Error Code Diagnostics
The following error messages may be displayed on the handset.
MSAT-G2 Installation Guide
24
Error Condition
SHUTDOWN,
SEE DEALER
COM: NO RESP -
RETRY?
COM: FAILURE -
RETRY?
INVALID SASK
SEARCHING…
WAIT…
PTT FAIL
PRESSPT
Definition
The radio has been shutdown by the
network.
Signifies that the network did not
respond to the commissioning
procedure initiated by the user.
The commissioning process failed.
Signifies the user has entered an invalid
SASK while in the process of initiating
the commissioning procedure.
If signal strength bars are seen, the
radio is in the process of connecting
to the MSAT network. If signal strength
bars are not seen, the radio cannot
receive a satellite signal.
Signifies that the radio has not
received a response to the PTT
request from the MSAT network and
is attempting several retries.
Signifies the radio failed to receive a
response to the PTT request from
the MSAT network.
Signifies the PTT key was been pressed
then released just before the radio
received the confirmation from the
network.
Action
Contact MSV Customer Support.
Ensure that you have a clear view
of the southern sky and select YES
to re-initiate the commissioning
procedure. Contact MSV Customer
Support if the radio fails to
commission after several attempts
Select YES to re-initiate the
commissioning procedure. Contact
MSV Customer Support if the radio
fails to commission after several
attempts.
Check that you correctly entered
the SASK. If the problem persists,
contact MSV Customer Support
to obtain the proper SASK value.
If the condition persists, check
the radio has a clear view of the
southern sky and that the antenna
is connected and is functioning
(e.g. can hear the servo motor in
the antenna).
Continue to press the PTT key.
If the call is successful, USER ON
will be displayed. In the event a call
fails, a PTT FAIL message will appear
requiring the user to release the
PTT key and try again.
Release the PTT key and try again.
If this message continues, contact
MSV Customer Support.
Press and hold the PTT key in order
to talk.
Summary of Contents for MSAT-G2
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