12A
EN
INSTRUCTIONS FOR FINAL CONSUMERS / TECHNICIANS
06. CONNECTION SCHEME
Anomaly
Procedure
Behavior
Procedure II
Find the source of the problem
• Engine does not
work
• Check that the
230Vac power supply
is connected to the
automation and that it
is working correctly.
• Still not working
• Consult a qualified
MOTORLINE
technician.
1 •
Open the control bord and
check that it has a 230Vac power
supply.
2 •
Check the control board
input fuses.
3 •
Disconnect the motor from
the control board and test
it connected directly to an
external power supply to find
out if it is faulty (see page 13).
4 •
If the motor works, the
problem will be in the control
board. Remove it and send it to
MOTORLINE
technical services
for diagnosis.
5 •
If the motor does not work,
remove it from the installation
site and send it to
MOTORLINE
technical services for diagnosis.
• Motor does not
move but makes
noise
• Unlock the motor
and move the gate
manually to check the
gate for mechanical
problems.
• Did you find
problems?
• Consult a specialized
gate technician.
Check all axes and movement
systems associated with the
gate/barrier
automations (dowel, hinges,
etc.) to find out what the
problem is.
• Does the gate move
easily?
• Consult a qualified
MOTORLINE
technician.
3 •
If the engine does not work,
remove it and send it to
MOTORLINE
technical services
for diagnosis.
• Motor opens but
does not close
• Unlock the motor and
manually move the gate
to the closed position.
Block the motor again.
Turn off the main board
for 5 seconds, then
turn it on again. Give
opening order with
remote control.
• Gate opened but did
not close.
1
• Check if there is any
obstacle in front of the
photocells;
2
• Check if any of the
control devices (key
selector, pushbutton,
video doormen, etc.) of
the gate are stuck and
sending a permanent
signal to the control
board;
3
• Consult a qualified
MOTORLINE
technician.
All MOTORLINE control boards
have LEDs that allow you to
easily conclude which devices
are faulty. All safety device
(DS) LEDs in normal situations
remain lit. All LEDs of “START”
circuits in normal situations
remain off. If the device LEDs
are not all on, there is a
fault in the security systems
(photocells, safety edges). If
“START” LEDs are on, there is a
remote control issuing device
emitting a permanent signal.
A) SECURITY SYSTEMS:
1 •
Shut down all security
systems on the control board
(refer to the manual of the
control board in question). If
the automation starts working
normally, analyze which device
is the problem.
2 •
Remove one shunt at a time
until you find out which device
is at fault.
3 •
Replace this device with a
functional one, and check that
the automation works correctly
with all other devices. If you
find any more defects, follow
the same steps until you find all
the problems.
B) START SYSTEMS:
1 •
Disconnect all wires
connected to the START
connector (PUL and PED).
2 •
If the LED is off, try
reconnecting one device at a
time until you find out which
device is faulty.
NOTE:
If the procedures described in
points A) and B) do not work,
remove the control board and
send it to
MOTORLINE
technical
services for diagnosis.
• Motor does not
complete course
• Unlock the motor
and move the gate
manually to check the
gate for mechanical
problems.
• Did you find
problems?
• Consult a specialized
gate technician.
Check all axes and movement
systems associated with the
gate/barrier
and automations (dowel,
hinges, etc.) to find out what the
problem is.
• Does the gate move
easily?
• Consult a qualified
MOTORLINE
technician.
1 •
Analyze the capacitor, testing
the automation with a new
capacitor.
2 •
If the problem is not the
capacitor, disconnect the motor
from the control board and test
the motor directly to the main
power to find out if it is faulty.
3 •
If the motor does not work,
remove it and send it
to
MOTORLINE
technical
services for diagnosis.
4 •
If L1 appears on the display
while the motor is running,
it means that the motor has
stopped due to stress detection.
Unlock the motor and move
the door manually, checking
if there is any blockage to its
movement.
If the motor moves normally, you
will have to adjust the force and
sensitivity through the P2 menu.
5
• If this does not work, remove
the control board and send
it to MOTORLINE services for
diagnosis.
NOTA:
The tuning of the power of the
control board must be enough to
open and close the gate without
stopping it, but with a little
effort from a person to stop it.
In case of failure of the security
systems, the gate can never
cause physical damage to
obstacles (vehicles, people, etc).
