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MN009207A01-AA

Chapter 23 : Messages

Summary of Contents for APX N70

Page 2: ...G 12 II GENERAL PROVISIONS 13 III STATE LAW RIGHTS 14 IV HOW TO GET WARRANTY SERVICE 14 V WHAT THIS WARRANTY DOES NOT COVER 14 VI PATENT AND SOFTWARE PROVISIONS 15 VII GOVERNING LAW 15 VIII For Austra...

Page 3: ...r 33 Chapter 4 Home Screen Overview 34 4 1 On Screen Keyboard Overview 35 4 2 Identity and Status Widget 36 4 2 1 Managing Operational Status 36 4 2 2 User Login Feature 37 4 2 2 1 Logging In to Autom...

Page 4: ...y Operation 53 9 2 Sending Emergency Alarms 54 9 3 Sending Emergency Alarms with Emergency Calls 54 9 4 Exiting Emergency Operation 55 9 5 Emergency Keep Alive 56 9 6 Emergency Beacon 56 9 6 1 Sending...

Page 5: ...ate Notification Actions 68 Chapter 17 Connectivity 69 17 1 LTE 69 17 1 1 Editing APN Configuration 69 17 2 SmartConnect 69 17 3 Wi Fi 70 17 4 Bluetooth 70 17 4 1 Toggling Bluetooth On and Off 70 17 4...

Page 6: ...Messages 87 22 5 Deleting Messages 87 22 6 Accessing Multimedia Attachments 88 Chapter 23 Messages 89 23 1 Creating New Messages 89 23 2 Viewing Messages 89 23 3 Deleting Messages 89 Chapter 24 Voice...

Page 7: ...re 1 Radio Overview 22 Figure 2 Home Screen Overview 34 Figure 3 On Screen Keyboard Overview 36 Figure 4 Firmware Update Notification 68 Figure 5 Contacts Tab 81 Figure 6 Call List Tab 82 MN009207A01...

Page 8: ...4 ViQi Voice Control Commands 26 Table 5 ViQi Virtual Partner Queries 28 Table 6 Home Screen Overview Description 34 Table 7 LED Indications 41 Table 8 Emergency Operation Scenarios 53 Table 9 SmartMa...

Page 9: ...ns of Motorola Solutions except for the normal non exclusive royalty free license to use that arises by operation of law in the sale of a product Open Source Content This product may contain Open Sour...

Page 10: ...nor does it cover any license under its patent rights nor the rights of others Declaration of Conformity Per FCC CFR 47 Part 2 Section 2 1077 a Responsible Party Name Motorola Solutions Inc Address 2...

Page 11: ...lation all Wi Fi products marketed in the US must be fixed to US operation channels only Industry Canada WLAN Statement CAUTION 1 The device for operation in the band 5150 5250 MHz is only for indoor...

Page 12: ...ence The radio operates on radio frequencies that are regulated by the Federal Communications Commission FCC To transmit on these frequencies you are required to have a license issued by the FCC Appli...

Page 13: ...icense Application form at http www ic gc ca ic_wp pa htm Procedure 1 Fill in the items as per the instructions Be sure to print legibly If you need additional space for any item use the reverse side...

Page 14: ...cences exploit es en vertu de ses droits de brevet ou des droits d un tiers D claration de conformit R glement CFR 47 partie 2 section 2 1077 a de la FCC Partie responsable Nom Motorola Solutions Inc...

Page 15: ...pour les mod les non U seulement et n est pas disponible sur tous les mod les am ricains Conform ment la r glementation de la FCC tous les produits Wi Fi commercialis s aux tats Unis doivent tre fix s...

Page 16: ...cet appareil http www motorolasolutions com Toute modification effectu e cet appareil sans l autorisation explicite de Motorola Solutions peut annuler l autorisation d utiliser cet appareil Selon la r...

Page 17: ...utorisation explicite de Motorola peut annuler l autorisation d utiliser cet appareil telle qu mise par la FCC et ne devrait pas tre faite Pour se conformer aux exigences de la FCC les r glages de l m...

Page 18: ...at au bureau de district d Innovation Sciences et D veloppement conomique Canada le plus pr s MN009013A01 AA D clarations juridiques et de conformit 156 Limited Warranty MOTOROLA SOLUTIONS COMMUNICATI...

Page 19: ...Provides for extended hardware repair coverage INCLUDING CHEMICAL LIQUID FIRE AND OTHER PHYSICAL DAMAGE Accidental damage coverage is available in conjunction with MOTOROLA SOLUTIONS S standard Commer...

Page 20: ...s or damage from misuse accident water or neglect 3 Defects or damage from improper testing operation maintenance installation alteration modification or adjustment 4 Breakage or damage to antennas un...

Page 21: ...any parts thereof Laws in the United States and other countries preserve for MOTOROLA SOLUTIONS certain exclusive rights for copyrighted MOTOROLA SOLUTIONS software such as the exclusive rights to re...

Page 22: ...ries please call Motorola Solutions Australia at 1800 457 439 You may also visit our website https www motorolasolutions com en_xa support html for current warranty terms MN009207A01 AA Legal and Supp...

Page 23: ...e shown similar to the way they appear on the display of the radio This means Press the right side of the 4 Way Navigation Button What Your Dealer or System Administrator Can Tell You Your dealer or s...

Page 24: ...ion or to remove it Create a shortcut of an application on the home screen At an empty area of the home screen tap and hold to lauch a menu to select wallpapers widgets and Home settings Swipe You can...

Page 25: ...on Results Pinch In some applications you can zoom in and out by placing two fingers on the screen and pinching them together to zoom out or spreading them apart to zoom in MN009207A01 AA Read Me Firs...

Page 26: ...water shake the radio to remove any water that is trapped inside the speaker grille and microphone port Otherwise the water decreases the audio quality of the radio If an accessory is not attached to...

Page 27: ...provides expert service to keep the radio and all other communication equipment in perfect operating condition A nationwide service organization is provided by Motorola Solutions to support maintenan...

Page 28: ...2 Radio Overview Description Number Description 1 RF Antenna 2 Status LED 3 ABC Switch 4 Touch Screen 5 Display Sleep Wake Short Press Home button Long Press 6 P1 to P6 Programmable buttons 7 Battery...

Page 29: ...s and switches of your radio Table 3 Assignable Radio Functions Function Description Audio Playback To play the last saved call audio followed by other saved audio in the sequence from oldest to newes...

Page 30: ...ilities on and off Mode Select To change to the preset Mode Select zone and channel press the button To assign the current zone and channel to a programmable button press and hold the button Monitor C...

Page 31: ...ing Only Sends data calls to the dispatcher about a predefined status Status Call Sends data calls to the dispatcher about a predefined status Talkaround Direct Conventional Only Toggles between using...

Page 32: ...languages files are downloaded successfully Therefore retry if your download fails Table 4 ViQi Voice Control Commands The following table shows the functions supported by the ViQi Voice Control featu...

Page 33: ...e as follows Low 10 Medium 50 High 100 1 to 10 10 to 100 Cancel Last Com mand To cancel your previous command say Cancel NOTE Cancel command works within a five second window after the last command Pr...

Page 34: ...by the supported query instructions to initiate ViQi Virtual Partner Look up Check Run a Query Examples License plate Run a State license plate Alphanumeric String Check a State license plate Look up...

Page 35: ...s supported by this feature To perform the queries you are required to log in to CommandCentral See Logging In to CommandCentral on page 38 Procedure 1 Press and hold the assigned ViQi button 2 After...

Page 36: ...edure 1 Press the latches on both sides 2 Pull the battery away form the radio 3 2 Attaching and Removing the Antenna Attaching the Antenna Prerequisites Turn off the radio Procedure 1 Set the bottom...

Page 37: ...ert the slanted end into the slot above the connector 2 Push connector upward 3 Press downwards on the accessory connector 4 Rotate the thumbscrew clockwise to tighten the cover Removing the Accessory...

Page 38: ...es Ensure that the battery is fully charged before the first use Procedure Rotate the On Off Volume Control Knob clockwise until you hear a click Turning the Radio Off Procedure Rotate the On Off Volu...

Page 39: ...he following actions Option Actions To toggle use 24 hour format on and off Tap Use 24 hour format To toggle automatic time zone on and off Tap Set Automatic To manually select time zone a Toggle Set...

Page 40: ...logged out radio alias will be shown on the widget 3 Channel Status Icons Provides information or status specific to the selected channel 4 Transmit and Receive In dicator Reflects the active call st...

Page 41: ...n the radio 10 Home Channel Revert Allows you to revert to the Home Channel or Talk group 11 Radio Quick Settings Allows you to quickly toggle the radio communication settings The settings are channel...

Page 42: ...ckspace 4 2 Identity and Status Widget The Identity and Status Widget displays the identity of the radio with either the Radio Alias Soft ID or User Login This widget also allows you to send the opera...

Page 43: ...D then tap Done 3 Enter the authorized PIN then tap Done If a PIN is not assigned to the ID skip this step The display shows the Progress screen If the channel does not support Automatic Registration...

Page 44: ...less than 29 days or 20 hours before if session timeout is set to more than 29 days 4 2 4 1 Logging In to CommandCentral Procedure 1 From the Home screen tap Shift Manager Launcher 2 Tap CommandCentr...

Page 45: ...etwork Strength The radio is connected to an LTE network The number of bars represents the signal strength of the LTE network LTE No Service The radio is not connected to an LTE network Data Disabled...

Page 46: ...y The radio is operating in a secure channel AES Secure Opera tion Blinking The radio is receiving an AES en crypted voice call Steady The radio is operating in an AES se cure channel Scan The radio i...

Page 47: ...radio A qualified technician can permanently disable the LED indication by preprogramming it Table 7 LED Indications Indication Status Solid red Radio is transmitting Double blinking red Radio is tra...

Page 48: ...Color Call State Yellow Receiving and Unmuted Red Voice Transmission Gray Unprogrammed MN009207A01 AA Chapter 4 Home Screen Overview 42...

Page 49: ...current zone and channel on your radio to one of the five Mode Select feature menus in the Menu Feature Launcher screen After that the menus on the Home screen function as shortcuts to the saved zone...

Page 50: ...l enables a shorter transmitting distance and helps conserve power High power level enables a longer transmitting distance NOTE If this function is programmed to a radio switch you are unable to chang...

Page 51: ...Radio Information The radio shows the following infor mation Software Version Host Version Secure Version Model Number DSP Version Flash Code Serial Number Codeplug Alias RF Band s KG Secure Algorithm...

Page 52: ...t Recents followed by one of the recently used zones and chan nels 6 2 Selecting Zones from Zone Banks A Zone Bank consists of three zones The Basic Zone Bank feature supports two zone banks and a tot...

Page 53: ...ector knob to the required position Home screen a From the Home screen tap the Radio Control Widget b Perform one of the following actions a On the Channel tab select the required channel b On the Rec...

Page 54: ...the ABC Programmable Switch to the required position a From the Home screen tap the Radio Control Widget b Select the required zone followed by the required channel 2 From the Home screen tap Zone Pr...

Page 55: ...This feature allows you to send a fol low up Call Alert Page immediately af ter a private call to a target radio is unanswered Selective Call A Selective Call is a call from an indi vidual radio to an...

Page 56: ...d Tap More Page e Tap Page Private Call or Selective Call a From the Home screen tap Con tacts b Tap FAB Dialer c Enter the required number d Tap More Private Call e To start the call press the PTT b...

Page 57: ...up Each trunking talkgroup can have its own assigned Priority Talkgroup Priority Dispatch is not available during Emergency operations Scan feature is suspended when Priority Dispatch is initiated Pre...

Page 58: ...3 Release the PTT button to listen The radio exits Priority Dispatch mode returns to its original talkgroup and displays the home channel alias MN009207A01 AA Chapter 8 Types of Radio Calls 52...

Page 59: ...an alarm and or make an emergency call Fall Alert Man Down is an alternate way to activate the Emergency feature For more information see Man Down Fall Alert on page 60 Contact your system administrat...

Page 60: ...ly The display shows Acknowledge Received Four audio tones sound The alarm ends The radio exits the Emergency Alarm mode 9 3 Sending Emergency Alarms with Emergency Calls Procedure 1 Press the preprog...

Page 61: ...tapping Yes Exiting Emergency as Supervisor Trunking On ly If the emergency mode is initiated by other radios press and hold the 1 Dot Side Middle button and press the Emergency button If the emergenc...

Page 62: ...wing method allows you to transmit the beacon Procedure Press the preprogrammed Emergency button 9 6 2 Receiving Emergency Beacons When and where to use The receiving radio displays Beacon Received th...

Page 63: ...Sending an Emergency Alarm and Call Entering or Exiting a Trunking Talkgroup 10 1 Entering Fireground Zone Channel Conventional Procedure 1 Upon powering up one of the following scenarios occurs If t...

Page 64: ...e response at the profile maximum alert tone volume level The display shows the configurable programmed alert text and intelligent lighting Procedure 1 Perform one of the following actions Press the r...

Page 65: ...ing an emergency the radio sounds a Beacon at maximum volume using the radio internal speaker not adjustable When pressing the PTT button for voice communication the beacon is muted Emergency Call De...

Page 66: ...hen Fall Alert is Triggered When Fall Alert is triggered your radio plays an alert tone and the display shows Fall Alert Fall Alert Enhanced Your radio also supports Fall Alert Enhanced where it plays...

Page 67: ...end the radio to a qualified technician 12 3 Exiting Fall Alert Procedure To exit Fall Alert mode tap Cancel 12 4 Reinitiating Fall Alert Procedure To reinitiate Fall Alert after exiting Emergency Ope...

Page 68: ...ator selectable keys operator selectable keysets and operator selectable key erasure If talkgroups are enabled in conventional then the encryption keys are strapped to the talkgroups Trunked Multikey...

Page 69: ...the radio cannot be rekeyed over the air The Infinite UKEK Retention settings can be different for each secure profile NOTE This feature must be preprogrammed by a qualified radio technician Check wit...

Page 70: ...amic Priority Change Conventional Scan Only While the radio is scanning the dynamic priority change feature allows you to temporarily change any channel in a scan list except for the Priority One chan...

Page 71: ...To restore the deleted nuisance channel perform one of the following actions Stop and restart a scan Mode change to another channel and back to the original channel Turn off the radio and then turn it...

Page 72: ...ty Monitor Scan List 15 1 Managing the Scan List Procedure 1 From the Home screen tap Scan List 2 Tap Scan List or Channels 3 Tap the required channel and perform one of the following options To assig...

Page 73: ...your radio automatically downloads the update package After the package is downloaded you can install it immediately or later You or your service provider can reset your radio to factory settings by u...

Page 74: ...NOTE Your radio firmware must be the 2021 4 or later and CPS must be R26 00 00 or later 16 2 Firmware Update Notification Actions Figure 4 Firmware Update Notification Option Description Later Firmwar...

Page 75: ...m Settings 2 Tap Advanced Access Point Names 3 Tap Continue when prompted NOTE The fields that cannot be edited are greyed out 17 2 SmartConnect SmartConnect allows your radio to maintain voice commun...

Page 76: ...ault on your radio NOTE Channel 12 and 13 are enabled for Wi Fi for all countries except US and Canada 17 4 Bluetooth This feature allows your radio to extend its functionality by connecting to extern...

Page 77: ...nformation tap next to the name of the device 4 Tap Forget twice to confirm the request 17 5 P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible third party...

Page 78: ...ile Transfer 3 From your PC click on your connected device and select Internal Shared Storage 4 Upload your desired files into the appropriate folders NOTE A persistent notification appears on your ra...

Page 79: ...allows the radio to send its own location securely over broadband or LMR depending on how the radio is configured For LMR the radio requires a system with an Intelligent Middleware IMW configured alo...

Page 80: ...screen tap More Waypoints 2 Select Waypoint from the list Option Actions Deleting waypoints a Tap Delete waypoints b Select the waypoints that you want to de lete then tap Delete Setting waypoints to...

Page 81: ...ection or when loca tion is disabled Zoom In Zoom Out Enlarges or reduces the view of the map Center Location Brings My Location to the center of the map Ap pears when My Location is not at the map ce...

Page 82: ...djusting zoom levels will change size of graphical radius and indicate exact distance on map 5 For further details tap the dialog box to open the Device details window While in the Device details menu...

Page 83: ...More 3 Use one of the following options Option Actions Filtering and displaying group and Way points options a Tap Filter b Select the groups or Waypoints c Tap Done Changing base map Tap Map layers...

Page 84: ...and displaying the group and Waypoints options a Tap Filter b Select the desired groups or Waypoints then tap Done Viewing Waypoints Tap Waypoints Opening Location settings Tap Settings MN009207A01 A...

Page 85: ...ement and Text Messaging Service TMS display in this feature are optional They must be configured to enable you to hear and see these indicators When the radio enters a Geofence area the radio immedia...

Page 86: ...rea is displayed If the radio is set to manual you can choose either to proceed with zone and channel change or cancel the change The radio then connects to the designated talkgroup The radio displays...

Page 87: ...ntry within Contacts contains the following information Call Alias Name Call ID Number Call Type Icon WACN ID ASTRO 25 Trunking IDs only System ID Your radio must be programmed to allow you to add edi...

Page 88: ...es of saved contacts 2 Favorites Contacts Your radio displays the frequently contacted numbers or names 3 Floating Action Button FAB Allows you to access contact options 4 Quick Action Allows you to p...

Page 89: ...contact a From the Home screen tap Contacts b To delete the contact tap Required Contact More Delete Contact c To confirm the action tap Delete Adding a contact to a Call List a From the Home screen t...

Page 90: ...gency group calls and Emergency alarms Individual Calls the result shows Call Alert Page Selective Calls and Private Calls Dispatch Calls the result shows Dispatch Scan group calls 21 2 Accessing Inst...

Page 91: ...tap the call that you want to play The radio autoplays the audio that you have selected up to the newest saved audio Saving Received Calls a From the Home screen tap More b Tap Recents All conv c Tap...

Page 92: ...he status is displayed in the homescreen messages widget All Messages screen New Message screen and chat screen The icon appears next to the user name to indicate the current user status Table 12 User...

Page 93: ...Home screen tap All Messages 2 Tap the required message from the list 3 Tap Quick Message or Choose Text 4 Send the reply message by tapping the required quick message 22 5 Deleting Messages Procedur...

Page 94: ...on the image Tap or Viewing a video attachment a Tap the required message with a video attachment b To play the video tap Play Listening to an audio attachment a Tap the required message with audio a...

Page 95: ...r List Tap the target user If the recipient is not on the User List a Tap New Conversation b Enter the user name or ID 3 Use the keyboard to compose your message You can also tap Quick Message to repl...

Page 96: ...nd hold the required message b Tap Delete Deleting selected messages a Tap More Select to Delete required message b Tap Delete Deleting a conversation a Tap More Delete required conversation b Tap Del...

Page 97: ...nt feature mode zone or channel assigned to the user The available voice announcement VA priority options are High Voice announcement is enabled even when the radio is receiving calls Low Voice announ...

Page 98: ...tays in this state regardless of its power changes NOTE If the radio has Intersystem roaming capability the system administrator is able to put the radio into a nonfunctional state when the missing ra...

Page 99: ...cted on the channel Transmit Inhibit on Busy Channel with Wrong Squelch Code You cannot transmit on an active channel with a squelch code or if secure equipped encryption key other than your own If th...

Page 100: ...d the audio transmission can be configured in Customer Programming Software CPS to route the audio to the radio internal microphone wired Remote Speaker Microphone RSM or Bluetooth wireless microphone...

Page 101: ...a repeater Direct or talkaround operation bypasses the repeater and connects directly to another radio You can select either one of these operations on your radio Procedure 1 From the Home screen tap...

Page 102: ...fferent repeater frequency and press PTT to talk 29 2 Imbalanced Coverage Imbalanced coverage occurs when the radio is able to receive the control channel but is unable to transmit back to the system...

Page 103: ...grouped mode for other users you hear an invalid tone 30 1 Classification of Regrouped Radios The dispatcher can classify regrouped radios into Select Enabled or Select Disabled categories Select Enab...

Page 104: ...dels and or band splits See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility See http www motorolasolutions com to know mo...

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