Motorola CPEo 400 Series, Manual

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WiMAX CPEo400 Series User Guide Basic Troubleshooting Overview
Basic Troubleshooting Overview
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This section provides basic troubleshooting for your CPEo400 device.
A Computer Cannot Log On to the CPE
Check that the Ethernet cable is properly connected to the CPE unit and the computer.
Cannot Connect to the Internet
Check the Outdoor CPE connection status from the Web Interface, refer to the Connection
Status section to verify the connection status.
If the Outdoor CPE connection is down, and the gateway has not received an IP for 5 to 10
minutes, rerun the setup wizard.
Additional Troubleshooting Support
Please contact your service provider for additional Troubleshooting Support.
68P09285A67-D 5-3
MAR 2008