Motorola moto g4 User Manual Download Page 2

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At a glance

a quick look

Phone overview

Let's get started. We'll guide you through startup and tell
you about your phone’s features.

Note:

software updates happen frequently, so your phone

may look a little different.

Google

Play Store

12:36

Micro USB/

charger

Microphone

Headset

Jack/

TV Antenna

SIM &

microSD

Card Slots

(under back

cover)

Volume
buttons

Power button

Front camera

Press:
display on/off.
Press & hold:
phone on/off.

Back

Home

Overview

Back

Camera

Tips and tricks

• Start:

ready to start? See "

Start

• Top topics:

just want a quick list of what your phone can

do? See "

Hot topics

• Help:

all your questions about your new phone answered

right on your phone. Tap Apps

Help

. Want even

more? See "

Get help & more

Note:

certain apps and features may not be available in all

countries.

This product meets the applicable national or
international RF exposure guidance (SAR guideline)
when used normally against your head, or when

worn or carried, at a distance of 1.0 cm from the body.
The SAR guideline includes a considerable safety margin
designed to ensure the safety of all persons, regardless of
age or health.

To view the SAR values for your phone, visit
https://motorola.com/sar. To view additional SAR
information on your phone, tap Apps

Settings

Legal

information

RF information

. To view the information on the

web, visit www.motorola.com/rfhealth.

Caution:

before using your phone, please read the safety,

regulatory and legal information at
www.motorola.com/device-legal.

At a glance
Phone overview
Hot topics

Summary of Contents for moto g4

Page 1: ...se Start Home screen apps At a glance Google Apps Browse Photos videos Type Messages Locate navigate Protect Organise Connect transfer Hot topics Search topics Want more Troubleshoot Music Safety Email Moto app Accessibility Moto G ...

Page 2: ...ht on your phone Tap Apps Help Want even more See Get help more Note certain apps and features may not be available in all countries This product meets the applicable national or international RF exposure guidance SAR guideline when used normally against your head or when worn or carried at a distance of 1 0 cm from the body The SAR guideline includes a considerable safety margin designed to ensur...

Page 3: ...Choose new wallpaper sounds and more Redecorate your Home screen More megapixels for clearer photos Take photos Access the Internet Browse Browse shop and download apps Download apps Keep your info safe Set up your password and more Protect Never get lost again Locate navigate Save data charges Use Wi Fi Wi Fi networks Stuck Confused Help app At a glance Phone overview Hot topics ...

Page 4: ...s your thumb in the centre of the back cover Pry the cover off 1 2 3 h Remove the battery put in cards Caution make sure you use the correct size SIM cards and don t cut the SIM cards Don t use tools to remove the battery doing so may damage your phone Note in some countries you can use a second SIM card Micro SIM 3 microSD optional Put in the SIM optional memory cards Remove the battery 1 2 3 2 S...

Page 5: ...our Home screen Dual SIM calling You can choose which SIM to use for outgoing calls Your phone automatically prompts you in a notification to enable this feature Or you can enable it any time by touching Apps Settings SIM cards Automatic SIM selection Note to quickly open settings swipe down the status bar with two fingers and tap Battery life Your phone is like a small computer that processes ton...

Page 6: ...stered tap Apps Settings Accounts Tap the account you want to remove Tap it again then tap Menu Remove account Recording or watching videos listening to music or taking pictures Warning don t use tools to remove the battery doing so may damage your phone If your phone becomes unresponsive try a reboot press and hold the Power button until the screen goes dark and your phone restarts Sign in Just f...

Page 7: ...t or delete accounts tap Apps Settings Accounts then tap Add account To set up email accounts see Email For help with your Google account visit www google com accounts Note this phone supports apps and services that may use a lot of data so make sure your data plan meets your needs Contact your service provider for details Start Remove the back cover Remove the battery put in cards Put on the cove...

Page 8: ...ultiple pages To show other pages of shortcuts and widgets swipe the Home screen left Google Now touch and hold Home After setup you can access it by swiping right from the Home screen For more see Google Now Settings to quickly open settings swipe the status bar down with two fingers To open more settings tap Shortcuts tap Apps touch and hold an app then drag it to one of your Home screen pages T...

Page 9: ...ion tap it To search for text in the search field tap on the keyboard Tip to close the keyboard tap Status notifications At the top of the screen icons on the left notify you about new messages or events If you don t know what an icon means swipe the status bar down for details Tip getting too many notifications Touch and hold a notification to see which app is sending them to you Then you can tur...

Page 10: ...ow long to stay in this mode or choose indefinitely Alarms only set how long you want to only hear alarms or choose indefinitely Tap MORE SETTINGS to customise which other interruptions to receive Priority only set how long you want to only hear priority interruptions or choose indefinitely Tap MORE SETTINGS to customise which interruptions to receive Tip to create an exception for repeat callers ...

Page 11: ...om your browser see Downloads Choose carefully Here are a few tips To help prevent spyware phishing or viruses use apps from trusted sites such as Google Play In Google Play check the app s ratings and comments before installing If you doubt the safety of an app don t install it Apps use up memory data battery and processing power some more than others If you re not happy with how much memory data...

Page 12: ...ll apps on Google Play tap Apps Play Store then tap My apps games The apps you downloaded are listed and available for download See app details tap Apps touch and hold an app then drag it to App info See app data usage to see which apps are using the most data tap Apps Settings Data usage For more see Data usage Update your phone Use your phone or computer to check download and install phone softw...

Page 13: ... see messages calls and other notifications even if your phone is asleep 12 36 Note your phone may not have all features Tips and tricks Want to hide sensitive or private notifications Tap Apps Moto Display Block apps and set which apps can show notifications and how much to display When you see a notification on your screen swipe up and hold to see details without unlocking your phone Use Moto Di...

Page 14: ... screen until you see a white bar You can add multiple pages Quick settings to change Wi Fi Bluetooth Aeroplane mode and other settings swipe the status bar down with two fingers For even more settings tap Settings Can t find a setting Tap Apps Settings Controls gestures Touch Find your way around Tap choose an icon or option Touch and hold to see more options Drag move items on the Home screen Sw...

Page 15: ...Ringer volume press the buttons when your phone is ringing to silence it Earpiece volume press the buttons during a call Music video volume press the buttons during a song or video Tip for more on volume control see Volume interruptions Speak Just tell your phone what you want Tip speak naturally but clearly such as using a speakerphone Search tap on the Home screen to search by voice or say OK Go...

Page 16: ...app Display tap Apps Settings Display Screen notifications Owner info to add a message to your lock screen tap Apps Settings Security Lock screen message To set your message just tap Back Tip don t put your mobile number as your contact info unless you can access your voice mail from another device Screen timeout to change your timeout screen locks automatically tap Apps Settings Display Sleep Cus...

Page 17: ...ut folders drag one shortcut onto another Add more shortcuts by dragging them onto the first shortcut To name the folder tap it tap the name and type a new name Add widgets to put widgets such as a clock interactive calendar and more on your Home screen touch and hold an empty spot on the Home screen Then tap WIDGETS Resize widgets you can resize some widgets touch and hold a widget until you feel...

Page 18: ... settings Tap an icon to turn it on off Set screen brightness Open options Tap to see your data usage To switch users swipe down the status bar with two fingers and tap Profile Tap a username Note for a temporary user use the Guest profile which has limited access to your phone s features and apps Guests won t have access to your personal information Change or delete users Tap Apps Settings Users ...

Page 19: ...uched item Swipe using two fingers to scroll through lists or between screens Tip navigate through your apps and menus to hear how voice readouts work on your phone To turn off TalkBack tap Apps Settings Accessibility TalkBack then tap the switch to turn it off Braille Combine your Braille display with TalkBack for braille and speech feedback 1 Download the Google BrailleBack app from Google Play ...

Page 20: ...ap the screen for full screen magnification or triple tap and hold to temporarily magnify Tap Apps Settings Accessibility Magnification gestures Big text show bigger text throughout your phone Tap Apps Settings Accessibility Large text Tip or tap Apps Settings Display Font size Huge High contrast text show higher contrast text throughout your phone Tap Apps Settings Accessibility High contrast tex...

Page 21: ...n rated for use with hearing aids If your phone s box has Rated for Hearing Aids printed on it then please read the following guidance Note Ratings are not a guarantee of compatibility visit www motorola com hacphones You may also want to consult your hearing health professional who should be able to help you get the best results Settings Tap Phone Menu Settings Hearing aids Call volume during a c...

Page 22: ...e adapter to connect your TTY device to the headset jack on your phone Refer to your TTY device guide for mode and usage information Accessibility Quick start accessibility Voice recognition TalkBack Braille Accessibility shortcut Caller ID Volume vibrate Zoom Display brightness Touchscreen keys Messages Hearing aids U S some countries only TTY ...

Page 23: ...he call screen and look up a phone number address or open other apps To reopen the call screen swipe down the status bar and tap Ongoing call Contacts to view your contacts tap Favourite contact do you have someone you call all the time Touch and hold an empty spot on your Home screen tap WIDGETS then touch and hold the Direct dial widget Drag it to your Home screen then select the contact Tap the...

Page 24: ... phone away from your ear the screen lights up again Don t use covers or screen protectors even clear ones that cover the proximity sensor Recent calls View your calls with newest first and then call text or store them Find it Phone To call a number tap next to the contact s name To send a message or see call details tap the contact s name To store the number or edit the contact tap the contact pi...

Page 25: ...umber s may not work in all locations and sometimes an emergency call cannot be placed due to network environmental or interference issues 1 Tap Phone if your phone is locked drag up to unlock it then tap Emergency 2 Enter the emergency number 3 Tap to call the emergency number Note your phone can use location based services GPS and AGPS to help the emergency services find you For more information...

Page 26: ...ntact then tap Menu Share to send it in a message email or via Bluetooth or Google Drive Tip in some apps such as Contacts you can also share directly with a contact See Direct Share Shortcuts tap a contact then tap Menu Place on Home screen to add a shortcut for this contact on your Home screen Synchronise on your phone tap Apps Settings Go to the ACCOUNTS section choose your Google account then ...

Page 27: ...the contacts from an account in your Contacts list tap Menu Contacts to display Tap an account type to show it Tap Customise to deselect accounts you always want to hide Get contacts Get all your contacts in one place To add your social networking contacts tap Apps Settings Accounts then tap Add account Note you ll need a social networking app first See Google Play to get apps To add your email co...

Page 28: ...n tap Menu Share and choose how you want to send it Note you can t share your social network contacts My details Find it Apps Contacts To store your user profile tap Set up my profile under ME at the top of the contact list Contacts Quick start contacts Create contacts Call text or email contacts Favourites Edit delete or hide contacts Get contacts Share contacts My details ...

Page 29: ...creen touch and hold Home For more information see Now on Tap Save pictures touch and hold a picture and then tap to save it To see the picture tap Apps Photos Voice entry just tap a text box then tap on the keyboard Tip if you don t see on the keyboard tap Apps Settings Language input Google voice typing to activate voice entry Turn off notifications stuck in a busy conversation You can turn off ...

Page 30: ...outs see Chat using Hangouts Email Send and receive email Set up and manage accounts Find it Apps Gmail Add Gmail accounts the first time you turned on your phone you probably set up or logged in to your Google account that sets up the Gmail app for one account To add more Google accounts tap Apps Settings Accounts then tap Add account Google Tip in Gmail tap then scroll down and tap Settings Add ...

Page 31: ...ettings Accounts then tap the account name and tap Menu Remove account Switch accounts to quickly switch between your email accounts in Gmail tap and tap your other account at the top Chat using Hangouts Sign in with your Google account to stay in touch with friends and family Find it Apps Hangouts Start a new hangout tap then tap a name in your list of friends You can send a text message or tap t...

Page 32: ... it to your dictionary Symbols touch and hold a letter to enter the small number at the top of it To enter several numbers or symbols tap Double letters slide your finger over the letter You ll see suggestions that have a double letter Capital letters tap or drag it to the letter you want to capitalise Special characters touch and hold a letter to choose from other special characters Word predicti...

Page 33: ...es tap Personal dictionary Cut copy paste Cut copy and paste names phone numbers addresses quotes or anything else in a text box 1 To highlight a word touch and hold it To highlight more words drag the selector at the edge of the highlight Or to select everything tap Select all 2 Tap CUT or COPY Tip tap SHARE to send the text to another app on your phone or to a contact 3 Open the text box where y...

Page 34: ...or other settings tap Menu Settings For other time zones tap Timer For a timer tap Stopwatch For a stopwatch tap Calendar See all your events all in one place Find it Apps Calendar Change the view tap the month at the top to choose a date to view Or tap to choose Schedule Day 3 Day Week or Month Go to today s date tap Add events tap a time on the calendar and tap Enter event details then tap SAVE ...

Page 35: ...pps Settings Accounts tap your account then tick options such as Calendar Contacts or Email Office network To connect your office network with a Virtual Private Network connection see Virtual Private Networks VPN Google Drive Keep all your photos videos documents and more safely in one place private unless you choose to share Available on Google Drive from all your devices Find it Apps Drive To cr...

Page 36: ...ut the day just as you need them To get started touch and hold Home then follow the on screen prompts When Google Now is on swipe right from the Home screen to see it Now on Tap Note this feature may not be available in all languages Find it Apps Settings Google Search Now Now cards Now on Tap then touch and hold Home while in an app screen Now on Tap provides information based on your current app...

Page 37: ...d button Record later touch the screen touch Menu Schedule 54 Sports HDTV 12 36 Record a show Make a favourite Schedule watch saved shows and more Change the channel or search for one Play Films TV Find or rent the newest films and shows plus all your favourites before they hit DVD You can watch them even when you re offline Find it Apps Play Films TV To shop rent or watch on a computer go to www ...

Page 38: ...tap the Google search box and enter text to search Note if you can t connect contact your service provider Mobile sites some websites automatically show you a mobile version of their page if you want to see the standard computer versions of all websites tap Menu Request desktop site Reload if a page doesn t load correctly tap Menu Tabs to open a new tab tap Menu New tab If you have more than one b...

Page 39: ... download apps or phone updates see Download apps or Update your phone Browser options To change your browser security settings text size and other options tap Menu Settings Safe surfing searching Keep track of what your browser and searches show Incognito to open a tab that won t appear in your browser or search history tap Apps Chrome Menu New Incognito tab Clear history to clear your browser hi...

Page 40: ... Tap to start recording Then tap to stop recording Capture a still shot during a video tap on the screen while recording to save a photo View share or delete to open your gallery swipe the camera screen left Pick a photo or video Choose to share or Menu for more options such as printing Change settings to open camera options swipe the camera screen right Zoom drag two fingers apart To zoom out dra...

Page 41: ...smooth skin and beautify faces Set to Auto Manual or Off To find these options tap in the camera screen To find these options swipe the camera screen right Timer Set a timer to 3 seconds or 10 seconds Options Panorama Take a wide angle shot Use the on screen guide to slowly pan while you are taking the photo Video Take a video Photo Take a photo Options Shutter sound Turn the shutter sound on or o...

Page 42: ...e then tap Slideshow tap a picture then tap Menu Slideshow To stop the slideshow tap the screen Video resolution rear camera Set the video resolution Quick tutorial Learn more about your camera Options Tip to show the slideshow on a television or other device see Connect transfer Capture your screen Share a screen capture of your favourite playlist your new high score or a friend s contact informa...

Page 43: ...me buttons Hide the music player to use another app while your music plays tap Home To return to the music player swipe the status bar down and tap the song title Tip you can also select Next Pause or Previous by swiping down the notification bar or using the controls on your unlock screen Home screen widget control music playback from the Home screen by adding the Google Play Music widget Playlis...

Page 44: ...and navigation instructions Find nearby food drinks and attractions See your places map views settings help and more Tips and tricks Find an address in the search field enter an address or something you re looking for such as petrol station The map moves to show the address or local suggestions Tap the address info at the bottom for more details Get directions enter a place or address then tap Sav...

Page 45: ...er To change the type of USB connection tap Apps Settings Storage Menu USB computer connection Automatic connections when Bluetooth or Wi Fi power is on your phone automatically reconnects to available devices or networks it has used before Aeroplane mode need to shut down wireless connections quickly Swipe down the status bar with two fingers and tap Aeroplane mode Print want to print your photos...

Page 46: ...e name in the devices list then tap OK To remove a paired device tap next to the device name then tap Unpair To change the name your phone shows to other devices tap Apps Settings Bluetooth turn Bluetooth power on then tap Menu Rename this phone Enter a name and tap RENAME Let devices find your phone To let a Bluetooth device discover your phone just turn the Bluetooth switch on Transfer files Pho...

Page 47: ...y vary depending on your network 1 Your phone turns off Wi Fi and uses the mobile network for Internet access Tap Set up Wi Fi hotspot to set up security Network SSID enter a unique name for your hotspot Security select the type of security you want open or WPA2 For WPA2 enter a unique password that others will need to access your Wi Fi hotspot Note WPA2 is recommended by IEEE Password create a pa...

Page 48: ...sing a USB cable Note if your computer is running something older than Microsoft Windows 7 or Apple Macintosh OSX it might require special configuration 2 On your phone tap Apps Settings then make sure the Wi Fi switch is set to off 3 In Settings tap More Tethering mobile hotspot then select USB tethering to start the connection To stop the connection deselect USB tethering then disconnect your ph...

Page 49: ...our phone to the back of the other device When the devices connect you ll see Touch to beam on your phone 3 Touch your screen to share your content Receive with NFC Receive web links e coupons brochures maps and more from an NFC tag Look for the NFC logo on posters signs store displays and other areas Just touch the back of your phone to the logo to receive its tag information Bluetooth Wi Fi one ...

Page 50: ...our microSD card as portable or internal storage Portable storage store your pictures videos audio and other media files You can remove the memory card at any time and transfer it to another device Internal storage in addition to your media files you can store downloaded apps and games The memory card acts as an extension of the internal storage of your phone After you have inserted a memory card ...

Page 51: ...u need to connect Mobile network You should not need to change any network settings Contact your service provider for help To see network settings options tap Apps Settings More Mobile networks To switch networks tap Apps Settings More Mobile networks Network operators and tap a network Note your phone supports most networks Contact your service provider for help Aeroplane mode Use aeroplane mode ...

Page 52: ...n off the screen lock Swipe tap and drag up Pattern draw a pattern to unlock PIN enter four to sixteen digits to unlock Password enter four to sixteen letters digits or symbols to unlock To change when your touchscreen goes to sleep tap Apps Settings Display Sleep Note you can make emergency calls on a locked phone see Emergency calls A locked phone still rings and you do not need to enter a PIN o...

Page 53: ...ldn t need to use this feature but to encrypt your phone and require a PIN or password whenever you turn on your phone tap Apps Settings Security Encrypt phone Back up restore Find it Apps Settings Backup reset Back up my data then tap the switch to turn it on Your Google account data is backed up online If you reset or replace your phone just log in to your Google account to restore the contacts ...

Page 54: ... Manager You can remote lock or reset your device to protect your device from thieves For details see www google com android devicemanager Protect Quick start protect your phone Screen lock Screen pinning SIM card lock Encrypt your phone Back up restore Reset Stolen phone ...

Page 55: ...egal safety and regulatory information In order to provide you with better access to this important information we ve made the materials accessible from the phone s settings menu and on the web Review these materials prior to using your device To access the materials from a connected phone go to Settings Legal information and select a topic To access the materials on the web visit www motorola com...

Page 56: ...s functionality and other product specifications as well as the information contained in this guide are based upon the latest available information and believed to be accurate at the time of printing Motorola reserves the right to change or modify any information or specifications without notice or obligation Note the images in this guide are examples only MOTOROLA the stylised M logo MOTO and the...

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