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Warranty Policy
Thank you for purchasing a Motorola product.
This product has passed a strict quality control and inspection of the Motorola
Technology Team. If a defect is found in your product during the warranty period, it will be
repaired free of charge at a Motorola Service Center.
■
Mobile phone terminal : 1 year
■
Other Accessories : 1 year
■
Battery : 6 months
Warranty service is available for faults generated under normal usage conditions within
the warranty period. (Except faults not related to product failure, marketing-related faults,
and faults caused from negligence)
※
When you purchase the product, please fill the blanks on the Warranty Policy
and keep it together with the receipt in order to obtain more beneficial service.
■
Service charge applies when warranty expires. Furethermore, requesting for service
when there is no defects on the product, service charge applies regardless of the
service period.
1. Defects resulting from user’s errors
- Defects caused by careless handling (soaking, impact) or improper repairing and remodeling.
- Defects caused by using improper power supply.
- Defects caused by repairs done at a place other than the Motorola Service Centers.
- Defects caused by using accessories not provided by Motorola.
(Hands free, quick charger, charger, battery, stereo headset, battery cover, etc.)
- Defects or damage resulting from dropping while moving the product.2. Others
- Defects resulting from natural disasters such as fire, earthquake, flood, etc.
-
Expiry of life time of consumable (battery, stereo headset, external memory, antenna,
and various accessories)
2. Others
- Defects resulting from natural disasters such as fire, earthquake, flood, etc.
- Expiry of life time of consumable (Battery, stereo headset, external memory, antenna,
and various accessories) This warranty policy is valid in Korea only.
Warranty Period
Free Service
Paid Service
Model
Serial No.
Purchase Date
Year/ Month/ Day
Customer
Distributor
Price
Type of defects or trouble (If the product gets faulty under
normal usage conditions within the warranty period)
Compensation
Under warranty After expiry of warranty
Critical repair service required within 10 days after purchasing
Exchange or
refund
N/A
Critical repair service required within 1 month after purchasing
Exchange or
free repair
Critical repair service required within 1 month after exchange
Refund
When product exchange is impossible
Repairable
2 times of detects resulting from the same reason Free repair
Paid service
Three times of detects resulting from the
same reason
Exchange or
refund
Paid service
Five times of detects resulting from the
different reasons
Repair not
available
A/S parts are available but repair is
impossible
Exchange or
refund
Refund the price
deducted by the
depreciation amount
Repair is impossible because A/S parts are
not in stock.
Refund the price
deducted by the
depreciation amount
and added by its 10%
Lost of repair request product by the user
Exchange or
refund
Refund the price
deducted by the
depreciation amount
and added by its 10%
※
Refund : Refund purchasing price (Receipt required)
This warranty policy is valid in Korea only.
Smart Practices While Driving
Check the laws and regulations on the use of mobile
devices and their accessories in the areas where you drive.
For more information, please
go to www.motorola.com/callsmart (in English only).
Your mobile device lets you communicate by voice and
data—almost anywhere, anytime,
wherever wireless service is available and safe conditions
allow.
If you choose to use your mobile device while driving,
remember the following tips:
•
Get to know your Motorola mobile device and its features
such as speed dial and redial. If available, these features
help you to place your call without taking your attention
off the road.
•
When available, use a handsfree device. If possible, use a
handsfree device provided by Motorola.
•
Position your mobile device within easy reach. Be able
to access your mobile device without removing your
eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voicemail answer
it for you.
•
Let the person on the other line know you are driving;
Don’t make/receive a call in heavy traffic or hazardous
weather conditions. Rain, sleet, snow, ice, and even heavy
traffic can be hazardous.
•
Do not take notes or look up phone numbers while driving.
•
If possible, place calls when your car is not moving in
heavy traffic.
•
While driving, do not engage in stressful or emotional
conversations.
•
Use your mobile device to call for help in an emergency.
•
Use your mobile device to help others.
