Maintenance & Troubleshooting 10 - 5
Troubleshooting
ET1
Table 10-1
Troubleshooting the ET1 Enterprise Tablet
Problem
Cause
Solution
When the user presses
the Power button, the
ET1 does not turn on.
Battery is completely
discharged.
Re-charge or replace the battery.
ET1 not responding.
Perform a hard reset. See
.
When the user presses
the Power button the
ET1 does not turn on
but the Decode LED
blinks red.
Battery charge level
is very low.
Re-charge or replace the battery.
When the user presses
the Power button the
ET1 does not turn on
but the Decode LED
blinks red.
Battery charge level
is very low.
Re-charge or replace the battery.
Battery did not charge.
Battery failed.
Replace battery. If the ET1 still does not operate, perform a
hardware reset. See
ET1 was removed
from cradle while
battery was
charging.
Insert ET1 in cradle. The 4620 mAh battery fully charges in
less than six hours.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0°C
(32°F) or above 40°C (104°F).
Cannot see characters
on display.
ET1 not powered on.
Press the Power button.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
ET1 removed from
cradle or
disconnected from
host computer during
communication.
Replace the ET1 in the cradle, or reattach the communication
cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
No sound.
Volume setting is low
or turned off.
Adjust the volume.
Summary of Contents for ET1
Page 1: ...ET1 ENTERPRISE TABLET INTEGRATOR GUIDE ...
Page 2: ......
Page 3: ...ET1 ENTERPRISE TABLET INTEGRATOR GUIDE 72E 148511 04 Rev A March 2013 ...
Page 6: ...iv ET1 Enterprise Tablet Integrator Guide ...
Page 14: ...xii ET1 Enterprise Tablet Integrator Guide ...
Page 28: ...1 10 ET1 Enterprise Tablet Integrator Guide ...
Page 43: ...Accessories 2 15 Figure 2 17 Secure Module 8 Replace the battery ...
Page 54: ...2 26 ET1 Enterprise Tablet Integrator Guide ...
Page 88: ...4 32 ET1 Enterprise Tablet Integrator Guide ...
Page 100: ...6 6 ET1 Enterprise Tablet Integrator Guide ...
Page 120: ...7 20 ET1 Enterprise Tablet Integrator Guide ...
Page 144: ...9 14 ET1 Enterprise Tablet Integrator Guide ...
Page 166: ...A 14 ET1 Enterprise Tablet Integrator Guide ...
Page 178: ...Glossary 8 ET1 Enterprise Tablet Integrator Guide ...
Page 182: ...Index 4 ET1 Enterprise Tablet Integrator Guide ...
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