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Motorola EASY START KIT HMEZ1000 - CELL PHONE SET UP, User Manual

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Motorola EASY START KIT HMEZ1000 - CELL PHONE SET UP User Manual Download Page 57

Home Monitoring & Control System

Issues and Solutions

 

 48 

MHM 

User 

Guide

 

Issues and Solutions 

Use this section to solve any issues you might have with your Motorola Home Monitoring 
and Control system. This section is subdivided into the following major topics: 

ƒ

  Installation Issues and Solutions 

ƒ

  Discovery Issues and Solutions 

ƒ

  Control Panel Issues and Solutions 

ƒ

  Archive Issues and Solutions 

ƒ

  Remote Notification Issues and Solutions 

ƒ

  Operational Issues and Solutions 

ƒ

 Hardware 

Issues 

Installation Issues and Solutions 

USB Driver not found. 

Windows Me:

 During USB driver installation, the following message is displayed with an 

option to Browse: 

The file NUVision.ax was not found

. Take the following steps if this 

condition occurs: 

1 

Click 

Browse

. 

2 

Select the path 

destination folder selected

. The default is 

C:\program files\Motorola 

Home Monitor

. 

3 

Click the subdirectory drivers. 

4 

Click 

OK

 to close the browse pop-up. 

5 

Click 

OK

 to close the error pop-up. 

The Motorola Home Monitoring and Control System Installation CD-ROM does not 
auto run. 

If the CD-ROM disc does not AUTORUN, take the following steps:  

1 

Open Windows Explorer. 

2 

Select the CD-ROM drive containing the Motorola Home Monitoring and Control System 
Installation CD-ROM to view the drive contents. 

3 

Double click 

Launch.exe

.  

Summary of Contents for EASY START KIT HMEZ1000 - CELL PHONE SET UP

Page 1: ......

Page 2: ...ystem This will prevent damage to the product due to lightning and power surges Operate this product only from the type of power source indicated on the product s marking label If you are not sure of the type of power supplied to your home consult your dealer or local power company Upon completion of any service or repairs to this product ask the service technician to perform safety checks to dete...

Page 3: ...use the device prior to turning on the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer Correction of interference caused by such unauthorized modification substitution or at...

Page 4: ...e or in part to any other person except as permitted under the TRANSFER paragraph above 2 Copy or translate the User Guide included with the Software other than for personal use 3 Copy alter translate decompile disassemble or reverse engineer the Software including but not limited to modifying the Software to make it operate on non compatible hardware 4 Remove alter or cause not to be displayed an...

Page 5: ...t you will receive a Product that you can use and enjoy Motorola does not warrant that the functions of the Product will meet your requirements or that the operation of the Product will be uninterrupted or error free MOTOROLA IS NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED BY THE INTERACTION OF THE PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED ALTERE...

Page 6: ...igure a Profile 14 Outgoing E mail SMTP Server List 15 Disabling Hibernation Mode on Windows Me 16 Uninstall the MHM Program 18 Best Practices for Wireless Performance ____________________19 General RF consideration 19 USB Gateway 19 Wireless Camera 19 Sensors 20 Working with the Motorola Home Monitor Program ___________21 USB Gateway LED Description 21 Logging into the Motorola Home Monitor Progr...

Page 7: ...Profile Setup 38 Edit a Profile 39 Archives_______________________________________________ 40 View an Event 41 Delete an Event 41 Discovering New Hardware _______________________________ 42 Discover New Devices 42 Remove a Device 43 Wi Fi Avoidance ________________________________________ 44 Audio Video Output______________________________________ 45 Event Log______________________________________...

Page 8: ... Issues and Solutions 58 Event Setup Issues and Solutions 59 Remote Notification Issues and Solutions 62 Operational Issues and Solutions 63 Hardware Issues and Solutions 65 Frequently Asked Questions FAQ _________________________66 Contact Us and Help _____________________________________69 Updating Software 69 Contact Us 69 Product Registration 69 E mail Support 69 Glossary______________________...

Page 9: ......

Page 10: ...et up use and troubleshoot your USB Gateway Requirements Windows computer running Windows Me Windows 2000 or Windows XP Intel Pentium 2 or equivalent CPU or faster 2X CD ROM drive 128MB of RAM 45MB of hard drive space recommended for install 500MB for archives maximum USB Support Administrative Rights on Windows 2000 and Windows XP How It Works The Motorola Home Monitor MHM program is the heart of...

Page 11: ...ation power save mode after you complete the installation If not when the computer enters Hibernation mode the program will exit when the user wakes up the system Please refer to Disabling Hibernation Mode on Windows Me for further instructions This is not the same as the screensaver The screensaver will not interfere with the operation of the MHM program 1 Before connecting the hardware place the...

Page 12: ...indow click Continue Anyway to continue with the installation 6 From the Select Program Folder window either accept the default name or type a new one and then click Next to begin the file installation 7 Once complete the Install Motorola Home Monitor hardware and driver window is displayed ...

Page 13: ...nuing with the software installation Power Video Status Data 9 Plug the USB cable from the USB Gateway to the USB port on your computer The USB port on your computer is usually marked with the USB symbol Computer USB Controller USB Symbol The USB plug inserts into the USB port on the computer only one way DO NOT TRY TO FORCE THE PLUG INTO THE PORT if it doesn t fit Instead flip it over and try aga...

Page 14: ...ws Plug and Play feature recognizes your Gateway and presents the Found New Hardware Wizard to install the drivers you need At this point the different Windows operating systems install the USB Gateway s driver in a different fashion Refer to your Operating system s section below for details Windows Me USB Driver Installation Windows 2000 USB Driver Installation Windows XP USB Driver Installation ...

Page 15: ...USB Gateway the operating system installs the drivers for you Once finished the First part of installation is complete window is displayed 12 Click OK to automatically reboot your computer Once you have rebooted the Software installation was successful window is displayed 13 Click Finish Proceed to Device Discovery Wizard to complete your installation ...

Page 16: ...iver Installation 1 From the Found New Hardware Window click Next The Install Hardware Device Drivers window is displayed 2 Select Search for a suitable driver for my device recommended and click Next The Locate Driver Files window is displayed 3 Select CD ROM drives and click Next ...

Page 17: ...ng Control System Installation 8 MHM User Guide The Driver Files Search Results window is displayed 4 Once the file is found click Next The Completing the Found New Hardware Wizard window is displayed 5 Click Finish ...

Page 18: ...User Guide 6 Return to your Install Motorola Home Monitor hardware and driver window and click Next when ready The Software installation was successful window is displayed 7 Click Finish Proceed to Device Discovery Wizard to complete your installation ...

Page 19: ... Guide Windows XP USB Driver Installation 1 From the Found New Hardware Wizard window select Install the software automatically Recommended and click Next Once the file is found the Completing the Found New Hardware Wizard window is displayed 2 Click Finish ...

Page 20: ... User Guide 3 Return to your Install Motorola Home Monitor hardware and driver window and click Next when ready The Software installation was successful window is displayed 4 Click Finish Proceed to Device Discovery Wizard to complete your installation ...

Page 21: ...ry tool 4 Click Next The Device Discovery window is displayed Your cameras and sensors operate with your MHM program only after they are discovered The MHM program listens and accepts a camera or sensor when the Discovery button is briefly pressed on each device The Device Name is displayed on the Discovery window after the MHM program accepts the device The devices discovered appear in the Discov...

Page 22: ... your SMTP Information Using the SMTP information you have gathered use this information to configure the MHM program Configure a Profile The final step is to set up a profile which you will choose when configuring an event in Event Setup Determine your E Mail SMTP Server Name This section enables you to learn your Outgoing Mail SMTP server information if you are using Outlook Express 6 0 If using...

Page 23: ...essary information The Account Name and Password are for your Authentication Server if using one 4 Click OK when finished You are now able to set up profiles to send event notifications Configure a Profile You can set up different profiles methods of communication For example you can set up an e mail and an e mail ready cell phone profile to ensure that when something occurs you are notified 1 Cli...

Page 24: ... blk adelphia net AT T smtp1 attglobal net AT T Worldnet mailhost att net Bellatlantic net smtpout bellatlantic net BellSouth mail rdu bellsouth net Charter Pipeline smtp charter net Comcast smtp comcast net Cox Communications smtp east cox net smtp central cox net smtp west cox net smtp cox internet com Time Warner RoadRunner smtp server nc rr com Verizon outgoing verizon net ...

Page 25: ...Monitoring Control System Installation 16 MHM User Guide Disabling Hibernation Mode on Windows Me 1 Click Start Settings Control Panel and double click Display 2 Select the Screen Saver tab 3 Click Settings ...

Page 26: ...l System 17 MHM User Guide The Power Options Properties window is displayed 4 Select Always On from the Power schemes drop down menu 5 Change Turn off hard disks to Never 6 Change System stand by to Never 7 Click OK to save your changes ...

Page 27: ...itor 3 Follow the prompts to uninstall your software OR 1 Open the Windows Control Panel Start Settings Control Panel 2 Double click Add Remove Programs it may be called Add or Remove Programs or something similar depending on which Windows version you are using 3 Locate and highlight the entry for Motorola Home Monitor in the list of installed programs 4 Click Change Remove or Remove depending on...

Page 28: ... a high position In most cases normal desk height is good enough however in marginal situations you may raise the position of the gateway for better results Ensure the gateway is not masked by your computer printer or other metallic objects such as filing cabinets Wireless Camera Ensure a high mounting position at least 7 feet This helps the wireless performance better motion detector range and pe...

Page 29: ... position minimizes this effect Most microwave ovens emit a large amount of noise at 2 4 GHz band During the operation of these ovens noise will be seen on the picture Keep the camera and the receiver as far away as possible from microwave ovens Ensure the antenna on the wireless camera is set to a vertical position Sensors Ensure these are not mounted on large metallic surfaces However if a door ...

Page 30: ...teway power adapter powered Video No wireless cameras powered Wireless camera transmitting good video signal Wireless camera transmitting marginal video signal Wireless camera transmitting poor video signal Status No remote service MHM program not running All devices okay At least one device is reporting a yellow status At least one devices is reporting a red status Status remote services register...

Page 31: ...ktop icon or Use the Program menu by clicking Start Programs Motorola Home Monitor Motorola Home Monitor Exiting the Motorola Home Monitor Program To ease compatibility problems it is recommended that you exit the MHM program before you unplug the USB Gateway from the computer To exit the MHM program 1 Click the X in the upper right corner of your screen or press ALT F4 from your keyboard A dialog...

Page 32: ...System 23 MHM User Guide Control Panel Once the Motorola Home Monitor MHM program is launched the Control Panel window is displayed from which you control your devices When you start using the MHM program the Control Panel is the first window that you see ...

Page 33: ...view different areas using your MHM program They also can be configured to capture images or videos whenever they detect movement The two cameras are operated in the same manner Choose a Camera Click the down arrow to choose different cameras Take a Picture Click to take a picture with the camera Record a Video Click to record a short video with the camera ...

Page 34: ...ured a door opening triggers the camera to record the event To arm all sensors and cameras click The Status line updates to state System Armed To Arm after a selected period giving you time to leave the house for example select a time from the Schedule drop down menu and then click Arm To disarm all sensors and cameras click The Status line updates to state System Not Armed ...

Page 35: ... camera is armed and configured for video capture Brightness Contrast Quality Adjust as desired to improve picture quality The result of the Quality adjustment is not visible in the live camera view only when you have taken a picture The Quality setting does not affect video recordings Caption Select On or Off to display the Camera Name Time and Date onscreen 2 Adjust the settings desired and clic...

Page 36: ... User Guide Event Setup To trigger the camera to take a picture or video refer to Event Setup for further details Retrieve Picture or Video When the camera is armed and detects an event it stores pictures or videos in the Archive Refer to Archives for further details ...

Page 37: ... An entry is created in the event log if the new temperature reported by the device is different than the current temperature not outside the temperature range Refer to Event Log on how to view this 1 From the Control Panel window in the Edit column click to adjust the settings of the device desired The Temperature Sensor window is displayed Item Description Sensor Name Rename the sensor Default T...

Page 38: ...ll sensors and cameras click The Status line updates to state System Not Armed Status Icon Description Item Description The sensor is functioning normally No data is available The MHM program hasn t communicated with the sensor yet Wait at least 60 seconds and if still not connected and then try re discovering the sensor The wait period may be up to 20 minutes for Discovery No communication is pos...

Page 39: ...in Event Setup 2 Adjust the settings desired and click Set The settings you selected will be uploaded to the device Click Default to reset to factory programmed settings or Cancel to ignore any changes Arming Disarming Devices are triggered awake by certain events when armed For example if configured an occurrence of water where none should be triggers the sensor to record the event To arm all sen...

Page 40: ...60 seconds and if still not connected try re discovering the sensor The wait period may be up to 20 minutes for Discovery No communication is possible The Gateway cannot reach the sensor Check the batteries If properly powered try re discovering the sensor or repositioning it Retrieve Event When the Water Sensor is configured in Event Setup is armed and detects an event it sends an event marker to...

Page 41: ...to standby mode to extend battery life but if sensor is triggered it sends an alert if configured in Event Setup 2 Adjust the settings desired and click Set The settings you selected will be uploaded to the device Click Default to reset to factory programmed settings or Cancel to ignore any changes Arming Disarming Devices are triggered awake by certain events when armed For example if configured ...

Page 42: ...nicated with the sensor yet Wait for some time and if still not connected try re discovering the sensor The wait period may be up to 20 minutes for Discovery No communication is possible The MHM program cannot reach the sensor Check the batteries are powered If so try re discovering the sensor or repositioning it Retrieve Event When the Door Window Sensor is configured in Event Setup is armed and ...

Page 43: ...tup Your Motorola Home Monitor system can be automated to capture events by your sensors and cameras One device can trigger another as well extending your security options For example if your Door Window Sensor is triggered that in turn can enable your Wireless Camera to record the event ...

Page 44: ...e type of event selected corresponds to the type of sensor device selected For example if you selected a Wired Camera then you can choose Motion Detected as an event to monitor The next two steps are optional 4 If you want one device to trigger another select one from the Choose Action Device drop down menu For example if you selected a Door Window Sensor for Choose Sensor Device then you could ac...

Page 45: ... 6 If you wish to be notified by the event select a profile from the Notify drop down menu To set up a profile see Notification Setup 7 Click to save your configuration Update an Event Action 1 Click on the line of the Event you wish to change The Event is automatically loaded into the Setup area 2 Edit the action as you wish and click to save your changes Remove an Event Action In the Setup area ...

Page 46: ...cessary for transmitting the alerts Your USB Gateway must have an active connection to the Internet when using this procedure SMTP E mail Setup 1 Click from the main menu 2 Click The Edit SMTP INFO window is displayed with a sample configuration 3 Enter the Outgoing Mail SMTP and your E Mail Address necessary for your mail server If your server requires authentication select the checkbox and enter...

Page 47: ... notified 1 Click from the main menu 2 Click If prompted for SMTP see SMTP Setup The Edit Profiles window is displayed 3 Select the Notification Type 4 Enter an E mail Address 5 Click Add The Profile configured displays in the Profiles List You will now be able to select this profile when setting up an event action 6 Click Done to exit Remove a Profile 1 Click Event Setup from the main menu 2 Clic...

Page 48: ...ntrol System 39 MHM User Guide Edit a Profile Use this procedure to alter existing profiles 1 Click Event Setup from the main menu 2 Click Edit Profiles 3 Highlight the profile re type the correct e mail address and click Update 4 Click Done to exit ...

Page 49: ...ives The Archive acts as a storehouse for the events generated by your Motorola Home Monitor and Control system Each image video clip or sensor event stored in the archive folder is represented by a thumbnail image Click from the main menu to access your stored events ...

Page 50: ... View the event If the stored event is a stored video like the example click to play the video Delete an Event 1 Select an event by clicking its check box Or choose Select All from the menu at top to select every event on the current page 2 Click to delete the selected events A warning prompt is displayed 3 Click Yes to delete the events ...

Page 51: ...torola Home Monitoring and Control System devices 1 Log in to your MHM program Start Programs Motorola Home Monitor Motorola Home Monitor 2 From the main window click 3 Click 4 Locate and press the Discovery buttons on your wireless devices For your wireless devices other than the PCM use the Discovery tool The device LED will turn green when the Gateway has discovered it properly Whereas Camera L...

Page 52: ...ice 1 From the MHM main window click 2 Locate the device you wish to remove from the MHM system and click the associated trash can icon to remove it 3 A confirmation message appears Click Yes to remove the device The device is no longer available for monitoring or control ...

Page 53: ...hannel you select here will not be used by the MHM system for wireless communication 1 From the main window click 2 In the Wi Fi Information area select the channel that your Wi Fi network uses For example the default channel for Motorola s WR850G Wireless Router is Channel 11 You would then select Channel 11 from the menu so that the MHM program uses other channels for its wireless communications...

Page 54: ...retailers The MHM program needs to be active on your computer and the cameras need to be discovered and running 1 Plug the mini stereo plug into the A V jack on the back of the USB Gateway A V 2 With the other end of the cable plug one RCA plug into a video input jack on your TV or VCR the other RCA plug into an audio input jack on your TV or VCR If no video is seen or the audio is humming reverse...

Page 55: ...ptures an image Camera captures a video clip Device is added or removed Device reports an error condition And others Each event listed in the log includes the following information Event date and time A description of the event The Event Log maintains a list of all events that have been recorded since the Log was last cleared Events are displayed in most recent order where the most recent event is...

Page 56: ...phonenumber vzwpix com AT T Text phonenumber mobile att net 110 chars limit or phonenumber mmode com Text image username mmode com The AT T V600 has 2 ways to retrieve email from username mmode com One allows you to open attachments and the other won t The following are the steps or required to open attachments 1 From the start up page press the middle navigation button 2 Scroll to the Messages ic...

Page 57: ...dows Me During USB driver installation the following message is displayed with an option to Browse The file NUVision ax was not found Take the following steps if this condition occurs 1 Click Browse 2 Select the path destination folder selected The default is C program files Motorola Home Monitor 3 Click the subdirectory drivers 4 Click OK to close the browse pop up 5 Click OK to close the error p...

Page 58: ...talling the MHM program 5 Exit this screen and restart the MHM program using the desktop icon 6 The installation should continue and complete The MHM program freezes on a splash screen during installation After the USB driver is installed and the splash screen is displayed for the second time the installation freezes Take the following steps if this condition occurs 1 Wait at least two minutes 2 O...

Page 59: ...y the AC adapter connection to the Camera at both ends If the ten foot AC adapter extension cable is used remove it and connect the AC adapter directly to the Wireless Camera Verify that the AC outlet is functional by connecting a lamp or other device to the same AC outlet If the LED is not on Reposition the Wireless Camera to within five feet of the USB Gateway with a direct line of sight from ca...

Page 60: ...ion is not attempted This condition occurs while in Discovery and the Discovery button is pressed on a sensor but the registration in progress message is not displayed above the Discovery device list Verify that the sensor has power Door Window Sensor move the magnetic contact close to the top of the sensor housing and the LED should turn RED then GREEN and then turn off If the LED doesn t turn on...

Page 61: ...stration failed is seen below the Discovery device list Retry Discovery at least 5 times Verify that there are no other MHM systems in the general area that are also in Discovery mode Reposition the sensor to within five feet of the USB Gateway with direct line of sight from the antenna to the USB Gateway antenna Make sure that neither is close to any metal object like a PC tower or electrical app...

Page 62: ...t with a RED icon with a status of not connected The wired camera was discovered and functioned properly but is reporting a status of not connected Take the following steps to correct this condition 1 Disarm the MHM system 2 Select the wired camera from the drop down menu 3 Verify that the there is no image present from the camera If you see an image from the camera try closing and then restarting...

Page 63: ...e LED is on Move the camera closer to the USB Gateway so that both are within a direct line of sight and neither is close to any metal objects like a PC tower or electrical appliance If batteries are used try the AC adapter since the batteries may be discharged Try restarting the MHM program Go to Discovery delete the camera and re discover it If the LED is not on If batteries are used Verify that...

Page 64: ...5 If batteries are used try the AC adapter since the batteries may be discharged 6 Go to Discovery delete the camera and re discover it Live camera view image is too dark 1 Disarm the system 2 Select the camera that is too dark from the drop down menu 3 Open the edit panel for the camera Adjust the brightness Adjust the contrast 4 Adjust the camera position The camera should not be positioned to v...

Page 65: ...Replace the batteries with a fresh pair since they may be discharged 5 Go to the Discovery screen delete the sensor and rediscover it Temperature Sensor is displayed on the device list with a RED icon with a status of no communication since The temperature sensor was discovered and functioned properly but is reporting a status of no communication since last x minutes Take the following steps to co...

Page 66: ...r dry event The LED should blink RED blink GREEN and then turn off If the LED does not turn on replace the batteries with a fresh pair Be careful to insert them with the proper polarity 2 Restart the MHM program and wait 15 to 20 minutes to see if the sensor icon turns green 3 Reposition the sensor to within five feet of the USB Gateway with a direct line of sight from sensor antenna to USB Gatewa...

Page 67: ...directory data archive and copy images and video clips to a backup location for external viewing Restart the MHM program If you do not want to keep your existing archived images restart the MHM program 3 Go into archives and delete all archived pages Sound volume is too low during video capture playback from archive The wired and wireless cameras are capable of capturing audio spoken at normal spe...

Page 68: ... message should be seen from the camera that is triggered Archive motion detected event message is received without an expected image capture This occurs when you are expecting a motion detected event message with an image capture in the archives from a camera trigger and the event message is received but the image capture is not received Verify that the desired event is properly configured in eve...

Page 69: ...t setup for the sensor with either Wet Condition or Dry Condition selected as the event The system must be armed The sensor must transition from a dry state to a wet state for a Wet Condition event to be detected or to a wet state to a dry state for a Dry Condition event to be detected The sensor must be functioning properly On the control panel page verify that the sensor transition can be seen i...

Page 70: ... There must be an entry in event setup for the sensor with Low Temperature selected as the event The high temperature and low temperature thresholds must be set properly in the edit panel for the sensor The system must be armed The sensor must transition from above the temperature threshold to below the temperature threshold and the event is sent only once per transition The sensor must be functio...

Page 71: ...g properly Undeliverable e mail notifications in your e mail inbox If you are receiving undeliverable e mail notifications in your e mail inbox then your ISP was unable to deliver the e mail notification to the specified address This can occur because the target address was entered incorrectly in the profile Internet issues or if the ISP of the target address is having technical difficulties Attac...

Page 72: ...B Gateway on a different USB port then you have to uninstall the MHM program and reinstall using the new USB port when instructed to connect the USB Gateway Video resolution error message seen when restarting the MHM program While restarting the MHM program a panel titled Video Resolution Error is displayed The text reads Your display must be set to more than 256 colors in order for Motorola Home ...

Page 73: ...Exit the error screen Restart the MHM program 5 USB driver has been corrupted Correcting the condition and or restarting the MHM program should clear this issue An error has occurred message is displayed and then the MHM program restarts This message is displayed with a series of messages The first is a banner that reads An error has occurred Closing Motorola Home Monitor Please wait Then a pop up...

Page 74: ... to the same channel number Cordless phone is noisy when the MHM program is running The Motorola Home Monitoring and Control wireless cameras use the same frequency 2 4 GHz that most cordless phones use If the channel used for video transmission from the MHH camera is the same as the phone the cordless phone encounters excessive of noise To resolve noise issues Change the channel that the phone us...

Page 75: ...Action Select Yes to continue with the installation With Windows ME an older version of stream sys to be installed message is displayed during MHM software for the USB Driver Currently there is an open issue in Windows Me where if the PC has a newer version of the file stream sys than the version to be installed by the MHM program and a warning message is displayed Corrective Action Select Yes to ...

Page 76: ...is event 1 Separate the cameras so that simultaneous triggering is less likely 2 Shorten the length of your video captures 3 Reposition cameras to only trigger when movement is seen in a smaller area for example camera triggers when people enter the room but not when they move around the room Archived video captures do not change after changing the quality setting in the camera edit panel The qual...

Page 77: ...indicate Power LED Off USB Gateway is not powered up On BLUE USB Gateway is powered up Video LED Off no wireless cameras are turned on On GREEN wireless camera is transmitting with a good signal On YELLOW wireless camera is transmitting with a marginal signal On RED wireless camera is transmitting with a poor signal Status LED Off MHM program not running On GREEN all devices are OK On YELLOW at le...

Page 78: ...or your operating system You must have an active Internet connection for this service Contact Us Please access our website at http www motorola com broadband consumers for the latest information You can also reach us 7 days a week 24 hours a day at 1 877 466 8646 Product Registration Register your product by accessing this website http broadbandregistration motorola com E mail Support In the event...

Page 79: ...led a CPE A wireless client is also called a station Also see server D DHCP A Dynamic Host Configuration Protocol server dynamically assigns IP addresses to client hosts on an IP network DHCP eliminates the need to manually assign static IP addresses by leasing an IP address and subnet mask to each client It enables the automatic reuse of unused IP addresses A DHCP server at the system headend ass...

Page 80: ...a device to inform an operator or the network management system that something has occurred F Firewall A security software system on a router that enforces an access control policy between the Internet and the LAN for protection Firmware Code written onto read only memory ROM or programmable read only memory PROM Once firmware has been written onto the ROM or PROM it is retained even when the devi...

Page 81: ...P Internet Service Provider L LAN Local Area Network A local area network provides a full time high bandwidth connection over a limited area such as a home building or campus Ethernet is the most widely used LAN standard M MAC Address The Media Access Control address is a unique 48 bit value permanently saved in the ROM at the factory to identify each Ethernet network device It is expressed as a s...

Page 82: ...work Layer 3 It filters packets based on the IP address examining the source and destination IP addresses to determine the best route to forward them A router is often included as part of a network switch A router can also be implemented as software on a computer S Server In a client server architecture a dedicated computer that supplies files or services such as file transfer remote login or prin...

Page 83: ...ch as printers scanners mice modems or keyboards USB supports data transfer rates of 12 Mbps and plug and play installation You can connect up to 127 devices to a single USB port W WAN A wide area network provides a connection over a large geographic area such as a country or the whole world The bandwidth depends on need and cost but is usually much lower than for a LAN Wi Fi Wireless fidelity pro...

Page 84: ...Visit our website at www motorola com homemonitoring 506229 001 08 04 MGBI ...

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