDA for the first time each day or after a period of inactivity you will typically see the Today screen This provides quick access to important information You can also get to the Today screen by tapping then Today 1 Navigation bar Start Tap to switch to a program 2 TETRA signal strength icon for details see Chapter 4 3 Shows connection to host PC or wireless network 1 2 3 7 5 6 4 ...

Page 30: ...s powered is shown 6 Tap to change time settings 7 Tap to change date Status Icons When the Today screen is displayed you may see the following status icons on the Navigation bar In most cases you can tap the status icon to display the associated control panel or more information related to the item ...

Page 31: ...lication uses IPSec Tunnelling to connect to the Internet do not configure a Proxy Server Using a Proxy Server may potentially cause sensitive data not being sent down the secure tunnel To ensure that a Proxy Server is disabled 1 Tap Start Settings Connections tab Connections 2 Tap Set up Edit my proxy server to enter Proxy Settings tab 3 Ensure that the This network uses a proxy server to connect...

Page 32: ...ge of the battery Additional functions which affect battery consumption include display backlight camera light multimedia GPS and Wireless LAN Enhanced model only and Secure Digital memory card You should recharge the battery when a warning of low power is displayed on your MTC100 TETRA PDA or the PDA will turn off automatically You will need to recharge the MTC100 TETRA PDA before you can use it ...

Page 33: ... communications with the TETRA radio modem If the PDA tries to enter the suspend state whilst TETRA explorer is running the application will try to maintain communications with the modem This can conflict with the PDA s operating system s attempts to enter the suspend state and can cause the TETRA radio modem to be switched off without warning No such conflict between TETRA Explorer and operating ...

Page 34: ...ightness Press and hold the power button to turn off the backlight or use the Backlight control panel Tap Start Settings System tab and then Backlight to adjust the backlight brightness see Figure 11 on page 31 Figure 10 Backlight battery power settings ...

Page 35: ...31 Managing Your PDA Figure 11 Backlight brightness settings Suspend manually The PDA may be suspended manually to save battery power by pressing the power button to turn it off ...

Page 36: ...emory card accessories while on battery power Some memory cards use considerable power and will quickly drain your battery Do not listen for infrared transfers beam Although you can set your MTC100 TETRA PDA to constantly monitor the IR port for files sent from other devices doing so quickly drains the battery Program and Storage Memory Your MTC100 TETRA PDA uses flash non volatile memory for prog...

Page 37: ...rchives or to transfer large files to other devices Memory cards can be purchased from a variety of third party vendors To insert an SD memory card 1 Remove the cover by unscrewing the black screw at the left side of the unit 2 Slide the end of the card with the chipped corner into the SD slot on the side of the MTC100 TETRA PDA 3 Push the card into the slot until it clicks into place 4 Screw in t...

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Page 39: ... and hold both the Power and the Home buttons together for 4 seconds If user training advised you the need to run TETRA Explorer to connect to the TETRA network after battery change for example after fitting a new battery or having taken the battery out to charge it you will need to perform a restart to TETRA Explorer following a warm reset too See the steps explained in the section Start and Exit...

Page 40: ...er a short delay If user training advised you the need to run TETRA Explorer to connect to the TETRA network after battery change for example after fitting a new battery or having taken the battery out to charge it you will need to perform a restart to TETRA Explorer following a warm reset too See the steps explained in the section Start and Exit the TETRA Explorer Application for details If neith...

Page 41: ... are advised to regularly back up important information This can be done to a PC using ActiveSync or to an SD card depending on your IT policy Do not remove the battery door unless it is necessary Removal of the battery door will cause the PDA to power down When replaced the PDA will automatically perform a warm reset If the battery runs completely out of power and is not re charged in time unsave...

Page 42: ...our MTC100 TETRA PDA Delete files you no longer need Tap Start Programs and then File Explorer Press and hold the file you wish to delete then tap Delete on the pop up menu To find your largest files select Sort by Size from the folder title bar Remove programs you no longer need Tap Start and then Settings Tap System tab then tap Remove Programs Tap the program you want to remove then tap Remove ...

Page 43: ...TRA PDA as described earlier in this chapter If you have an SD card move data to the SD card as follows Tap Start Programs then File Explorer Press and hold the file you want to move then tap Cut Browse to My Documents folder in the SD card folder tap Edit then Paste Files stored in folders other than My Documents or stored in subfolders within subfolders in My Documents may not show up in the lis...

Page 44: ...ficulty reading a document on the screen try adjusting the zoom percentage or text size In Notes tap Tools and then select a zoom percentage In Word Mobile and Excel Mobile tap View tap Zoom and then select a zoom Percentage In Internet Explorer Mobile tap View Tap Text Size then select a size In Calendar Contacts and Tasks tap Tools tap Options then select Use large font Touch Screen Does Not Res...

Page 45: ...ve connections When using the USB cradle make sure that your MTC100 TETRA PDA is properly seated Make sure that the cable is securely plugged into the USB port on your desktop PC Connect the USB cable directly to your desktop PC do not run the cable through a USB hub Make sure that the USB connection is enabled in ActiveSync on your desktop PC If the USB connection is already enabled disable the U...

Page 46: ...TC100 TETRA PDA General Guidelines Keep your MTC100 TETRA PDA away from excessive moisture and extreme temperatures Avoid exposing your MTC100 TETRA PDA to direct sunlight or strong ultraviolet light for extended period of time Do not place anything on top of your MTC100 TETRA PDA as this may damage the display The screen surface is easily scratched Use only stylus to tap on the screen Avoid touch...

Page 47: ...ED turns yellow afterwards to confirm TXI is enabled When returning out of a potentially explosive area if the Power modem off in suspend was previously unchecked you may now uncheck it again Travel Guidelines Before traveling with your MTC100 TETRA PDA back up your data As an added precaution bring along a backup copy Turn off your MTC100 TETRA PDA and disconnect all external devices Make sure th...

Page 48: ...ibility conflicts disable the TETRA radio using the TXI function within TETRA Explorer in any facility where posted notices instruct you to turn off radio transmission equipment Hospitals or health care facilities may be using equipment that is sensitive to external RF energy Medical Device Guidelines Pacemakers The Advanced Medical Technology Association AdvaMed recommends that a minimum separati...

Page 49: ...you may want to consult your hearing aid manufacturer to discuss alternatives Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from RF energy Your physician may be able to assist you in obtaining this information ...

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Page 51: ... the built in TETRA Modem TOM100 The TETRA Explorer application sends and receives AT commands over virtual or physical serial connections The TETRA Explorer application will prompt a user on critical operating conditions such as failure to open the communica tion port power off disable at key distribution no service card out card test failed by means of pertinent icon or notifi cation balloon The...

Page 52: ...d messages Receiving Transmitting SDS Messages Capability of flashing the TOM100 modem by a Customer Programming Software using the USB interface TETRA Radio parameters report for example Software and Hardware version numbers Cell information BG FG MCCH information ISSI and GSSI information Encryption Information Security functions for example PIN PUK key enable disable change TETRA Explorer Setup...

Page 53: ...lication Click on Start and a pull down menu will open The user starts the TETRA Explorer application manually by clicking on the TETRA Explorer icon The TETRA Explorer application will start up maximized and provide means to minimize it to system tray ...

Page 54: ...hows the following status information in the PDA tray MTC100 TETRA PDA tray icons Status In Service and Registration success 0 bars Out of Service 0 bars 1 5 bars Registration success 1 5 bars Registration fail Serial Port connected Serial Port not connected Look for Registration Modem TOM100 card connected Modem TOM card disconnected Fatal error Modem TOM100 card locked TETRA Explorer Application...

Page 55: ...n and a button to hide the balloon Signal Quality Display The system tray application displays the signal quality icon animated according to the current signal quality This allows users to find a location with the best reception The signal quality is always displayed when the radio is con nected to the system and is functioning normally Establish Packet Data Connection The TETRA Explorer applicati...

Page 56: ...ang up and the button icon to represent the hang up will be shown Clicking on the Hang up button terminates the PPP connec tion and change the button icon to Dial Up again The main TETRA Explorer application page provides a func tion to test the current PPP connection The test is available upon PPP connection establishment The specific PPP IP address where the test packets are sent has to be defin...

Page 57: ...pplication will pop up a notification window requesting the IP address setup see section Setup Packet Data Statistics The TETRA Explorer application displays packet data statis tics This info will be displayed upon establishing a PPP con nection How to establish a PPP connection has been described earlier ...

Page 58: ...downlink Discarded bytes in uplink Average receive rate bytes per second bps max 32000 bps min 0 bps N A 1 Average transmit rate bytes per second bps max 32000 bps min 0 bps N A 1 Current packet data channel width in TDMA slots The packet data statistic will be refreshed periodically when the start screen is visible and a PPP connection is estab lished ...

Page 59: ...e click ing on the Status tab at the bottom of the screen The displayed parameters are split into three groups Hardware status Network services Encryption The group icons folder icons animate to prompt the user that there is some information in the visual group and it is required to expand the visual group branch in order to exam ine it ...

Page 60: ...are error group Network group and Network error group Encryption group and Encryption error group BIT error message MAC CRC error message Cell reselection message Authentication failure Registration Failure Out Of Service Attachment failure Serial port error messages Local site trunking mode to wide site trunking mode change Wrong system code TXI Active ...

Page 61: ...ETRA terminal Enter PUK Disable PUK Erase encryption keys for administrators only Initiate encryption key loading mode for administrators only Enable or Disable administration rights for administrators only PIN Enable enter PIN to enable unlock the radio The PIN Enable function requires the user to enter the ...

Page 62: ...re defined in the built in TETRA Modem TOM100 settings Once the PIN is enabled then the PIN button on the Security menu in TETRA Explorer will show text PIN Disable PIN Disable disable PIN The PIN Disable function requires the user to enter the cur rent PIN code After a successful verification of the PIN code the PIN input field becomes disabled On unsuccessful PIN code verification the applicatio...

Page 63: ...cation automatically opens a dialog box that has 3 fields PUK new PIN verify new PIN In addition the software input panel SIP is automatically popped by the application and the TETRA Explorer main window is not visible any longer The user can waive the request for a PUK In this case the application will be terminated see page 59 Enter PUK The numbers of re tries of the PIN entries are defined in t...

Page 64: ...the TETRA Explorer Setup Tab The Setup screen allows changing certain TETRA Explorer application parameters The initial state is read from the system registry PPP IP Address Enter the IP address for dial up connection establishment The default is 0 0 0 0 automatic IP assignment Ping IP Enter IP address for connection test Ping The default is ...

Page 65: ...sh timer The default value is 2 sec onds the range is from 2 to 99 seconds User will be prompted to enter a correct value Control Tab The TETRA Explorer Application also provides a simple con trol panel display that allows the user to turn the TETRA Modem TOM100 ON or OFF Enable or Disable TX Inhibit TXI mode Enable or Disable de sense operation using TX Inhibit ...

Page 66: ...When the user selects TXI Enable On or Disable Off the TETRA Explorer will first present the user with a conformation box which says Are you sure If you select Yes the TETRA Explorer application proceeds to send the AT command to the modem TOM100 if you select No the activity is terminated and the TETRA Explorer returns to the Control display Transmit Inhibit Mode Active When Powering up The TETRA...

Page 67: ...tion will send the AT com mand to the modem to enable the TXI mode when it increases above 75dB the TXI will be disabled again This feature is provided as an option for customers con cerned about TETRA RF de sense scenarios when the TETRA PDA may transmit data in close proximity to another mission critical TETRA device Configuration and Storage The TETRA Explorer application permanently stores all...

Page 68: ...64 ...

Page 69: ...Adapter with UK or EU plug Input 110 240V A C 0 6A 50 60Hz Output 5V D C 3A polarity centre Accessories Power and USB connector Provides 1 USB A Mini Connector 2 Connection to A C travel adapter Stylus Tether Cord which may be attached to the belt clip or hand strap assembly Belt Clip and mounting assembly Optionally secured to PDA rear with screws Hand Strap Velcro webbing combined with custom mo...

Page 70: ... External Communi cations USB USB 1 1 support RS232 Serial Port RS232 Wireless WLAN 802 11b g Where fitted Bluetooth Bluetooth version 1 2 Where fitted GPS GPS Where fitted IrDA IrDA Camera Camera with LED flash CMOS 1 3 Mega Pixel Controls Navigation and Enter Joystick Four buttons Power Button On Off Backlight Left Side Button normally Camera Right Side Button nor mally Notes Backup battery cont...

Page 71: ...emium Edition with Security and Messaging Pack Software Applications TETRA Explorer Control of TETRA radio modem HP Protect Tools Windows Mobile Commercial version Device and data security application Cost option Planned availability Feb 2007 LEDs Power Status LED Solid Green Charged Solid Red Charging Flashing Red Error Wi Fi LED Coverage Solid Green Excellent Solid Yellow Good Flash Yellow Poor ...

Page 72: ...nd Storage SDRAM 128MB Internal Flash 196MB minimum 64MB on board processor Ext Flash Disk SD Cards Processor X Scale Processor 520 MHz Intel X Scale Bulverde CPU Peripherals Ext Keyboard Support Ext Mouse Support ...

Page 73: ...for any damage to or loss of any programs data or other information stored on any media or any part of any Product serviced hereunder If during the repair of the product files or programs previously stored on the MTC100 TETRA PDA are altered deleted or in any way modified Motorola is not responsible whatsoever Your product will be returned to you configured as originally delivered by Motorola subj...

Page 74: ...70 ...

Page 75: ...formation including the clock in the event of primary battery discharge or removal In the event that this backup battery fails to maintain system configuration we recommend that you call your authorized support desk for service information The battery may only be replaced by authorized service personnel Do not attempt to open the PDA to replace the battery yourself This unit contains a Lithium Ion...

Page 76: ...es damaged Do not attempt to service the unit There are no serviceable parts inside Replace the unit if it is damaged or exposed to excess moisture Electrostatic Discharge Warning Electrostatic discharges can interfere with the normal functioning of electronic devices Your MTC100 TETRA PDA can behave abnormally owing to such an event resulting in the possible data corruption or loss of unsaved dat...

Page 77: ... site www motorola com cgiss emea dealerlocator html The Desktop Charger PMLN5056_ The optional MTC100 TETRA PDA desktop charger PMLN5056_ permits easy connectivity to external USB devices AC power multi pack charging and serial communications To use the desktop charger plug it into AC power and place the MTC100 TETRA PDA in the charger s cradle Figure 14 Desktop Charger To avoid losing data due t...

Page 78: ...s necessary to connect also the A C travel charger to the charger prior to using a keyboard How to get service For information about receiving service under warranty contact your authorized Motorola sales channel or dealer You will need to provide your product s serial number To obtain service under warranty you will be required to provide a the original dated sales slip b your name c your address...

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Page 80: ...www motorola com tetra 6866539D17 C 6866539D17 When printed by Motorola EN ...

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